Reliance Jio Infocomm Complaints & Reviews

Hi,
My data got exhausted today.in my jio app it shows me to recharge the plan. After clicking the get booster option in home home its redirected to plan recharge after that i recharged for rs.1001 (Plan cost +gst). After completing my recharge still i cant able to use data its showing 0kb remaining only. My plan not yet activated. While i am speaking with customer care they are said "you are supposed to wait for 3 days for activating...

I received a fraud call on 9th jan 2020 around 2:15pm and said they were calling from a online shopping site and since i had applied for refund, they had called me to inform about it. They asked for me forward the texts they send to different number and once done i would get money in my google pay is what they had told. 3 times they sent the message which had alpha numerical characters. 4th time i received a google doc link and asked me to...

I'm hereby using jio fiber connection from July 2018 with provided free installation and free device with security deposit of certain amount, now due to my location change i have requested my termination request of my connection which was delayed and done only after 7 working days and it was was around 23rd December 2018.
I was assured that device pickup will be occurring with 24 - 48 hours of time and refund will be done once bank...

Mere paas jio se ek call aya tha or bola tha jio store incharge ke liye interview hoga or main interview dia tha or select hone k bad kaha ki 2050rs pay karna hoga main ne pay kiya or uske bad kaha ki 5940 rs training or dress k liye pay karna hoga main pay kiya or fir kaha ki 7500 pay karna hoga verification k liye or uske bad or paysamanga likin main nehi dia toh kaha ki oh refund nahi karenge aab aap batainye ki main keya karoon??...

I have recently (Last 5 days) began to experience problems in using jio services ;after a new reacharge for 399 on 31 december. The daily limit offered is 1.5 gb and this gets completed exhausted in one or two hours without even switching on data with me absolutely using zero data watching no videos and with all auto updates turned in my phone. I have complained about the same for three times in myjio app and there is no response. This is...

Sir, Maine apna mobile recharge Kiya date:6 /01/ 2020 ko 08.58 AM Par Amt. 2020 rupaye ka. Sir mujhe ek recharge voucher Mila 09.02 AM Par maine Voucher ko redeem kar liya lakin Mujhe abhi tak nahin mila.
Sir Maine screenshot ki photo share kar raha hun...

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 329 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment is done on: 07/01/2020 Time: 06:30 p.m.

From: Master SHUBHAM SANJAYKUMAR PALIWAL ([protected]@okhdfcbank)

To: RELIANCE JIO INFOCOM
[protected]@citibank...

On 31/12/2019 I have paid Rs 2020.00 (Rupees Two thousand twenty only) from my SBI saving account no [protected] (Transaction reference[protected] 1GAHTQJL09) towards prepaid JIO recharge to One97 Communication Ltd but recharge was not successful. The amount have already been deducted from my S/B account and not yet refunded. Tried to call customer care center various times but no one picks up the phone. Also the mail sent to e-mail...

Sar, Maine apna mobile recharge Kiya date:6 /01/ 2020 ko 08.58 AM Par Amt. 2020 rupaye ka. Sar mujhe ek recharge voucher Mila 09.02 AM Par maine Voucher ko redeem kar liya lakin Mujhe abhi tak nahin mila....

Aaj mene apne mobile no. [protected] pe 155 ka recharge phonepay upi se kiya. Or mere a/c se amount bhi cut gaya jiska mujhe msg bhi aaya hai but abhi tak mere mobile no. [protected] par recharge nahi huaa hai or na amount mere a/c me wapas aai hai. Customer care pe bat ki unhone 3 hour ka kaha tha but 8 hour se jada ho gaya hai....

I received a mail from consumercomplaints that my request is forwarded to relience jio infocomm and i will receive a call from them regarding same. But, i have not received any call or response from them.

My complain was regarding a failed upi transaction in which an amount of rs.505 was deducted on 31/12/2019 at 3:32 p. M and is not refunded back till now. The amount went to [protected]@citibank. But both jio & citibank are not ignoring...

I got jio fibre installed at my home on 13th december 2019. Initially, it was all fine and didn't notice the issue. When i noticed issue with slow speed (When i still have high-speed data available) and issue with tv set-top box (Whatever i do, it takes movies language to tamil or telugu). I am able to change the language on the phone. But it's not possible to change it on tv. I tried every possible way but no solution. Then i tried to...

I had recharged with rs.399 plan through my jio app for my number -[protected].
The payment wad done through rupay debit card, paytm payments bank ltd.
The bank confirmed that the merchant received the payment but still my number was not recharged.
I tried calling jio multiple times but they did not answer. I want my refund.

Kindly look into the issue as soon as possible....

I was facing problems accessing youtube and complaint about it to the customer care, but they regard it as network traffic. But at same time access of netflix, what's app, etc was fine. So, used wehe app to confirm network throughout (Results are below). Please check yourself too with some up-to-date app (It's my connection output) in up east. It might be violating net neutrality terms....

Worst experience ever since i listened the new tariff plans of jio.
Starting 3 months free to new user was the 🍭 lollipop to attract people to join as many as possible.
That plan worked out very well and people got habitual to unlimited data and voice call, this was the reason behind that.
2nd reason was to destroy every other telecom companies like idea, airtel etc.
Now jio increased the amount of tariff...

I have recharge my jio no.[protected] through credit card rs.199. But not receive recharge balance.
As i escalate the issue to jio customer care the replied that we unable to resolve wait for payment or make another recharge. This is not the way to talk.
I cant understand how is this possible. That my mobile number is of reliance jio i done the payment to reliance jio of rs. 199 for recharge and got sms from airtel that my recharge...

They need to be clear about their plans. What ever they have declared about their jio fixedline broadband it not clear. Before i thought we will get hotstar, voot etc will be free with the plan but i'm reality it is free only in jio stb not in other device.

They promised jio stb is free, but when you order, the order will be placed without any recharge but while delivering the delivery boy push you to recharge.
br...

Jio fiber service request references:-
Service request nos: sr00000zwx8p; sr00000zw02n; sr00000zva2z

I have been following up with jo fiber services in delhi since 16th december 2019 to get services as promised for the hefty amount taken from me.

Before taking money 100 mbps speed was promised; after collecting money it became only up to 100 mbps that too on wired connection!!!. What i am getting, is hardly...

On 02.01.20 i recharge on my jio number[protected] rupees 555 but not recharged in my number, tid[protected]/e, ref[protected], please refund my money, i paid money with my debit card. I am waiting your response. When i recharged there shown if not recharged them money automatically returned within 48 working hours but till not money received. I am your customer please take action and refund my money...

I am using the jio fiber from 27the august 2019 and i have paid a refundable caution deposit of rs.2500/- now, on 19.12.2019 i would like to surrender the jio router. Because they have not provided the modem for more than 5 months.

I regret to inform you that from19.12.2019 for more than last 13 days i am sending the mail & calls to customer service center they are simply delaying timing. But, no one has turned up for removing...