Reliance Fresh Complaints & Reviews

Our office is located on the floor above Reliance Fresh located at Ground Floor- Shakun Arcade, Mithakali, beside Medisurge Hospital. All our staff members are regular customers of Reliance Fresh.

For the past three months we are observing that the outlet does not have currency exchange for returning to the customer and in return they ask customer to settle for choclates. On replying for non availability of change they deny...

Myself Suman Bansal working as Finance Manager in Tata Shaktee GC Sheets (Tata Steel Limited) in Hisar (Haryana), purchased some pkts of Red Lable Tea in 100 gr pack on 21.12.08 from Reliance Fresh Hisar (Jindal Chowk). On these packs parachute oil 50 ml was free. But the same was not available at the time & they assured to give me in 7 days.
I regularly visit reliance store & while purchasing I used to ask for my packs. But...

Dear Sir,

The Reliancefresh store at your Dombivli West is the worst one in respect of quality, service & availability of products. Please note:
1) Yesterday I took a packet of milk & Bread. But while making the Bill, the casher told me that he cannot
give these two items as the system is not updated for these two products. I had no option but to put back these two products and buy it from somewhere...

False commitment of scratch card benefit through a big hoarding & poster near the entrance of the store

I am a regular customer of Reliance Fresh outlet, Akash Kalsi Tower, Mango, Jamshedpur - 831018.
There was a big hoarding near at road side of the entrance for this store
Avail the scratch card offer for any purchase beyond Rs. 300/- and get a minimum guarantee cash back of Rs. 25/-
When I finished...

card num [protected] no permanent card recieved yet kindly take a quick action.
thanks...

Hi,
I am a regular customer of reliance fresh, Mico Layout, Bangalore.
Recently I have faced three problems in the same store.

1. Meal Card problem: According to IT law my meal card has maximum limit of Rs. 100 and it is legal to use meal card for food items having sum less than hundred.
But they didn’t allow my meal card for a sum of Rs 90.
2. I used to recharge my mobile at that shop with...

Mr. Ambani,

I am shocked to see your customer service staff speaking to the customers. I am one of those victims. I put up in Naveen Shahdara, Delhi-110032. i visited your Naveen Shahdara Reliance Fresh Branch on 02 May 2009 at 5 pm to purchase some housing day to day stuff. I am a regular visitor since this store has opened. There were 6 customers who were waiting to get their bill made after shopping. Only one cash counter...

on 18/04/2009 i had purchased 10 coca cola items in reliance fresh @sevanagar bangalore, which according to the scheme i had to get 5 biriyani coupons..(1 for 2 bottles of 2 ltrs) but they haven't given till date, wen i ask them they are telling they have no stock...i have the bill..so please inform them about this elsewhere i'll have to be taking severe action...

thanking you.....

Sir

I had purchased some items from reliance fresh store located near thane stn west (hotel prince) on sunday 26th april (morning). in the items purchased two biscuits packets (britannia biscuits) were having peculiar smell. I approached the store in the evening and asked them to replace the biscuits but instead the manager said I would have to approach the britannia customer care no to exchange the packets. when i asked them...

Dear Sir,
Since long time i am observing that reliance fresh, adajan patia store staff keeping air conditioner off and therefore we customer gets stale food or bad food, toady i observed that cadbury product are totally out of shape (like liquid). wastage of food are also more, here i m talking about fresh vegitables and fruits and products which needs to keep in law degree temprature. Staff of evening are not bothered about interest...

Sir/Madam,

I did a shopping at the reliance fresh store in sector 31 of gurgaon of more than 2500/- on 19th apr '09 .The whole bill divided in four bills of rs 550 or more to get the benefit of scratch cards scheme which was on purchasing of material of Rs 550.
After payment of bill we demanded for the scratch card coupon but these were not available, they assured me that they will send all the 8 scratch cards...

Sir,
I visited to Reliace fresh ltd Madhuban Road Dayanand Block-31-32 on 19/04/2009 at 12:59 Hrs and buy a product name Sponge Mop GALA Mfg by Padmavati Enterprises of price 195/-.It is very cheep kind of product which i find after use and it damaged in the same day as the quality of material used to mfd this product is very cheep. I discussed this issue with store manager n he simply refused to help/replacement....

I purchased Watermelon for Rs 30 (5Kg). I asked to check the watermelo whether the fruit is reddish or not reddish. But they said, its not a problem sir, you will get money if it is not in Red color. Then I went home and cut the fruit its totally white color some where I can find red color. Its look like pumbkin. I went to the shop and asked for change the fruit. But the salesman refused take the fruit. I said to him your saleman said that...

dear all,

today 31st march 09 3.30pm, i went to reliance fresh sec-3 udaipur, i bought coconut whose pricing was rs 10/kg, written on printed reliance paper. at the billing i noticed that the cashier was charging rs 10/pc. and when i objected to it he said to go and see the pricing again, when i confirmed and took that paper to the cashier, he said it was a mistake and we will not bill you do whatever you want to do, and the...

Respected sir,

I saw that expiry was not taken at proper time, then i will check it out and replace it.The CSA are not properly instructed by the supervisors and the manager leaves all the responsibilities to the supervisors.Thus it results in a improper work.CSA use safety pins to punch holes in STAPLES(Urad dhal, Annapoorna atta 2kg..etc) & NON FOOD ITEMS( Rin500gmpackets..etc) to maintain stability on arranging it on...

Mr vikas jain--store manager
phone no---[protected]
salarganj gate,
near panipat bus stand
haryana.

I am esteemed customer of yours and today when i went to reliance fresh at salarganj gate, near bus stand, panipat to buy some vegetables, one of your floor salesman Puneet Kaushal misbehaved and called three of his collegues start argueing with me on purchase of radish without leaves. Whereas these...

To
Concerned officcer,
on 16th march i had sent my domestic help to get some vegetables from fresh, and durin the billing time idiotic staff had handed over a chit to her.and in that chit it said I LOVE U AND PLS CALL ME followed with a no.And rushed to the shop and found out that the particular staff named RAMESH was absconding.and asst manager as no clue abt him and that happnd during theworking hours.store manager ARPIT...

Hello Everyone,

I am a customer of Reliance Fresh Outlet at Medavakkam, Chennai and regularly make all monthly purchases at this outlet. Rel Fresh has a scheme of awarding loyalty points maintained through a Reliance Card out of the purchases made. The scheme is that for every purchase of 70 - 75 Rs you get one loyalty point. Due to regular purchase at this outlet, the loyalty points i gathered till date is 351 points. In...

I have purchase a above subject material from Reliance Fresh Limited SLF MALL Indraprastha Colony, Sector-30, Faridabad.on vide bill no. C004 #0161 in the month March 2009. Company display offer this Tea Leaf that KURKURE free in this packet worth Rs. 20/ = but your sales representative not give this gift item.When I reached at home and seen the material but this free item not in my bag. Again I went same day in your chamber and met your...

Am a regular customer of Reliance fresh situated in k.k.nagar, Madurai. I purchased vegetables and some other items and went for billing, but the staff in the billing section told me to bill on another counter, i too went there, but he too told to go for another billing section. both these guys were free on that time. i got angry and told them anyone of you put bill, the first person started abusing me in bad words, complained to the supervisor...