Reliance MART
Reliance Retail Ltd.
Customer satisfaction rating: 14%
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581
COMPLAINTS
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Reliance MART Customer Care

Address
19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati
Tirupati
Chittoor District
Andhra Pradesh
India - 517501

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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14%
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581
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0
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So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance MART Complaints & Reviews

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Over deduction of rs. 1239.49 on sale reversal not credited back on purchase of bill no tu[protected] at reliance smart nanded maharashtra. Rs.1239.49 txn done on card xx4986 on[protected] at rupayreliance smart pos/ecom. Txn# s[protected].
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    I have brought cauliflower but charged for green capsicum
    Wrong amount charged
    Jul 09, 2020
    Updated by batala_rao
    I have brought cauliflower but charged for green capsicum...

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      Sir, i had purchased a water purifier of aquagaurd zenius copper+ ro from your store on 29th feb, 2020. But within 15 days it started over flowing and from 15th march it is not working... Due to lock down my complaint could not be registered... Since then i am purchasing water bottles till now... Plz consider my complaint and ensure it to be sorted as soon as possible... Kavita vijay ([protected])
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        I have buy esi lloyd 1.5 ton 2.7.2020 buy time ure serive boy is esi delivery time 3.7.2020 first morning time but not delivery i have call after non ure service boy he told me passing drive number & calll the drive i told the drive not delivery buy esi why he told me ure esi delivery buy 2.30pm ok i m waiting for esi delivery buy time esii told me installed es only 24 hours but i have esi buy timings is 50 hours alredy running not installed esi &and ure service boy iss vry route talking
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          I have bought 3 amul dahi on 18 th june before noon time and during lunch we open the box and found so many green color thick...
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          INR1126.59 dedicted twice from account still Reliance portal showing failed transection . Done through Reliance billdeskjio on 01-Jul-20 and paytm-Transectin[protected]@paytm credited.Info:UPI[protected]
          Transection 2- paytm[protected]@paytm credited.Info:UPI[protected]. Screen shot attached below.
          PayTM deduction showing invalid for Reliance portal
          PayTM deduction showing invalid for Reliance portal
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            Sir, yesterday i had been to ur reliance mart (Bijapur, karnataka) to purchase some sauces.. I purchased tomato sauce, onion sweet sauce, family pack parle, 1 kg bournvita, some groceries, cheese, paneer all costs about 7638/- when went to billing they refused to give onion sweet sauce and said come tomorrow to purchase it again as they has to lodge complaint against that item.. Onion sweet sauce mrp is 129/- and offer price is 13/-, i asked the store manager itz not my fault as u have kept it in rack for sale until unless your company not allowed to sell then how you put it in rack to sell.. I asked them if they don't give the sweet onion sauce as per the offer then i will cancel all the products which i purchased, later i received
            Reply from the store manager that i can cancel the all products which i have purchased.. The company will bear the loss not me like this the store manager replied
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              I ordered from jio mart website on 23 jun 2020 for rs 3878. But there is no update of order confirmation. When i raised a complaint in jiomart support ym, getting an automated mail saying "ticket is created" and very next day another mail "ticket is resolved" but there is no improvement. Not getting any reply from this. Total fraud website. Never had such a worst experience. Not sure about my money spent on this.
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                Hii..
                Today i visited relience smart.. (Yash arian gf no. 11 to 18 near gurukul swami vivekanand cross road ahmedabad...
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                I recently went to reliance smart rani bagh, pitampura store on 13/06/2020 for purchasing groceries and asked from payment...
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                Order confirmed:[protected]m
                Delivered on 5th may had many items undelivered worth 840 rs worth. I following up since that day but i am not getting any reply nor i am getting refund in my account.

                When call on their cust care no[protected] its going on hold for twenty minutes and no ones coming to answer the call.
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                  Order:[protected]m
                  Reliance smart/jio mart email id :

                  I have prepaid ordered some stuff on 17 may 2020 and rs 927 was deducted from my savings account through phone pe on 17 may 2020.

                  My order got cancelled and i claim a refund for the same. I haven't received a refund amount in my bank.

                  Firstly the order was cancelled from the store itself and sent an incorrect msg that i have cancelled the order. Secondly, i was informed that the refund takes up to 10 days to process and today it’s almost 1 month and there is no trace of the refund.
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                    The mall is so big and the service is nottt upto mark we are here for billing by 15 mins there are so many counters butt the bills is done by two members and other are closed
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                      Worst experience in covid time... Staff are worst... They don't talk properly with customer... Providing only 100 coupon for a day and the coupon timing is 7 to 8... But the way of taking with customer is worst... I request the admin team to take the action on chunabhatti staff... People are suffering a lot due to mis-behave... As 100 coupon are not enough for a day it a humble request... Kindly take action on chunabhatti reliance staff
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                        Hi,

                        I many time mailed for pf transfer to my new pf account so i can withdraw some pf money due to an emergency...
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                        I mr anil jagtap writing this complaint about reliance smart
                        I had ordered some goods from reliance smart on 18 may...
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                        I had placed order on reliance smart website/jiomart.com on 26th may. Delivery date was promised as 28th may but order was...
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                        Hi ril,

                        Today i went to reliance smart at
                        Prime 2 shivalik shopping plaza kharar - landra rd, sector...
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                        Hi,

                        This is regarding follower order I placed through JioMart website on 31st May:

                        Order Number:...
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