Reliance Trends Complaints & Reviews

Went to the parkstreet reliance trends and wanted to get an alteration done but the staff who misbehaved was pratap. He was not ready to alter the dress we got but when we insisted he was really rude and misbehaved with us. Initially he said he won't take any measurements later we find him taking measurements for other customers. Day later when he went to collect the dress it was not done right other than listening to our concern he
Denied to do anything about it. Billing was done on 21-10-19 in the name of mousumi chakraborty

I made a transaction on reliance trends on 31july2019 (Google pay) 649.50. The upi no[protected] this transaction is successfully transferred to reliance trends. But reliance trends person told me we are not received. The npci also confirmed it is a successful transaction. That mail follows
Greetings!

We refer your complaint dated[protected] vide ref no[protected], this is to update you that, funds have been successfully credited to the beneficiary (Recipient) merchant’s account. Request you to reconfirm with the beneficiary merchant. So please refund my money in my bank account. My contact no [protected]

I purchased something on 8 oct 2019 i google pay rs 3604 to reliance trends showroom in kharar dated 8ct around 3pm, but they said we not received any money then i paytm them they received, but bank deducted the amount, googlepay shows they paid the payment, but reliance trends refused to give me payment back, UPI ID IS[protected], GOOGLE VERFICATION ID IS cicaGkcMU.jFgzW, kindly revert my money back my mobile no [protected], [protected], i enclosed the screen shot here with this complaint

I brought a dress 3 days back and it s sold at a designer price when every piece had a damage. 1st piece i dropped as it was damaged...2nd piece also has a damage light purle s spread on dark pink dress. Ifvu know there s damage how can u sell it in the same price? I want the price to be 50% discounted for the damage and looting the customer.
Pls respond

I have purchased a kurti from my nearby trends shop. But after a single wear the tread work of become extremely damaged. This is now is not suitable to wear. This kurti is of siyahi brand, cost rs. 799 only. I know reliance is one of the top company of india. Why are they selling that products which are worse than the cloths that are available in foot? How we, the customer will go to reliance shop in future.

On[protected] tuesday at 8.30 pm i went to trends showroom at salem. The sales man at john players section was trying to touch my hands while passing the clothes. I just left but he was continuously making me uncomfortable by following till the payment section.
I believe some disciplinary action will be taken because he was not the only person behaving ridiculously and this will become major drawback for your shop.
If i do not get a reply for this complaint i will have to complaint in the police station.

Dear sir,

After vigorous follow up by reliance tends to redeem my discount vouchers, i visited trends store, panchsheel ajmer. While selecting product, i was told that i can avail discount of rs.1000 on shopping of 2000. I was also told that if i further shop for upto 4000, i will be getting discount coupons worth 3000. Thus i alongwith my daughter and wife, somehow selected products worth rs.4500. After billing and issuing discount coupons, at the end i was told that these coupons are valid for one day only and now i will have to make purchase of rs.2000 to avail discount of 1000. This was ridiculous and insulting specially when i was with my family and visited store far away from home. I written complaint in complaint book and requested to cancel bill. I was forced to set with issuing reliance card of 3196/- i. E. Without discount and that i can use only at any reliance outlet. Till then i havent received any phone call from company.

When i visited reliance trends karaunagappally on 8/10/2019, there is no one to attend me (customer), and they were busy with some other works. They don't care about custoemrs and they are very slow with billing.we brought 13000 rupees purchase. And i ask for complaint registration and they customer feedback log, then i ask for service manager and he is not in the shop, he ask me to visit again then he can solve the problem

Sir,
This to inform you that i have made a purchase amounted rupees 3090 on date 30.09.2019 and i were issued an expired coupons which was of back date (27.09.2019) redeemable at all stores (500×2). My billing invoice number is tq[protected]. Today when i made a purchase of 2106 (Tq[protected] i were told that it can't be realized. This type of cheap activities is not expected by such a bigger brand.

One of the worst service from there executives they dont even care the customers, i asked them for another dress in same size they dint even respond properly and i called them back and asked once again they said i[censored] wanna take just orelse just leave these is not the proper way these is the way u threat ur customers i faced these in reliance trends suchitra circle secunderabad

Dear team,.

