Reliance Trends Complaints & Reviews

Hello,
I made an order in reliance trends online store on 26 may 2018, order no : #tr05920355. One product in shipment was not good and i returned the product rio-novelty print shirt with patch pockets. Return was picked on 6 june 2018. I got a message in my phone that return id is 00320618 and is picked up. I will get refund of rs 300 once product reach them. After that i didn't get any intimation or refund from reliance trends. I have sent repetitive mails to customer care of reliance trend and didn't get any reply. I tried contacting by phone, nobody picked it up.

Please help me getting my refund of rs300.

With regards
Shalini

My first order with order id tr05845604 was cancelled from their end. Now, when i placed an another order with order id tr06108729, they delivered a wrong product and partially cancelled my order (Did not deliver all the items). When i tried to contact them, there's no response from their side. Also, they do not reply to my mails. I feel if they can't handle their online portal, they should shut it down.

Order id:tr06244614
Tracking id:[protected]
I ordered four product. But you have dispatched only three product. One kurta (Black colour with red embroidery) is not seen in tracking my order..
I will send you photo also. Total four items we ordered. 1) one-yeollw kurta from avasa, 2). One - black colour with red embroidery kurta from avasa,
3). Red colour top,
4). Greyish black colour top.
So please check what i ordered. I am sending you screen shot which was taken at the time of payment. So please check n answer me as early as possible.

I ordered 2 shirts from reliancetrends.com but due to some size and quality problem, i returned it to them but till now i didn't get my refund... I returned it on 8 june 2018, and today is 16 june 2018... Plz help me.. If from this complaint it would resolve my problem then it will be ok otherwise i will take strict action on it, by complaining this case to consumer court...

I ordered for 5 items. By applying the coupon code. I made payment via net banking. My money got debited. Order was also confirmed. But it showed that payment unsuccessful. So i was waiting that payment will be credited to reliance within 24-48 hrs. But suddenly my order got cancelled without even notifying me. Now i want my order to be delivered. I am calling the customer care from yesterday but i didn't get any response

Dear team, it is the 5th time i am giving my complain regarding the same issue. I am trying to contact the customer care no but it is always showing network busy. I had order some items from your network on 24th may 2018 but when ever i paid for it deducted the amount but could not able to place the order. But still after 7 days my money could not returned back. I tried to contact with my bank but they told it has been deducted from the company. From 31st may i am giving mail to the customer care but didnot get any response from your side. Atlast i got one mail regarding details of the order on 11th june 2018 but then after it is continuing the 4th day no response, no revert back, no refundable money i found. Kindly resolve the issue

This is to inform you that i have ordered four tops in your reliance trends website.

I just got two tops, didn't get the remaining two yet.

I just request you to inform us what was the problem for not getting the item.

We are waiting for the remaining items. It's little urgent.. So please deliver as soon as possible.. This is our humble request to you

Thanking you

What a pathetic site was that. Why do reliance trends give stupid coupons when its not working.
I tried for almost a month to purchase a product, but when i apply coupon code, the site don't proceed me to purchase. Rather the site hangs then and there.
Yesterday the validity of coupon is done. I need the product with the same coupon discount. The coupon code is cso1000. It has the validity of 13th june, 2018. It applies on the minimum purchase of 2500 rs.

[protected] number does not reach any of its advisors to help us. They say that they are available from 9.30 am to 6.30 pm all 7 days a week, but even if we call within the specified timings, they don't pickup, the call gets disconnected automatically, fed up calling them. Neither they respond to the email within 48 hrs as they mentioned or above. Very very very worst customer service i have seen till now.

I have called 10 times a day from past 4 days. So frustrating.

I have been waiting for more than 2 weeks for returning the item. No one has ever reached to me for the same. And neither customer care number is ever picked up. Shot so many mails. Worst portal to shop on. Cant even retrun this item in a nearby store stating that i have already applied return online. How do i return this product.. Product size is also way too large than normal. Frustrating. Want my refund back

I purchased online few items (Purchase id (Tr[protected] from reliance trends on 31st may 2018 and they confirmed delivery between 7 -9th june. They didn't delivered the items as they promised and have not recd any information from them till now

They are not responding to the calls and not giving any reply to the email sent to them. Nobody is attending the telephone calls, just getting automated messages only

Pls help me to sort out this, atleast get back my money which i paid

Regards
Nazar

On 12-apr-2018, i did a purchase of clothing worth rs.3, 932 from reliance trends payannur, kerala
For which i received 4 coupons. One of the coupons is for online purchase from reliancetrends.com. This coupon is applicable on purchase of rs. 2499 & above, which says coupon code as "cs01000".
Now, when i am trying to apply this coupon on my online purchase of rs. 2597, it displays a message stating invalid coupon.

