Reliance Fresh Complaints & Reviews

Its unfortunate that in a departmental store like Relaince fresh no one to help the customer if needs the help due to certain reason , the Staffs of relaince fresh are walking talking their own but nobody is there to support and i have asked to help me out about some products but they simply deny and told very badly that get your own else go away. its really unexpectable. I have called the store manager mr. Shrivastava twice in his mobile...

I am really frustrated with the incident what happened today. After buying the vegetables, I went to the billing counter after billing i got to know they dont accept Sudexo coupons, then the lady in the billing counter said they accept only CRDC card n cash. I asked does CRDC mean credit card then she told yes and when i went to take the bag in front of me only she is telling to the other customer that how foolish is that guy to ask what...

I’ve purchased few items and amount is Rs.181/- from reliance fresh at cut tack road, bhubaneswar, odisha. Auth code is 165163 on 31.12.2012 at 20.10.39 video bill no- C1142. #0184 / 31.12.2012. So I give my debit card the sales man swipe it told that not work and give another debit card,swipe it will be done. But unfortunate debit also in my two cards, so very next day complaint and so my statements they have told me that within four days...

We bought the item(Reconnect mixer grinder 500W) on 29th Jan,2013 around 9 pm. And when we tried to use it by morning it was not working and even the burning smell was coming out of it. When in the eve, i went to tell about it to the store's manager but he was not there, when i asked the employees about his manager's contact no. they refused to give and when we insisted they gave other employees phone no. When i found that the number...

On 13th Nov'2012 i have purchased items at Saheednagar, Bhubaneswar Reliance Fresh outlet of Worth Rs653/=. During transaction with my debit card, amount had been deducted but bill not obtained. Your manager asked me again you have to pay the same even though i have shown my SMS receipt from the ICICI bank in my cell phone.

Your manager told me that payment will be returned your account with in 7 working days, hence requested...

SIR, I WAS SHOCKED TO SEE THAT ON 22/8/12 AT 7.30PM I WAS SHOPPING AT RELIANCE FRESH ,OPP SP HOUSE, HISAR. WE WERE WAITING FOR BILLING IN LINES AND A CUSTOMER CAME AND SAID THE BILLING INCHARGE THAT HE HAS OVERBILLED HIS SOME ITEMS, ON THIS THE RELIANCE EMPLOY MISBEHAVED WITH HIM AND AS THE CUSTOMER COMPLAINED TO INCHARGE , THE PERSONS FROM THE BILLING RUSHED AND SLAPPED THE CUSTOMER AND STARTED BEATING HIM ,SOME PEOPLE INTERVINED AND CALM...

We have been buying Reliance fresh full cream milk since a month as we normaly use the milk cream for making Desi ghee at home. Today when we were heating the cream for preparing desi ghee, the cream was full of acidic foam. Also later when we were filtering the ghee, the acid burnt the sieve which we normally use for filtering hot milk, soups etc. This is the kind of product that reliance sells in its retail stores. Please be careful from...

I am a regular customer of Relience fresh.
what compel me to come here is; i made a purchase in May 2012 and tried to pay from debit card but failed due to renovation cause. their swap machine was not working. so i paid in cash. after few days same amount was debited from my debit card.
when i complained about this, they checked and assured me that same amount will be returned to me within 20 days.
after so many followups...

Respected sir

I have been a customer of reliance fresh for past 8 years the retail shop in choolaimedu abdullah street opp to amma hospital has made me very much upset.now I hate to go to your shop.first of all i bought a kissan pine apple jam from the shop it is my mistake that i have not noticed the torn plastic wrapper when i opened the can i noticed that some one has already eaten it the person just inserted his finger...

i have bought in excess of 400 rupees in item at your store on 11/10/2012 and was held up at the door and treated like a shoplifter upon exit because an item didn't not appear on my bill.
A 30 rupees item didn't appear on my 497rupees bill..does that make me a shoplifter, then y was i treated like one, clear there was an error made by the cashier, i was so offended and you wasted my time and ruined my evening.
I wonder...

I bought Vegetables from Reliance Fresh, Phase-7, Mohali, out of which the rate of Cabbage was marked as Rs. 12.99 . I was charged Rs. 25.98 for 700 gms. When I objected, I was told, the rate is for per piece, and not for per kg.How can Vegitables be charged per piece. It was very costly as compared to the Market, and hence, I requested, to change the item & give me some other vegitable instead, but I was told vegitables can not be changed....