I have visited your electronic city shooroom today morning. And one of your service girl doubted us that we came for steal clothes like that and she told that to every your employee. She can be cautious but not upfront ly. I was so upset but i got her view. Then i asked one of your executive to keep one set of shirt and jeans for billing she asked me to bill the things inside my big shopper. I showed her that big shopper and it was there only my helmet. I was seriously so upset. How come they can judge us. Every dewali we used to purchase in trends. This is too pathetic. They should very carefull blaming somebody else. I m a very genuine person and i can not accept theses kind of this. I shouted there itself i need apology from that too girl. Because it's mentally disturbing. This had addressed to your manager and please get the name of executive from him. En section.

I have purchased jeans worth rupees 1695 and top worth rupees 1499 from hadapsar amanora town center 1 month before. The quality was good at the time of purchase but after one wash both the cloth fed up like a old cloth and jeans got scratchy and top got wrinkle and shrink uncomfortable to wear. I want refund on both the cloth as it is useless to me. Expected to call me.

Me and My friend was visited yesterday at Wazirpura, Sanjay Place, Civil Lines, Agra, UP 282002.
and furniture use in ur store is very cheap quality and damaged that we seat over it and we both fall down and get hurt also our laptop get damaged.
your outlet manager and staff is also irresponsible.
Branch code 8120
please call back [protected].

I have purchased a dress at reliance trends the item came but the pant is missing in that item it's a set dress only top is there pant is missing we have purchased that item in reliance ajio.com today it was delivered by the person... This is the first time we are using online purchase we have used coupon for online purchasing... Kindly pls check this details

None of them has been informed in the showroom, that products can't be exchanged using the coupon. And with the same price, just changing the size. I bought bcoz of that coupon only, now it's total waste. Money wasted time wasted.
I never ever gonna shop in trends for sure.
Making fraudulent stuff's by giving coupons and all. Totally waste. I rather prefer other brands. I seriously need my money back else exchange the product. Kindly do that favor for me for the very last time.

Hi, please continue the production of the 30 ml nail remover, it is an amazing product but it stays unavailable round the clock. It is much loved and is very useful. Please continue it and make it available at all times. Its a loyal customer s request. The price of the product is 30 rupees which is amazing, your products are of good quality. Please dont stop the production of the nail removers. Majority of people use it.

Today morning i received a message about some discount coupon in your nearest store. And they asked me to rush to the store to buy something. I did the same, and while billing, when i showed them the discount coupon, they said that the coupon was already used. Can you explain how is that possible?
That was a total waste of my time. I want you to provide better services regarding your offers.
On talking with the manager of the store he was taking our issue very lightly and was not responding to our questions.
Clearly, indicating that the services of reliance trends are not good enough.
Also, when i found customer care number from google i instantly dial the given number and then they say that this number does not even exist.

Today morning i received a message about some discount coupon in your nearest store. And they asked me to rush to the store to buy something. I did the same, and while billing, when i showed them the discount coupon, they said that the coupon was already used. Can you explain how is that possible?
That was a total waste of my time. I want you to provide better services regarding your offers.
On talking with the manager of the store he was taking our issue very lightly and was not responding to our questions.
Clearly, indicating that the services of reliance trends are not good enough.

Already had a very bad experiance during purchase of my product at trends oberon mall, edappaly, kerala showroom.
Many products have been purchased online. Delivary date was supposed to be 2 days back. Neither i recieved the product nor the customer service is responding. Need some urgent solution for the same. The delivary address has been wrongly given by the same trends staff.

Dear sir,

I did a shopping of rs. 4801.02 dtd 7.7.19 & rs. 3501.02 dtd 3501.02 from reliance trends in ansal plaza mall gurgaon. One offer is going on at that time that if i paid from sbi credit/debit card then we will get 5% cashback. But i have not received any cashback. I have checked with your representative at mall. They told me that this offer is from bank so check from bank. I called in sbi customer care so they told me that there is no such offer from them. Please arrange to provide the 5% cashback.

Regards,
Sahil kapil
[protected]