Reliance Trends Complaints & Reviews

I have purchased clothes but I want bill copy
What can I doo

I am a regular customer of reliance trends. I bought some cloths about two months back. Exact date not remembered. In one shirt the store forgot to remove magnetic tag.
When I reached the store today, they are insisting for bill or purchase date. Why should I face trouble for their fault. Now the shirt with tag is of no use to me.
Rishabh jain
Sr Divisional Accounts Officer

I shopped today Nov 1 in trends which is in kanakapura for 4000k . It's new branch.
I had coupons but they didn't accept it, date on coupon says it's till 22nd September. But many times system accepts it and they give discount in all other branches, it's okay if system doesn't accept and says it's expired, I'm ready to pay full amount.
His name ends with murthy. He is manager there and rejected to scan the coupons. If it's extended or expired system will show it when they scan but he didn't scan and I payed full amount.
I had not experienced this in any other branch of trends and I'm regular costumer there, after this I'm not feeling to go back to trends, especially not to kanakapura branch.
It's OK even if this complaint is not resolved because anyway I'm not shopping in trends from now on.
Thank you

Date of purchase 31.10.2021 at around 6.00 pm
Place Meerut begum bridge showroom
I purchased 3 shirts costing of Rs.3743.00. The sales person told me that you are entitled for diwali gift (Bedsheet worth around Rs.1500/-) on paying of Rs.199/-

So I agreed and proceed for the payment. At the time of payment counter boy said you are not entitled for the gift scheme as i have purchase one shirt of 40% discount so i am not entitled for this.

My question is why there is similarity between sales and payment staff. It means sales staff telling lie and misguiding the customers .
When i tried to contact the manager of the showroom and i wait for around 10-15 minutes no body came to attend me and sort my problem.
After that one of the sales person came and said to payment staff that issue the gift item and use the gift coupen lying with you of some other customer.
My suggestion is to give full instructions to the staff so that no customers be misguided and also instruct to the Manager of the showroom to attend the complaints and not to hide at this time.

Today i have purchased dress for Rs. 4000 in reliance trends, tirunelveli. And i asked for bag to take my dresses purchased. But at bill counter not giving bag at free cost and charging Rs. 7 per bag.And at bill counter cashier asking whether bag required or not? Is it correct? How to take dresses without bag? Rectify the issue and provide the bag at free of cost.

I had purchased cloths worth 10000 from trends Trichy, THILLAI NAGAR.
I had issues with my card so sent cash through my driver.
They didn't give the routine coupons they scanned with my bill.
When approached they gave the trends clothing coupons, and didn't give footwear coupons.
When I sent my driver again they sent just two footwear coupons.
When I contacted over phone and after raising my complaints, they sent 8 coupons, although they scanned 10 footwear coupons before me.
Highly irresponsible behaviour from staf

I am regular costumer of trend showroom and happy that this showroom is in my home town but I want to complaint about offer given by showroom, my shopping is about 8000 to get the bag that they told me before shopping but at the time of billing they denied that offer

Staff members are not coperative, insulting us.We have asked for qr code but they are not taking it seriously and because of that we have not purchased product and also bear loss of more than 1000. They also not coperate at that time.
I m requesting you to transfer my money and teach them a lesson.

Dear Sir,
I am a regular customer of Reliance trends and have already made shoping for good amounts in the past and have earned some royalty points as mentioned below-
Sn. Mob no. Royalty points
1-. [protected] -Rs 63.68/-
2-. [protected] -Rs 62.13/-

Today, unfortunately i visited the trend showroom at Mainpuri(cin no -001100mh1999plc120563), Uttarpradesh .I again purchased of Rs 6444/- and during bill payment, i requested to counter executive to redeem my royalty points which was shown on my mobile number
.He denied to do the same .when i contacted with customer care manager Mr Dhananjay Mishra for redeeming the points he also denied with out proper justification . He said that - Next Time Karwa Lena . When i asked about the reason, he was not having any satisfactory answer.
I asked complaint register to register my complaint but he also denied to provide the same . I never expecting such non proffessional and un trained behaviour from the executive of Reliance Trends .Today i faced poor customer service and bad and ruddy attitude from your employees especially from customer care manager Mr Dhananjay which is downgrading the image of such a big brand Reliance Trends.
I request u to please look in to the matter and resolve the issue at the earliest and take appropriate action against such erring executives .
Please take suitable action otherwise loose your customers like me.

