Reliance Trends Complaints & Reviews

My parcel has been picked after cancellation but still not refunded tried to call no one is answering .after so many emails also no replied very dissatisfied 12 to 15 days gone still not get refund.always it ia shown as refund initiated but when.solve my answer my call . My 1st experience is too bad never trust on reliance . I[censored] cant answer customers call dont give numbers .

Hi,
I recently made 6000rs purchase from reliance trends kanakapura road, bangalore.
For which i was given 3000rs worth gift coupons.
One was with coupon code cs01000 to be used in online site of reliance trends https://www.reliancetrends.com/cart during checkout.

The error on the website shows "invalid coupon code"

No only me many people are having the same problem with this coupon code

Regards,
Vishal

Dear Sir,

I have ordered 3 track pants for kids. And I received 2 pcs only.
And the Aramex (Courier) he collected Rs. 444/- (which is for 3 pcs)

SHIPMENT-1 ( 3 item ) #[protected]TR05960306, product picture is also attached.

https://www.reliancetrends.com/kb-team-spirit-panelled-track-pants-with-drawstri...⇄
Please help me to get the product which i ordered.

Thanks & Regards

Joycee Jose
[protected]

Dear sir/ madam,

This is my request look into it.
I bought somethings from your shop reliance trends kammanahali, so the thing is i had 2 coupons of 500 from which you have to shop for 1000 and 500 will be off. Firstly, i asked 2-3 members that how it will work then they mentioned you have to shop for 2k then 1k will be off but at the time of billing they redeemed only one coupon, and its completely disappointment. I never expect this from your brand, i and my family are regular customers of reliance trends. How will i come to you again with this trust.
Please do the needful asap.
Thank you.

Hi
I have booked few apparels for the order number - TR05860454 and i have not received the order delivered so far. I have been calling the customer care and wrote multiple emails, however there has been no response to any of my queries. Kindly revert with the update on when the items will be delivered and if not if you can refund the return.

Thanks,
Roopa

Dear san

I have booked 1 tapered fit mid rise jeans and 1 kurti and due to size issue i have returned 1 tapered fit mid rise jeans on 18/05/2018 receipt no[protected]/reliance trends[protected] and order no. Tr05825983 despite of several email and telephonic call i still not got back my jeans.

You are requested kindly look into this matter and resolve the issue.

We recently received incorrect coupon from reliance trends store. Even after asking for another coupon we were given the coupon with the same code. Many complaints prior to this also states the they are giving coupon with same code that is cs01000. They say they have a bundle with same code...
This gives customer a very bad shopping experiance and showcases unliablity
Please stop this and help customers out with this...

Hi
I went to reliance trends perambur which is in chennai. It was a worst ever experience which i saw it on a parking area. There was a lady which she s a security it seems. She was doing a nasty behaviour with one of her colleague. I enquiries with one of the house keeping staff abt her name, she says her name is mary, this kind of a staffs will spoils the name of reliance. And we dnt like to shop with that branch. And we moved on. Better throw her from there and make sure if possible to put cctv camera over there in a parking.

Yesterday day we went for shopping at trends shop.
After purchasing clothes we visited at payment section where the staff is working very slowly. I was second in queue, after waiting 15 min i asked other staff member to make the payment as the earlier staff member is working very slowly but he refused to do so, i have to unneccessary wait 25 min for my turn, when my turns come he entertain other person who breaks the queue, i request them that i had urgency and need to go early because of bus booking but they ignore it and asked me to wait for making payment.
When my turn comes clothes barcode were scan and i given the coupons for redeem he just ignore the coupon, 2-3 times i had asked him to redeem the coupon after 5 mins he takes the coupon, i requested him to cut bag’s lock in order to take wallet outside, he refused to do so and says its not my duty to cut the bag lock ribbon and rudely tell us go to outside corridor person (Who was in opposite direction too far from payment section), an asked to make it cut and then came back to make the payments, i again told him its urgency please cut it so that we can proceed for payment, repeatedly request for same but he refuses continuously saying its not my duty. He even started an argument with me unnecessarily without listening to my issue. This is so pathetic behaviour from stafff.

We went to customer desk to register the complaint but no one was there and other staff redirected us to ground floor, when we went to ground for registering a complaint they said we are not putting trends complaint here please visit top floor desk, we explained them the top floor staff has sent us here to register the complaint, we asked them for form / register/ online portal over there for registering complaint they said we don’t have anything here, then i asked them to connect any supervisor or manager via telephone they said telephone are inoperable/ nonfunctional and don’t have any supervisior right now.

