Reliance Jewels Complaints & Reviews

Dear Reliance Jewels Team,
Good Evening.

I am writing this complaint to highlight the issues faced by me at Reliance Jewels store, Punjagutta. So I would like to bring to your kind notice that after frequent complaints to the Reliance Jewels regarding the gold ring issue at Punjagutta store room they were unable to repaired the ring. It’s a deep agony that being such a global company, a certain amount of professionalism...

Hi, as i had been to bangalore last week for my friend's wedding so thought of gift him something special relaince is the awesome in everything i use reliance network i shop @ reliance i like it, i went a store located in koramangla bangalore i buyed a ring sales executive are not at all active and no proper communication when i asked about some details on it she was blind, no proper grooming i'm not making this up you guys can have a check...

Being such a big global company there is a certain amount of professionalism that is expected from the company and its staff BUT my experience has been utterly horrible.
I had purchased a wedding band for my husband in November 2016 and the diamond fell off within 3 months only. This is the kind of quality of the jewellery that the company provides.
Then when I went to the store for the repair the after sale service that was...

It's with deep regret that I'm writing this complain fo a company that I believed delivered only excellence. I purchased a diamond bracelet from the reliance Jewels showroom located in Preet Vihar, New Delhi in October 2016. Within a month or two of purchase, the bracelet lost two diamonds and its lock also got corrupt and nonoperational. I went to the show room with the complaint. They told me that the article would be sent to Mumbai to...

Hi Reliance Jewels,

We bought a Diamond Ring (Engagement Ring) from Reliance Jewels (Karol Bagh, Delhi) 2 years back and wanted to return/exchange as the diamond is coming out. 1st diamond came out in june 2016 & we have lost a diamond and got it repaired by Preet Vihar Delhi Branch after a month on making payment of Rs.700 in the month of July’2016.

Then 2nd diamond came out in Dec’16 & again we lost the...

Dear Sir / Mam,
I bought diamond ring from Reliance 2 year back and wanted to return as the diamond was coming out, previously also we have lost diamond and got it repaired on making payment. We have the original bill and diamond jewellery certificate. We visited your Karol Bagh brand on 31st December but your team refused to return on weekend and ask us to come from Monday to Friday, which is not in your policy.
We again visited...

I have purchased a lot of jewellery from reliance jewellery in gold souk gurgaon. But after sale service is really bad. I went to the showroom for selling of defective earring which I purchased along with other jewellery but they don't have repair guy every time I go and they forcefully ask us to accept defective earring by saying its ok. Just because we trust the sales person as well as brand reliance we didn't check before purchasing and...

I purchased a bagel of 14.5 grams gold from reliance Jewels jayanager 4th block on 04nov2016 tin no of shop :[protected]
Bill no :092
It broke within 10 hours of purchase, when i went to exchange or repair it they did not help in any of them additionally told to come back after 1 month .

very bad experience : please don't buy jewellery from them...

Me dt 28/10/16 na diwse amdavad ni reliance retail limited C.G.Road ma thi 22k bracelet khridyu htu..jeni weight 11.240 gm htu...next day saware 8.35 vage ae nvu bracelet koi pn reason vgr kyay pn bhraayu vgr ke kyay pn athdaya vgr tuti gayu..ae diwse 4 .30 vage call Kari ne reliance ma bracelet parat krva gay ..ane bracelet na bdle mne maru payment je me 28/10 na roj kryu htu ae pachhu aapva request kari.. reliance na ek ek staff members...

SKU0300183. Purchased one ring from preet viharand paid full amount. They promised to increase the size. Despite of many followup store manager and sales person tarun could not delieverd the ring. They promised to refund the full amount ie 31533 rs. Now they have credited 25859. This is complete breach of trust anf fraud with customer.Either refund the full aMt or I will file the police complaint....

Dear sir/ madam,
We had a very bad experience yesterday in you reliance jewellery showroom, pitampura, new delhi. We went to your showroom at 4pm. We took our very old gold matar malla 30gm, 1 bangle 9.5gm and 1ring of 11gm. We wanted to exchange our old gold with the new gold. Your staff told that our value of gold is 1, 83, 000. Then we agreed with the amount and started seeing new gold designs. We selected two necklace sets, one...

I went to store ( in Z-Square mall) for the first time and had total shopping of around 125000 INR. I am satisfied with jewelries. But customer experience was very poor Store manager "Devendra Singh" was worst person to deal with customer. He was very rude and abrasive with me. His ego was so high in wordings that he once said "Some times there are wrong customer". It was a personal offense to me. He was very rude with his own sales people...

I purchased a diamond ring from reliance jewels laxmi nagar new delhi and the next day only one of the diamond was missing from the ring before buying i asked the sales person (Mr. Rustam) atleast 5 times about the diamonds would not come out as while buying i saw one of their ring's diamond came off. However i gave the ring to the showroom and they said a QC will be conducted on the ring to check if it was a manufacturing defect and they...

I had purchased a gold scheme last year on diwali and i had been able to submit all the installments on time until May 2016 when I was called and told that the pune JM road store is going to be closed. I had been asked to get my account transferred to Bangalore. As i was travelling outside India for a sometime. I asked my brother to complete all the scheme on time. But no one was entertaining in BangAlore as a result not only the scheme dates...

As per invoice no.[protected]ino1656 dated 28/12/2015 i booked some items and got the delivery in feb 2016. the article no. 8ku0186989 mangal sutra’s quality was found very poor. it has been broken two times within 4 months. the first time in mar-16 & second time in may-16. first time it was repaired in apr-16 and second time it was given for replacement on 08/07/2016 as per repair form 50337. after 2-3 days your representative called me...

I have purchase a gold chain in reliance rewels panjagutta store in hyderabad worth of 36, 000/- on 9th may 2016 there was a offer of 5% cash back on sbi credit and debit card. i made payment through sbi debit card the store staff said cash back will credit to the account but i till now it has not credit, its almost 60days i waited but no response.

Please the action asap.

Regards
Suresh putta...

I had made a purchase of rs.33087 on 7th my 2016 in reliance jewels jayanagar 4th block bangalore. it was during akshaya tritiya. reliance had launched an offer of 10% cashback for the purchases above 25000.

Invoice number:[protected]in00490
Date of invoice: 07th may 2016.
Transaction id: [protected]
Customer number : cus0164709
I have attached the copy of the invoice as well ad the debit receipt.br...

Find attached bill copy from Reliance Retail mart Jamnagar. During purchase there is cash back point in Reliance one card. But till today I didn’t receive any points in my reliance Family card.

Details are as under

Name- Rahul Pandya
Emp code[protected]
Contact no. - [protected]
Date of purchase- 07 Nov-2015
Invoice no. –[protected]IN01928
Reliance one card no. – [protected]br...

A gold was purchased on Akshaya Thritiya on 9th May 2016 using SBI debit card for 31, 815 at Banashankari. As promised the cash back for the above purchase has not be credited to the account. The cash back was promised and advertised by reliance jewels. When inquired about the same at the time of billing the employees at the store said the refund would happen within 48 hours....

We have purchased diamond rings from reliance jewels of worth Rs.31000/-.The store commercial manager/ store manager are not accepting payment through Reliance one card, instead of this they wish the payment to be done through bank debit/ credit card.

Please support, based on your advice I will top up the card with required amount, and understand they should give preference to accept Reliance one card.

Regardsbr...