Reliance MART Complaints & Reviews

Hi team.
It seems manager impossing targets to sell the products to the staff. As soon as the customer enters the store at Bodhan in nizamabad distirst, telangana postal code 503185, staff chase the customer to buy this that and the customer took it they take a photo of the customer along with the product purchased. Reliance is a big brand and the staff ruine the brand value. Even in local shop non ask to take this that and never takes a photo. Who gave them right to take a photo. It leads to a privacy problem. I request to reliance management to take it serious and guide the staff not to chase the customers.

Purchased items have return policy with in 14days with bill. But yesterday I face a problem that the person not allowed me to exchange. His reason is same day return not accepted. Is it true or not. And also i filed a return complaint. But not responded till now.

Hi,
In smartpoint situated at 421003, shantinagar is always having issues with card machines, every alternate day machines are not working
After raising several time with store still this issue is not getting resolved..such a pathetic store they even not informing customer while entering the store. When after all shoping done and you visit bill counter then these people tell you.. Sir card machines are not working...
This was happening since long time but surprisingly this issue is still not resolved

Regards
Mahesh Patil
[protected]

Every time when I go and purchase things from reliance store which is situated in currency tower Raipur Chhattisgarh they fail to give sugar which comes in offer on our bill and they said we don't have sugar stock right now.. And told to everyone please come after 2, 3 days to collect it with your bill.. But again they fail to give us.. This same type of situation happened with me 2, 3 times in a row now..
I m major service issue with this store..
And there is no one there with whom we talk about this matter..

Dear sir/madam,
I m Prajwal and I have an interview in reliance mart Kanakapura, Kodihalli main road and I have been interviewed by Santhosh and Rajshekhar manager of reliance mart and they told me to join immediately and they didn’t ask me about COVID vaccination and I have already done with one dose and he told me that’s ok no problem then he can joining up to work and he take me to work and gave some brutal work and I does 2 days work and he told me to resign and he told me to not allowed if not vaccinated with 2nd dose and he told i[censored] done with 2nd dose I will immediately joining you so I will immediately went to hospital to take 2nd dose and I m done with 2nd dose vaccination also and I showed 2nd dose certificate and till then I will work with 2days completely but also he refused to take me to work and they Santhosh and Rajshekhar will does this wrong way to so many peoples and some peoples who cheated by them told me lot of stories about them so I requested to take action against those fraudster please I requesting to end with me
Thank you,

Unnecessary urgue with customers in bill section, and they are misbehaving with others, and other seller are chit chatting with each others, they opened only 2 counters in branch, and inthis brach they 10 counters of 2 counters are working

I worked in the reliance mart 10 year back but I am not getting any my pf number and employees code too

Store Location : Chengannur, Alappuzha District, Kerala.

Outside:
There is no security for controlling parking so we are very much take efforts and difficult to park car and take from there, so today i spend Rs. 2000 for scrach repairing.

In short we purchase products from you and pay bill and spend money for repair vehicle too.

Inside:
There is no organized manner inside the shop. We can't identify which is shopping bay and godown. All items are store in shopping bay so we can't easily walk inside. And also so many step ladders are there on shopping bay and employees are in the top of that every time bottom side 2 or three employees are standing and they are in casual talk also no one give side to customers trolly.
In shopping bay your employees and ladders or godown storage items.

What a customer friendly shop.
I think this complaint is waste of my time, you will not take any action against my issues.

So today onwards I'm not interested to purchase items from Reliance Smart Chengannur Branch.

I bought milky mist paneer on 13th Nov the paneer quality is very pathetic and unhygienic..it may cause of food poison..I am raising my complaint to fssai officer as well..the product quality affected due to temp issue..reliance smart point has denied to replace the paneer (one pack is in open condition and one pack in seal condition).. manager response level was very pathetic .. this may affected your business as well

We have purchased items through Reliance Smart, Suryanagari Monolith, Sargasan Cross Road, SG Highway, Gandhinagar, 382421 Gujarat on 13/10/2021 worth Rs. 1125.12 through Cashier 60570467 and Bill No 11 and Tax Invoice No TMS[protected]
Till date We have not received cash back in our JioMart Account .
Please do the needful for the same

Bhailal Jagjivan Jakhania
Mobile No: [protected]