It was ridiculous behaviour from staff member unnecssary waste my time and money, behavioural etiquette are lacking in these people. The staff should be trained how to deal with customers and gives the proper respect and understand their urgency, should hire good workers rather than bad manner and slow workers. Premises should have proper communication and complaint and governance section. Its un satisafible to make shopping from trends due to pathetic behaviour from staff member. If they don't value the customer then why should people go those shops. i will never visit trends any more.
Worst customer service.

The online order id mentioned in subject is partially delivered on 22nd may and there is no update on when the cap which was part of the order will be delivered.

Even after many follow ups through mail there is no response.
Also reliance trends customer service number is pathetic which gets blanked out after 20 seconds.

Can i get an update on this?

Regards,
Nivedhan.

I ordered a pair of trackpants on 20may and it was supposed to be delivered by 24may and it got delivered on 24may which is great but i did not like the quality of the material so i thought of returning it, since there's no exchange policy. The courier boy came in the evening on 24 may but my refund has not been credited yet my order id is tr05851242.

Order with the order id
# tr05845604 which was supposed to be delivered between 25th-28th may, has still not been delivered. And there is no response or track of the order from your side.

I did mail the same to [protected]@reliancetrends.com, which gave me computer generated reply, after which no response or action is taken.

Look into this matter as quickly as possible and revert back to us.

Brand new t-shirt color faded, so i decided to exchange it, but the branch manager refuse to exchange, telling that it is not comes under discount, so i need to pay extra cash for that.. And also he didn't even explain what's wrong with it,. Pathetic service provided by branch manager and reliance trends staff's.. Next time how am gonna trust reliance??

I have ordered for heathered sleeveless kurta with printed overlay, m, grey, item code[protected] vide order no. Tr05787984. However, on 24.5.2018 i have received avaasa churidar kurta, l, pink vide invoice no. T9008kar[protected] dated 22.5.2018. Kindly arrange to deliver the material as per order/item in replacement to the wrong item delivery.

I have purchased clothes worth ₹1450 from reliance trends online website. But due to fitting problem had to return it. I had returned those clothes with immediate effect. But did not receive any refund money back. I had sent 7 emails but still not getting any positive response from them. Iam looking forward to get my money back within 24 hours only. Please look into my matter and refund my money as soon as possible

I have ordered a product from reliance trends store (Online order - tr05755835 on 12-apr, 2018 and expected delivery was 18th may 2018. This order contains 4 items out of which only 2 has been delivered timely. The other 2 items are not yet delivered and now it shows the below message:
"your item will be delivered between 18 may - 21 may."
And i am writing this complaint on 22nd may 2018 i. E. Still not delivered.

There is no reason for the delay and where exactly is my order along with expected delivery (Another word try to correct false delivery promises).

I dropped an email to customer care and received a very graceful message that we will get back to you within 48 hours but that is also ended but no communication so far. I am forced to say *worst service and customer experience*
Customer care is also very limited, not reachable after 6:30 pm ist.

I orderd four items through reliance trends webiste http://www.reliancetrends.com and placed order is TR05727952. I tried to reach[protected]reliance trends customer care number) and call is not landing. I also sent email to [protected]@reliancetrends.com and didn't get any response. Out of 4 items, only one item is delivered and remaining three items are not delivered. This compliant is raised to deliver the other items ASAP.

My wife went to Reliance Trends outlet in Oberon Mall, Kochi, Kerala on 17/05/2018 evening at around 6pm. She selected a couple of dresses and when she went for billing, one of the staffs directed her to go to another counter which was in another section. After paying she couldn't get her way back to the exit, so she asked a lady staff for help. The staff replied, "Go back the same way you came" in a very rude manner. When asked her name she replied SHERIN without any hesitation.

Is this the way your staff treats your customers? I'm sending a copy of this complaint to the consumer forum as well. Really bad behavior by

I have booked 4 products on 30th april 2018 and paid online for it in which i have received only 3 out of 4. 1 product is missing with order number tr05633607. It's been 18days i am waiting for it. Its showing the product is partially delivered on tracking it. The product is from avaasa mix n' match kurta with yellow and teal colour. Please fix the problem soon.

Reliance trends online shopping offer rs.1399 order less rs.300 so i order 9items rs.1494 offer rs.300 less so my paid amount rs.1194. I paid in credit card but reliance trends process amount rs.1395. I check to reliance trends one item out of stock so process to rs.1395 no offer so i am cancel to all and reliance trends promise to my full amount credit in my account. Reliance trends immediately refund in my account rs.199 credit but 10 days over my balance amount didn't add my account. I call to cutomercare
Didn't response.. I am regular reliance trends customer. First this issue. I am very upset.