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Reliance MART Complaints & Reviews

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Updated: Dec 25, 2025
Complaints 939
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Reliance MART reviews & complaints page 40

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A
Arvind Bhut
from Junagadh, Gujarat
Aug 27, 2017
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Address: Bhavnagar, Gujarat, 364001

Date of transaction : 12/08/2017
Invoice no. [protected]
Amount rs. 3124.38
Customer code :- [protected]
Dear sir i have done my above transaction through my card ending no. 7895 but due to technical error payment acknowledge not received, so i make payment through my credit card ending no. 5298 for that i received confirmation message, after half and house same amount has been debited from my card ending no. 7895, so the amount debited two times from my different card, i have launch the complain at your store counter on same day, but till date a am not received my amount or any reply from your side.
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    S
    Sandeep Vilayanur
    from Chennai, Tamil Nadu
    Aug 22, 2017
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    Address: Salem, Tamil Nadu

    Today i had shopped from reliance market mall salem. By the exit way i was summoned by the security and asked me to handover my personal bag to him to conduct search inside it. He said that as per rule reliance has the authority to check the personal bag of customer who shops from reliance. My wife got panicked with this petty act of the security guard and we got harrassed. I had asked the bag keeping staff to keep my bag inside and he only suggested me that i can take my personal bag inside. Please mention that on what grounds that you are entitled to trespass in to the personal items of a customer/citizen when no alarms or theft mechanisms got triggered.
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      S
      Sunidhi Xo
      from Chandigarh, Chandigarh
      Aug 14, 2017
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      Address: Bathinda, Punjab, 151001

      Invoice no. - [protected]
      Customer code - [protected]
      Customer card no. - [protected]
      Date - 11/08/2017
      Time - 20:59:35
      Cashier[protected]
      Paymentrefno - #[protected]
      When i first paid the bill with my debit card, it got rejected. So i paid again. On receiving the message i realized that the amount had been charged twice. Please help me asap
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        K
        krunalmandawar
        from Bhopal, Madhya Pradesh
        Aug 8, 2017
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        Address: 462026

        Dear sir/madam,

        On 6/8/2017 i had purchased a daily need products from reliance market aashima mall bhopal. My total bill in the system shows 2553 and counter boy swiped a amount of 3200 in the machine and in the bill also printed 3200. But when he closed the bill account for next customer at that time on computer screen its shows 2553 at that time i caught him and he apologised for the same and he accepted that he had done deliberately. He returns the balanced money.

        This is the worst experience. Generally we had not checked the bill because we trust on brand. But if such a thing will happens i have to thing in the future.
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          K
          kartheekponnuru
          from Mumbai, Maharashtra
          Jul 30, 2017
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          Address: Mumbai City, Maharashtra, 400605
          Website: [email protected]

          Worst service provided by reliance mall manager, kalwa, mumbai. He stopped us of purchasing things in express line because we are having 11 items to be billed today 30/07/2017...8:27 pm... It shows the attitidue of manager... And poor service given by manager... We are humiliated after waited for 30 minutes in line... He agreee to lose customers further also.
          Jul 30, 2017
          Updated by kartheekponnuru
          We are 2 people waited in line on 30/07/2017, with 11 items. He said with out reliance card, he wont allow us to purchase items.
          The actual cost of skybags backpack is 1450 and the counter boy charge me an amount of 1580.
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            D
            Daniel Nadakattin
            from Baindur, Karnataka
            Jul 27, 2017
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            Address: Dharwad, Karnataka, 580002

            Dear sir.
            We have fruit & fruits juice stall, we normally don't have time to purchase on local market that's why we depend on your reliance mart we regularly purchase in your mart every time your people dispatch delay but this time is cross all the limits we gone mart on saturday we selected material on saturday, inchachag mr harish told us, we delivery material, but till day he did not delivered & not contact any think.
            I want refond my money you said your mistake this my account number [protected]
            Ifci number UTIB0001544
            Invoice number [protected]
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              B
              Balvirsingh Chauhan
              from Rajkot, Gujarat
              Jul 6, 2017
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              Address: Ahmedabad, Gujarat, 380013
              Website: Reliance market

              Dearcustomer service care

              I buy 1 shoes in reliance market shahibug last Sunday night 9:45pm.and give me bill 299 rs and discount 100 rs so final pay price 199 rs. And shoes price 499rs. So I complain to mr. Jaydeepkumar on duty incharge. What happen me give me wrong bill and I required this product price bill. So give me answer to me sir are you lucky this product is low price give you so forget this product price bill and after all shortly give this answer to me.and go to other customers handling and I last moment to I request to pls give me this product price bill. And I go to home with old bill.becouse I late to night and other go to D- mart becoz I required product not available your market strong so what heppen this incedence plz call me and help us this matter my contract number is [protected]. Balvirsingh I waiting your call and respond.

