Reliance Trends Complaints & Reviews

Today i harassed by trends staff. Fact is today i went to trends with my wife and when she was in trial room i was standing just outside the trial room with my wife's hand bag, suddenly two women told me that you can't stand here, then i told them that about my wife but she was shouting then two staffs came there and told me that don't stand there then i told them that you should mention that men not allowed here then manager came and he told me some unnecessary word about my physiques and for me it was very insulting because i had no bad intention. I also inform you that my wife is a regular customer of jalpaiguri trends. So please take step against staff and manager.

I had returned my product 12 days back. But i did not get the refund. Very bad service. And delivery was also too late. No response from helplines. I have never seen such a bad online shopping services. And not giving any updates of my returned product. Quality of products was good but very bad online services, pls check and resolve my prblm soon!!

I have ordered magenta kurta of medium size, but what i recieve is navy blue kurta of size xs... Totally different stuff from what i've ordered and with different size... I[censored] have magenta kurta of m size then please exchange it or return it.. As soon as possible and resolve this matter
Very pathetic service by reliance... Not gonna try trends ever again!!

Dear sir
Yesterday was i purchased 3no (Rs:1399, 1499, 1599) peter england shirt and 3no indian terrain trousers (Rs:1899×3) but billed 4no of trousers and not provide additional 10% discount i asked that bill details quantity 1 more in this bill but answers 10% discount also counting our bill so bill was correct
Iam not satisfied in this shopping i need refund that mani...

My order number is tr06178270. It includes 5 items (Shipments). I received only two of them. My order date is june 9 2018. When i track the order it shows "we expect to deliver your order by 23 june 2018." the respective shipments shows the status of confirmed. I can't track each of them individually. This much delay in delivery gives a bad impression.

I had ordered few items through trends online,
Were in one of my order was not delivered,
My transactioned id :tr05839701
Items ordered - 5 nos
These all 5 items were costing an amount rs 2699 and a coupon discount (Reliance trends coupon) was applicable for a purchase of 2500and above from reliance trends online purchase you can avail a coupon discount of 1000 rs.
Hence i had availed the discount,
But m reciving the whole order seperately
First product is the same i order but unfortunately the next delivery which i received is having the same product bill outside but inside the product are totally different and having a bill of other costomer.
I was having an worse experience through this online purchase were in all took about 15 days of delivery time which was really pathetic from youre side.

I tried calling the toll free no ([protected]) also but it was shown ringing no one atttended the calls, i tried twice it was not picking by any one from youre side
Timing of calls from 1128hrs &1131hrs.

I have order 3 garments and these ppl delivered different garments of different size. No one from customer care responds inspite of calling multiple times.

These people ship different items inside the cover and on the cover they will provide the correct bar code but i[censored] see the inside bar code it will be different which helps them in a way that the goods once delivered will never get returned to them as per their return policy.
Very pathetic service by these people. I strongly recommend people not ro go with this online shopping service.

Staff of db mall relaince trend bhopal customer treatment is very bad.. Today o got a purchase from there and they inforces me that i have theft something from their shop while changing a top from there a small sticker stick to my cloth... After inspection they found nothing from me except that silly small sticker... They have not there ladies staff there at that time male staff touching a girl and inspecting the things is so disappointing and a very very very bad experience from there... Hated the customer treatment they do so

I had ordered few items through trends online,
Were in one of my order was not delivered,
My transactioned id :tr06196103
Items ordered - 3 nos
These all 3 items were costing an amount rs 2757 and a coupon discount (Reliance trends coupon) was applicable for a purchase of 2500and above from reliance trends online purchase you can avail a coupon discount of 1000 rs.
Hence i had availed the discount,
But unfortunately 1 item ordered was cancelled which was costing 699/-
Instead of sending me the ordered item it was got cancelled and no refund has been done till date.
I need the refund of the cancelled item or avail me the product which was ordered by me or give me an option to purchase some other products of the same price either through reliance trends online or through the reliance trends store at kollam kerala.

I was having an worse experience through this online purchase were in all took about 15 days of delivery time which was really pathetic from youre side.

I tried calling the toll free no ([protected]) also but it was shown ringing no one atttended the calls, i tried twice it was not picking by any one from youre side
Timing of calls from 1128hrs &1131hrs.

