[Resolved]  Renault — Always Issues

Address:Kochi

Sir,

Mine is a 2016 lst modl kwd car. I m th 2 ownr of tis vehcl. I bought tis car in 2019. (10000 km ). Evr since tis car has been a headache for me.

Riyaz Hassan
Kwid Owner
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Aug 5, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
May 04, 2021
Updated by shifas hassan
Sir,  

Mine is a 2016 lst modl kwd car. I m th 2 ownr of tis vehcl. I bought tis car in 2019.  (10000 km ). Evr since tis car has been a headache for me.

My car does not have the problems that a 2016 model car should have.
The following is the repair & parts i have changed on this vehicle since 2020.

1. Many parts changed - As instructed by the service advisor which cost me Around 8000 Rs ( I don't know wheather this parts changed or not)
2. Clutch pedal issue - Entire Unit Changed
3. Center lock issue  -  Entire Unit Changed
4. Silencer Issue  - Entire Unit Changed
5 Ac Complaints - Executive Says Condenser unit need to change which will cost around 8500 Rs ( Including labor cost )
I never thought renault was such a poor quality products put on their vehicle.

Tody I went to the showrm becase of th constant fon calls frm ur executive says tht ther s a maintenance offer now.

I informed thm abt AC Issue.He said he wil chck&infrm. Now he called&informed me its condenser issue.entire unit must be changed which cost 8500 He also says no guarantee.

How can an ordinary person like me to pay such a huge amount during this corona season.

You can see from the service history of my car that all of the above are true.

So I hereby declared  that I will leave this  vehicle if problems like this continues.
As a Customer,   I hope to get a reply from your side as soon as possible.

Riyas Hassan  Mob : [protected]
Email : [protected]@gmail.com
Place :Fortkochi Vehicle no : KL 39 K 1495
Complaint comments 

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Dear Customer (Shifas Hassan),

We're forwarding your concern for further processing & will get back to you with an update on the same.
Dear Customer (Shifas Hassan),

Our team tried to connect with you multiple times but were unable to reach you. Kindly share your alternate contact number along with your convenient timings so that our team can assist you further in this regard.
Dear Customer (Shifas Hassan),

We haven’t heard from you. Kindly share your alternate contact number along with your convenient timings via message so that our team can assist you further in this regard.

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