Reliance Trends Complaints & Reviews

I am very sorry to say that after today i and my family never go to reliance trends for shopping.last five years every month i came here but today a very bad experiencre observe me.My wife and myself both o[censored]s come to trends, after purchasing while leaving from reliance trends the gate secruity check the bill and tell us to go inside because there is a bip sound from there.when my wife walking outside..thereafter the secruity guard whose name Mr.jitendra roy told my wife some very irritate question after that she is mentally sad .after the manager come ang checking staff check my wife and found nothing.But in a full shopping mall some question of your staff which is nothing, to stop permanently proceed against reliance trends.secruity protection is necessary but this type of harrasment of a housewife never be good for a reliance company. Bill prepared for Goutam sarkar [protected] email:[protected]@rediffmail.com

I went to the reliance trends berhumpore situated in murshidabad where i faced a problem about the product consuming. When ever i tried to discuss this matter with the store manager he behaved me very rudely and not only that, he harassed me and molested me at store. I have had very bad experience with the store and that store manager. I want that store manager to throw out from the store. He dose not deserves to be a manager... Seek!!

On saturday 31st march i was trying shoes at your kurla outlet and i liked a shoe but i found some defect in that so i asked him for a new pair of shoes from the stock but he denied to give me another piece and he went somewhere. I really liked that shoes and i want to buy that then after sometime i asked another staff to look for a new pair of shoes then she find a new pair from inside the stock then i bought that shoes. It was really disappointing for me. So kindly take appropriate action against that staff.

Hello, I am Priyanki Borah.On 24th Mar, sat while doing a transaction in Viviana Mall, Rs 399 was deducted from my Paytm wallet for 2 times. The wallet showed it was a successful transaction but the man in the counter refused to accept it and told me that the money will be refunded to me. But after 5 days of the incident i have not recieved any amount.I contacted someone named Sohan kori to look into the matter but he is not taking the matter seriously. Please take necessary steps and refund me the amount. Hope to recieve good response.

I had made the purchase in the month of nov, 2017 and then due to some reason i had to exchange the product. I was given credit note which was in the form of card for the amount of rs 1299. The expiry date mentioned was 23/03/2018. On 21st of mar, 2018, when i walked into the reliance store gip, noida, the staff informed me there is no balance in the card. Which was very disgusting. They told me you need to raise complaint to the same store. But still no one listened to me.

I had purchased clothing items from reliance trends belgaum on 10 mar 18 vide inv no. [protected]. I have purchase 2 shirts of brand pe costing 3000 than the boy showing the clothing told us if your shopping go beyond 4500 than you will get 1 purse & belt free and we have purchase 1 jean pant for 1799 but amt is charged for free item and boy saying sorry afterwards that i dont know.

I had returned clothes and taken credit note today. But lost that credit note in shop itself. I had billed from my debit card. I enquired the staff but they said they can't give anything neither the clothes nor the money.. I came back home empty handed.
So please help.
My details:
1. Shopping point: chaitanyapuri, reliance trends
2. Bill amount: rs.1399 (For 2)
3. Shopping date: 9th march, 2018.
4. Return date :10th march, 2018.
5. Mail id: chandu. [protected]@gmail.com

My contact number is [protected].

I was refunded amount rs998 dated 13 or 14 November 2017 and provided the amount in the gift card.
Then in 12 Jan 2018, i only purchased for rs 449 and the rest amount is now being told to me is expired.

I was misguided by providing the card which states that the amount is valid for 12 months .

The salesperson named Balasanta and his number [protected] told me that he will raise request for refunding dated 25th Feb 2018 and now he is not even picking up the phone.

Please check the issue and refund my amount.Hereby i have attached the screenshot of gift card issued to me.

It was 9.24pm. 6th march 2018. We had come from a far place to buy shirts as my younger brother was going to attend farewell tomorrow.
But they denied to give us entry and showed rude behaviour.
Reliance trends rourkela, odisha showroom. When asked for manager they said manager is not available and some other sales guy came to talk to us.
If possible i am attaching the video as well which is in odia language.
Hope you will take action.
My contact number is [protected]

Saturday i. E on 03/03/2018 at chikkalsandra branch bengaluru me and my wife shopped and there was an ugadi offer on purchase of 3500 and above gift was provided.
My wife had taken a capris of larger size which we noticed after going home, immediately as it was 5 min far i took it back for exchange from xl to s and did the formalities to take receipt from security and took to customer care 3rd floor. There i just told i need to exchange this with small size and my thought was that wont be a problem. But the concerned staff said that according to bill the discount of 149 has come for 300 rs price of that and now as bar code changes for small i need to pay full amount as discount wont be applicable for single piece.

I was shocked just for a size change and i am also not expecting any money as its not return they are asking me to pay extra as its separate bill. That's pathetic. I was disappointed due to your policies customer has to face issues that's not done.

