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Reliance Trends Complaints & Reviews

www.reliancetrends.com

1

Updated: Dec 12, 2025

Complaints 1613

Resolved

153

Unresolved

1460

Bad 😕 It seems that Reliance Trends has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Trends reviews & complaints page 61

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Address: Chennai, Tamil Nadu, 600053

Website: www.reliancetrends.com

Hi,
This is the second time i am raising a complaint on quality of orders delivered by reliance trends.

Order #tr06272049
We ordered for non wired padded bra of size 34c. But the delivered product is shaper wear of size 36c and there is no option to return or exchange under garments. Also, a cap which was part of the order has not been delivered and there is not status on it.

Order #tr06041076
Trunk which i have ordered has not been delivered at all and expected delivery date shows as 2nd june which is 20 days back. No updates on this either.

Kindly do the needful to enable returns/exchange to ship correct products or cancel items to process refund.

Reliance Trends customer support has been notified about the posted complaint.

Jun 22, 2018

Updated by Nivedhan22 Not able to reach their customer care as well. it just keeps playing music even though i waited for 20 mins. Pathetic service.

Jul 03, 2018

Updated by Nivedhan22 The alternative Coupon provided does not work as it says it applies only for selected merchandise. Please contact me to help.

Jul 25, 2018

Updated by Nivedhan22 There is no updates on these issues. They just have the complaint raised without any action. I was told 23rd july is the ETA for resolution and yet no updates.

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R

Reddy9999

from Bengaluru, Karnataka

Jun 22, 2018

Phone:[protected] nobody is responding this phone.

I have purchased from 28.05.18 and amount debited from account. what way the company was survive i don't know.

till date not delivered the materials and not responding my calls

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Address: Mumbai City, Maharashtra, 400092

I returned an apparel and was issued a credit note for the same in the form of a relianceone card.
Being very busy, I could only reach by' closing time' still Twice when I went, within the 3 month validity period, the card wouldn't read!!! There would be no time to broach the issue then as everything would be shutting down.
So next when I got the time I requested them to extend the deadline or the very least Transfer the credit to Reliance Fresh ( sister branch and also in same building)! Being swamped with responsibility I never even had the time to go shopping during that period. But they refused!!
It's a huge amount !!!
How can they be so nonchalant about their customer's hard earned money!!!
Even their customer service is archaic and stoic !! It anyways is the last on anyone's choice now it wont even be on the list!!!

Reliance Trends customer support has been notified about the posted complaint.

Jun 21, 2018

Updated by Alka Shettigar Reliance Trends Needs to Understand this -You can't run a business by Cheating And Stealing from your customers!! Learn from your competitors! Actually they aren't your competitors because they are leagues better!!

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.reliancetrends.com

Date : 21/06/208

I have ordered these below items on[protected]

1. Mid-Rise Track Pants with Drawstring Waist
Product Code:[protected]
2. Printed Joggers with Drawstring
Product Code:[protected]

Got Delivered other items which I didn't ordered on 26/06/2018

1. Knit Shorts with Striped Panels
Product Code:[protected]
2. QuickDry Training Track Pants
Product Code:[protected]

ASAP I unboxed the products, I found wrong products and went back to delivery guy and asked him about the same. He said product codes are not matching so he can't do anything by taking those items back. The cost of the delivered items are less than what I have ordered.

+3 photos

Reliance Trends customer support has been notified about the posted complaint.

Jun 22, 2018

Updated by SaiKrishna Bandari Just type mistake.
* Got Delivered on 20/06/2018 other items which I didn't ordered.

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You guys are # cheaters.. You have not yet refunded my full amount.. There is no way to contact you guys through call.. You claims to refund full amount but you have not even given me the half of it.. Out of 786 u gave some 300 bucks.., i have ordered a jeans however i returned the pack as it was not of proper size. I am still waiting for my refund.. I have tried so many times to contact you now i am surely gonna post it on social media and will approach to consumer court..

Reliance Trends customer support has been notified about the posted complaint.

