Reliance MART Complaints & Reviews

UPI payment deducted from my account and also confirmed with Paytm that money sucessfully tansfered .but your smart ponit team says they didn't receive money after that they are also saying that they refunded the money. Kindly resolve

I ordered 3 items Chicco Baby Shampoo, Aashirvaad Aata, and Garbage bags on 26/06/2022 throughJioMartApp. My amount of Rs 646/- was debited from my account and I received an SMS that the amount was credited to Reliance Retail but the order was showing as a transaction failed. I registered a complaint to their Customer care 4 times and every time they said it is resolved and checked the status in the app, and all the time there is nothing in the App, and it's showing as 'No tickets registered'. I informed them about it and again they responded the same, and no resolution was provided to me yet, and no refund has been done.

They told to wait for 7 days for the amt to credit to my account. It's almost 9 working days and I didn't receive the amount still. From day 1 had been contacting customer care through chat, call, and email.

1. Amount 646/-
2. Transaction date 26.06.2022
3. Transaction ID UPI:[protected]
4. Amount credit to Reliance retail.
5. Payment source Gpay.

Now they say query resolved. But my amount has not been credited back to me. If I ask them when I will receive my amt, they, again and again, send the mail as my query is resolved. Please help me to get back Rs 646/-

Thanks & Regards

Hello,

I bought a product from reliance RAYASANDRA Bangalore
And it was not expired but the product ready made chapati was off full of fungus
Is this the product that you sell to customer?
I also see reliance has made changes to date
I bought chapathi ready mix on July 3rd
Please avoid selling substandard products to customer

I have purchase product from Reliance mart near Moti khavdi, Jamnagar. on date 26/9/2021.
Within a week a found that accumulation of water in my refrigerator. I have asked RESQ team to resolve but they couldn't do it. Than after several months, asked to Samsung to resolve it but couldn't. Now almost after 10 months of purchase, i still waiting for my issue to be resolved.

My money debited twice first through MOBIKWIK wallet and then through debit card

Sir/ ma'am... Sar Hamari maping Singapore Mall mein hui hai jo ki Hamare ghar se 12 kilometer dur hai jisse ki Humko Aane Jaane mein problem Hogi Humko interview Mein bataya gaya tha ki aapko 10 kilometer k under store Diya jaega aapse request hai ki aap nearby store Dene Ka kasht Karen.

Thank you
Employee code[protected]
Employee name - Rahul gautam

We have bought the crate of 30 eggs in which we see 6 are damaged and with a foul smell and of which 2 inside worms, upon seeing that we get the sensation of vomiting and decided never to bought groceries from reliance Mart.

In my house, the supply of electricity is not having the power supply disturbed due to 2 weeks. we not having the transmission pole.so please kindly provide the transmission pole and power supply. So hereby I request you take up this issue and make the power supply in proper way. I hope you will take immediate action on this.
Thanking you!

Above mentioned products are on shelf to display for customers. I have taken the products and came for billing but both the products shown while billing above MRP. The store manager Mr. Umesh Horakavala who is department manager of Reliance smart Kusugal Road Hubli Karnataka store number TX87. He told me that issue will be resolved in 1 hour. I came again in the afternoon today but still no solution and fate is the Reliance smart again they have put the products on shelf for customers. Dept head or store manager should know the scheme of products and if any difficulty is there till resolution they should not put products on shelf for customers..

Myself Jaikumar Chinnakalai, I am a retired pensioner I stay in Virar (west) near Purapada. On 14th May, 2022 I visited my neareast Retail store of Reliance SMART point M. I had buy some groceries and utilities. I tried paying my billed amount which was ₹327.44with my ATM card, at the time of payment the amount was debited from my account and not credited to their respective account. Hence, I paid the bill via cash. As per the banking norms the amount should reflected in my bank account in 24 hours and I should be assisted by the employees. Till date i.e 22 June, 2022 I have not received my hard earned amount even after visiting the store multiple times. Kindly compensate me for the lack of professionalism of the employees and the time that was wasted onto this issue.

