Claimed

Renault Complaints & Reviews

4.1
Last updated Nov 29, 2023
Complaints 1529
Resolved
1189
Unresolved
340
Quick Links
Statistics
Share
Contacts

File a complaint to Renault

Having problems with Renault?

File a complaint and get it resolved by Renault customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Renault
Customer Service Contacts

Renault Phone Numbers

Toll free
1800 300 44444
424
197

Renault Website

Renault Head Office Address

ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar
Chennai
Chennai District
Tamil Nadu
India
600017

Renault reviews & complaints page 66

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Devadarsh Chinnuty Rahul
from Erattupetta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about your service and service customer relation officer

Address:686601

I am Rahul, kottyam, kerala..i bought renault kwid from your showroom at adichira near ettumanor.kottayam kerala .an accident occured on feb 25 .and all papers are cleared for insurance claim and the surveyer of insurance company checked and verified and claim sanctioned to showroom on march 1st and they give us delvery date on march 23 .but not even now no progress occured and the service maneger one Mr Mahesh ph:[protected]
not...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanjay@1
from Mumbai, Maharashtra
Report
Copy

Car audio and dashboard damaged when returned after servicing

Had given the car for servicing at jogeshwari highway renault centre mumbai . Found audio not working and dashboard damaged. Had given a complain the next day itself after noticing it, call the car again to resolve the same, but returned back saying it was already damaged at the time of giving for servicing.
The car was checked and was in good conditon at the time of giving for service
Mail sent to mr mandar tambe (Service manager)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SP4
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pulse car

Address:411004
Website:Renault.in

Bought a new Pulse car from Roharsh Motors Pune. The service as well as the product are poor.
1.In spite of 100% advance payment, made us wait for an hour in the showroom and no delivery.
2. When they delivered car @ home, no Tax papers/no RTO clearance/ no number plate- not even a tempoarary one.
3. Finally after going and getting the temp plate after 8 days, when finally took the car out, it started making a loud screeching...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sangam200277
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problems with my kwid rxt-o

Address:New Delhi, Delhi, 110009

I bought kwid rxt-o on 18.02.2016 in the name of sumit aggarwal from divine motors, azadpur, delhi. No issues with the dealer.

I have driven about 2700 kms and have got the first service done at divine auto workshop.

The problems i am facing:

01. There is abnormal sound from engine once the clutch is applied. Service adviser has marked this as normal.
02. There are serious issues with the...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
D
Debapriya Panda
from Surat, Gujarat
Report
Copy

Abusing customer

Address:Surat, Gujarat, 395007

I booked a renault kwid, which was to be delivered by wednesday ( 13th april, 2016)
but the loan procedure couldnt complete on wednesday followed by 4 public holidays, it got disbursed on monday which was the next working day, payment was realised at agency end, when i approached for delivery on tuesday, the sales executive in a very rude manner, denied the commitment and made false claims of intimating with no records as such and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
arvindra sengar
Report
Copy

Kwid rxt - quality

Address:Gurgaon, Haryana, 122001

RenaultRenault kwid rxt - misrepresentation of product details and inferior quality product provided

Purchased the Renault Kwid RXT (Red) from Gurgaon - NCR Moters Sohna Road Showroom in 10 October 15 (Paying the Initial booking amount). After many delays and arguments on the date of delivery finally received the Vehicle in the last week of January 2016.
However after the delivery of the vehicle many features...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
casanwarmal
from Buxar, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaints for charging price & other unjust levies by dealer ti automotives ltd, guwahati

Address:Kamrup Metropolitan, Assam, 781020
Website:renault

I am writing this mail as i am very much aggrieved with the renault dealer at guwahati . The details are given below

I have booked a reanault kwid car in the month of october 2015 and it was informed to me that car will be delivered by dec 15. But the car was not delivered in time due to allocation delay and production delay from company side as informed by dealer over phone and in mail also. Now on the day of delivery dealer...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Devendra S.
from Bhanpura, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not proper servicing

Address:457001

Dear Sir/Madam

Our Renault duster MP09SP8888 no proper servicing in your indore service center every time mistack in service.
Please provide our vehicle start to till date service statement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Andhare
from Igatpuri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Headlights

Address:400705

I have purchased Renault duster in 2010 optional model and in first servicing i.e 2000km I did it in chandivali service centre since then I'm facing problem in headlight focus and from that day I hav been complaining to the Renault service centres I have complained about it in chandivali by calling them n now I get my car serviced in navi mumbai khairne MIDC and they also failed to solve my problem from three years I'm been telling them I...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Shruti Salvi
from Mumbai, Maharashtra
Report
Copy

Complaint for new renault kwid car

Address:Thane, Maharashtra, 400066

On tuesday 1st march 2016 i booked new car, renault kwid from gen next motors, thane and got car delivery on last thursday 7th april 2016 evening. There was lots of mess created due to negligence from the sales person regarding payment made by bank. And now unfortunately, the vehicle has not been satisfactory because there is loud engine noise which disrupts during driving. My husband had deposited the car yesterday 13th april 2016 at same...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Renu Kumar S C
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kwid have serious issue in ignition motor