I came back without exchanging as there manager had left for day and told me to come next day. Again if the customer is at far place it will be a problem

I purchased stuffs of amount ₹1745 on 17 february 2017 against which paid amou through sbi debit card, amount got deducted from account which was notified to me via message but the cash counter executive said transaction was declined and i had to pay again in cash. It has been 11 days & i haven't got the refund.
When i contacted the local outlet, they are denying such happening. What to do now?
I have every proof of purchase & payment.

Hey my family ordered a s size kurti for me as a gift as i dont stay at the same place they gifted me that kurti when we met as when i unwrapped the kurti i found size l. Its highly disappointing that such a good brand can do such blunder or cheat. Now as i am trying to replace the kurti for s size i am facing difficulties as policies are not matching.

I have purchased textile item from reliance trends from chinnakkada, kollam on 17.02.2018. I tried to purchase the item through atm debit card. On the first occasions the cashier said it was a failure. I against tried in another machine and it was also a failure. So i purchased the item through cash transactions. After 15 minutes i got 2 sms informing that rs.5920.71 was debited from my account twice. After one hour rs.5920.71 was credited into my account. I have not received the second debit amount of rs.5920.71. I tried to contact sbi through online and through bank it is informed that rs.5920.71 was credited into your account. You are requested to return money urgently

Suresh kumar v
Pattaparampil house
Thevally
Kollam 691009
Phone no. [protected].

I travelled some 50 kms and went to your reliance trends karur store. I bought around 3 pants and 6 shirts.in that i want to alter the pant height. If i purchased this in other shops they will give back maximum after 1 hour. Here in that section they simply replied u come tomorrow i explained the tailoring person that i am coming from 50 mms away from ur store please do it today he get angry and made me to wait another 15 min. I searched the shop manager he got more angry, the manager recommends him to do today then he said ok u come after 2 hours. I said no need. Karur reliance trends employees behave like government employees. (If you buy or don't buy its not my problem, i got salary on right time,) this will spoil thirubai ambanis dreams one day. Fyi... I am one of the old employee of thirubhaiji...

Dear sir in trends there is a lot of prosses to exchange cloths plz make short &save customers time ur too... And I hope you will arrange new t shirts neck half hands Iam very uncomfortable with those t shirts Wich are u have now make it more models in t shirts plz make it fast I love shopping at reliance because it's my hobby plz make it fast thank you

I bought few clothes from reliance trends at west mogappair chennai. The billing system was not working. Made us wait for 35 minutes and still the billing did not work. The manual billing system was there but the manager was adamant that they wouldn't bill it manually. Tried explaining that it's urgent but wouldn't listen to any of it. Mr. Sairam the manager was rude. Atlast didn't buy the clothes and had to walk out of the store. Is this the service that they offer?

Hi sir,

For my wife i have bought 5 kurta's on discount price from reliance trends store in sangam complex andheri - mumbai on 27/01/2018 & with the confirmation from the store that i can exchange any of these dress in any outlets within 30 days provided i have to take the original bill (Payment ref no[protected]

Next day for an exchange i went to the nearby outlet in gandhi nagar - adyar chennai, first they were not ready to exchange but after an argument they agreed to do so.

After the billing, out of 2 kurta's they have exchanged 1 kurta with the same 40% offl, but for the 2nd kurta i was asked to pay additional 50 rs. (Payment ref no[protected].

For this exchange there were so many formalities in filling the forms & signatures.

Though i have done similar exchanges in max, pantaloons & others but never faced this problem.

This was a good experience for me & what ever be the reason i will never ever visit this reliance trends again in my life & also i request all the customers to beware of this fraud.

Added the receipts for your ref.

Regards
Anthony

Sir,
I have purchased 2pant and 2 shirt in offer price of rs 889 (Iers 999 *2). But one of the set was not in correct size. So i when for exchange, i was told by cash counter girl that if i what exchange i have to bring the both the sets for exchange. If not i have to pay rs 100 more, even though i purchas at the same rate is rs 999.
As the other which i purchased was already used by my son. I was forced to pay rs. 100 and exchange the set. This i felt that i was cheated as i exchanged the set at the same price i brought the first one and i was fined for the exchange.
I what bring to your notice that this kind of attitude will redeuce the customer faith.

I bought a kurti of avaasa summer fusion collection from reliance trends chennai store and i removed the tag and after that i realised the it is torn from the front plus the clothes is so sensitive that even just by sitting a thread gets pulled from... The quality of cloth is really very very bad.. I would like to return or replace the cloth. This is the first time i am experiencing such a bad quality of material from the brand and i am highly disappointed since i am a regular customer and it's a non sale item

I went to buy clothes in cine mall in kota (Rajasthan)'s from reliance trends. There i got 50% discount on clothes. Then i took the clothes and went to the counter, i was not given 50% discount and the full amount was taken. When i complained, the staff there said that 50%'s discount on our computer has not been updated yet. Give us 24 hours. But after 24 hours our problem was not solved.