              Thank and regards

              Balvirsingh chauhan
              Hr is not interviewing anybody he is not taking any interest in interviewing I waited for 4 hours still he is not taking interview please take immediate action
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                N
                navinwin1985
                from Chennai, Tamil Nadu
                Jun 27, 2017
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                Address: 620021
                Website: Reliance market

                Worst place i had visited in my life time. There are no display products in large home appliances. When asked the showroom person, he asked for the model number which is a senseless question. We wanted to buy led tv, washing machine and a refridgerator. A person intending to buy a fridge or a washing machine will only have specification in mind and not the model number. Next we bought few household items in which offers were displayed but not reflecting in billing. We took around 50 items out of which we had to return 25 items as offers were not updated in billing. Had a nuisance shopping. Worst experience of all.
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                  S
                  Sudharsan K
                  from Delhi, Delhi
                  Jun 17, 2017
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                  Address: Tiruchirappalli, Tamil Nadu, 620014

                  Sales man assured that the rice shall be replaced if we are not satisfied "anytime" reliance market ariyamangalam trichy outlet. Store manager now denys stating that salesman was wrong & the return rice might be plastic rice.
                  Need resolution.

                  The sales manager is hostile and mocks the customer during the grievance addressal.

                  The terms of return is vague in the bill and its blunt.
                  Daily every morning we are receiving your advertising message regarding the sales of your product like vegetables, fruits, dresses and so on. Why should we receive this irrelevant message at our busy time.
                  Please stop/unsubcribe immediately such a nuisance and unwanted messages.
                  Thanks.
                  From
                  ELANGO
                  Salem
                  [protected]
                  This complaint is regarding Reliance Mart Kharadi Pune. The worker are less in number and due to which there are long queues. This is not for first time, these type of issues are always present.

                  Disgraceful pathatetic

                  The counters are closed as usual..Customer dissatisfied
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                    S
                    sadakt
                    from Delhi, Delhi
                    Jun 8, 2017
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                    Address: Dehradun, Uttarakhand

                    Mene led light 7w, 9w, 12 k kharede. Lekin sb k sb fuse ho jate h. Bar bar muje reliance market ana padta h. 7w k fuse ho gye h. Lekin market m led hi nhi h. Kh rhe h next time ana mil jayenge.net s number mila[protected] jo connect hi nhi ho rha h. To kya kre hm... Bar - bar jaye aor baps aa jaye.. Koi number nhi h... Aor ye light bhi bht khrab h...
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                      C
                      Chamkaur jindal
                      from Chandigarh, Chandigarh
                      Jun 9, 2017
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                      Address: Bathinda, Punjab, 151001

                      I want to told about billing timing in reliance market.
                      I went to buy some food products from reliance market at barnala bipass road, bathinda on 04/06/2017 and after selection of products when i came for billing of the selected products, it takes more than 45 mins to pay bill which takes hardly 2 mins if these were purchased from normal retail market. So this is very bad experience in reliance market for mismanagement.
                      please try to solve this problem faced by every that was in the store at that time and it happens normally as seems from the management of store.
                      Due to frequently sending faltoo sms by ur company l hv irritated & take a decision to not purchase a product from ur store.. so if possible do that... thanks i[censored]nsubscribe...
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                        V
                        Vidyavathi Cheppali
                        from Hyderabad, Telangana
                        May 31, 2017
                        Resolved
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                        Address: 516003

                        Ur sales person said it is last peice i asked any defects he said no but after taking emi i noticed dents in it they committed for 18819/ they took 6626 from me. when i asked for bill they said we will send tomorrow when i asked next day they said some pending is there . pls solve problem as early as possible. or else can i approach forum. they are not responding properly.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dear Valued Customer,

                        Apologies for the inconvenience caused. Please share your contact & store details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

                        At Your Service,
                        Reliance Digital
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                          Z
                          Zashed
                          from Mumbai, Maharashtra
                          May 27, 2017
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra
                          Website: Relaincemart.com

                          Yeaterday at reliance mega mart kalwa branch a staff named weight checking counter Akshay as the staff mentioned his name in kalwa thane branch was very rude with his behavior evn after his mistake which he billed wrong was actually loss for the company itself
                          instead of appologising for his mistake he was saying ho gaya to kya karneka complaint karige jao mera naam bolo mera as if he is a goonda and protected by the staff itself for this kind of behavior
                          He even used some foul language which i dont want to mention after leaving the counter

                          Hope there will be some action
                          Thankyou
                          May 27, 2017
                          Complaint marked as Resolved 
                          At the counter after complaining i felt nothing happened but they said they will talk to him
                          May 27, 2017
                          Updated by Zashed
                          What did they resolve
                          Have they sent appology
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                            V
                            Vimalbabloo trivedi
                            from Veraval, Gujarat
                            May 10, 2017
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                            Address: Rajkot, Gujarat, 360005

                            Today i waited long at express counter of reliance mart at 150 ft. Ringroad rajkot. Gujarat for single article billing but cashier denied to bill becoz i hd not carried my reliance cardat the time. When i presented this issue at floormanager he also forced me to get new reliance card. It means i[censored] dont have reliance membership card u cant pirchase even single item from reliance mart, same this i said to floormanager then he also told me "biil nahi banega reliance card hona zaruri he...".. And finally i left that article there and returned to home...
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                              P
                              Prasad Munnaluri
                              from Avinashi, Tamil Nadu
                              May 8, 2017
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                              Address: 534201
                              Website: www​.relianceretail.com/reliance-smart.html

                              Sir, i'm worked as cashier in reliance smart-bhimavaram and i leave the job in april-9 and i don't get the salary for 9 days. This kind activities is losing trust of reliance.
                              We trust reliance is a grate company and sum people was spoiled the company name.

