Reliance Fresh Complaints & Reviews

Dear Sir

Today on 4/4/2011 I have bought some of my household things. Such as Salt, Soap, Toothpaste etc. from Reliance Fresh Limited, 1-12, The Grand Mall, SM Road, Nr. Snehkunj Bus Stand, Ambawadi, Ahmedabad - 380 015. with retail invoice/Cash Memo No. C2001 # 0251 on 20:28:28.

As mentioned above where i bought one thing that is Good Knight Adavaced (Anti Mosquito System) of Godrej Households Products Ltd....

Hi,

I am Sambit Singh & I was a regular customer in Reliance Fresh, Unit-4. My card number is [protected]. I always used to shop there with my wife from last 2years. (If anyone from RIL is reading this, you can take the reference from the card number as 80% time we use the card).

Today my wife was shopping & when she was leaving through EXIT gate. One of your staff Mr. Manoj Nayak(He told his...

I am a regular customer of this store but i have never seen such a bad service in my life. The staff out there is highly uneducated and do not know how to treat customers. Recently, during one of my purchases, i was charged twice for the same product and i realized it when i scanned the bill after reaching home. I went back to take the refund of the mistake made by the billing staff. I feel i was lucky to check the bill which i usually don't...

Shopping for vegetables at Reliance Fresh outlet near Bhatia Hospital at Tardeo in Mumbai then read this complaint. On 1st April, 2011 at 10:30 a.m., a lady staff member who was handling the vegetable packets to determine the price put two to three packets of the vegetables at a time on the electronic weighing scale and thus inflated weight of the vegetables and put inflated prices on the vegetable packets. To distract my attention when...

Sir,
I am a regular at Reliance Fresh.And everytime i go there i have an issue with the people as they have Hired INCOMPETENT,SENSELESS & ARROGANT PEOPLE to work there.I am talikng about the Reliance Fresh that is in B.T.Kawade Road ,Ghorpadi Gaon,Pune,Opp the Kawade Petrol Pump.
The Boy at the Checkout counter was very very arrogant.And so when i asked to speak to a Manager,the Manager was even worse that the boy at the...

This has been encountered a lot of time. At Reliance Fresh, Viman Nagar, Pune when you buy a product on which other product is being given free, the free items are never in stock. And when asked about it, the employees say that they have no clue. More to this when asked for the manager, answer received is that there is no manager for the store. I wonder if the employees are selling these Items received to be given free....

My name is Dinesh Mittal, working in Punjab National Bank. I am regular visitor of above store. I was informed that your above store timing are up to 9.30 PM. This is also displayed on the entrance gate. Today at 9.05 PM we all members of my family visited your above store but we found that your guard has locked the entrance gate and a message was displayed "Sorry we are closed". We have knocked the door and guard informed that...

I had made a purchase of grocerries with Reliance Fresh store in Ayyappa Temple road, SM Road, Jalahalli Cross, Bangalore on 22nd March 2011 for an amount of Rs.267.50 (Inv. No.002616). I had used my ICICI bank debit card to make payment for which i got a message after a minute from ICICI bank about debiting the amount of Rs.267.50 to my account. After half hour I received a message from ICICI bank again that Rs.429.50 has been debited to...

Dear Sir/Madam,

SUB : Non cooprative attitude of thetReliance Fresh Staff

I purchased goods worth Rs.924/- from your Rohtak outlet at Shanai Banquet Hall on 5th March 2011 vide cash memo-retail invoice no C1014 #0002 at time about 7pm (18:58:26 as printed on the cash memo).

I regret saying that it was unfortunate on my part that I was not having any carry bag at that moment.When I asked the reliance...

I am a regular customer of reliance fresh.today(3-3-11),at 22:09 hours,i bought 3 ltrs milk.your staff gave concession on the rates of milk to other customers who bought milk before and after me.when i asked them for concesssion for milk,they refused saying that there is no concession on milk....but i am v sure they are giving concession to them and selling milk in bulk(25 to 30 ltrs) for selling in there shops..i kindly request you to look...

Reliance fresh is on first floor and my office is on ground floor, one of the 19 a/cs is open from back side and it is making too much noise. It is very difficult for me and all other shopkeepers to sit in such a place. even I can't talk with my clients clearly.

I have compliant for this to the operation manager of the said Reliance fresh, but since last 15 days they are just promising.

please look into...

DEAR SIR,
I AM a regular customer of reliance fresh. As there were points worth Rs. 225 in my membership card I wanted to redeem it and consulted the store manager and got a voucher worth Rs.225 in the month of January. When I rendered it at the counter against purchase of rice bag , the system indicated that the voucher has already redeemed. How could this happen when I produced the voucher within ten minitues after getting it from...

We are regular customer of Reliance outlets and purchase our daily need things from these outlets. we also have a membership card in the name of my wife Kavita pant. Today I visited Reliance Fresh Outlet at Bhajan pura Delhi Branch and purchase my monthly grocessary items, before finalising my bill I ask them to redeem my points, but the representative (after asking he told me that he is Supervisior) named Imran ask me to provide the ID...

Hi,

My name is Alok Singh Rathore ,I am a regular customer of Reliance Fresh Store and every month I purchase Huggies from the store now the last month I bought it for INR 285 now this month it was for 299 and on top of it was a discount of Rs31 now the store manager says its just a promotional scheme and is not true secont he denied for the refund and when i asked his id and other details he says to go to consumer court and...

Sir:
I’m terribly depressed with the behavior of the billing staff of reliance fresh….THIS STORE IS LOCATED IN THE EDAPALLY TOLL BUS STOP JUST IN FRONT OF THAAL RESTAURANT….I along with my friend spent around 20 minutes and shopped our requirements, and when our turn for billing came, the employee there rejected to bill our items instead he behaved very rudely and started billing the other customer, without even informing us...

Reliance fresh store in Yelahanka New Town, Bangalore is selling Apples (Red delicious) which are wax coated. This is grave danger to customers health. How can we prevent such adulterations...

Dear sir,

I kotrayya udagatti, from chennai a regular visitor to Reliance Fresh -departmental stores situated at Arcot road, Near Porur junction signal, porur, Chennai.

On 15th january 2010 @ 1830hrs i purchased some grossories along with 25kg Sona Massori premium rice and 5kg reliance selective whole wheat bearing bill no.233 booked under home delivery. After booking 2 days over, i could not receive the material....

Dear Sir,

This is to bring to your kind attention "refusal to exchange" by your staff. I picked up two loaves of bread by mistake, 1- Modern Bread n Butter" and 1-Atta Shakti. I notice this only after the billing was done. Howevre i was still at th counter and pointed it to the staff at the Billing and said that i wanted to return theModern Bread n Butter loaf (INR 22/-) . He was not sure of the procedure to...

I have just visited Reliance fresh Limited at Plot no. 152 and 153, out of khasra no. 3/5, Kakrola,Delhi.( Near Dwarka).
I bought one pack of Nestle milk in tetra pack( Rs. 45 ). along with several other items. After reaching home i just casully see the bill and found that they have charged the same nestle milk three times in the bill means clearly cheating me for Rs. 90/. After this i tried the store phone no. as mentioned on the...

This brings a real disappointment to me as i paid for something which is not edible at all. I visited PANCHKULA Sector-20 Store today[protected] and bought 2 packets of "roasted black chana". As i reached home i found them rotten on opening the packet. I rushed back to them with bill and everything i bought. The sales person and the gaurd agreed that the food was not edible, but the manager dint care about it. His name is JATINDER...