[Resolved] Renault — Renault kwid poor performance | |||||
From: Prakash Pandey Sent: 28 February 2016 11:35 To: [protected]@renault.com Cc: vivek.[protected]@renault.com; hima.[protected]@renault.com; [protected]@renault.com Subject: RE: my complaint is regarding for poor performance - Renault Kwid Hello, I want to highlight a serious issue of clutch and braking system, which i am facing from the very first day in my car, regarding this issue i have visited 3 times in renault service station. where my car was kept for around 6 days to rectify the issue. but i am highly disappointed that still some issues are remain same. car clutch and break system not respond some time while driving. i feel highly unsafe while driving the car as i observe renault have compromise in several important features for cost cutting in car. Eg. 1. Car clutch and Gear system is not refined and clutch not working sometime while driving. 2. Car braking system is not working. 3. Car front door window vibrate while driving 4. car rare view mirror are of cheap quality i am facing high reflection during night driving. due to these problem it is very difficult to drive the car safely. and i feel highly unsafe during car driving. i request renault kindly look the matter on priority and urgent basis. Prakash Pandey Asst. Manager - SEO Mob: [protected] Digital Department www.inkhabar.com ( India News) www.newsx.com ( NewsX) ________________________________________ From: Prakash Pandey Sent: 28 January 2016 10:19 To: [protected]@renault.com Cc: vivek.[protected]@renault.com Subject: my complaint is regarding for poor performance - Renault Kwid Hello. I'm Prakash Pandey, mobile number ([protected], [protected]). i have purchased Renault KWID in Oct 2015 from your Delhi NCR Dealer, my complaint is regarding of poor performance. When i drive my kwid, the Doors Window vibrate, i already update this issue to your dealer from where i purchased Kwid but no response come yet. One More issue is that the side mirror quality is very poor, i can't see the vehicle properly which is running behind to my vehicle. and if i am talking about mileage that is also not same as committed by Renault. Kindly look into my issue and update me as well. Feel Free to call me anytime. Prakash Pandey Asst. Manager - SEO Digital Department www.newsx.com (India News) www.inkhabar.com (NewsX) Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. | |||||
5 Comments | |||||
Comments
Hi prabhatpandey.in, we regret the inconvenience caused to you. Kindly share your contact number so that we can get in touch with you and assist you further.
Reply
Hi prabhatpandey.in, thank you for sharing your contact details. We have forwarded your concern to our team they will get in touch with you shortly.
Hello Prakash, we understand that our customer support team has contacted you and extended assistance towards your queries, and an appointment for vehicle inspection has been scheduled on dated 11th March as per your convenience. Kindly be rest assured that the concerns will be attended and delivered to your satisfaction. In case any support required please connect with us at[protected].
I totally upset by the poor performance of Kwid RXT model on common inclined roads that i usually drives with my Alto800 before.Which delivers only 48 PS of power.But you are claiming that kwid having 54 PS of power but it wouldn't climb up even in 1st gear, where Alto800 usually do with 2nd gear and it also having low pickup compared to Alto800.
I had a strong doubt about its Engine, Transmission design and its manufacturing.
I totally fed up with the car.I loosed my money and time by purchasing and waited for the car delivery
Please check it and do whatever necessary as early as possible.
Name :Johnson george
PH: [protected]
I had a strong doubt about its Engine, Transmission design and its manufacturing.
I totally fed up with the car.I loosed my money and time by purchasing and waited for the car delivery
Please check it and do whatever necessary as early as possible.
Name :Johnson george
PH: [protected]
Dear Johnson, we are sorry to hear about your experience. We have forwarded your concern to our team, they will get in touch with you to assist you further.
Jonnsongeorge's reply, Dec 26, 2016
no use at all.
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