Reliance Jio Infocomm Complaints & Reviews

Hi,

On 7th-april-2016 i tried to recharge my 2 jio numbers with inr 303.
I have tried it multiple times and payment has been deducted 5 times out of which only 2 transactions were successful, rest 3 had been failed.

Jio money app was showing that i will get the refund within 2 working days.
After waiting for 2 working days i had contacted to jio team via email / twitter but i am not getting any satisfactory response from their side.

I have done my recharge for 408 on time. But from 10th april onwards i am getting only 20kb/s speed on my JIO network. I contacted them daily but resulted in vain. They promised me they will restore my speed and betrayed me. I spoke to their senior and he told he will call me back within 48 hrs and guess what..he didn't !! Now i lost all my trust in Jio. But this is happening only under the tower near my home. They actually know under which tower I'm using more data and they decreased my speed. If this problem exists for one more week, damn sure i will break the sim into two. If you people have the same problem. Better go for other networks. Because they don't even response to your complaint. SHAME ON YOU JIO

I installed jiomoney app on my mobile and tried to add an amount of rs. 720 to jiomoney wallet through net banking. The online transaction was successful and the amount of rs. 720 was deducted from my bank account but the jiomoney wallet displayed the message of failed transaction. I did not receive this amount in my wallet.

Even after sending mails for this issue there is no reply from their side. There was only an auto-generated mail from their side as a reply. After 3 days, neither i have received refund of amount nor any satisfactory response yet.

It seems that this jiomoney app has been developed to cheat the users. I would have been lucky if i had read any of such review before installing the app.

I had done recharge through jio.com they redirected payment to billdeskutli and then i paid amount through paytm but i didnt get recharged

My jio money number is [removed].
Twice I recharged with 303+99 and the transaction failed. I was intimated that I will get back the money in 48 hrs but it has aldready been 5 days since. When I submit a query, you are not replying. Pls don't make people like us lose respect for Jio. I am incurring a loss of 2 x 402 = RS.804. I even have screenshots to prove that the transaction failed. Pls take necessary action immediately.

Hi
I recharged my jio dhan dhana dhan offer rs408 via internet banking, my transaction has debit my account money, in few seconds due to network problem that page was closed and showing home page, how to get my money back. what should i do? pls guide me.
Jio mobile no-[protected]
Transaction details:-
Transaction particular - cn[protected]
Bank - corporation bank

Thanks & regards
Gangadharan

Dear sir/Madam
I Subhankar Fadikar from kolkata. My jio mob. No. [protected]. I have Recharge rs.149 on date 17 April 2017. I got Recharge massage. But still now plan is not activated this Jio no. I have tried many times to customer care 198 & 199. But they say there is no information as to them.

So please solve this problem.

Thanks & Regards
Subhankar Fadikar’’

Please it's been three month the net speed of jio in our campus is very slow. So, i want to request the team to slove the problem asap..

I have done recharge of 309 but i am not able call, No message, No track of code. I have done recharge through https://www.jio.com

Mobile no : [protected]

Pay using paytm :

paytm_wallet

Paid for Order
BILLDESKutil Order #IPT[protected]
Paytm Cash Txn ID [protected]
[protected]:37:06 PM

Registered Prime Membership: Transaction ID: CO00000CPHRF dated: 25 Mar.
Recharge for 2GB: Rs. 499 Dated:[protected]
Transaction id: ISBI[protected]
Payment Confirmation Reads:
Jio MRP 499 Plan
Benefits for Prime customer: Free Voice, Unlimited Data (Post 2GB High Speed Data per day, speed will throttle to 128Kbps), 100SMS/day and Complimentary Subscription to Jio Apps. Validity: 28 days Benefits for Non-Prime customer: Free Voice, 5GB Data, 100SMS/day and Complimentary Subscription to Jio Apps. Validity: 28 days` 499.00
Reference number : BR000049XRCX

Jio number : [protected]
Total Amount : ` 499.00
BUT
Jio restricting hiigh speed data to 1GB only
Jio Notifications emails dated 1.[protected], 2.[protected], 3.[protected]
You have used 90% of your daily 1 GB high speed internet quota on your Jio Number [protected] as of 09-Apr-17 21:56 Hrs. After consumption of 1 GB balance data, internet speed will be reduced to 128 kbps.

You have used 90% of your daily 1 GB high speed internet quota on your Jio Number [protected] as of 15-Apr-17 23:55 Hrs. After consumption of 1 GB balance data, internet speed will be reduced to 128 kbps

You have exhausted your daily high speed internet quota of 1 GB on your Jio Number [protected] as of 16-Apr-17 01:12 hrs. Now internet speed will be reduced to 128 Kbps

Sent 5 mails to @[protected]@jio.com etc
Quota of Data continues to be 1GB only instead of 2GB

Every time the network of Jio sim is poor, it always fluctuate sometimes the network bar becomes full and then after few minutes it completely goes off. I am very dissatisfied with the speed of Jio 4G, even the 3G network of other sim cards are faster than Jio. That's all of my problems.

My jio number is [protected]... I recharge 303... And i usages jio internet... But i am not satisfied jio internet usages statement... I use 200 mb... But i received message that i usage 70% of quota 1gb... Why...?? Jio thief internet data.. Why.. I do not get proper service.. Why... Jio this type bheviour with us.. Why??

Orn no BR00003RZPN3
MSISDN [protected]
I recharge in shop in 31mar 303rs but today's my recharge not done. please resolve my issues. Mo [protected]

Purchased router along with plan of 303 & paid Rs.2, 500/- to Ur service provider agent Mr. Piyush Punwatkar M.No.[protected] a weeks before. The Jio sim is activated but I m continuously receiving the msg. of recharging the Phone by Rs. 309/- else there will be disruption. I complained him abt it but he has claimed that the Service centeris informed & behaved rudely with unwarranted talks. Pls. help..
Praveen Damani
[protected]

My old SIM has lost and taken new on 14.04.2017 from your store for same mobile no [protected] New SIM No.[protected] but still not activate by you even after 3 days. Kindly activate the same.

Pradeep Ganesh Nandurkar

Recharge mobile no.[protected]. Transaction ID.[protected]. Rs.303/-.

Even though multiple calls(which they never receive I was on call for 1 hour...calling them is immaterial), mails, facebook post jio didn't help. All they said is that they are regretting the issue caused and I should give them some time to check the issue... its been 3 days but no reply even after multiple mails and post from my end.

Hi, recharged happened twice on my num [protected] through jio wallet, plz help me out..

During first transaction a failed message appeared although it succeeded so immediately I went for another transaction but later when I check the wallet history I found 2 successful transaction...The wallet registered num is [protected]

Sir my mobile number [protected] I am recharge 309 Rupees 13/04/2017 in depit card but I am not receive any status message in our company .please my status sir.

Sir my aria not single only lyf fone fine for Jio network show only avelebal signal for Samsung and oppo fone good network my home network all lyf henset problem for Jio network but Jio network my home only 200mtr avelebal tower so please Chen your tower and help me sumsung and oppo verry strong network Jio and mill network is lyf and lenevo henset thanks

I did a recharge of 408 via my jio money account on the number [protected] . I used a voucher of 50 cash back. I didn't receive the recharge. I dont know what happened to the money. Nobody picking call at service centre. Please understand it's not a small amount for me. Looking forward for your solution. I'm attaching the screenshot of transaction details.