                              . I request u to solve my issue

                              . Yours faithfully,
                              . Munnaluri bhavani prasad
                              . Id:60359190
                              . Email id:[protected]@gmail.com
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                                E
                                Essor
                                from Mumbai, Maharashtra
                                May 5, 2017
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                                Address: 560076
                                Website: www.relianceretail.com

                                Today at 13.00 hrs i went to reliance smart, located at bannerghatta main road, bilekahalli village, begur hobli, bengaluru-560076 and bought some items. One of the items was 4 nos dutchie mista ma twista - 180ml, yoghurt drink of which two were of orange falvour and the other two were of bluberry flavour. There was an offer on this item in as much as if you buy one item of the drink you get one item free of the same flavour. But to my shock and surprise that staff at the billing counter told that the offer is available only on mango flavour where as the placard kept near the item stated that the offer is available on all variants. Surprisingly the placard showed the price as rs 200 instead of rs 20. I attach the scanned copy of the placard and my bill for reference. I request the management of reliance smart to educate the staff to be fully conversant to the offers made by them in order to prevent the customer getting disappointed by the denial of the offers.in this case as the offer was denied to me i was compelled to remove the above items from billing. Awaiting a response from reliance smart. S. Ramachandran. E. Mail [protected]@hotmail.com.
                                Sir market price for the product is Rs.50,
                                Where as I have been charged Rs.129
                                Place-Reliance market, aashima mall Bhopal, Madhya Pradesh
                                My contact details-[protected], Shivam dangi
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                                  R
                                  Rabiya sk
                                  from Hyderabad, Telangana
                                  Mar 14, 2017
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                                  Address: 533003

                                  I want to book a complaint against Sony bravia led tv. We recently purchased Sony bravia led tv 55 inch one month back now we are suffering with some problems like volume not coming when playing the video through DTH and sometimes suddenly tv automatically switch oning without any remote operation . please respond to the issue as soon as possible and resolve it soon
                                  You have such a huge mart. But still you lack quick service. Since half an hour i am standing in a queue and your employee is still dealing with one customer. Despite of having so many counters you keep half of them close. Really poor service. I would never suggest anyone to buy goods from reliance mart.
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                                    R
                                    Reetika srivastava
                                    from Haridwar, Uttarakhand
                                    Mar 12, 2017
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                                    Address: Dehradun, Uttarakhand, 245001
                                    Website: reliance market

                                    Reliance market Dehradun are unnecessary forcing customer to register For Membership however no where it's mention in the store that cash billing will only happen when Membership card is there .even when I shopped for around 6 k and waited for 45 mins in line for billing the staff refuse to bill stating that card is must . I asked where is it mentioned . I asked please provide me in writing On letter head store head pramod kumar refused and said Lena ho toh lo nahi toh Jo kar sakte ho kar lo . and I have to leave all the stuff as its was malpractice . j know this compliant will also be dumped some like 141 other complaints since gaints like reliance there is no recourse . anyways if therw is something called consumer relief pls rake it up properly .
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                                      A
                                      ababababa
                                      from Bengaluru, Karnataka
                                      Mar 6, 2017
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                                      Address: 560097

                                      People who are working in 1st shift come around morning 6:00 am and their renewal timing is 3:30 pm but here in (Reliance smart - doddabommasandra) make the 1st shift workers to work till 5:00 pm and they are not paying any extra payment and no proper weekly offand harrasment to the workers who take weekly off. The incharge - sampath and suopervisor - susheela harrasing women workers and this lady susheela harras the women workers for working extra hours and not giving them weekly off. I request the concerned official to please look into the matter as this is very dignified organisation and such inccidents happen it indirectly spoils the name of organisation.
                                      Thankyou
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                                        B
                                        bhaskar charan
                                        from Colachel, Tamil Nadu
                                        Feb 25, 2017
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                                        Address: YSR, Andhra Pradesh, 516150

                                        I had taken hp laptop in reliance mart in kadapa in January for the laptop had a offer that Phillips sound bar while so we have buyed laptop but offer details totally they have billed . Laptop has given
                                        But offer products are not giving .If call them product has came but it damage and not working and so on so unnecessary things they are telling so trying for so many times we went to reliance and asking but that not responding properly and unnecessary reasons.on that I decided not to buy anything in reliance mart any where and told to my frds and relatives to not buy anything .
                                        Feb 25, 2017
                                        Updated by bhaskar charan
                                        Please take action
                                        Purchased fresh garlic bread -long but discovered it was completely bad and had fungus inside it.

                                        It was wraped in aluminum foil and claimed to be fresh but that was not the case at all.
                                        Dear sir

                                        surya flame LPG stove missing innar products &High MRP not qualify in booking product lowest quality...?
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