Reliance Trends Complaints & Reviews

I was given an online diacount coupon which i used for online shopping on sep 13, 2019. At the end of payment, after the money got debited, i received a msg which said order is confirmed but a small issue occured.. Re order after sometime..but the money debited has not yet refunded to my account.. I need to know when money ll be refunded back to my account

This is my complaint againsr the service given to customer. Details are:
I entered the store around 7:30 pm on 25-09-19
I selected number of items from the different categories
When i apprached the bill counter it was around 9 pm
Only one billing counter was working out of the five
When i gave the items for billing i was told that three of them are not under discount category.
I explained the person that i took it from the discount marked rack.
The answer was thet it may be by mistake placed in the rack or we get list of discounted items but when we check it online these are not shown discounted

As a customer i wasted my one hour in selection of those items which were placed in discount marked rack but was not available online

Only one billing counter was working out of 5 at 9 pm.

How we can clain for customer service?

4 months ago, i had bought two trousers and after month by month, trousers colour faded slowly and i was going to trends shop but he don't have any answer regarding this.
1 month ago, i had bought black shirt and his colour also faded.
I couldn't take any step against cloth because i lost the bill.
Therefore i want to know that have you any option regarding this issues which is doing repeatedly....

We had a very bad experience at trends-oberon mall today. The information provided from the customer service point was totally wrong and the attitude towards customer was horrible. The customer service point really seemed to be useless. The branch manager doesnt seem to be approachable and was being rude. The timely interferance of a third person helped us out today.

I am shopping from reliance retail ltd. Junction mall, 125/1 jassore rd. West at the day 15.9.2019 my complaints is that the special offer in reliance trends 4999 shopping you get branded trolley i already mentioned in subject but i shopped 5071 i not get any gift from reliance trends. Billing incharge said that we are can't give you this offer for you purchase those branded this brand not have any gift offer. My questions is that why trends peoples not mentioned me before shipping you not have gift offer on this brand. This thing reliance trends partially cheat on me.

I visited trends at seasons mall in pune.
A service staff guy is folding clothes at one section. I asked him to give way for us to see clothes as he is standing just infront of the section. He refused and asked us to use the available space. I asked him where i can find his manager. He just showed his manager so easily without any concern. His manager who too is nlt proffesional but just better just smiled and asked him to move aside. I could not understand if that is renowed trends or just a road side mall.
Not just this. I took one folded top, opened it to see and placed it on the top.
The very same guy recklessly pulled the top almost hitting the customer who was standing there.
Please teach your staff how to behave with the customers.
After this incident i did'nt even felt like looking for any clothes and i just got the bill done and returned.
I would highly appreciate if you take appropriate action on such ppl and follow some basic rules while recruiting staff.
Thanks

I am a resident of kharagpur.. I came down for shopping at trends this evening and saw that offers is been displayed here that get 15% off on making payment through mobikwikwick. And 5%discount on sbi debit and credit cards but the store is not accepting any payments through these modes. If they are having problem then why don't they pull out all displayed promotions from store
Kindly assist
Regards
Sundeep bhalla
[protected]

Yesterday 20th of september 2019 went for shopping to one of m favourite showroom reliance trends, golden plaza, mg road gangtok sikkim.. N went to the colorbar counter for lipcolours n shades n asked her to show shades which i liked n the lady staff got so rude n mean started saying i can't show u shades n started getting irritated over me n was highly rude n ignorant n unwilling to show colours n started # about customers including me to other lady staff gossiping around which is highly unethical n unprofessional n facing this for the first time was very shocking for me as a customer... She continuously was avoiding showing or avoiding any response to m querys n was very mean n shallow n someone who brings her own personal problems of home in the place of work is not fit to do such business jobs as i believe reliance trends is all about customer satisfaction m highly sad n disappointed n wish to take this up with the top most officials... I wish her to be removed from her job immediately on priority... Please also request to check cctv footage of 20th september 2019 morning till aftrnoon time
Mailid of mine is [protected]@yahoo.co.in

Regards

I would like to draw your attention towards a very bad incident happened in trends show room kollam, kerala. One of the lady staff misbehaved and shouted at me for leaving the trial room. Other customers were also there waiting outside the trial room for their turn, i can undeestand if the staff politely ask me to leave the trial room so that others can move in but her behaviour just insulted me and made me cry infront of the entire people there. I can understand her intention but the way it was conveyed was really indecent. It was not expected from a staff of such a reputed instituition. I wasted my time and efforts to get dressed up for a personal function. Kindly make sure your staff atleast dont insult any of our customers emotionally. Make them understand every customers contribute to your existence by the way of your goodwill and reputation and train them to behave properly. Make sure that they dont under estimate anyone in future. Kindly take some disciplinary actions if you value your customer