THE SECURITY STAFF IN THE RELIANCE FRESH OUTLET SITUATED AT 3rd AVENUE, INDRANAGAR BRANCH, CHENNAI-600020 BEHAVES IN A UGLY AND UNRULY MANNER WHENEVER THE CUSTOMERS GO FOR SHOPPING. TODAY AFTERNOON, I HAD A BAD EXPERIENCE WITH ONE OF THE SECURITY PERSONNEL POSTED AT THIS OUTLET.

YOU MUST TRANSFER HIM TO SOMEOTHER OUTLET OR DISMISS HIM ALTOGETHER, ELSE, I WILL LODGE A COMPLAINT TO THE MINISTRY LEVEL AT NEW DELHI.
br...

I was a regular visitor of Reliance Fresh Store located in Sector 16, Panchkula. As usual today we went for daily shopping in the store. While shopping my son took one boomer which was not included in the final bill. When asked by one of the watchmen, I took the boomer from child and asked the counter cashier to bill it. Suddenly one guard took away the boomer from the cashier and took it inside denying any payment of the same. Thereafter...

Purchased Frozen Potato 2 packets from reliance fresh dhab khatika amritsar branch on 16/09/2012, 17th evening, we fried but quality of food was not at all good and foul smell from potato pieces, 1 hal[censored]sed packet and 1 sealed packet I returned to reliance branch on 23/09/2012 .

They asked for bill but I did not keep bill, as buying goods from reliance for the last 5 years and this was the first time, I experienced bad quality,...

SIR,

CARD NO : [protected] NAME : SUDIPTA KUMAR MITRA MOB : [protected]

TODAY ON 30 TH SEPT AT 17:25:39 TIME BILL NO C9698 #0065 S02811 PURCHASED OF RS 827.75 FROM RELIANCE FRESH , SRI RAM MARKET, SARAIDHELLA, DHANBAD BUR STORE MANAGER : SUBRAT BHARATI DID NOT ENTERED THE AMOUNTS FOR ADDITION OF POINTS. KINDLY ENTER THE POINT IN MY CARD NO AS MENTIONED ABOVE.

SUDIPTA KUMAR MITRA...

Bought Two Pack of Lays Salted Chips against advertisement of Reliance Fresh " Buy Two Packs of 102 Gms for Rs.49 against MRP of Rs.60/"Bought 2pack against CM No.C6081 082 dt.17 Sep,2012 at 1400 hrs from their store at Gaji Gulla Road,Jalandhar City.On arrival at home Packs were found to be of 96Gms weight mentioned each.A Telephonic Complaint to store was made.Next day some Mr.Brajesh called to inquire about the nature of complaint...

Today we went to reliance fresh , which we normally go on a Saturday to fill up stocks for the week.

It has become a practice to ask at the sales counter ,"Is the credit card accepted ?" and we got a prompt respond , yes it is accpeted.

We started to shop and once the billing was done over 2500+, we presented the credit card. on which the sales person informed chip cards are not accepted, we present...

Dear Sir

This is with regard to the food items stored in Reliane fresh located at No 1, Natesan Nagar, Kaliamman Koil Street, Virugambakkam, Chennai - 600092 .

I was exremely shocked to see that one entire shelf which had bakery products (bread varieties ) were spoilt . there were about 25 loaves of bread which were very very stale with green and white patches of fungi on the bread. I could not believe my eyes...

I am a regular customer of reliance fresh. I with my family regularly visit reliance fresh in Ranchi (Bahu Bazar, Morabadi, Lalpur). Today on 26 Sep 2012 I with my friend and family went to Kanke Road Ranchi reliance fresh at 1945 hrs. At the billing counter staff misbehaved with me and my family. I reported this matter to Asst Sales Manager Mr Pankaj Kumar Singh who stated that go and complaint anyone and anywhere. Then after security incharge...

I purchased from Reliance Fresh Store House No 24 , Shiv Mandir Road Opp Bala Sati Mata Govt Hosp Jodhpur Shakti Bhog Premium Gold Basmati Rice Lot No DEA-10512 Packed on 05/05/2012 on 24th Sep 2012 vide cash memo number C 1004 #0109 . On opening the packet it was full of black insects . This is something I do not expect from Reliance Fresh store or Shakti Bhog an ISO 9001:2008 & HACCP certified company.
Dr Sudhir Mansingh...