Renault Complaints & Reviews

I booked Renault Duster on 26th Jun, 16 with an amount of 11.15 Lacs (by cheque) on my mother's name and was supposed to take delivery on 30th Jun but due to some shortage of fund due to some personal emergency i requested Sales Person of NCR Auto to cancel my booking on 28th Jun, 16 over phone. I told them that i will purchase it in First week of August after arrangement of fund. I sold my 2 car few days back and right now i don't have any...

Hi I am Ajay Kumar, I bought kwid from Sprint motors Delhi and temp no is DL1AV Temp 5224; I was a very happy customer till yesterday as everything was looking good but yesterday I was driving the car and there was dig on the road and car went into that, dig was not that much deep but engine oil chamber got damaged as it is made by plastic. I am really worried I I would be able to drive it with confidence in future as most of the Indian roads...

Dear sir, i had booked a duster awd on 24 may 2016 and was assured delivery by 10-12 jun. later the delivery was postponed and i was told that delivery will be by month end, both by dealer and customer care, and now jun has also got over. there is no sign of delivery in sight. customer care is nincompoop. they are asking me i have been delivered the vehicle or not. kindly address this issue. and renault customer care never calls back as they...

My father who lives in india made an unfortunate decision of purchasing a renault pulse and is suffering because of that decision ever since. Most recently, when he gave the car to the only service center in his city, they kept it for a month saying they did not have the part. When they returned it after the long ordeal, it came with a really bad paint job. When my father asked them to rectify it, they took the car again with the promise...

Dear Sir,
I have KWID RXT RED. It got damaged due to an accident. Vehicel N. is HR76C7776. Your workshop took one month to repair the minor damage of headlight and replaced it. They said they do not have parts. Then I got call from body shop mangager that my vehicle is ready. I went to take it but it was not ready. I went again after two days and found the front left wheel's mud protector was not available and right wheel mud protector...

I have duster of 2013 in extended warrenty run 15260 kms, at low speeds the gear gets hard & locked at low speeds, clutch also stops operation I have shown this to Renault satara show room they were not able to detect it, now I have taken to pune pashankar show room have to see whether they can detect it by looking at service advisor seems they have not gone with this type of issue

This is very imp issue as none of vehicle...

Hi team,

I had purchase my reanult kwid in november 2015. It just ran 4000 km. By the end of 2000 km my ac is not working. I went to sri sri sri motors, madhapur for the service.. They took 7 days to fix the issue and finally they had changed entire airconditioner in my car this was just when i drove 2000 km. I had asked for sri sri sri motors that my gear rod is not working properly.. It took for them nearly 3 days to fix...

Sir,
I booked the renault duster awd with khiviraj motors pondicherry on 25 may 2016.

I was assured that the vehicle would be delivered within a month of the booking.

Considering the assurance of the firm, i made the necessary financial arrangements as well as sold my old car for the car exchange bonus offered by the dealers. However as of date there is no intimation about the availability of the car...

I have purchase kwid rlx model on 29.05.16 from t. R. Autowheels, meerut, u. P.. Registration no. Is up15bz3751. During purchasing, they blackmailing me that if you want this car earlier, you should purchase extra accessories of worth rs. 12000/-. They also added one essential kit (Foot mat and mud flap) of rs. 4000/-, its cost in market is approx. Rs. 1000/-.
Dealer takes rs. 30600/- for me as registration charges but registration...

Hi,

i have booked kwid in Jan 2016 at amritsar . Dilivery time given to me was 29 march 2016 . i keep on calling your exicutives and they told me that it ll be diliverd in 1 week of may . in may i complain in customer care and written mail was sent by you on sundeep.[protected]@gmail.com assuring that it will be diliverd in may month by any mean. now june is closing and no respoce from you. Executive are behaveing rudely and saying...

I sri biswajit naskar the owner of the car renult kwid (wb20-ag7234 ) which is submitted to their authorized service center at budge budge mahestala, kolkata on 30.5.16. I submitted my car for the accidental repair and first service of my car. They give a receipt copy against my vehicle and the wrote that the promised delivery date is 25.6.16. But now they are refusing me to delivery my car on time.
The service advisor are not proper...

Dear sir,
We are bringing to your notice, I felt very un happy when I gone to your body shop at Uppal
I have given the vehicle to change the glass, to find out the status you people mobiles are switch off in working hours, and to far no transport when I personally gone their no proper
Sitting fecilty nor no drinking water I have one more Maruthi car if go to their workshop they treat the coustmer exllent but your place...

Hi, I am an owner of Renault Pulse RxZ model car. On 20th June 2016, while going to office, my car refused to start. There was a full tank of Petrol hence no issue with that, battery was complete fine as well. The car is 2yrs and 8 months old only. An engineer came to site and found that the Fuel pump was not getting fuel. This is a very concerning issue since this could have failed us if we were travelling some where out of station. This...

I had bought Renault kwid from vidhatri Renault Mysore showroom...on delivery day, they asked us to come by 11 and vehicle was half ready...I just checked around and saw 2 dents on both the front doors and they refused to replace and long fight they agreed and told us to wait 2 hrs but we waited till evening 7 to get vehicle.

For first service we called the person who were in touch with me during car delivery. He was least...

I have purchased renault kwid 6 months ago from Nirmal car private limited Ajmer . But the dealer has not provided/send insurance policy.And after contacting several times there is not any positive response.
I am attaching the invoice and cover note which contains all the information about purchase and dealer.
please look into the matter and act immediately....

Renault Kwid Purcahsed on date 24.12.2015 Reg no. PB 11BY 1184 from Delhi Azadpur

In 5 months car engine damaged, informed by NCR service centre gurgaon duirng 2nd free service, replaced damaged engine assembly, but still the problem of engine oil leakage is same. During servicing they damaged sound system display system pathetic noise is coming from engine. gear shifting is pathetic.

In four moths car is a piece...

Dear sir

My veichle number tn 38 cb 6357 duster

I given my car to service in anamallais motors p ltd on 31.05.2016. Today 22.06.2016. Still now my car was not ready and i had not get any proper responsible. They are saying no man power and sometimes insurance issues.

Daily i am using cal taxi for transport. I spend a lot of money for that.

I am not totally satisfied. They not at...

Renault team,

I purchased a renault duster car on 05 may’16 from crystal renault ghaziabad.

After reminders, as of on toady date, i didn’t get any information & assurance for rsa (Road side assistance service) details/card after purchase of car. (It is part of deal on which i have taken this car)

No any support for confirmation of icici bank car loan details till date.

It’s...

Dear sir/ madam

I went to renault ghaziabad workshop (A-13/17, meerut road indl. Area, ghaziabad) for service of my renault duster where i feel the worst experience of service in my life. No body in the agency was ready to listen. I am totally unsatisfied from the service.

= ac is not working proprerly even after two services.
= bonat is still in the same condition.
= there is no proper washing/...

Hi

I booked a renault duster rxz model on may 15 from sikka mayapuri, new delhi and was told that my car will be delivered in 2-3 week but it never happened.
After multiple followup and complaint to renault customer care i got the update in email that my car will be delivered in june 3rd week.
Today is the last working day of 3rd week of june and after multiple follow-up with renault customer care and showroom...