Reliance MART Complaints & Reviews

Address: thakurdwara

I recently visited to your store in thakurdwara distt kangra himachal pradesh on 27 march 2022 there are 6 soft drink of 2 litre i want to purchase all but he decline that i cannt take all togather i ask reason from him but he said its my wish. i said but i want to purchase all but he rudely behaved with me .this is the way your manager talk with consumer firstly please recuirt educated people in store who know how to talk with consumer this was really disgusting

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Address: Sikar, rajasthan

At sikar rajasthan whenever costumer brings any product then usually they people say sthat the offer had changed no one used to chnage offer tag. This thing is happens many in mall

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Address: Rahatani, Kalewadi-Rahatani road

I'm a regular customer of a Reliance Mart Rahatani. Today I bought 2 yogurt from there and it is spoiled.
Also the staff is very rude...they close the outlet as per their convenience in the evening at any time.
Wasted 55rs.
My number is [protected]

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Address: Hanumangarh Junction

Realiance Mart Hanumangarh billing counter is 9 but attend only 2 billing counter customer wait more to more time

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Address: G-57/1-2 New Saptarshi CHS, Sec-4, Nerul(W), Navi Mumbai-400706

Bought some items from your store near Mumbai-Pune Highway, Shivajinagar, MIDC Area, Near Nerul Bridge, which includes 2 packs of Dettol Handwash 1.5 L; product is totally sub standard as it contains water only; never seen such sub standard material from such a reputed Company; we had been buying Dettol products since years;

Payment was made from my SBI Debit card & would submit details if asked for;

Mar 22, 2022

Updated by A.K. Mahajan Have lodged my complaint & waiting for its response

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Address: Reliance smart inco chawk B-1 ambala city 134003

Today i m visit in reliance smart store for purchase household things but in store executive not provide me information and their not assist me about rice and oil and they said we have no items and they also not give me alternate solution so i am return without buying anything ..but i want so many items but store executive not provide me any information and not assist me very bad experience and worst experience and i am your valuable customer my contact number
[protected]

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Address: shyam cinema,churu,rajasthan

I am a frequent visitor at your reliance store at shyam cinema, churu, rajasthan.
I always face poor counter service as they are too slow all the time and totally unprofessional.
I felt irritated with such service.
I have started visiting the store very less because of such poor service. Almost everyone seem irritated because of such service.
Please resolve the issue otherwise u will lose lot of customers.

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Website: www.jiomart.com

Sir I am Umesh Kumar,
I placed 4 order date 08/02/2022 Jio Mart Rs.6469 (120+2900+2900+549) but for any reason cancel 3 order Rs.[protected]+2900+549) only Shiped Rs.120 .
I should get 3 Refund of Rs.[protected]+2900+549) total Rs.6349 but sir I got 2 refund Rs.2900 and Rs. 549 received two refunds but I did not get one refund of Rs.2900, in this regard I lodged a complaint in Jio Mart but sir I have attached screenshot of refund not received, order and refund to the applicant. After checking in this regard, please refund the Rs.2900 refund of the applicant.

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Address: Markapur

Hi i am mahidhar from markapur, newely open u r relince smart workers are not correct and irretadted waiting bill counter

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Address: N-6, Kashmir Apartment Pitampura

Please note I had paid through QR code for my order on dt 29 th Dec, 2021 amount of rs. 798/- for dawat deevaya rice 2 bags. Delevery man took back my order ev I had paid. In status they are showing return which is wrong. How I can return after paying . I had complaint so many times no response from them. I had mailed them with screen shot of payment. It is more than 2 months I am still blank. Here is screen shot for ur reference. Request you kindly do the needful. Thanks/ Vinod bhan.

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Address: BHUHANESWAR

This is a very bad feedback for you, I have below complaing id for my missing item:
[protected]
[protected]
[protected]

YOU ARE NOT RESOLVING THIS ISSUE .

THIS IS VERY VERY DISSONPOINTIG .