I had ordered a product on 15-aug-2021 from jio mart worth rs 925.35. Delivery executive came with wrong product. I immediately refused to take product and didn't share opt but he delivered product on my doorstep and left.
I logged a complaint at jio mart and since last 70 working days they are just dragging the issue with anonymous reason.
Every time that they logged a complaint and after 3 days close the same with issue resolved. I have already mailed then more than 50 times and explain same things to all executive. All the executive just telling to have patience and wait for some days and after that the close the request from their end.
On 21-Oct-21, had word with Mr Asif ansari of escalation team and he promised to solve the issue till 26-Oct-21. Today is 08-Nov-21 and still no response from their end. Now again today they are arising a new ticket with new TAT.
Simply frustrated with their false commitment and promises.
Looing forward for strict again from your side so that this topic can solve earliest.

I purchased grocery items And there was a damaged product. When I asked him to change those products he was Not agreed to change the product. In a high voice he replied that i[censored] want to purchase you take whatever u get. Other wise don't purchase here...
When I complaint to manager regarding this he was very careless he was Not even ready to listen to me...
I don't understand One thing is this the way the Reliance smart store management will behave with the customer's...

I would like to inform you that we have faced many issues at Reliance Smart Garg Trade Center sector 11 Rohini, Delhi-110085. There are no updation about the products price in the system. Today I have bought the Colgate Fresh Gel but at the billing time staff inform me that price is not updated and staff was saying that this is not our work o[censored]pdating the price in the system even Manager Mr Sandeep has no response about this matter . When...

Dear Sir,
आज लगभग दोपहर को 1 बजे रिलायंस स्टोर गया था, तो स्टोर के बाहर अपनी बाइक खड़ी कर रहा था, तो स्टोर के कुछ लोग बाहर खड़े थे, उन्होंने मुझसे वहाँ बाइक रखने के लिए मना किये, जबकि वहाँ पहले से कई बाइक रखी थी, तो वहां पे मैनेजर भी थे, वो भी यही बोले, उनका नाम दिलीप राय (सच या झूठ मुझे नहीं पता ), मै जब उनको ये बोला कि मैं कंपलेन करूंगा, तो बोले कर लेना, और में बिना समान लिए आ गया, अब मैं ये जानना चाहता हूँ कि मेरे साथ ऐसा क्यों हुआ ???

I made a purchase of Rs.424.31 on 01.11.21 at Reliance Mart at City Centre, Gwalior which was immediately debited in my Mobikwik wallet but told me that it is not received by them and the attending person asked me to make another payment. The counter person although lodged a complaint on Mobikwik on same day. Till today, I have not received this amount back in my wallet or any communication from your office regarding payment of this amount.

Please check and advise me in the matter immediately.

Reliance unda rice 10 kg the qualty of Rice packed 10 kg is too bad. Even 20 RS ration shop rice quality is better than this

I bought some items from alappuzha on 30/10/2021. And amount seen in my cash back is 478 but due to some technical issue cash back is not working and I had to pay the full amount. Shop manager offered me to credit the same cash back with in two days. But they didn't do that. This is unfair and is not suitable to a good company like reliance. Pls interfere in this matter and solve the same.

I bought few products because of Buy 1 Get 1 offer and was charged for both. I realised it after the payment. Happened with two different items.

Sorry to Mr. Mukesh sir but your executive free to fail yur commitment and u belong to your father.. your father gave us everything in our country but now yur executive is missbehave withus at 8:30 not entry in the reliance smart... in u.p approx time is 10:00pm for closed but in ghaziabad, indrapuram your showroom closed before 8:30pm and you are committed that your staff is understanding...
Mr. Mukesh Ambani Commitment to our Nation is false to there staff

Thanks,
Karan Chopra
Ph:-[protected]

There was a dates packet which was mentioned as buy 1 and get 1 and the same was even confirmed by one of the employee. However in billing I was told offer is not getting captured in system while billing. Due to this reason I had to remove this product from the billing and the person at the billing counter mentioned the same issue is happening since morning. Wondering why was the offer not removed nor the billing issue is fixed when the issue is noticed since morning. Issue was not resolved when I went around 5pm.. unfortunately I had to return the product and I was made to wait near billing counter for more than half an hour. I even requested the product to be delivered at my home which was also denied. I request someone to take necessary action against this issue. You may contact me @ [protected] once the issue is resolved.