Reliance Trends Complaints & Reviews

Address: New Delhi, Delhi, 110043

Website: www.reliancetrends.com

2 orders (Order # tr06061986 and tr[protected] are undelivered from last 21 days. Complaint tickets (Com00207264, com00207270 and com[protected] were raised on 8th june but no response till date.

Tried to call customer care number [protected] several times in last 1 week but call doesn't connect with customer care executive as only recorded music keep on playing there.

3 days back, i sent email to your customer care email id regarding this concern and got auto reply that "we’ll get back to you within 48 hours or faster – whichever comes first" but unfortunately there is no response even after 72 hours.

Reliance Trends customer support has been notified about the posted complaint.

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Address: 713102

I have purches a ac on sunday from burdwan reliance trend and they promised that the ac will be iinstalled within tuesday but still the ac not installed by their end and the behavior of delivery boy was very unexpected... They took the ac in front of the gate when we told that please put the ac to the up staired they informed the engenior will carry the same... Thats fine...
But my main problem is when the ac get installed by reliance trends... Very poor service...

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A

Anju Rathee Hooda

from Shimla, Himachal Pradesh

Jun 21, 2018

Pathetic services...T
R06143476 order no.items cancelled and qty not proper, got 1 item instead of two no information, amt not credited back..making fool by giving coupons for online shopping.i will go to consumers court if grevience not resolved..

regarding ac installation - Comment #3134756 - Image #0

regarding ac installation - Comment #3134756 - Image #1

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Address: Visakhapatnam, Andhra Pradesh, 531002

Website: www.reliancetrends.com

I brought some clothes in reliance trends online using my coupon and the fit of the clothes are smaller so I returned it nearly a week ago till now I didn't get my money back and I trying to customer care number but it is not connecting i am trying from last 4 days and it's waste to purchase for offer please solve my problem as soon as possible thanking you

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Mon Moitra

from Kolkata, West Bengal

Jun 21, 2018

In Tezpur Trend no gift wrap ..no extra carry...very bad service.

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Amanullah Amar

from Chennai, Tamil Nadu

Jun 21, 2018

I have ordered 2 pants from trends online store and I received only one pant so far and it's been more than 2 weeks. Order ID: TR06048653 shipment tracking ID :[protected]

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Address: Kolhapur, Maharashtra

Hi i am rahul chougale from kolhapur i have order some equipment on 13 june which order no is tr06280872 dhanashri patil cost is 2695 / rs. Due to some problem of your reliance trends coupon i had been cancel that delivery but my amount not submitted in account so it time is so long. I have tried so many time to call your coustomer care executive but they cant receive my call. Call timing is more than 5 min or so long or your coustmer care officer only play background music during that calls i realised that your service is too worse in world. If you doesn't refund me with 48 hour i will directly goes to consumer court you will pay me more than my amount that include my time and also distraction, harassment in my simple life

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Address: Thiruvananthapuram, Kerala, 695003

I am dr anuradha krishnadas nair from trivandrum kerala. I had made a purchase of 10004.75 rs on 18.06.2018 at reliance trends keston road kowadiar trivandrum. The debit card which i used was swiped and my account was debited of the said amount. But the salesperson claimed that the realisation of the bill had not occurred and hence i had to use my card a second time and the same amount was debited again. I was told that the amount would be refunded but till now i have not received the amount. I am a first time customer at your store and this is what i am going through. I am going abroad in 2 days time and it is truly pathetic that i have to run behind all this. Usually when there is an issue of non realisation of the bill the amount gets refunded within 30 minutes. It is 2 days now and i am being caused all this inconvenience and mental stress for some fault at your store. I want the refund at the earliest.
Shop id : s#5735, r#114
Payment ref no #[protected]
Tax invoice #[protected]
Please do the needful with all urgency.
Thank you
Dr anuradha krishnadas nair

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Dear sir,
I have ordered two jeans and inners, requested return two weeks back, till now no one has come to take the ordered cloths.in tends website it is showing return initiated. I have tried 3-4 tines to contact you, but customer care number is so busy. And i am working in a ofc where the mobile is not allowed. Please look into the issue. Asap

+2 photos

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Website: reliancetrends.com

I had ordered kids t-shirts and shorts and even men's wear total of 6 products were i was delivered only 2 products rest were cancelled after 15 days of order. Now i m trying to contact them about my refund policy and other queries but the hell with then they are not receiving my call since saturday... If the product was not in stock y they took the order. And after cancelling it how they are not picking up my call. This is really shameless of such reputed brand. Worst customer service i have ever came across. My order number was tr05989119. Order was placed on 30th may 2018 in the name of kushal agarwal.

