Claimed

Reliance Fresh Complaints & Reviews

1.3
Last updated Mar 23, 2024
Complaints 2149
Resolved
538
Unresolved
1611
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Fresh

Having problems with Reliance Fresh?

File a complaint and get it resolved by Reliance Fresh customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Fresh
Customer Service Contacts

Reliance Fresh Phone Numbers

Toll free
1800 1027382
512
181
1800 233 7382
127
78
Phone
+91 22 2278 5000
156
68
+91 22 4017 6400
43
32

Reliance Fresh Website

Reliance Fresh Head Office Address

Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India
400 021

Reliance Fresh reviews & complaints page 93

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
surendra vza
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROVIDENT FUND NOT RECEIVED

Address:Guntur, Andhra Pradesh

RESPECTED SIR/MAM,
I AM DOGIPARTHI SURENDRA WORKED IN RELIANCE FRESH RETAIL LTD, AS CASHIER SINCE 26/06/2008 TO 25/11/2010. I ALREADY APPLY TO MY PROVIDENT FUND, DATED AS 07/07/2011. BUT I HAVE NOT RECEIVED MY PROVIDENT FUND. SO,Request you to kindly look into the matter & revert with the status

This is regarding my PF Account No :MH/VA/117678/23683
Establishment Code : Not Available
Extension : Nonebr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ritusharma11
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overbilling over M.R.P

Address:Jaipur, Rajasthan

On 3 october, the reliance member overbilled the Bournvita 500g for Rs.155 ,where as the M.R.P. written on it was Rs. 146. On overbilled price they are giving Rs 18 off, whereas they had advertised in all daily hindi newws paper that on Rs. 146 they are giving Rs. 18 off. This is cheating the customers . If you ask them about this the manager and staff people start using bad language.
My bill no. is C4811 #0064 dated 3 oct. 2011br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gayadeep
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service, rude behaviour

Address:Chennai, Tamil Nadu

I am happy to see over a 1000 complaints on this forum against Reliance Fresh. Looks like we are not the only dissatisfied customers!
Although the store in Medavakkm, Chennai, is well-stocked, there is just one cashier, even during peak shopping hours. The Store Manager, a man just in his early 20s, has no respect for the customers or care for their comfort while shopping. He is usually never around- which is probably better, as anyway...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuj GG
from Mumbai, Maharashtra
Report
Copy

misbehaviour and dissatisfaction

Address:Ludhiana, Punjab

Dear Sir/ Madam
We are regular customer of your reliance fresh at Mohar singh Nagar.. For a long time we are claiming for the reliance fresh points but no one is ready to listen for it. When ever we have asked for the reliance fresh points, your receptionist ignore and says that we don't know anything about it. An employee working there Rinku, misguide the customer. whenever we asked for the points he ignore the customer and just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhath
from Mumbai, Maharashtra
Report
Copy

Misbehavior and robbery

Address:Bangalore, Karnataka

Hi!

This is complaint about misbehavior and robbery at Reliance fresh at Whitefield in Bangalore. Just today at around 2:15 in the afternoon I went to this store in my office car for an official purpose of buying a sample. This is hardly any distance form my office, about 2 mins drive in car. the store had no customers, except for one probably who was at the billing counter. it was the normal empty store of afternoon for them,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preeti Nagpal
from Phagwara, Punjab
Report
Copy

Reliance Fresh

Address:East Delhi, Delhi

It has happened 4-5 times. We read the offer of Reliance Fresh in newspaper in which it was mentioned that on purchase of a particular thing, some other thing will be free with this, but the staff at the store said that there is no such offer available. (it has happened 2-3 times). Again, we were shopping at the same store (East Delhi-Jagat Puri) few days after & saw a tag hanging in front of the products, which said the offer is of Buy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
qmcrn32
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD CUSTOMER SUPPORT

Address:Valsad, Gujarat

I PURCHASE SEALING FAN OF BRAND NAME USHA STELLA. IT WAS ON WARRANTY PERIOD. WHEN THE FAN STOPS RUNNING. I DEPOSIT IT ON THE SAME STORE ON 13TH AUGUST 2011. THE STORES MANAGER ASSURED THAT IT WILL BE OK WITHIN TWO DAYS, WHEN I WENT ON 16TH, HE ANSWER THAT WE HAVE SUBMITTED IT TO THE CONCERN COMPANY FOR REPAIRING & WAIT FOR TWO DAYS. I CAME BACK & AGAIN I WENT THERE AFTER TWO DAYS THE REPLY WAS SAME. WHEN I WENT THERE AFTER TWO DAYS...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gadadhar rath
from Bhubaneshwar, Odisha
Report
Copy

billed more than the MRP

Address:Khordha, Odisha

Reliance fresh limited located at Plot No-738,739, Govindaprasad, Cuttack Road,Bhubaneswar,Orissa,Pin-751006 charged more in the bill C1024#0047 on 31.08.2011 S02552 R 005 card no-[protected] than the MRP cost mentioned in the product packet. When it is verified by me I found that out of 68 items four items have been charged more in the bill. Items are like Rishta Ext Soji 500gram 14.40 instead of 14.00, R Select Kabuli chan Rs 48/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mandeep Purohit
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of Items

Address:Jaipur, Rajasthan

It is to be noted that Retail Raliance Fresh store, near Kedia Palace road, Jhotwara Jaipur has very poor performance in case of availability of Items, Billing and customer satisfaction. Every time I visited there is unavailability of required items and moreover the person do not know the arrival time.

There are three billing counters but the persons are not available, thus leading to high wiating time.

