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Reliance Trends Complaints & Reviews

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Updated: Jun 16, 2025
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P
papeee34567yu12
from Neyyattinkara, Kerala
Jun 16, 2018
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Website: www.reliancetrends.com

Hello,
I made an order in reliance trends online store on 26 may 2018, order no : #tr05920355. One product in shipment was not good and i returned the product rio-novelty print shirt with patch pockets. Return was picked on 6 june 2018. I got a message in my phone that return id is 00320618 and is picked up. I will get refund of rs 300 once product reach them. After that i didn't get any intimation or refund from reliance trends. I have sent repetitive mails to customer care of reliance trend and didn't get any reply. I tried contacting by phone, nobody picked it up.

Please help me getting my refund of rs300.

With regards
Shalini
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    manjeeta raj
    from Bengaluru, Karnataka
    Jun 15, 2018
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    Address: 560078
    Website: www.reliancetrends.com

    My first order with order id tr05845604 was cancelled from their end. Now, when i placed an another order with order id tr06108729, they delivered a wrong product and partially cancelled my order (Did not deliver all the items). When i tried to contact them, there's no response from their side. Also, they do not reply to my mails. I feel if they can't handle their online portal, they should shut it down.
    Reliance Trends customer support has been notified about the posted complaint.
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      Alpa Savalia
      from Panaji, Goa
      Jun 15, 2018
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      Address: Vadodara, Gujarat, 390001
      Website: Reliance customer care

      Order id:tr06244614
      Tracking id:[protected]
      I ordered four product. But you have dispatched only three product. One kurta (Black colour with red embroidery) is not seen in tracking my order..
      I will send you photo also. Total four items we ordered. 1) one-yeollw kurta from avasa, 2). One - black colour with red embroidery kurta from avasa,
      3). Red colour top,
      4). Greyish black colour top.
      So please check what i ordered. I am sending you screen shot which was taken at the time of payment. So please check n answer me as early as possible.
      +1 photos
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        S
        Sai Prakash swain
        from Burla, Odisha
        Jun 15, 2018
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        Address: Bangalore, Karnataka, 560025
        Website: www.reliancetrends.com

        I ordered 2 shirts from reliancetrends.com but due to some size and quality problem, i returned it to them but till now i didn't get my refund... I returned it on 8 june 2018, and today is 16 june 2018... Plz help me.. If from this complaint it would resolve my problem then it will be ok otherwise i will take strict action on it, by complaining this case to consumer court...
        Reliance Trends customer support has been notified about the posted complaint.
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          V
          Vinodhini Pandian
          from Sivagiri, Tamil Nadu
          Jun 15, 2018
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          Address: 603204
          Website: Reliance trends.com

          I ordered for 5 items. By applying the coupon code. I made payment via net banking. My money got debited. Order was also confirmed. But it showed that payment unsuccessful. So i was waiting that payment will be credited to reliance within 24-48 hrs. But suddenly my order got cancelled without even notifying me. Now i want my order to be delivered. I am calling the customer care from yesterday but i didn't get any response
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            P
            pikumilly
            from Bengaluru, Karnataka
            Jun 15, 2018
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            Address: Angul, Odisha, 759122
            Website: reliancetrends.com

            Dear team, it is the 5th time i am giving my complain regarding the same issue. I am trying to contact the customer care no but it is always showing network busy. I had order some items from your network on 24th may 2018 but when ever i paid for it deducted the amount but could not able to place the order. But still after 7 days my money could not returned back. I tried to contact with my bank but they told it has been deducted from the company. From 31st may i am giving mail to the customer care but didnot get any response from your side. Atlast i got one mail regarding details of the order on 11th june 2018 but then after it is continuing the 4th day no response, no revert back, no refundable money i found. Kindly resolve the issue
            Reliance Trends customer support has been notified about the posted complaint.
            Bro, did u receive ur refunded amount? Even i am in the same trap i just want to know whether u received
            pikumilly's [Complaint's author] reply, Jun 30, 2018
            No, still repeated follow up also, no respond from that side neither in the given customer care number is able to call.
            Even i am unable to call. No one is carring about our money. K bro i[censored] receive by chance kindly notify me
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              R
              Rsms Rams
              from Hyderabad, Telangana
              Jun 14, 2018
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              Address: Hyderabad, Andhra Pradesh, 500054
              Website: Relaincetrends.com

              This is to inform you that i have ordered four tops in your reliance trends website.

              I just got two tops, didn't get the remaining two yet.

              I just request you to inform us what was the problem for not getting the item.