Address:Chennai, Tamil Nadu, 560039
Website:www.tridentrenault.com

I have purchased new top end kwid on 20th jan 2016. Till first service, it went well. After 1st service i use to hear a abnormal noise with vibration sound. I spoke to the service person and lodge a verbal complaint. He said bring the vehicle to the show room, i will have a look. After three days i went out and came back home and taking the reverse to park the vehicle the engine is switched off. I try to start & it did not. Luckily it happen...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Thane, Maharashtra, 421201

With in a month after delivery of a brand new kwid i had to visit renault service centre twice.

1st for faulty clutch pin & now for knocking noice while applying breaks when ac is on.
On faulty clutch they service centre said that there is a clutch pin which got dismentaled and same was fitted again.For this they have

Not mentioned the reason of the fault in any receipt from service centre.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anshul arora 1992
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac not working properly

Address:Faridabad, Haryana, 121006

Air conditioning of my car as per other renault cars(duster) is not working properly . fan speed is quite slow and temperature is not even maintained for 2-3 kms it stays good but after sometime it goes very slow which cant meet the temperature requirements of atmosphere .
complained 2-3 times in service center
so please get this problem solved as soon as possible
i am working with central excise department delhi placed...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
D
dkkrajput
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against dealer vehicle booking fraud

Address:Chandigarh, Chandigarh, 134109

I have booked renault kwid with the authorized dealer of renault, pmg autos. Pvt ltd- 47 industrial area chandigarh. On 7 th of jan-2016 . I had paid rs 20, 000/- advance as booking amount. Pmg had given me customer order form no 150 dt 7-1-2016. They had given me time of delivery for 2-3 month. Today 3 months have over and when i visited the show room pmg auto pvt ltd. And checked the status of my booking i got surprise when they told me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Nambirajan1947
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kwid/poor built in quality

Address:600091
Website:Renault

I bought a kwid rxt for jan 2016. The built in quality of the car is very poor.
I never seen a worst a/c performance in my life in any of the small segment cars. I didn't know how they designed such a worst car in all aspects for indians. I wanted to see the team who worked on the design. I gave my vehicle to the service center on apr 7th with below complaints.
1) the door light is switched off even the door is not closed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
Chandresh Desai
from Ahmedabad, Gujarat
Report
Copy

Problem with side light indicator switch

Address:Ahmedabad, Gujarat, 380015

I have purchased kwid rxl from karnavati parlklane auto Pvt. Ltd. Ahmedabad on[protected]. There is problem with sidelight indicator switch. It is on working after one and half month. The problem was not resolved at the time of first free service and I was told to pay RS.1500/- for the same. I can't feel to understand that why should I pay for new car purchased by me in the such short period.
Further, I have to mention that how the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Mumbai City, Maharashtra, 400059
Website:www.renault.co.in/contact-us.html

Purchased the Renault Kwid RXT (Red) from Mumbai – Goregaon Showroom in November (Paying the Initial booking amount). After many delays and arguments on the date of delivery finally received the Vehicle in the last week of March.
However after the delivery of the vehicle many features did not seem the same as how they were Advertised and Portrayed. The following are some of the features

1. Misrepresented Side Rear...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
devkishan modi
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealer quotation and booking

Address:Rajkot, Gujarat, 360002
Website:www.renault.co.in

Dear sir,
i had booked renault kwid as on 01/02/2016 but still i m waiting

dealer is forced to purchase as per quotation
1. insurance at their tie up
2. accessories
3. handling charges

if i will take delivery from showroom than why should i pay for handling charges?
regarding detail for dealer, myself and complain you can refer quotation for the detail


your...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pradyut Mishra
from Kolkata, West Bengal
Report
Copy

Kwid car's problems

Address:Kamrup Metropolitan, Assam, 781020

I purchased a kwid car [RXL] in last December, I have been facing some genuine problems that in traffic Pt it is not moved after that it is operated properly while ac is switched on. As a result, loud horns have to be faced regularly. Again Probably 799 cc may not be suitable for this, in each and every moment smooth driving can't be done.Since in my model of the car no fog lights are there, is there any provision to be fixed it without effecting...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Amol Lahu Shewale
from Ahmedabad, Gujarat
Report
Copy

Renault lodgy mh20 dj 8088

Address:Aurangabad, Maharashtra, 431005
Website:renault.com

Date : 02nd april 2016.
Dear sir,
I have purchased renault lodgy in may 2015, ( mh20 dj 8088) since day of purchase i am unhappy about the doors noise. Further the local dealer at aurangabad maharashtra india has assured for service and tried multiple times but couldn't resolve till date.
Further would like to mention about multiple failures of shockups and wirings etc. Which has took almost 40-60 days in total for vehicle...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy