Reliance Mart — customer service - arrogant.

Hi, iam a regualar customer of reliance mart, unfortunatly i purchsed incorrect product, while exchange they needed only orignal bill.. On requesting as my mobile number is regiatered, they denied to help me.
The customer care person was arrogent and disrespectful.
On request i recived a duplicate bill.. My question is when the product is availbe in their duplicate bill and within 14 days return timless, why do they refuse to exchange the product.???
Mr kamlakar - you need to respect a customer and their needs.!!! Arrogance should be kept in your home and not in front of customers..!!!
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I have purchased shoes but fund debit card and reward points also

Name shaileshrnimavat
Mb [protected]

As my t shirt shrink too much on first wash and the colour of tshirt faited.
Saale bhikhario hum log tumhare stores se har bar RS.500 se 1000 tak ki shopping karte hain fir bhi tum gareebon se ek 2 rupee kar carrybag free nahi jaata. Meri mano yeh jo tum atleast 5 % ka offer de rahe hona uske bajaye carry bag dena shuru cardo woh bhi free consumer jaada kush hogein.

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    Reliance MART Phone
    +91 877 664 0030
    +91 22 4017 6400
    Reliance MART Address
    19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati, Tirupati, Andhra Pradesh, India - 517501
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