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Roca India / Parryware Complaints & Reviews

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Updated: Jul 10, 2025
Complaints 338
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37
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Roca India / Parryware reviews & complaints page 7

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A
aaradhya enterprises
Dec 6, 2021
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Dear Sir/Madam,

We had purchased 2 wc of parryware 6 month back and the same was fitted under supervision of your representative. However, we are facing this issue since day one. We had raised multiple complaint pertaining to this issue but your representative failed to resolve our query. Every time your representative make videos of our wc flushing issue but there is no concrete resolution to address our issue. It becomes very embarrassing when we have guests at home and flush is not functioning well. We request your team to please address our issue at the earliest and resolve it once and for all. Contact no. [protected] Atish Indulkar ot
Roca India / Parryware customer support has been notified about the posted complaint.
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    R
    rajkj12345
    from Ranchi, Jharkhand
    Dec 3, 2021
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    Address: Mohanpur premnagar dehradun Mobile 9927699137

    My newly installed jet spray of bathroom. Is creating problems. Its chan disconnect from top point.
    Kindly replace it
    Roca India / Parryware customer support has been notified about the posted complaint.
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      S
      Sandy20001
      from Bengaluru, Karnataka
      Dec 2, 2021
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      Mixer and commode flush tank not working.
      Roca India / Parryware customer support has been notified about the posted complaint.
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        S
        Sohinee Sarkar
        from Kolkata, West Bengal
        Dec 1, 2021
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        Address: Natural City 43 Shyamnagar Road Dum Dum park Bazar Block E,Flat 3E Kolkata 700055

        Water tapes, comotto and shawer is not funcationally properly
        Roca India / Parryware customer support has been notified about the posted complaint.
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          M
          mubeen Farha
          from Mumbai, Maharashtra
          Nov 29, 2021
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          Address: 10-5-391/54)91/A

          I have order of 3 Kurtis of XL size under offer 799/-, but I haven't received the item as per my choice of order.instead I received old and small size Kurtis, I feel cheated and disappointed.bad experience, refund my amount.
          Roca India / Parryware customer support has been notified about the posted complaint.
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            M
            MK Panday
            Nov 28, 2021
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            Address: H403, vpo- suchan kotli,dist. Sirsa, state-haryana-125055

            I have purchased two new diverter pc on 29/09/2021 but in one pc is defected ( push button not working). I have raised many complaints but no response any engineer and technicians, please resolve this issue,

            Thanks...
            +1 photos
            Roca India / Parryware customer support has been notified about the posted complaint.
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              A
              Anilsharaf
              from Patna, Bihar
              Nov 27, 2021
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              Address: Anil Sharaf, Advocate, Near Vrindavan Nursing Home, Exhibition Road, Patna - 800001

              The clip of the hinge of 'Deluxe seat with jet for camode' is fallen within a few days of the purchase, as shown in the image attached herewith.
              Your customer care center Patna refused to solve the problem.
              Please de the needful at the earliest to resolve the issue.
              Roca India / Parryware customer support has been notified about the posted complaint.
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                A
                Advocate Deepak Singh
                Nov 23, 2021
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                Address: Mau Road. Sidhari. District :- Azamgarh

                My Parryware Spindle for Taps Repairing Part Fitting Cartridge/Quarter Turn for Parryware Type is broken and I want to change SPINDLE.

                Deepak Singh.
                Village-Jairampur.
                Near Aditya Hospital.
                Mau Road Sidhari.
                District:- Azamgarh.
                Uttar prades.
                PIN:- 276001
                Mobile:- [protected]
                Roca India / Parryware customer support has been notified about the posted complaint.
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                I don't receive any feedback from company side till date. I want to change my broken Spindle part.
                Reply
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                  R
                  Rasswanth
                  from coimbatore, Tamil Nadu
                  Nov 18, 2021
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                  Address: Tiruppur

                  Parryware closet flush switch broke within 20 days o[censored]sage, I bought 2 both have the same issue.
                  Roca India / Parryware customer support has been notified about the posted complaint.
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                    A
                    Ashmilogistics
                    Nov 18, 2021
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                    Address: PLOT NO 21/3, NEW BYPASS, OUTER RING ROAD, UMRED ROAD, VIHIRGAON, NAGPUR 441 204

                    This issue happen since 6 month.
                    Tap not working properly, Flush Button not working properly & sensor continuously working water flows continually.
                    Customer Name : Ashmi Logistics
                    Roca India / Parryware customer support has been notified about the posted complaint.
                    Nov 23, 2021
                    Updated by Ashmilogistics                     please resolve the issue at the earliest, still no representative come at our premises.
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                      9
                      9779952271
                      Nov 12, 2021
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                      I have registered a complaint on 29th October for cistern leakage your plumber visited the same day repair and service the cistern and taken 1000 rupees from me.
                      Next day same issue arises, but after several requests no response from your side.
                      Kindly do the needful at the earliest.
                      My registered number is [protected]
                      Roca India / Parryware customer support has been notified about the posted complaint.
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                        N
                        neeraj.rakholia
                        Nov 10, 2021
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                        CHA/011121/07- It's been more than 3 4 days and none has visited my home yet, CHA/181021/02 - I had raised this, and this complaint has been closed by your team without fixing issue.