              We are waiting for the remaining items. It's little urgent.. So please deliver as soon as possible.. This is our humble request to you

              Thanking you
              Reliance Trends customer support has been notified about the posted complaint.
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                S
                Stafy
                from Mumbai, Maharashtra
                Jun 14, 2018
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                Address: Mumbai City, Maharashtra, 400052

                What a pathetic site was that. Why do reliance trends give stupid coupons when its not working.
                I tried for almost a month to purchase a product, but when i apply coupon code, the site don't proceed me to purchase. Rather the site hangs then and there.
                Yesterday the validity of coupon is done. I need the product with the same coupon discount. The coupon code is cso1000. It has the validity of 13th june, 2018. It applies on the minimum purchase of 2500 rs.
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                  A
                  Aishu09
                  from Bengaluru, Karnataka
                  Jun 14, 2018
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                  [protected] number does not reach any of its advisors to help us. They say that they are available from 9.30 am to 6.30 pm all 7 days a week, but even if we call within the specified timings, they don't pickup, the call gets disconnected automatically, fed up calling them. Neither they respond to the email within 48 hrs as they mentioned or above. Very very very worst customer service i have seen till now.

                  I have called 10 times a day from past 4 days. So frustrating.
                  Reliance Trends customer support has been notified about the posted complaint.
                  I placed an Order with ID TR05110490 for 6 items, one item got cancelled and i received 3 items only, i didn't receive two items still, i tried calling customer care but no reply and i even sent a mail no response for that too they said they will contact in 48hrs but nobody addressed the issue, such a worst customer service by reliance trends

                  about the toll free helpline number - Comment #3129955 - Image #0
                  The staff at the Hassan showroom was very unresponsive.

                  The billing guy didn't even have any mood to do business. Very impolite.
                  Recently I purchased about 5000 bill from reliance trends and they have given me a 3000rs wroth of coupon and in that cs01000 coupon is invail .my question is i[censored] r not able to provide such facilities why u make customer fool ..u ppl will loose the market if this continues
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                    S
                    Sunetra Gumaste Kulkarni
                    from Mumbai, Maharashtra
                    Jun 13, 2018
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                    Address: 400614
                    Website: reliancetrends

                    I have been waiting for more than 2 weeks for returning the item. No one has ever reached to me for the same. And neither customer care number is ever picked up. Shot so many mails. Worst portal to shop on. Cant even retrun this item in a nearby store stating that i have already applied return online. How do i return this product.. Product size is also way too large than normal. Frustrating. Want my refund back
                    Reliance Trends customer support has been notified about the posted complaint.
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                      N
                      Nazar PB
                      from Ernakulam, Kerala
                      Jun 13, 2018
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                      I purchased online few items (Purchase id (Tr[protected] from reliance trends on 31st may 2018 and they confirmed delivery between 7 -9th june. They didn't delivered the items as they promised and have not recd any information from them till now

                      They are not responding to the calls and not giving any reply to the email sent to them. Nobody is attending the telephone calls, just getting automated messages only

                      Pls help me to sort out this, atleast get back my money which i paid

                      Regards
                      Nazar
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                        H
                        Happy Aliya
                        from Chelakara, Kerala
                        Jun 13, 2018
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                        On 12-apr-2018, i did a purchase of clothing worth rs.3, 932 from reliance trends payannur, kerala
                        For which i received 4 coupons. One of the coupons is for online purchase from reliancetrends.com. This coupon is applicable on purchase of rs. 2499 & above, which says coupon code as "cs01000".
                        Now, when i am trying to apply this coupon on my online purchase of rs. 2597, it displays a message stating invalid coupon.

                        Kindly do the needful as soon as possible as this coupon is valid only up to 13th june 2018.
                        Reliance Trends customer support has been notified about the posted complaint.
                        I have received only two items and Quick Dry Training Track Pant is missing in the package.
                        Tax Invoice No: T9008KAR[protected]
                        ORDER NUMBER:TR05965462

                        invalid code - Comment #3128945 - Image #0
                        Mam its CSO1000 TRY O INSTEAD OF zero after s, but my kind advice not to use this its entirety fraud very poor experience
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                          M
                          madhavi ganna
                          from Bengaluru, Karnataka
                          Jun 12, 2018
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                          Address: Bangalore, Karnataka, 560043
                          Website: www.relianceretail.com

                          My credit note is trashed in the rain water unfortunately. As it is know that bangalore had heavy rainfall and while i was returning from shopping my credit not got trashed. I solely confirm that the credit is not misused. I would request for alternate credit note now. The amount is approximately 800. I have returned rio black top which has layered sleeves and the colour is black and white minor checks. The bill was made on 28th april for the total amount of 3525 inr of which i have returned one top.
                          Reliance Trends customer support has been notified about the posted complaint.
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                            J
                            jainsanskriti
                            Jun 12, 2018
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                            Address: New Delhi, Delhi

                            How much time do you take to refund amount. Now its more than 20 days whrn i returned some items. Also your coustmer care service is terrible. I waited for more than 7 mins several times but in last it got disconnect automatically. I want you to take actions as soon as possible. I will never suggest reliance trends to anyone for shoping. Worst experince ever.
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                              Nazar PB
                              from Ernakulam, Kerala
                              Jun 12, 2018
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                              Order with the order id
                              # TR05973902 which was supposed to be delivered between 7th - 9th June, has still not been delivered. And there is no response or track of the order from your side.