Door damage on 19/6/22 because of less no. of man during the time of delivery

Model no.:- RS74R5101SL
We have contacted the store and yet have not got any responce

Billing date:-18/6/22

To the reliance smartpoint stores
this is to inform you that lost my money.
on the transaction of sbi yono in your store located at Jadcherla, Mahbubnagar sum of amount rs.1966.97. on the date of 08.06.2022 time after 1.00 pm... till today I didn't get my money back. and the store manager is not responding well. so how do I get my money back? is there any solution on your side? or I complain in the consumer forum...
please inform me what about my complaint.. on this number [protected]

This is Nagabhushan Raj Urs D.V I was working previously at Reliance Living Format as store manager Emp ID[protected] & I have resigned and received my F&F dues on 20/09/2011

But I have not got PF

Even I have sent application as per ther format last month May 11 2022

I am not getting any confiation even they are not responding to mail and call

Right now I'm in financial issue I want this to be cleared at faster phase please

Last evening I purchased some plum from the reliance mart, sector 10, kharghar all were of inferior quality except one. Though the matter is small but it dents reputation of reliance.

I'm writing this complaint for your good only, there is a smart shop in eraviperoor, kerala, . If you have any regional manager or area manager plz do a visit as a customer because everything there is upside down you can just check the counter area and all there is full of spider nets and dust, staffs are not properly doing their work there, there is no any customer service, and the billing system is always down, 70 % of their customers is going back without purchasing anything because of billing issues and bad customer service, the products are actually really nice and fresh but i[censored] don't keep the staffs in track the business will get loss, there is no proper stock refilling or anything staffs are just coming there for work to mark there attendance only, plz visit without any notice or informing them you can find out what's going on there,
A well wisher

Reg: Compensation from Reliance Store smart point for Rs 1000 for physical pain after using reliance product &
Complaint for Selling of Fake Products by Reliance.

I am Regular Customer of Gillette for 22 years.
I have purchased Gillette shaving Cream from Reliance Store at Seethampeta, Visakhapatnam, pincode: 530016.
After using your product,
I got skin itching, pain and skin returned red in color,
I Immediately consulted a doctor for Pain on Skin after using your Gillette Cream.
He advised use Proper creams on skin

I need Reliance to pay a Compensation of Rs 1000, for doctor consultation,
wasting my time and money and selling Fake products.
All Details and Photos Attached below.

My details:
Name: DVS Ashok
Phone Number: [protected]

You can Send money through Phonepe, GPAY or Paytm to the above number, Same mobile number used while purchasing fake products.
I want compensation for selling these fake products,
I want some Genuine action to be taken on these Fake Shaving Products.

from,
DVS Ashok,
[protected].

मेने जो सामान ख़रीदा उसका मेने pytem से भुगतान कर लिया और पेमेंट succesfull हो गया फिर मुझे सामान नही दिया और नही मेरे पैसे मुझे वापिस दिए मुझे खाली हाथ लौटना पड़ा

Dear sir/Mam
We choose to purchase all Ration items from Reliance Smart point near Bhattakuffar in Shimla. However this time we were not briefed about any offers or cashback points to be redeemed by us..Neither the reliance phone number was provided thru which we could have redeemed our points of last purchase citing reasons "ki woh company ne band kar diya hai"
Moreover, the charges of Credit Card of Rs. 89 was charged from us, being the consumer, which is not in best interest of the company..
Reliance is well known name in the country, but it seems that it will soon loose it's reputations in Shimla particularly the Reliance smart point. The response of the staff was cold and on asking about cashback offers redemption of points no satisfactory answer was given.
I hope I will receive a satisfactory answer from your organisation and the extra money charged on payment through credit card

Dear Sir/Madam
Last Wednesday I purchased two jeans pants from your outlet which was situated at Arjan Mall Complex Gandhidham.when next day I wore the pants and went for office, but when I reach office I had been faced shameful situations. Where the pant was tear off .at a time when I went to store, but they told that it will be not done today, come next day.when next day went they told that without bill we can't do.but I had told them I had my transaction amount (1686.96) dated 01.06.2022 and the time is 21.21 pm.If they cannot return they should have can say at first day only, As a regular customers I am not accepting like these. These is my second time when I purchased garments from Reliance I faced like these problem. This is not the right way to answer the customer, if I had my transaction details they can check everything. Or I am not a liar that they are changing their words everyday.
Who will take care of bill if we are trusting you??.

Double payment for single purchase