Last month I came to Trends which is located in karur.As my size is not there they said we will help you by ordering through AJIO App.They Kept order and I received order also.I ordered 7 top and in that one product is delivered wrongly so I kept for exchange.Now as shipment id is not matching delivery person is not giving the exchange, So I raised concern through AJIO customer care but they are making delay.I raised my concern on last Friday and they sent mail and gave word also that my issue will be resolved on Tuesday.But today they are saying saturday only my product will get cancelled and call us again to keep exchange.I am not satisfied.Shall I return that top directly in your shop??Please help me out in getting my correct order or else I am ready to return the order

Very disappointed with this. That i have ordered a lehanga from this company but it was not the order i have placed. I have placed on cod basis. I have paid 1999 rupees for this product.. I have to return it as soon as possible because this is the worst product i have got till now and a worst experience. I want to return the product as soon as possible and return back my money as soon as possible.

I had bought a kurta of some ashmita brand from the reliance trends store of baily road patna on 28th august 2019. I usually don't buy clothes of this brand. I had bought it because i had faith with reliance trends. But all the golden print work of the kurta is gone after washing it for the first time and after following all the wash instructions. It had cost me 1399 and i couldn't use it also. Such worthless products should not be kept at reliance trends. Because i buy so many things from here and i was very satisfied until i bought this particular brand kurta.

It charged 8 rupees for carry bag
But i don't want to pay this
It should be free of cost
I complained before in may but they called but not solved. So kindly stop charging on bags.
I thought after complaining it will b recover but u guys take it lightly, i awared that guy abt law of supreme court but he replied ma'am its not in my hands. I'm requesting to solve dis. Otherwise u may pay for dis.

I have made a shopping at reliance trends at suchitra at the time of billing they asked me to write my number in the register after fivedays i. E today am getting messages in whatsapp and calls to my number from the cashier in the trends store suchitra am not getting one thing will u misuse customers numbers like this i want to give compliant in police station against trends store at suchitra and the concerned person in that store

महादेव मैं 11 जुलाई को आपके आगरा स्थित रिलायंस ट्रेंड्स स्टोर कॉसमॉस मॉल आगरा संजय पैलेस में शॉपिंग के लिए गया था मुझे कस्टमर एंट्री गेट पर ही रोक दिया गया.फिर रिलायंस बंद कर दीजिए पूरे भारत में कम से कम हम जैसे ग्राहकों का अपमान तो ना हो .. भविष्य मैं और मेरा परिवार और हमारे मित्रगण आपके ट्रेंड्स में कभी नहीं जायेगे।
योगेन्द्र सिंह [protected]

I have purchased on aug 2019 at total mall reliance trends bangalorethey gave discount voucher worth 6000 rs. Plus 3k online voucher. They mentioned using this voucher it can be purchased anywhere in india.. Even you can purchase in coimbatore. Eventhough in backside it's written karnataka andhra pradesh and telangana only.. When i visited in coimbatore trends in 2 sep they initially said it's applicable and finally during they said it's not applicable.. We have almost spend 2 hour on shopping.. Then when i spoke to total mall trends bangalore they said sorry sir our executive has wrongly said that.. It's totally waste of time and money for us.. Please don't cheat or give any false statement to customer.

We have shopped around 7000 there is an offer in the shop that we get a tawa if we shop for 3.5k but when the total bill is done they have charged us around 1.4k we accept the gift only because it was free. If they informed that the gift is costly we don't accept the gift but what they have did is they didn't inform us about the hidden charges so once we reach the home at that time we get to know about this

Hi,
Today my sister went for shopping to reliance trends branch in burdwan, west bengal. She has given her personal contact number at the time of billing as required. One of the staff from that branch has illegally collected that number and started sending her irrelevant and personal messages in whatsapp. Which is completely unethical and unprofessional.

I'm providing the complete details here about that guy -
Name - tritha banerjee
Contact number - [protected]

I'm attaching his photo as per whatsapp.
Please do care to take appropriate action against such miscreant staffs in order to prevail a better business environment and safe shopping.

Will look forward to hear back from your end

Thanks

Dear concern,

I have a complaint against one of the store sales staff during the billing period today[protected]. We (Me and wife) have visited the newly opened store in our town (Address below). And purchased a shirt and saree.

And i have asked the cashier staff (Salesman id:[protected] arun) whether the purchase could be returned if the size was not ok. He said yes it can be returned within 1 month if the...

Place : bengaluru. Vidyaranypura
Company : reliance trends
That store manager behaviour not good and useing bad local language...
He is touching my hand he looking my body and this bledy not suitable for the manager post
That manager name : vinod gr
I hope you will get it seriously and that manager will finishebel plz don't take this kind of stuff to do costumer service plz
Make it up