Reliance Fresh Complaints & Reviews

Sir/Madam,

I purchased a packet of 'Suji' from Reliance Fresh store at Paschim Vihar. Though the packet showed that expiry date is not over, the product was stale and smelling badly when opened the very next day. I am a regular customer of this Reliance outlet at A-2 Block, Paschim Vihar. We are purchasing products worth around Rs. 10, 000 every month but the Manager at the store refused to replace the product. Above...

The officer in charge,
Billing Section,
Reliance fresh Ltd,

Sub: Billing Compliant

I purchased the product items namely Dove Soap and H & S REF MNTH 200ML under bill no C!024 #0045 20:59:54 7FEB2009 from your Reliance Fresh at Periyanaicken palayam, Coimbatore, Tamil Nadu. I paid the entire bill amount sum of Rs. 159/-(Rupees One Hundred and Fifty nine only) through my ATM cum Debit card...

Hi
I've been a regular customer with Reliance fresh since the 1st outlet was opened near MMM Hospital. My Reliance one Card # is [protected]. I Live at Ambattur, since an outlet was opened near Ambattur OT Bus Terminus, We began shopping there. Initially I was flattered by the Respect & Hospitality showered upon customers visiting the outlet. So much so, I had suggested my customer service executives visit RIL Outlets...

sir,
i reside in amritsar, punjab and i am a regular visitor of reliance fresh, batala road kamal palace branch.
i would like to bring it to your notice that behaviour of the staff of that store is deteriorating day by day.
they never help their customers regarding the placements of various products and rather they confuse them by misdirecting or the simply do not answer to the queries.
further, the billing system...

sir/madam i shop for the vegetables in the reliance fresh in hyderabad (shivam road outlet) for every 2-3 days.when i went for shopping on[protected], the manager of the store has said that are not going to provide offers which have been published in the newspaper (deccan cronicle), pamplets & aired on the radio.the offer was buy any 2 sprit/thumsup/fanta/coca-cola 1.5lit & get Rs.15/- off. when i approched to the store manager he...

I had purchased a TV set and a DVD, which was available as a combo offer from reliance fresh store located at mahipalpur on November 20th 2008. Just after a month the DVD stopped functioning and volume level also started getting lower and lower. I reported to the store manager on same day i:e 20th dec. 2008 and handed over the DVD player to him and asked for a new one. He told they will try to repair it. It's now over a month the DVD...

Hi,


I was shopping at Reliance Fresh outlet at Himayath Nagar, Hyderabad.
My bill came up to Rs. 209/-.
The person at the counter refused to accept it saying that credit card is not accepted for transactions below Rs. 300/-.

I am not sure if a company/outlet can fix the minimum charge for a credit card transaction, but this defeats the purpose of having a credit card.

br...

Dear Sir/Mam,
This is Manish Kumar Singh from Indore. I have a regular customer of Reliance Fresh. earlier it was my favorite shop. Actually my basic complaint is for Quality and Quantity. As per Quality, they have some breads. Generally breads are expires in 4 days. After expiry these guys are tagging a new label with a new date of manufacture. As per quantity they have a brown bread of 400 grams. I used to purchase that bread only....

I generally shop in Reliance Fresh and more or less I am a regular there. However to my surprise recently when I bought Reliance Fresh Standard Rice 25 Kg Bag, I found that the rice has small stones in it. I am not sure others too have faced this problem. I would appreciate if Reliance fresh takes a note of it....

Dear Sir / Madam,
This is to bring your kind notice that i am an active member of reliance fresh store in dombivili. The fact of the matter is that i have not recieved my reliance fresh card despite having an average shopping amount of Rs 1500/- every month .I have tried telling your executives about it, but it did not materialise.
kindly look into it and at the earliest....

Card No. [protected]
I had filled in my details for the card specifically instructing not to use my numbers for sending their promos. When this became a nuisance I had given it in writing to their outlet ( 6 months back)in Ghodbunder Road, Thane ( Nr. Suraj Water park), but no use. The outlet manager there had assured me that all SMSes would be stopped within 45 working days.

No action is being taken after repeated...

Hi

First I was irritated that Reliance fresh with a brand name like Reliance can behave so arrogantly and badly to customers. But after seeing the list of complaints against reliance fresh, I get the feeling RIL has done nothing to professionalise Reliance fresh. You can compare them to the road side vegetable vendors because the way they speak and behave is same.

I had a bill which showed Rs 45 due to me against...

r. sir/m.
Good morning, im the customer of (R.fresh near bus-stand jagadhri, distt. yamunanagar, haryana.ph.[protected]).when ur store was open aprox 1.5 or 2 years ago, the employes behaviour was so good so the sale was 2, 50, 000 to 3, 00, 000/day.but now a days u can see, its due to only yours employes & manager, yesterday i went there & ask for the price the ans was we dont know, we will tell u tomorrow, there was old...

HI,


I am Mohd. Ayaz Khan .I am regular Customer of Reliance fresh.I purchase Goods by Reliance fresh of around Rs[protected] Per Month.
I have a plastic card no - [protected]


I am visiting Reliance Fresh of Tughlakabad since last Six Months I am facing too many problem and, I have complained to local desk also but no response I found.

Kindly check or let me know should...

Dated the 21-11-08.
Ever since the Reliance Program/scheme was introduced in Reliance Fresh A-6, Paschim
Vihar, New Delhi.I am a member with a temporary card no.[protected](previously allotted).By now shoping for several thousand rupees is to my credit but surprisingly I have not been given any personalized Reliance One membership card even against repeat temporary card no.[protected] and my complaints in this...

I am working with Border Security Force Jodhpur ( Rajasthan) . Due to Reliance brand name, I started buying goods from Reliance Fresh shop at Mandore Road Jodhpur.

My complaint is that people at this shop are keeping expired food items in the shop like Saras brand Dahi and Amul milk. Even after many reminders, they don’t remove expired food items. Today they argued with me and said “You can write to anybody, I do...

dear sir
with due respect i beg to state that i dont received my reliance one membership card from your head office-mumbai. My membership card no is =[protected].

hope you will do the needfull and obliged

thanking you

sunil agarwal
temple road
purana bazar
dhanbad-826001
jharkhand...

Dear Sir,

I have purchased Mothers Horlicks from Reliance Fresh on October 2008. I saw that the date of manufacture is August 2007 and it has expired on June 2008. They are not taking the product back and returning the money. Instead they are asking me to exchange the product with some other product. Mistake is on their side and they are talking very rude. Is this not a criminal offense in selling expired food products?br...

Today (16/10/2008) around 11.45 hrs. I visited your retail outlet near Korattur railway station and purchased 2kgs of rice plus one bottle of pickle and approached the billing counter for payment. Though there were 10 staff members available, most of them idle, only one counter was functioning with a queue waiting .When I asked one of the staff member of reliance fresh why not one more counter be operated for the convenience of suctomers...

i have purchased some products from RELIANCE FRESH LIMITED, 89C, MOULANA A.K.A SARANI AT SWABHUMI, KOLKATA-700054 (BILL REFERENCE : C1009 #0044 18:40:51 12OCT2008 S02328 R001) AND NOTICED FOLLOWING MISTAKES :-
1. THEY HAVE NOT GIVEN ME FREE GIFT OF Rs 24/= WITH PURCHASE OF CHM KARORGOLI400G.
2. THEY HAVE CHARGED Rs 56/= FOR MESWAK PASTE 200G WHILE MRP PRINTED ON TOOTHPASTE WAS Rs. 53/=
3. THEY HAVE NOT HARGED ANY AMOUNT...