                              i called customer care toll free no, but no answer, I did mail the same to [protected]@reliancetrends.com, which gave me computer generated reply, after which no response or action is taken.

                              Look into this matter as quickly as possible and revert back to us.

                              Regards
                              Nazar
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                                Bhatta12
                                from Tumkur, Karnataka
                                Jun 12, 2018
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                                Address: Bangalore, Karnataka, 560037

                                Please ask someone to receive my call at reliance trends customer care. My order has not been delivered till yet it is showing as delivered. Please let me know where my item is right now. This is really pathetic service. Please help me out as soon as possible. I have attached the screenshot of my order which i have not received yet it is showing it has been delivered. I am getting no help in tracking n getting my item. I have to raise it in consumer forum atleast for cheating me and doing fraud with me.
                                +1 photos
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                                  Macrophage
                                  from Indore, Madhya Pradesh
                                  Jun 12, 2018
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                                  Address: Indore, Madhya Pradesh, 452020
                                  Website: www.reliancetrends.com

                                  On 29-apr-2018, i did a purchase of clothing worth rs. 3, 160.02 from reliance trends located at sapna sangeeta, indore, madhya pradesh.
                                  For which i received 3 coupons. One of the coupons is for online purchase from reliancetrends.com. This coupon is applicable on purchase of rs. 2499 & above, which says coupon code as "cs01000". Now, when i am trying to apply this coupon on my online purchase of rs. 2597, it displays a message stating invalid coupon.

                                  I would like you to do the needful as soon as possible as this coupon is only valid up to 13th june 2018 (Tomorrow).
                                  +1 photos
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                                    rashmi2404
                                    from Kolkata, West Bengal
                                    Jun 12, 2018
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                                    Address: Kolkata, West Bengal, 700107

                                    Hi,
                                    I had placed order for 7 products in reliance trends site on 30th may '18. The entire order was supposed to be delivered by 6th june. But only 2 products have been delivered. I had tried calling their customer care twice but they dont connect to anyone and put call on hold for long time even more than 7-8 minutes which forced me to cut the call. Have emailed twice to their customer care but no response yet. Kindly look into the matter urgently.

                                    Regards,
                                    Rashmi
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                                      Jatin Parikh
                                      from Panaji, Goa
                                      Jun 12, 2018
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                                      I had returned online purchased cloths on 30th may and at that that i was informed payment will be credited within one week in my online account on their portal. First of all payment should have been credited to my bank account and second is why they need 7 days. Still i waited for 7 days and then contacted over phone and by email for which i got response that now payment will be credit ed with in 10 days i. E. Latest by 10th june. I did not received payment till 11th june so tried to contact over phone more than once but i was always on hold for 30 minutes and no representative was coming online. I also send an email but still no response.
                                      This is unbelivable and unexpected business practice from such a reputed company. Looks like i have made biggest mistake of buying online from relinace trends because had never faced such problems from others like amazon etc. I am also not sure whether i will get payment or not.
                                      Reliance Trends customer support has been notified about the posted complaint.
                                      Jun 12, 2018
                                      Updated by Jatin Parikh
                                      The order number was TR05928237
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                                        abcxyzl
                                        from Bengaluru, Karnataka
                                        Jun 11, 2018
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                                        Hello sir /madam
                                        Your staffs at nagarabhavi branch bangalore are very rude. They don't know to deal with customers. Yesterday as we visited to shop they said you are not supposed to park as it i 2 wheeler parking and asked us to park in the 4 wheeler lot questioning our eye sight. When we came to park there all 2 wheelers were parked on 4 wheeler parking when we parked at the basement door they repeatedly kept on announcing the care number asking to clear. If they could shout at us telling the rules as them to follow first. We don't want to shop in trends if staff is so arrogant. Close down your outlets if you can't respect your customer and if you don't dare to take an action then please close down the complaint and review sites too.
                                        Reliance Trends customer support has been notified about the posted complaint.
                                        Jun 11, 2018
                                        Updated by abcxyzl
                                        Hello sir/madam
                                        A suggestion to apply at trends store ban the use of smartphone during duty timings. Your staffs will be busy with their phones and don't pay attention to their jobs.
                                        Very bad experience with your staffs at Nagarabhavi branch. Bangalore.
                                        On 29.4.18 ordered 5 products from your online portal and we had paid through debit card.2 products were not delivered and amount have not been refunded.Order no is TRO5635315.YOUR CUSTOMER SERVICE ARE WORST LOT .THEY DONT PICK THE PHONE and RESPOND .It's 1 month and no refund of money.
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