I returned the product on 1 June 2018 but I didn't get my refund till now in trends credits. I continue tried customer care number from last 15 days but I think no one is there to attend the call..very disappointing service of reliance. I want my money back.
Why you people provide the customer care number, if you have no time to resolve the query. I need my money back...it's too long to back..

I have placed an order in reliance trends one month ago... Among the 5 items which i have placed, 1 product have not been recieved... So i cancelled that particular order and initiated for my refund... Till now i havent recvd d amount... I cant even reach to the customer care... Very poor customer service they have... Either i need my money back or the product...

You guys are # cheaters.. You have not yet refunded my amount.. There is no way to contact you guys through call.. i returned the pack as it was not of proper size. I am still waiting for my refund.. I have tried so many times to contact you now i am surely gonna post it on social media and will approach to consumer court..
My returned id is 00319340
I returned the item 2n June

Order placed on reliance trend website, Payment made, after waiting for 15 days the order was cancelled automatically.
However, i have no clue where did my money go? The customer care executives never picks the phone. I kept waiting 20 minutes plus.

My order number is 04 June # TR06046681

The order was placed on June 4, 2018

I tried the customer care number 5 times.

There is no email for customer support on the website.

I gt delivered the wrong product as i order a shirt worth 770 and i now got 4 item worth 100 above and i payed 770 itself.. That bill on the box is my name but on the other side of the bill there another one persons name and details and cam to know that they put wrong bill.. I cant return the product aince my product is not yet delivered in my account.. Plz help customer carw is not even picking up the call

3 products on my ordered list are not delivered reason order no tr05883974 ordered 8 items delivered only 5but on tracking delivered order please tell the why they are not delivered paid by using debit card for all items what is the reason for not delivered 3products on online showing in stock other items please solve our complaint as soon as possible missing items are avasaa mix n match kurtis please respond immediately please tell me when will they delivered respond please reason immediately reliance trends

Hi,
This is the second time i am raising a complaint on quality of orders delivered by reliance trends.

Order #tr06272049
We ordered for non wired padded bra of size 34c. But the delivered product is shaper wear of size 36c and there is no option to return or exchange under garments. Also, a cap which was part of the order has not been delivered and there is not status on it.

Order #tr06041076
Trunk which i have ordered has not been delivered at all and expected delivery date shows as 2nd june which is 20 days back. No updates on this either.

Kindly do the needful to enable returns/exchange to ship correct products or cancel items to process refund.

I returned an apparel and was issued a credit note for the same in the form of a relianceone card.
Being very busy, I could only reach by' closing time' still Twice when I went, within the 3 month validity period, the card wouldn't read!!! There would be no time to broach the issue then as everything would be shutting down.
So next when I got the time I requested them to extend the deadline or the very least Transfer the credit to Reliance Fresh ( sister branch and also in same building)! Being swamped with responsibility I never even had the time to go shopping during that period. But they refused!!
It's a huge amount !!!
How can they be so nonchalant about their customer's hard earned money!!!
Even their customer service is archaic and stoic !! It anyways is the last on anyone's choice now it wont even be on the list!!!

Date : 21/06/208

I have ordered these below items on[protected]

1. Mid-Rise Track Pants with Drawstring Waist
Product Code:[protected]
2. Printed Joggers with Drawstring
Product Code:[protected]

Got Delivered other items which I didn't ordered on 26/06/2018

1. Knit Shorts with Striped Panels
Product Code:[protected]
2. QuickDry Training Track Pants
Product Code:[protected]

ASAP I unboxed the products, I found wrong products and went back to delivery guy and asked him about the same. He said product codes are not matching so he can't do anything by taking those items back. The cost of the delivered items are less than what I have ordered.

You guys are # cheaters.. You have not yet refunded my full amount.. There is no way to contact you guys through call.. You claims to refund full amount but you have not even given me the half of it.. Out of 786 u gave some 300 bucks.., i have ordered a jeans however i returned the pack as it was not of proper size. I am still waiting for my refund.. I have tried so many times to contact you now i am surely gonna post it on social media and will approach to consumer court..

Hi,
I have bought a pair of shoes of allen solly from reliance trend shop dwarka sec10 pinnacale mall.
On 16 june evening.
But the shoes expands in size it has increased to 2" after wearing 2 days.
Style was atsh3182297 (Tzau)
I was calling the store [protected] but number is not valid.
I have lost the bill, but i have paid bill by card.

Thanks
Pawan negi