Renault Complaints & Reviews

This is a Email I have sent you and i would request answers from some responsible person in Renault
Hi Team,
With reference to the Complaint Ref ID[protected], I am very sorry to inform Renault that I am a very Dissatisfied Customer of Renault.
I had Very High expectations when i bought the Duster from you and even recommended many friend to buy dusters from you who in turn have bought them, in fact I have a friend who...

Hello,
This is to inform you guys i am tired of my just 2 months old duster driven 2400 kms only .
Whereas from more then a month in ncr motors gurgaon, there was a issue in my car that it automatically goes towards left my car has been to diffrent checks of allignment, wheel balancing 6 times still the issue hadnot been resolved they have try to change parts like, arm, shocker and now they want to change my whole steering...

Dear Sir,
I have booked my Renault Kwid RXE(O) car from NCR Motors Adhchini, New Delhi on 13/12/2015 First they said that car delivery will be in End of February, Then they said March 1st week. Now I haven't received any call from dealer and they are not confirm me any date of delivery. I have made many calls to the dealer but of no use. Still I don't know about the delivery date of my car .they should provide me with fix delivery...

Dear sir
This is "shobh nath gupta" renault's customer. I bought your company's new car "duster" in july 2015 with registration no. Hr29 ak 4021 and chassis no. "meehsraw5f5089303" and i was suffered from an minor accident on 20/12/2015 so i transfered my car to your service center "renault gurgaon" (Sprint cars pvt. Ltd.). My complaint i. D. Is "1458688" and mr. Sanjay would attend & promise to delivered the car in 10 to 15 days but...

I have booked Renault Kwid in the month of Nov, 2015 at Renault Karnawati (Ahmedabad) and with the promise that delivery will be made in January. Now, after so much struggle, they have managed to allot me One Kwid but when I go for the final discussion they said pricing is increased and I have to pay as per current structure. Earlier basic pricing was Rs. 3, 68, 504 and now they are asking basic price as Rs. 3, 79, 747. All respective components...

From: Prakash Pandey
Sent: 28 February 2016 11:35
To: [protected]@renault.com
Cc: vivek.[protected]@renault.com; hima.[protected]@renault.com; [protected]@renault.com
Subject: RE: my complaint is regarding for poor performance - Renault Kwid

Hello,

I want to highlight a serious issue of clutch and braking system, which i am facing from the very first day in my car, regarding this issue i...

Dear Sir,
i have booked a kwid car RXT(o) on 29/10/2015 with receipt no:: KP/OMR15CH/654 at the location:: Renault OMR, No:18, Developed Plots, Electronic Industrial estate, Perungudi, chennai and at the time of booking they told me that they will deliver the vehicle on January end or Feb 1st week, but i havent received any call from the sales person or even from show room, after making calls to sales person and show room.. they keep...

Respected Sir,
Renault people and their dealers are overloaded with so much of bookings. They weren't prepare for such huge bookings . And this is reflecting in their service. No one is bothering to give any response. I booked my car from Renault Thane(Mumbai) more than 3 and half months ago. First they said that car delivery will be in mid January, Then they said feb 1st week. Now its last week of Feb still i haven't received my...

Dear Sir,

We booked a Renault Kwid in the name of Mrs. Laxmi Thakur from Sapna Cars Pvt Ltd- Mandi (Himachal Pradesh) on october 14th, 2015 with the expected date of delivery to be in last week of Dec 2015. When we call the dealer in Dec 2015, they assure that we have deliver your kwid in Jan 2016, and when we call them in Jan 2016, got the same answer that your kwid will be delivered in Feb 2016. In the first week of feb...

Hi
i have booked renault kwid on 1st of november and it is going to be the 4rth month but the dealer didnot bother to give the delivery status.
hugely disappointed about the service as no one knows about the time frame.
god knows what would be the after sale service....

Dear Mam,

As you may kindly be aware that on 18.02.16 I had sent my Renault Duster no. HR10Y 6966 for service and necessary alignment to your service center at Maya Puri, Delhi. I received an estimate of Rs.9500/- from your service center, the copy of which is enclosed for your ready reference. Later, I got message that break shoe also need to be changed and the cost of which would be Rs.3000/-. I agreed and asked them to...

Sir,
I have booked KWID R* T varient, ice cool white in color on october 3, 2015 at Renault showroom, Calicut. Unfortunately, I have not yet received any response from the officials of Renault.
I have contacted them many times, but they had given excuses.

Kindly do the needful...

Dear team I booked car (Kwid Rxt) on the date of 26 September 2015 in patna Renoult showroom (saguna more Branch) but still not get delevery...

Renault India — Kwid - delay in delivery of vehicle for 5 months

4 Reviews
Li link2pankaj87 on Jan 21, 2016
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Dear Sir,

We booked a Renault Kwid in the name of Mr. mahinder pal from Sapna Cars Pvt Ltd- Mandi (Himachal Pradesh) on october 13th, 2015 with the expected date of delivery to be january, 2016... The dealer is now delaying the delivery explaining that Cars have not...

My new kwid purchased from Patna Bailey road show room on date 19 Feb 2016.today when I have tried to start but after turn on the key display on screen not shows any details.pl help as soon as possible....

Dear Sir,
I am one of the early customer of RENAULT Duster (KL-07 BW 6364) since January 2013 with full payment of cash on whole. The reputation and quality of RENAULT in the globe has made me to make the purchase.

The vehicle was performing pretty good till day before yesterday. I changed the timing belt at 1, 26, 000 KM on 30th December 2015 and subsequently the alternator belt and relevant supporting on 29th January...

Hi, I've cancel my booking of Kwid Car on dt 16-01-16 due to non response received from Renault Mayapuri New Delhi Showroom, but still they have not clear my refundable amount. Can any one response on that....

I purchased a Renault Duster from your Srinagar Showroom on 14 th December 20015 .In the name of Samina Shah. While I was processing my papers for registration in concerned RTO Office .My papers were rejected as they said that the Form no.24 submitted by me was a scanned copy and an original one is required. I contacted the Renault dealer in Srinagar who after some delay gave me a new Form 24 saying that this is the original one. I again...

Hello

I booked renaut KWID on 21st October 2015, at the time of booking sales person told me that i will get this car around 1st week of Jan 16, but still i haven't got any update..

On top of it when I am calling at showroom, but I could not get any satisfactory response from them. I have already received message from company on 8th January 2016, my car is manufactured at Renaults Chennai Production in spite...

My self JITENDER SETHI I have booked the car in mahindra and mahindra dealer shri durga automobiles 55 no.rama road delhi 110015 mahindra KUV 100 k2 petrol 2016 model car in[protected] when we booked the car we told that executive that our relative marriage in[protected] that's the main reason we booked the new car and they told us no problem sir we promise to you we delivered the car before[protected] but know they told us wait for one month...