Jun 21, 2018

Updated by Laxmi Diwakar Plz find the below attachments

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A

abhisutar

from Mumbai, Maharashtra

Jun 21, 2018

I ordered some 3-4 pair of clothes 5-6 days before from reliance trends online shopping website and i only got my 1 order on 12th june 2018 and not the rest. They also have messaged me telling your order has been delivered, but i didn't received it till now so please see to it as quick as possible

S

Somanjan27

from Ranaghat, West Bengal

Jun 22, 2018

I was out of the town for a week amd when came back opened the parcel on 18/06/2018 night and there is something wrong. I have ordered for a kurti with palazo and a denim shorts with frayed hem but in the parcel there was a jogger track pant instead of denim shorts. I am sending the pics please check and replace the item asap.

full refund not given - Comment #3135676 - Image #0

full refund not given - Comment #3135676 - Image #1

full refund not given - Comment #3135676 - Image #2

Somanjan27's reply, Jun 22, 2018

I tried calling customer care from the last 3 days but not able to contact them. I’ve sent a mail to the customer care 3 days back and they replied that they will resolve it within 48 hours but still I am yet to receive any update from them

Somanjan27's reply, Jun 22, 2018

My order id is - TR06067101

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Address: 176215

Hi,
I have bought a pair of shoes of allen solly from reliance trend shop dwarka sec10 pinnacale mall.
On 16 june evening.
But the shoes expands in size it has increased to 2" after wearing 2 days.
Style was atsh3182297 (Tzau)
I was calling the store [protected] but number is not valid.
I have lost the bill, but i have paid bill by card.

Thanks
Pawan negi

+3 photos

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Address: New Delhi, Delhi, 110043

Website: www.reliancetrends.com

2 orders (Order # tr06061986 and tr[protected] are undelivered from last 21 days. Complaint tickets (Com00207264, com00207270 and com[protected] were raised on 8th june but no response till date.

Tried to call customer care number [protected] several times in last 1 week but call doesn't connect with customer care executive as only recorded music keep on playing there.

3 days back, i sent email to your customer care email id regarding this concern and got auto reply that "we’ll get back to you within 48 hours or faster – whichever comes first" but unfortunately there is no response even after 72 hours.

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Address: 713102

I have purches a ac on sunday from burdwan reliance trend and they promised that the ac will be iinstalled within tuesday but still the ac not installed by their end and the behavior of delivery boy was very unexpected... They took the ac in front of the gate when we told that please put the ac to the up staired they informed the engenior will carry the same... Thats fine...
But my main problem is when the ac get installed by reliance trends... Very poor service...

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A

Anju Rathee Hooda

from Shimla, Himachal Pradesh

Jun 21, 2018

Pathetic services...T
R06143476 order no.items cancelled and qty not proper, got 1 item instead of two no information, amt not credited back..making fool by giving coupons for online shopping.i will go to consumers court if grevience not resolved..

regarding ac installation - Comment #3134756 - Image #0

regarding ac installation - Comment #3134756 - Image #1

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Address: Visakhapatnam, Andhra Pradesh, 531002

Website: www.reliancetrends.com

I brought some clothes in reliance trends online using my coupon and the fit of the clothes are smaller so I returned it nearly a week ago till now I didn't get my money back and I trying to customer care number but it is not connecting i am trying from last 4 days and it's waste to purchase for offer please solve my problem as soon as possible thanking you

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M

Mon Moitra

from Kolkata, West Bengal

Jun 21, 2018

In Tezpur Trend no gift wrap ..no extra carry...very bad service.

A

Amanullah Amar

from Chennai, Tamil Nadu

Jun 21, 2018

I have ordered 2 pants from trends online store and I received only one pant so far and it's been more than 2 weeks. Order ID: TR06048653 shipment tracking ID :[protected]

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Address: Kolhapur, Maharashtra

Hi i am rahul chougale from kolhapur i have order some equipment on 13 june which order no is tr06280872 dhanashri patil cost is 2695 / rs. Due to some problem of your reliance trends coupon i had been cancel that delivery but my amount not submitted in account so it time is so long. I have tried so many time to call your coustomer care executive but they cant receive my call. Call timing is more than 5 min or so long or your coustmer care officer only play background music during that calls i realised that your service is too worse in world. If you doesn't refund me with 48 hour i will directly goes to consumer court you will pay me more than my amount that include my time and also distraction, harassment in my simple life

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Address: Thiruvananthapuram, Kerala, 695003

I am dr anuradha krishnadas nair from trivandrum kerala. I had made a purchase of 10004.75 rs on 18.06.2018 at reliance trends keston road kowadiar trivandrum. The debit card which i used was swiped and my account was debited of the said amount. But the salesperson claimed that the realisation of the bill had not occurred and hence i had to use my card a second time and the same amount was debited again. I was told that the amount would be refunded but till now i have not received the amount. I am a first time customer at your store and this is what i am going through. I am going abroad in 2 days time and it is truly pathetic that i have to run behind all this. Usually when there is an issue of non realisation of the bill the amount gets refunded within 30 minutes. It is 2 days now and i am being caused all this inconvenience and mental stress for some fault at your store. I want the refund at the earliest.
Shop id : s#5735, r#114
Payment ref no #[protected]
Tax invoice #[protected]
Please do the needful with all urgency.
Thank you
Dr anuradha krishnadas nair

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Dear sir,
I have ordered two jeans and inners, requested return two weeks back, till now no one has come to take the ordered cloths.in tends website it is showing return initiated. I have tried 3-4 tines to contact you, but customer care number is so busy. And i am working in a ofc where the mobile is not allowed. Please look into the issue. Asap

+2 photos

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Website: reliancetrends.com

I had ordered kids t-shirts and shorts and even men's wear total of 6 products were i was delivered only 2 products rest were cancelled after 15 days of order. Now i m trying to contact them about my refund policy and other queries but the hell with then they are not receiving my call since saturday... If the product was not in stock y they took the order. And after cancelling it how they are not picking up my call. This is really shameless of such reputed brand. Worst customer service i have ever came across. My order number was tr05989119. Order was placed on 30th may 2018 in the name of kushal agarwal.

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Address: Hisar, Haryana, 125001

Purchased 4 item from Reliance Trend Hissar Branch on16/6/18 containing one item NETPLAY SHORTS on which tag is 50% off and at the time of billing given only 30% off. I visited again on 17th and shown the tag but staff refused to attend my call.

Purchased one item on MRP
Another netplay tshirt on 30% off
Third Netplay shorts on 50% discount (i have tag with me) but store sales person deducted only 30%.

Next day ivisited the store and choose the same piecyof netplay short of same size i.e34 but color is diffwr because blue color is out of stock, and system was showing 50% off.

Sales person didn’t attend my call and told me i am lying inatead of commited his mistake.

+1 photos

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Address: 560062

Website: reliancetrends

Dear sir,

I ordered for three products in same order for which i am getting regular sms from tm-trends.

Reliance trends order with id tr06225793
Shipment id[protected]

Reliance trends order with id tr06225793
Shipment id[protected]

Reliance trends with id tr06225793

Two parcels are ready with your delivery boy cell no [protected] who is called me yesterday afternoon. I am a working person, i requested him to deliver parcel at my place after 4.00 pm on which he told that he can not come again and told me to collect it from his office which is very close to my residence i. E. Delivery address. Today again he called me at 11.00 am and told me to collect it and if i am not collecting it within 5 minutes he will cancel my parcel. I requested him that i can com to his office after 4.00 pm but he is not agree and scolding me very badly in kannada. His such type of behaviour is not acceptable in any case. It is requested to warn him for not behaving in this manner. Please instruct him to deliver my parcel either after 4.00pm at my place or let me collect from his office after 4.00 pm.

Thanks

Reliance Trends customer support has been notified about the posted complaint.

Jun 19, 2018

Updated by Gopesh Shrivastav Dear Sir,

I ordered for three products in same order for which I am getting regular SMS from TM-TRENDS.