Regards

Mr suraj singh Bhadauriya
Email [protected]@gmail.com
Mob - [protected]
[protected]

Gh

Today I went to the store, I purchased worth rupees 4800 products and asked for the gift but they conceal the fact that one can get a gift on worth rupees 5000 . Later in that same counter I acknowledged that they are distributing gifts to the other customers and when I asked for the reason why they didn't inform me, they started misbehaving with me . This is very unethical from a store which has well reputation across the whole India

I am here to share a terrible experience from your staff at trends parippally, Kollam (district).I am regular customer of trends fashion ..last purchase was from parippally branch where I redeemed two free coupons and spent ₹ 1527...ur staff didn't give me free coupon..when I asked cashier and supervisor lady told me some strange and illogical reasons for not giving me free coupon.On the way to home I checked the bill and found out that free coupon was issued in that bill when I called them they told me that they had already given me that coupon.But I reminded them to check the cctv, then very reluctantly they admitted their mistake. I went back and collected the coupon.I have purchased dress from many trends stores across the state but never met this kind of rude behaviour from any of your staff...I don't understand why they are not giving the coupon issued to customer .You should check this matter urgently bcz Reliance Trends has a reputation of keeping standard in quality and customer service.So please make sure your staff maintains your reputation..Leaving this issue aside all the other staff were cordial and friendly..Hope you will make sure that this kind of mistake won't happen again in future.Thanking you

3 days back i purchased a kid dress from agartala reliance trends. That was purchased wrong size. Thats why i visited from last 3 days to the Reliance trends. But they always having network issue. Till now i am not able to exchange. But their new product purchase already running. No network issue. Kindly help

Cashier/Employee denied to change the cloth, Which I have purchased 1 hour back. I need to change the colour of the tshirt but the Employee says its not done you have to come tomorrow, but he is not ensured me to done my work. Really frustrated about this matter, no one is there who can help about this matter. Really unprofessional behaviour didnt expect that

Hi Team,
I visited your store reliance trends in omaxe connaught mall greater Noida today on 10 October and have a very pathetic abd bad experience. The store manager name is Keshav at that store. I took 3 ladies t shirt from reliance trends and there was a offer in that if you purchase 3 t shirts the cost of each t shirt will be 299 each. I asked the sales person also and they confirmed me of the offer. We took 1 hour to select and then we taken trial in trial room and finalised it. When I reached to billing counter then they made a bill of 1897 rupees for 3 tshirt which was wrong. The bill which I was supposed pay was 299*3 = 897 rupees but they were saying and arguee with me and said that we cannot give this as product. The manager of store name waa Keshav and his behaviour was pathetic as no customer satisfaction. This was reliance trends store fault not the customer. If they have put wrong offer then it's their responsibility to bare it and satisfy customer and provide the product but I am really upset with the kind of behaviour and solution. Never recommend anyone to visit reliance trends as they are cheating with customer and putting something and on billing charging differently.

Will never ever visit reliance trends abd will never ever recommend anyone in my family members abd friends circle.

Poor service and pathetic customer satisfaction. No solution. Your store manager Keshav who is incharge of store is pathetic and don't know how to satisfy customer and arguing with me.

Regards,
Jaishant Dhall
[protected]

Please show some mercy on me. And return it me. It was really a precious one for my life. It was given by my father in very hard conditions of life. I can pay and buy even more than that ring now. But same one is even more precious for a daughter like me.

Identity of Ring: Gold with yellowish stone.
Contact details:[protected]

I purchased churidar set on 21 sep 2021. But after washing the churidar top was very nice and pinching. Iam regular customer of reliance trends. So i trusted with your products. So i could not kept the bill. So bill was missing. I talk to customer care executives for returning product. They told me that products will be return with only bill. Iam totally disappointed. You will be sold good quality products. Iam a govt employee working in colkectorate. Ok.

Thank you

I paid the amount through phonepe but they said didnt recieved yet but the transaction is complete

Dear Team,

I always shop from the side of Reliance Trends and Hai AJio. I am a regular customer of yours but today I am Reliance Trends.I went for this Reliance Trends shopping at around 6:00 pm, at seoni malwa branch I was misbehaved by the guard and started arguing loudly with me I am the customer and this way the customer is insulted in your Reliance Trends The kind of disgrace that I can't expect at all. Very poorly kept staff😡😡.

Regards,

Neeraj Lowanshi
mno[protected]
Seoni malwa

I purchased a shirt from piravom[protected] reliance trends shop, shirt price is 1199, but no voucher allowed this product said a staff.

[protected] date purchase a women kurtha billed 999.on MG road Ernakulam shop. Their give 500 off two voucher.

Why piravom shop not give voucher???