Renault — Renault Kwid "Side View Mirror"

Address:Hyderabad, Andhra Pradesh, 500057
Website:www.renault.co.in/vehicles/personal-cars/kwid.html

Hi Sir/Madam, I am sriram resident of Hyderabad, I recently purchased a Car from Renault Brand (Model: Kwid RXT), it's been just 1.5 Months so far. I have a problem with respect to the “Side View Mirror” of this car. The “Side View Mirror” which company has provided with this Vehicle is totally different. It is not the same one which they have shown in the brochures / advertisement of this vehicle and in company's official website. Iam not comfortable with the side view mirror which they have provided with this car, it's a pretty old model. Iam really facing tough time with it daily in adjusting. I want the same one which company has showcased in their brochure /TV Advertisements/ company website. ImI'mreally unhappy that the company is misleading the customer by showcasing something in the brochure / Advertisement /website and providing a different one in actual with the Vehicle. Iam attaching the car brochure and the “Side View Mirror” picture which the company has provided with the vehicle for your reference and easy understanding. You may also refer the below provided company website link. https://www.renault.co.in/vehicles/personal-cars/kwid.html please download the Car broucher from the below link as i was unable to attach the PDF file. https://www.cdn.renault.com/content/dam/Renault/IN/vehicles/Renault-Kwid-2015/Brochures/Renault-KWID-Brochure.pdf Request you to please help me in this regard. Thanks & Regards, Sriram
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can some one help me with this issue
Hi sriramvv,

Kindly provide us your contact number so that we can get in touch with you.
Hi, here we go [protected].Appreciate your quick response.

Thanks & Regards,
Sriram
I haven't got the cal yet, when can I expect plz?
Still i neither recieved any call nor i see some one looking into this.Very irresponsible customer Care. Renault is running the customer care only for name sake ..least bothered in addressing customers concerns..

Very disappointed in opting a Renault product.
Dear Renault Customer care

This is vikas samadhiya i bought car in jan and i am quite satisfied with the performance of the vehicle but let me know i want to change My side view mirrors with the same as shown in your brouchers as since Jan i am demanding from your dealer but till date i am not getting any single response...Awaiting for your kind reply my email id is [protected]@gmail.com contact number is [protected]...
Hi Vikassamadhiya, thank you for reaching us our team shall connect you shortly.
Service is a farce. They could do so much more if they tried, they just don't want to.
My Duster went for service and all the floor mats came back covered with mud

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