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Website: www.jiomart.com

Date of Incident-13.03.2022
Client No: [protected]
Description: JIOMART like other online platforms has come out with HOLI Celebration offer, i choose JIO MART as JIO was offering 10% cashback on ICICI Debit Card. I have ordered grocery items totally ~Rs. 2500. Next day when all platforms withdraw its discount, JIO has cancelled my order stating technical issue, which i believe is a shear lie and a deplorable practice. I understand this is just to attract customers showing hovering benefits and then conveniently cancel the order. Its not JIO's loss but of client and other credible platforms from which client would have ordered.
Desirable Solution: Deliver the products on the terms decided or compensation of time, effort harassment.

Mar 15, 2022

Updated by Anish0091 WHat is the status of the complaint. i Expect an action on unethical means opted by Reliance Mart

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Your relience smart point situated in SATYASAI NAGAR TVS NAGAR MADURAI, There is four counter for payment collection. Out of that In one counter only POS machine is working. Remaining 3 counter’s pos is not working properly at all since three to four months.

Every time I m facing server error but amount is debited from account. Then it will reverse back later on. Its mean I want to pay every time double amt. then want to claim back from bank. Its very worst one which result you may reduce your daily customers.

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Address: Dharwad court circle reliance point

In your company if we buy large quantity of grocery customers have to pack, sale's employee order in a way that we are taking free of cost, even your security personnel behave very arrogantly, I've decided no to buy any thing from reliance mart

Mar 12, 2022

Updated by kumar st Ggg

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Address: Ausa Road, Latur

At Ausa road, Latur Reliance Smart, very late Billing process. Please do needful do billing fast..

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Address: Khammam

Hi Team,
I am from khammam and visited the Ghandi chowk branch, I see the boards cost and system cost add totally different, if talked with branch manager and he says boards need to change, this happened to me lot of times, every time they say the same reason, not sure whether reliance cheating the people or employees not working properly

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Address: C-93,Samta nagar

No billing available

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Address: Alwal, Telangana

I purchased an item from Reliance mart store, Alwal. I found item price charge to me was more then MRP in the bill.

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Address: Padmalayam, pathira pally, alappuzha

I bought some products from avalookunnu reliance smart. Bill amount is Rs-2363. And I didn't got any cash back and didn't get any products like 9 rupee offer product. What to do now. I am a regular customer in reliance. Should I change the shop ?

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Hi Team,

I have been purchasing groceries for the last 6 months in Reliance Smart which is located in “Iyer Bungalow Madurai -625017, Tamil Nadu”. Today[protected] I went to shop at night as usual. I added items in the cart and while billing asked to redeem my cashback which has accumulated in my account. But the cashier said the server is down and we can't redeem cashback, this is happening 2nd time for me.

Approximately I am purchasing groceries approximately 10000rs per month. You can check in my account, earlier I did not redeem my cash back due to lack of knowledge because most of the cashbacks expired.

I am totally unhappy about this bad experience today in this shop. If we are not able to redeem cashback during purchase, please inform customers prior to shopping.

Sorry! Now I am thinking of continuing shopping further in Reliance smart grocery shop, it is really bad customer experience.

Reliance MART Complaints & Reviews

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Reliance MART reviews & complaints page 12

Bad behaviour by manager

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Regarding offer updation

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Received spoiled yogurt

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Delay billing

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Dettol Liquid Handwash 1.5 L

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Not provide me items even not response of my query and about product information

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Poor Counter Service

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Refund related

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Customers don't respect and waiting

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Refund

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Items are not getting deliver and money is not refunding

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Auto cancellation

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POS machine not working at all in your tvs nagar satyasai nagar madurai br

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Sales and security employees arrogant behaviour

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Late Billing process

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Boards cost and system cost different

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System not working.

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Over charged

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Reliance Mart avalookunnu

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Not able to redeem cashback most of the time in Reliance Smart shop

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