[Resolved]  Reliance Gsm — Balance reduction

Address:Jabalpur, Madhya Pradesh

Madam/Dear sir, An amount of Rs 27 has been deducted from my reliance GSM mob no-[protected] as VAS ADPAYStrmgMlySubs on 06 Oct 2015 while there is no any such service is activated on my number.Customer care also did not reply accordingly.Please refund my amount. Otherwise I'll port my number to another network.
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Oct 14, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2015
Reliance Communications Customer Care's response
Dear Swapnil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Oct 08, 2015
Reliance Communications Customer Care's response
Dear Swapnil,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

Madam/Dear sir, An amount of Rs 57 has been deducted from my reliance GSM mob no-[protected] as VAS ADPAYStrmgMlySubs on 16 march 2016 while there is no any such service is activated on my number.Customer care also did not reply accordingly.
I have received 2 messages
1st. Amount Charged for VAS ADPAY GSM Rs:57.00
Current Main Balance : Rs:1.52
2nd. You have been successfully subscribed to ADPAYStrmgMlySubs service for 19 days.To un-subscribe SMS Unsub 3672 to 155223(Toll Free)..
Please refund my amount. Otherwise I'll port my number to another network
Dear Reliance Customer your subscription renewal for ADPAYStrmgMlySubs Service for Rs. 90 is due on 25/03/2016.To un-subscribe SMS Unsub 3672 to 155223(Toll Free).

The next day I have been charged 90 rupees for the service which I never used. After making the call to saal center the representative was rude. I want refund coz renewal of 90 Rhodes doesn't make any sense. U got to be kidding me. Refund on priority.
Dear sir, An amount of Rs 87 has been deducted from my reliance GSM mob no-[protected] as VAS ADPAYStrmgMlySubs on 04th April 2016 while there is no any such service is activated on my number.Customer care executive (mr Gopal Singh) said not refund this amount also did not reply properly accordingly.and same as deducted last previews month Rs 90 and customer care executive said service is deactivate, what a froud company . Please refund my amount. Otherwise I'll port my number to another network.
My problem same above deducted mob [protected] massage -1st massage- Dear Reliance Customer your subscription renewal for ADPAYStrmgMlySubs Service for Rs. 90 is due on 25/06/2016.To un-subscribe SMS Unsub 3672 to 155223(Toll Free).
2nd message - Your subscription to ADPAYStrmgMlySubs service has been renewed for 30 days.To un-subscribe SMS Unsub 3672 to 155223(Toll Free).

I don't no what happened to reliance pls refund it
Madam/Dear sir, An amount of Rs 61 has been deducted from my reliance GSM mob no- [protected] i didn't subscribed any of this pleas refund my money back into my account and do hury .either I port my no form another network provider.

I have received a msg today on 09 Dec. 2016 that my ADPAUstrmgMlysubs subscription is due on 12/12/16 for Rs. 90.
While I don't have any such service attached with my no.
I warn you in advance that please do not try to deduct any amount from my account as you have deducted from other users. And immediately unsub such silly subscription (if any) from my no.
Otherwise I will not only port my no. but will also sue against this company before consumer court.

Mahesh Vyas Adv.
[protected]

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