                        When I contact your customer care, I don't receive any good response.
                        I want a technician to visit my home and fix this issue asap. I have been waiting for more than 15 than from my first complaint. This is pathetic
                        Roca India / Parryware customer support has been notified about the posted complaint.
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                          P
                          Prajwal Tripathi
                          Nov 7, 2021
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                          Address: Near Udaya Public School, Mahadev Jharkhandi,, Kunraghat, Gorakhpur

                          My washroom' pot flush is not working which I bought from parryware
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                            B
                            Bandaru Srimannarayana
                            Nov 2, 2021
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                            Address: H.no:15-11-377, vdos colony , khammam ,507002

                            Western basin ring was becoming worst with the below nails in between the basin and the ring, so please consider this as priority and resolve the issue immediately
                            Roca India / Parryware customer support has been notified about the posted complaint.
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                              S
                              SABRA KHATUN
                              Oct 27, 2021
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                              Address: 22-106-7/3, dayal nagar, gajuwaka,
                              Website: Perrywears

                              Sir i got a wrong order, I order cotton frock kurtis and i got kurti but it's not my order and defective piece also. So i request u to change it please Or refund the amount which I paid. 650 rupees.
                              Order id number is:AWB.NO.[protected]
                              650 I paid on cod, if exchange is not possible so please refund the amount

                              Name: Sabra khatun
                              Ac. No:[protected]
                              IFSC code:SBIN0007087
                              +1 photos
                              Roca India / Parryware customer support has been notified about the posted complaint.
                              Oct 27, 2021
                              Updated by SABRA KHATUN                               I got wrong order I want to change it

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                                V
                                varunsqa
                                from New Delhi, Delhi
                                Oct 27, 2021
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                                Website: www.parryware.in

                                I've purchased Parryware Single piece toilet seat from "Shanti enterprises, Ghaziabad (201001)" on[protected] and 3 days later its seat cover's hydraulic system got failed. I filed the complaint with Parryware customer care (complaint number: CGH/270821/02 ) Their technician came and agreed that part is faulty and its replacement was approved.
                                Since then, i have followed up several times using their customer care whatsapp number, email, phone number but the part is not replaced even after 2months of complaint. All they say is part not available.
                                Roca India / Parryware customer support has been notified about the posted complaint.
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                                  9
                                  9444940616
                                  Oct 25, 2021
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                                  Address: 1 F Hanut Apartments, 131 Vellala Street, Adambakkam, Chennai 600 088

                                  Respected Sir,
                                  I have purchased 2 units of western closets on 21st October 2021 from M/s. Sri Lakshmi Hardwares, Adambakkam and we found one flush unit was leaking. We lodged a complaint on 22nd October 2021 vide no CCH/231021/46 and your Engineer refused to replace as the damage is done due to transportation.
                                  Please resolve as it’s not consumer fault.
                                  Regards
                                  R Ramesh
                                  +1 photos
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                                    T
                                    Teju N
                                    Oct 25, 2021
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                                    Address: Vrushadhri Nilaya, 36/1, 2nd cross, Gowdru kariyappa layout, lake view road K Channasandra Kanaka Nagar, Horamavu, Bangalore Urban Karnataka - 5600

                                    Damaged western toilet
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                                      A
                                      alpanacharan
                                      from Durgapur, West Bengal
                                      Oct 24, 2021
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                                      Address: B 3 chameli apartment sankarpur west durgapur 6 W bengal

                                      I have an wall mounted commode and the cistern is fitted to the wall which is leaking whenever flash is used
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                                        J
                                        James8954
                                        from Chennai, Tamil Nadu
                                        Oct 23, 2021
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                                        Address: Chennai

                                        ON 16th Oct a person from Parryware visited and tried to rectify the problem on the wall mixer and informed that its an issue in the product and needs to replaced but then he has gone and not turned up. Poor service by parryware. Disappointed. Now not picking up call and not solving the problem .
                                        Roca India / Parryware customer support has been notified about the posted complaint.
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