Reliance Trends Order with ID TR06225793
Shipment ID[protected]

Reliance Trends Order with ID TR06225793
Shipment ID[protected]

Reliance Trends With ID TR06225793

Two parcels are ready with your delivery boy Cell No [protected] who is called me yesterday afternoon. I am a working person, I requested him to deliver parcel at my place after 4.00 pm on which he told that he can not come again and told me to collect it from his office which is very close to my residence i.e. delivery address. Today again he called me at 11.00 am and told me to collect it and if I am not collecting it within 5 minutes he will cancel my parcel. I requested him that I can com to his office after 4.00 PM but he is not agree and scolding me very badly in Kannada. His such type of behaviour is not acceptable in any case. It is requested to warn him for not behaving in this manner. Please instruct him to deliver my parcel either after 4.00pm at my place or let me collect from his office after 4.00 pm.

Thanks

Gopesh Shrivastava

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Address: 411017

Website: www.reliancetrends.com

Hello reliance trends cc,

I have ordered some dresses from reliance trends site & my order no:- tr06100118. I have ordered on 7 jun 2018 & out of 5 items 2 items are delivered on 11 jun & its mentioned on the site remaining will be delivered between 13 to 15 jun. Today is 19 june, i am continuously calling on reliance trends customer care number[protected] but no one is responding.
Please respond & delivered my products asap.

Regards

Rahul
[protected]

Reliance Trends customer support has been notified about the posted complaint.

Jul 07, 2018

Updated by rssane1980 After continuous follow-up, finally dispatched my remaining order but pathetic part was content of that order was different. Just for our sake, order was dispatched then customer will cancel the order or ask for exchange. But they have no exchange policy. Only refund and it's just making customer full. Really very stupid service and pathetic experience.

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I have not received my product since 1 month. Is this your service? And no one in the customer care even receives my call.
Ihave received only two clothes from my order instead of 4. I have pain for the 2 and what about the other 2 tshits. I would request reliance tread.co to please look into the matter and resolve it asap
My ordering id is= [protected]@gmail.com
My number= [protected]

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Address: 560032

Website: reliancetrends.com

I have ordered a shirt online which was mentioned as 100%cotton and on the shirt the tag is given as 100%cotton but it is linen. This is kind of fraud with people. As i tore the price tags and i don't have it i will not be able to return hence i am cheated. I want a proper justification, why are these misleading informations given and is this just to sell the goods and commodities???

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H

Harsh Gupta_18

from Mumbai, Maharashtra

Jun 19, 2018

Hi all,

Please retweet this and start sending this to Ambani's what is happening with our money.

https://twitter.com/Harsh_Gupta1402/status/[protected]

Regards,
Harsh

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Address: Chandrapur, Maharashtra, 442401

My payment was failed but amount was debited for refund as stated on website that money will be refunded in maximum 48 hrs but there is no refund even after 5 days and also I tried to contact customer care but no response call goes blank after automated message of transferring the call to their representative and also no reply of mail even after 48 hrs

I am surprised of worst service from such big company

Jun 20, 2018

Complaint marked as Resolved

Not resolved No action has been taken till now even after such a long time never purchase from reliance trends

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Address: 560037

Sir/Madam
I have from one top from your reliance trend online shopping app.
I use some coupon
After coupon it's total is 368.
I want my money should be credited in my account .
Order detailed
Email id:- [protected]@gmail.com
Phone number:- [protected]
Name:- Bishwaroopa Singh

Account Number:- [protected]
IFSC Code:- BKID0005400
Name:- Saurabh Kumar Singh

Plaese refund my money as soon as possible.
I will be thankfully to you

+1 photos

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Address: Krishna, Andhra Pradesh

Website: www.reliancetrends.com

This is to inform you that i have ordered 5 items in your reliance trends website.

I just got 3 items, didn't get the remaining two yet.
My order no. Is tr06112258

I just request you to inform us what was the problem for not getting the item.

We are waiting for the remaining items. It's little urgent.. So please deliver as soon as possible.. This is our humble request to you

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