[Resolved] Reliance GSM - Prepaid — Bad service and not get benefit of any power recharge plan | |||||
Hello Sir, My mobile number is [protected] and I have done recharge on 30 Nov and 1 Dec. of Rs.199 (Core Bal - 199 and 30p/m call for 28 days according to website) and 92 (25p/m call for 28 days according to website) but still I have not getting any benefit of recharge. My mobile goes in roaming automatically. Please solve my problem as soon as posible. Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 13, 2015 Reliance Communications Customer Care's response Dear Santosh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 19, 2015 Reliance Communications Customer Care's response Dear Santosh, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||||
 6 Comments | |||||
Comments
I did not get any benefit till now... so, now i am planing to port no. in MTNL. I will not take any services of Reliance mobile in future.
Reply
I am attaching the screen shoot, which we have asked in telephonic conversation.
Thanks,
Santosh
[protected]
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Thanks,
Santosh
[protected]
I have received a call from [protected]. I have talked a female employee. she told me to upload snap shot file, which I have attached in earlier comment. Now I am attaching the snap shot of recharge.
Thanks
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Thanks
This is real bad services, I must say. Reasons is here under : I got a call on 17122015 from[protected] stating that my recharge amount of INR 92 will be added to my core balance, but till now nothing has happened. Further to state that if I recharge any denomination but I am not getting actual benefit. I would prefer personal talks on my mobile rather than interacting with you guys on social platform. I am also marking an email to telecom minister an d coping to TRAI chairman as well. Looking forward for quick and workable response. Your irritated customer- Santosh
https://www.facebook.com/RelianceMobile/posts/[protected]?comment_id=[protected]...⇄
https://www.facebook.com/RelianceMobile/posts/[protected]?comment_id=[protected]...⇄
what you guys are doing..are you kidding or irritating... I got a call from[protected] on 24 december, he told me that I am activating a plan on your no. and call rate will be 30p/m for 90 days and 199 core balance will be transferred within 30 minute... what rubbish you are doing..
I did not get any benefit till now... so, now i am planing to port no. in MTNL. I will not take any services of Reliance mobile in future.
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