Kindly do the needful as soon as possible as this coupon is valid only up to 13th june 2018.

My credit note is trashed in the rain water unfortunately. As it is know that bangalore had heavy rainfall and while i was returning from shopping my credit not got trashed. I solely confirm that the credit is not misused. I would request for alternate credit note now. The amount is approximately 800. I have returned rio black top which has layered sleeves and the colour is black and white minor checks. The bill was made on 28th april for the total amount of 3525 inr of which i have returned one top.

How much time do you take to refund amount. Now its more than 20 days whrn i returned some items. Also your coustmer care service is terrible. I waited for more than 7 mins several times but in last it got disconnect automatically. I want you to take actions as soon as possible. I will never suggest reliance trends to anyone for shoping. Worst experince ever.

Order with the order id
# TR05973902 which was supposed to be delivered between 7th - 9th June, has still not been delivered. And there is no response or track of the order from your side.

i called customer care toll free no, but no answer, I did mail the same to [protected]@reliancetrends.com, which gave me computer generated reply, after which no response or action is taken.

Look into this matter as quickly as possible and revert back to us.

Regards
Nazar

Please ask someone to receive my call at reliance trends customer care. My order has not been delivered till yet it is showing as delivered. Please let me know where my item is right now. This is really pathetic service. Please help me out as soon as possible. I have attached the screenshot of my order which i have not received yet it is showing it has been delivered. I am getting no help in tracking n getting my item. I have to raise it in consumer forum atleast for cheating me and doing fraud with me.

On 29-apr-2018, i did a purchase of clothing worth rs. 3, 160.02 from reliance trends located at sapna sangeeta, indore, madhya pradesh.
For which i received 3 coupons. One of the coupons is for online purchase from reliancetrends.com. This coupon is applicable on purchase of rs. 2499 & above, which says coupon code as "cs01000". Now, when i am trying to apply this coupon on my online purchase of rs. 2597, it displays a message stating invalid coupon.

I would like you to do the needful as soon as possible as this coupon is only valid up to 13th june 2018 (Tomorrow).

Hi,
I had placed order for 7 products in reliance trends site on 30th may '18. The entire order was supposed to be delivered by 6th june. But only 2 products have been delivered. I had tried calling their customer care twice but they dont connect to anyone and put call on hold for long time even more than 7-8 minutes which forced me to cut the call. Have emailed twice to their customer care but no response yet. Kindly look into the matter urgently.

Regards,
Rashmi

I had returned online purchased cloths on 30th may and at that that i was informed payment will be credited within one week in my online account on their portal. First of all payment should have been credited to my bank account and second is why they need 7 days. Still i waited for 7 days and then contacted over phone and by email for which i got response that now payment will be credit ed with in 10 days i. E. Latest by 10th june. I did not received payment till 11th june so tried to contact over phone more than once but i was always on hold for 30 minutes and no representative was coming online. I also send an email but still no response.
This is unbelivable and unexpected business practice from such a reputed company. Looks like i have made biggest mistake of buying online from relinace trends because had never faced such problems from others like amazon etc. I am also not sure whether i will get payment or not.

Hello sir /madam
Your staffs at nagarabhavi branch bangalore are very rude. They don't know to deal with customers. Yesterday as we visited to shop they said you are not supposed to park as it i 2 wheeler parking and asked us to park in the 4 wheeler lot questioning our eye sight. When we came to park there all 2 wheelers were parked on 4 wheeler parking when we parked at the basement door they repeatedly kept on announcing the care number asking to clear. If they could shout at us telling the rules as them to follow first. We don't want to shop in trends if staff is so arrogant. Close down your outlets if you can't respect your customer and if you don't dare to take an action then please close down the complaint and review sites too.