Renault Complaints & Reviews

Sir we had purchaseda car of renault from dulichand motors, kolkata at the time of selling we were told that our car comes with bumper to bumper insurance. But 3 months back on 27 august my car accendent in kolakata. I went to service centre on 29 auigust . They said they will give me my car back on 27 sept'15 but till today they had not given my car. After 2 months they called me and said that i have to rs.12000+ for repaing purpose as...

I am Upasana Bagchi from Kolkata. It's now quite a time Renault has launched KWID, by the first look only we liked this car very much nd places an order on 8 sep 2015 with some regestration fees. As there is only one showroom in Kolkata we dnt have options for the dealer bt now it's been 2 months where dealer promised to deliver this car by 17 of Oct bt he has been delaying for last two months and still doesn't have any surety to deliver...

Dear sir/madam, this is so bad about renault like company that there is no proper importance by their executives and higher authorities.i had booked the renault kwid top end model from one of the wellknown dealer unnati motors wadi.i have paid full amount rs.4, 30, 000/- in cash as per discussion with their executive.They committed me the delivery before 7th of november 2015 and i clearly told them that i want my vehicle before 7th of...

Dear Sir
i booked Renoult Kwid (o) on the date of 26th september 2015 at Patna Showroom (Saguna More) but still i not get any information regarding delivery .
Many time talk with them but they not clearing me .
so plz help and short it out my problem..
Rgds.
Amit Tyagi
[protected]...

Sir/Madam, I have booked a renault Kwid RxT(o), Outback Bronze by paying Rs 11, 000 (12 oct. 2015) in Ahmednagar renault showroom when the car has been delivered to me. ... I contacted to Ahmednagar showroom they are not satisfied answer to me ? pls tell me immediately....

Hi,

Booked RxT(O) outback bronze on August 14th, 2015 from TVS Renault, Calicut(KL) dealership. Delivery was promised in the first batch of 34 cars itself by October start. But it's getting delayed now & the dealer is skipping dates. Please clarify the ground reality for this 2.5 months delivery delay.

Regards
Prem Kumar
Kerala
[protected]...

Sir/Madam, I have booked a renault Kwid RxT(o), Outback Bronze by paying Rs 31000/- through Renault dealer Ship at Meghalaya Shillong on[protected]. As per the booking list, I am at Sl No 15 waiting list. Although 2 (two) lots of renault kwid have been received (20 to 30 Nos) by the shillong dealership, 1st lot -before Durga Puja Festival and 2nd Lot just after the Durga puja (in the month of october 2015) the car has not been delivered to...

I contacted to Ahmednagar showroom and told her to call me back when they are free, as I was interested in Renault Kwid but call attendent consistanltly appeared to be rude and arrogant. Finally she said if constomers want file a complaint they can!! This was very insulting and awkward experience for me. I contacted that showroom twice and both time same lady attended the call and showed her rude behavior. I have call recording of 1 st...

I booked Reanult kwid RXT (o) on 26th Sep 2015 in Pune Chinchwad Showroom (Pashankar Auto) with a booking amount of 5000.

I got commitment date for delivery on Dassera 22nd Oct 2015.

Later after a week - sales team conveyed delivery will be in first week of November & have to pay further amount.

I paid amount of Rs.3, 43, 212 to showroom on 20 Oct 2015 & further Rs.18, 045 on 21 Oct 2015...

Hi,

I need your kind attention that your dealer M/s Nirmal Cars is manipulating the ‎price of KWID & forced customers to buy Accessories, insurance & RTO on mandatory basis. I have 4 different rate sheets of the same variant.

As per my understanding & process followed by other dealers & other company dealers is to focus on ec showroon & logistics only. It's optional that we buy insurance,...

Am kamal my car Renault duster RXL 110 PS car no:AP29CL6979 Not in perfect condition very bad at maliage, pickup and condition. At service center they are not responding properly so plz respond my contact no:[protected]...

Hi, I bought duster on March 09 2015. This is the date when my painful journey with the company began. Initially I got my vehicle with multiple issues..to name a few: 1. There was a sound from the rear end of the card 2. Bumper was damaged ..it seemed like an accident has b 3. Other Multiple sounds from the front panel 4. Defective Stereo it seemed as if the car that I bought from the company is second hand. After a lot of struggle,...

To Start of, the Car is the best I could possibly think of when compared to others in the segment it falls - Renault Pulse. But then very Poor After Sale Service, very Pathetic First time Experience with Service Center. God only knows who would take this seriously and act accordingly as I am sure the Organization does not care about these things as all it matters is for them to Sell and Forget as they made a Sale. Kindly get your Service...

I am Sachin, I am using renault Duster DL 1CQ 6422. I am facing bad service by renault since 1st service, and today is the heights of poor service level. my car broke down at 11:00 AM, I called renault helpline, they told me that person will reach to you with in half hour, it's been more than five hours and no one has come till now. every time when I call their help line, they say person is reaching with in 10 Minutes and they will...

I had sent my car (Renault Fluence KL-52D-4087) for repair of Faulty A/C Unit, Anti Pollution Warning, and Stereo failure at Renault Thrissur under Warranty . I was informed that, some spare needs to be changed for the anti-pollution warning and the whole A/C unit needs to be replaced. When enquired, I was told that, the replacement as suggested by the Service Engineer did not resolve the problem and they need to replace other parts too....

Sir/Madam, , , , My Renault scala Car No MH 13 BN 4565 is a case of defective car. I got delivery of car on 19/12/2014 at 8 pm and on same day I face complaints while coming to my home town, I called to customer care and registered my complaint with concerned of car on 21/12/2015 complaint No[protected] and that after complaint management team suggested to roharsh Motors about My complaint to replace the defective car viva mail dated Dated...

I purchased a Renault pulse after doing through research, before pulse I had Tata Indica which I drove for 5 years and was pretty much satisfied with the experience. But my experience with Renault Pulse is not very exciting especially with after sales part. Below are the problems which I am facing with after sales team of Renault. I had to change the tyres before 30000 km as it got worn out and when I reported this to the sales team their...

I bought Renault Lodgy RxL Diesel version 25 days ago. I was travelling with my whole family to Mysore and the Steering wheel got totally jammed. Luckily escaped from crashing another car at highway. I called up the customer care for Road side assistance and there was no proper response, hence I have to arrange transport for my family and reached home @12 midnight.My whole family's life was at risk. I had taken it to Service centre @Mysore....

This is very disappointing that such a well renowned company "Renault" has been so unprofessional to my family in India This is the first time my family decided to go with new brand and wow what a rude response from customer care. So, in India we were traveling and there was heavy rainfall and guess we noticed water had entered thru back trunk completely our luggage was wet. We have always been buying Maruti, Toyota, and multiple other brands...

This is very disappointing that such a well renowned company "Renault" has been so unprofessional to my family in India This is the first time my family decided to go with new brand and wow what a rude response from customer care. So, in India we were traveling and there was heavy rainfall and guess we noticed water had entered thru back trunk completely our luggage was wet. We have always been buying Maruti, Toyota, and multiple other brands...