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Address: Hisar, Haryana, 125001

Purchased 4 item from Reliance Trend Hissar Branch on16/6/18 containing one item NETPLAY SHORTS on which tag is 50% off and at the time of billing given only 30% off. I visited again on 17th and shown the tag but staff refused to attend my call.

Purchased one item on MRP
Another netplay tshirt on 30% off
Third Netplay shorts on 50% discount (i have tag with me) but store sales person deducted only 30%.

Next day ivisited the store and choose the same piecyof netplay short of same size i.e34 but color is diffwr because blue color is out of stock, and system was showing 50% off.

Sales person didn’t attend my call and told me i am lying inatead of commited his mistake.

+1 photos

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Address: 560062

Website: reliancetrends

Dear sir,

I ordered for three products in same order for which i am getting regular sms from tm-trends.

Reliance trends order with id tr06225793
Shipment id[protected]

Reliance trends order with id tr06225793
Shipment id[protected]

Reliance trends with id tr06225793

Two parcels are ready with your delivery boy cell no [protected] who is called me yesterday afternoon. I am a working person, i requested him to deliver parcel at my place after 4.00 pm on which he told that he can not come again and told me to collect it from his office which is very close to my residence i. E. Delivery address. Today again he called me at 11.00 am and told me to collect it and if i am not collecting it within 5 minutes he will cancel my parcel. I requested him that i can com to his office after 4.00 pm but he is not agree and scolding me very badly in kannada. His such type of behaviour is not acceptable in any case. It is requested to warn him for not behaving in this manner. Please instruct him to deliver my parcel either after 4.00pm at my place or let me collect from his office after 4.00 pm.

Thanks

Reliance Trends customer support has been notified about the posted complaint.

Jun 19, 2018

Updated by Gopesh Shrivastav Dear Sir,

I ordered for three products in same order for which I am getting regular SMS from TM-TRENDS.

Reliance Trends Order with ID TR06225793
Shipment ID[protected]

Reliance Trends Order with ID TR06225793
Shipment ID[protected]

Reliance Trends With ID TR06225793

Two parcels are ready with your delivery boy Cell No [protected] who is called me yesterday afternoon. I am a working person, I requested him to deliver parcel at my place after 4.00 pm on which he told that he can not come again and told me to collect it from his office which is very close to my residence i.e. delivery address. Today again he called me at 11.00 am and told me to collect it and if I am not collecting it within 5 minutes he will cancel my parcel. I requested him that I can com to his office after 4.00 PM but he is not agree and scolding me very badly in Kannada. His such type of behaviour is not acceptable in any case. It is requested to warn him for not behaving in this manner. Please instruct him to deliver my parcel either after 4.00pm at my place or let me collect from his office after 4.00 pm.

Thanks

Gopesh Shrivastava

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Address: 411017

Website: www.reliancetrends.com

Hello reliance trends cc,

I have ordered some dresses from reliance trends site & my order no:- tr06100118. I have ordered on 7 jun 2018 & out of 5 items 2 items are delivered on 11 jun & its mentioned on the site remaining will be delivered between 13 to 15 jun. Today is 19 june, i am continuously calling on reliance trends customer care number[protected] but no one is responding.
Please respond & delivered my products asap.

Regards

Rahul
[protected]

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Jul 07, 2018

Updated by rssane1980 After continuous follow-up, finally dispatched my remaining order but pathetic part was content of that order was different. Just for our sake, order was dispatched then customer will cancel the order or ask for exchange. But they have no exchange policy. Only refund and it's just making customer full. Really very stupid service and pathetic experience.

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I have not received my product since 1 month. Is this your service? And no one in the customer care even receives my call.
Ihave received only two clothes from my order instead of 4. I have pain for the 2 and what about the other 2 tshits. I would request reliance tread.co to please look into the matter and resolve it asap
My ordering id is= [protected]@gmail.com
My number= [protected]

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Address: 560032

Website: reliancetrends.com

I have ordered a shirt online which was mentioned as 100%cotton and on the shirt the tag is given as 100%cotton but it is linen. This is kind of fraud with people. As i tore the price tags and i don't have it i will not be able to return hence i am cheated. I want a proper justification, why are these misleading informations given and is this just to sell the goods and commodities???

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Harsh Gupta_18

from Mumbai, Maharashtra

Jun 19, 2018

Hi all,

Please retweet this and start sending this to Ambani's what is happening with our money.

https://twitter.com/Harsh_Gupta1402/status/[protected]

Regards,
Harsh

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Address: Chandrapur, Maharashtra, 442401

My payment was failed but amount was debited for refund as stated on website that money will be refunded in maximum 48 hrs but there is no refund even after 5 days and also I tried to contact customer care but no response call goes blank after automated message of transferring the call to their representative and also no reply of mail even after 48 hrs

I am surprised of worst service from such big company

Jun 20, 2018

Complaint marked as Resolved

Not resolved No action has been taken till now even after such a long time never purchase from reliance trends

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Address: 560037

Sir/Madam
I have from one top from your reliance trend online shopping app.
I use some coupon
After coupon it's total is 368.
I want my money should be credited in my account .
Order detailed
Email id:- [protected]@gmail.com
Phone number:- [protected]
Name:- Bishwaroopa Singh

Account Number:- [protected]
IFSC Code:- BKID0005400
Name:- Saurabh Kumar Singh

Plaese refund my money as soon as possible.
I will be thankfully to you

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Address: Krishna, Andhra Pradesh

Website: www.reliancetrends.com

This is to inform you that i have ordered 5 items in your reliance trends website.

I just got 3 items, didn't get the remaining two yet.
My order no. Is tr06112258

I just request you to inform us what was the problem for not getting the item.

We are waiting for the remaining items. It's little urgent.. So please deliver as soon as possible.. This is our humble request to you

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Address: Vadodara, Gujarat, 390007

Dear concern,

On 12th june, i have placed an order through your online website with order number tr06239173 which has also been cancelled by me on same day.
At the time of this order placement, i have used my credit amount around 700/- which is still not yet credited in my account, though i have cancelled this order.
Now, i want to reorder some more products through your website by using my credit amount.

Continuously tried from last so many days but no one can pick the call…i will not get the refund from you within 2 workings days, i will make complaint against you in consumer court and portal.

Please let me know, when can i get my credit amount back?

You can feel free to reach me on +91 [protected]

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Harsh_Gupta_14

from Pune, Maharashtra

Jun 19, 2018

Hi all,

Please retweet this and start sending this to Ambani's what is happening with our money.

https://twitter.com/Harsh_Gupta1402/status/[protected]

Regards,
Harsh

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Address: 400706

Order# tr05962777 i returned my product to relaince trend on june 6th still no refund and whenever i call them there is waiting for almost hour and the pickup the call and then they say it is wharehoues persons mistake then they say it is financial departments mistake we have raised a complaint etc etc every single time still no refund it’s only 448rs like seriously this relaince dose not even have 448rs to return on time.. Liars
Please help its a humble request give my money back asap

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I come to to xchange i have a lot of problems i can not do anything thing size was never able
I hate reliance trends because of many problems of xchange, size was never able.
It should not be open in purulia, west bengal. What should i do look ok i'll look ok iloilo poliomyelitis iloilo poliomyelitis???

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mohd sabeer

from Hyderabad, Telangana

Jun 18, 2018

I returned cutton checked shirt 2nd June 2018.returned id is 00319340 and I did not get my refund, pls send my refund
Reliance trend refund service very bad.i alredy completed 10 days but I didn't get my refund

exchange the size nothing was able - Comment #3131758 - Image #0

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mohd sabeer's reply, Jun 17, 2018

How much time do you take to refund amount. Now its more than 15 days whrn i returned some items. Also your coustmer care service is terrible. I waited for more than 7 mins several times but in last it got disconnect automatically. I want you to take actions as soon as possible. I will never suggest reliance trends to anyone for shoping. Worst experince ever.

B

Bandana Purohit

from Bengaluru, Karnataka

Jun 18, 2018

I had placed an order online with ID - TR05950189 . Neither is it delivered nor information provided. I now want to cancel the order as i am out of station. There is no way to do so.

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Address: Coimbatore, Tamil Nadu, 641035

Website: RelianceTrends.com

Order id
# tr[protected] items)

I have ordered 6 products worth rs 2516 and applied coupon cso1000. Hence i paid 1516 as cod. I have received 6 products through 4 shipments.in the 4th shipment i have paid rs 621 and received 3 products.in that, 2 product are wrong items which i was not ordered. I have raised return request since there is no option for exchange. Please provide me the original products i have ordered once you pick the wrong items from me.

Original products are:
Teamspirit cotton lycra camisole - l size
Fusion printed top with tie-up detail - l size

Thanks,
Priyanga g

Reliance Trends customer support has been notified about the posted complaint.

Jun 16, 2018

Updated by Priya Govindaraj Could you please refund the amount I paid? It's been a week I returned the product but no response from the reliance trends even after I wrote mail twice. Customer service call was also not connected. Never expected this Poor customer service from reliance trends.

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Lalbahadur Basha

from Bengaluru, Karnataka

Jun 18, 2018

My order id TR06104195 with 5 products I did not received 1 product i.e graviti cotton contour brief of S size pack of 2
Received product
1.Egoss sandals
2.graviti cotton contour brief Pack of 2 M size
3.graviti cotton vests M size
4.graviti cotton vests XL size

5.graviti cotton contour brief S size not received

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V

visubram

from Bengaluru, Karnataka

Jun 18, 2018

# TR[protected] Your order has been accepted. It will be delivered between 11 Jun - 13 Jun.

Till now this item is not delivered. How long it will take ??? Otherwise give my money back

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S

sinha07abhishek

from Delhi, Delhi

Jun 18, 2018

I dropped mail regarding refund which not received after 15days. No response of mail and call. NO one pick call on[protected].

Return id[protected], 00320118 & 00312591

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Website: www.reliancetrends.com

I have ordered 2 shirts and 2 t-shirts from reliance trends, shirts were delivered 10 days before itself. However got an email for t-shirts on may 30 saying it will be delivered before june 4. Today it is june 16 still i didn't got any update on the product. Even i sent email to reliance trends customer care and to the courier team so far no response. Even i tried calling reliance trends customer care but i hope they provided number just for a sake. A day i used to call 5 times but it will not get attended by any representative and it will get dropped off in 2 mins this is happening for past 5 days. My order id is tr05932096.
Will it get resolved or is there a way to file a case against reliance trends.

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Rufin Stanley

from Chennai, Tamil Nadu

Jun 20, 2018

I have not received any updates from reliance trends still now. I usually go to trends for my shopping. Hopefully this could be my last shopping with trends. Cheats...

Reliance Trends Complaints & Reviews

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Reliance Trends reviews & complaints page 61

complaint about reliance trends online shopping portal

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regarding ac installation

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I didn't get my return product amount

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refund my amount

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urgent action please-non refund of debited amount

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return request of ordered clothes

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non delivery of products

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charged wrong amount discount given 30% instead of tag discount I.e 50%

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online shipments are not delivered

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order no:- tr06100118 :- partial delivery of order

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product not received yet

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incorrect product details

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unable to contact for refund of failed transaction

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refund my money

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2 items out of 5 ordered were not received yet

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my credit amount

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refund not received yet

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exchange the size nothing was able

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order id # tr05903126 (6 items)

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order not delivered

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