The gaurd...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selling expired chocolates

Address:Jaipur, Rajasthan

i went to buy ''rite bite'' chocolates/health bar from reliance fresh store at vidhyadhar nagar, jaipur. there i found they had many expired pieces among the fresh ones. i brought that to the notice of the store manager. after complaining i went to buy some other products, but i was watching him from a distance, he wiped that expiry date from many chocolates and put them back in the lot.
i was amazed to see that....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shanin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double Swipe

Address:Thane, Maharashtra

On 25th June 2011, I bought groceries item from Reliance Fresh for Rs. 310.65 and I used my credit card to pay the bill however the cashier swipe my card twice first time it was on the ATM Machine & on the second time it was on the their Monitor right hand side. After that swipe I got two messages from my Bank stating I made a purchase..... This was informed immediately to the cashier he said it should not be kindly check with your bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priti676
from Mumbai, Maharashtra
Report
Copy

Misguidance

Address:Mumbai City, Maharashtra

Mrs. Priti here. I want to lodge a complaint agnst customer care executives of Reliance Fresh at Vikhroli (east). When I went to the shop to return the things of total value is of Rs.100/- and wanted to shop for other things, one exe told to come next time with all returnable things because 1 pkt I forgot to bring. After 2 days when I visited for the same purpose, another exe. denied to change the articles saying it not the policy to change...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay3091
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Behaviour

Address:Dhanbad, Jharkhand

Missbehaviour of Mr Ramesh SIngh on 6th of August at 8.pm During my visit.
Dear Sir pls look in to the matter as i am a regular custmer of you store.My card no is.[protected]. i have no words to write the complain,,but you can understand that your employee
has given me threat taht he will see me out side.
problem was only that i had not taken the toffe insted of .50.ps,,is it my fault??

Thanks &...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arjun sharma1989
from Chikhli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis behave

Address:New Delhi, Delhi

MY FIRST EXPRIENCE IN RELIANCE FRESH BRAMHPURI STORE NCR DELHI.

It is 10-Aug-2011.My self Arjun sharma .Today I visited in reliance fresh bramhpuri store. Store was good but there staff was not good. When I finished my shopping. I wanted to give my feedback for store and for staff and I went to a desk .There was written that How may I serve you. After that I said a person that I want to give my feedback and please give me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shyam1998
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHARGING FOR CARRY BAGS

Address:Hyderabad, Andhra Pradesh

DEAR SIR,
THIS COMPLAINT AGAINST RELIANCE FRESH (KACHIGUDA BRANCH) HYDERABAD,
WE PURCHASE FROM RELIANCE FRESH Rs. 10 TO 1,000.00 THERE STAFF NO PROVIDING CARRY BAGS AND WE DEMAND THERE CHARGE Rs..3.0 TO 50.00, WHY RELIANCE WAS RUINING IN LOSSES HE ASKING MORE MONEY FOR CARRY BAGS , RELIANCE A VERY REPAPERED COMPANY BUT DOING LIKE A SMALL MAN THING IF RELIANCE NOT ABLE TO PROVIDE THE CARRY BAGS THERE CLOSE STORE TILL BAG CAME...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
B
batra0072001
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of advertised items

On 6th Aug 2011 Reliance fresh displayed an full page advertisement in Hindustan Times City regarding various food products available at cheaper rates. However I visited 2 stores at Pusa Road and Desh Bandhu Gupta Road in New delhi but both the stores were bare and not having even half the items advertised, Very misleading and wastage of my time, car fuel and energy as I am a senior citizen. This is third time when it has happened.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
moolayil1
from Mumbai, Maharashtra
Report
Copy

Higher Charge /cheating

Address:Raigad, Maharashtra

This morning I visted Reliance Fresh at Kharghar.I have purchased few items from there. Came to know from
the product shelf & their Advisement in Hindustantimes that Bournvita 500gm (all Variants) MRP Rs.143 onwards FREE two 5 star Crunchy 38gms worth Rs.30.
At the Cash Counter the Cashier refuse to give the Free item and charged me Rs.164.00 for the item.I went
back to the shelf and showed the cashier the offer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vicky0705
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff misbehavior

Address:Maharashtra

To,
Mr. Mukesh D. Ambani

Dear Sir,
I encountered a very painful experience at one of Reliance Fresh outlets in Nagpur. I went to buy something from Maneesh Nagar Reliance Fresh were the lady standing before me was doing billing. She kept a mosquito repellent in her basket which was marked under half price category. The person involved in billing simply took that item from the basket saying it is no more under...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
saravananjaguva
from Salem, Tamil Nadu
Report
Copy

non delivery of purchased goods

Address:Coimbatore, Tamil Nadu

We are regularly purchasing in "relaiance fresh".Yesterday we purchased at 3 pm it includes items which has to be refrigiated.We were informed that the goods will be delivered to our house at 8 pm but, the goods were not reached till today evening 6.30pm.At last we went and bought the goods by ourselves.Though we have clearly given our address they are telling that they did not know the address. we spended 100rs for the auto.If...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AMIT1964
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of of the free item

Address:Vadodara, Gujarat

non receipt of of the free item
Sir
I am a regular shopper at your Reliance Fresh Horizon complex , Makarpura ,Vadodara .On the 2nd July 2011 ,I purchased vegetable & other items. My card no [protected] Along with the items bought by me was "New Nutri-licious PAZZTA .Along with this the company was providing Nestee Rs 10.free with this product as indicated on the label. I have Purchased two packets of PAZZTA,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy