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Roca India / Parryware Complaints & Reviews

www.roca.in
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Updated: Apr 7, 2025
Complaints 341
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36
Unresolved
305
So far, so good. Roca India / Parryware is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Roca India / Parryware will keep up the work and continue to help more customers with their concerns even better 🤝
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Roca India / Parryware reviews & complaints page 9

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D
Dr Gopalakrishnan
Aug 16, 2021
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Parryware Flush Valve and Excessive Service Bill.

Address: Martin Enterprises, 12, North Masi Street, Madurai.

In our Hospital, two Parryware concealed push flush valve were leaking and we called for service through our vendor. The service technician Mr. Bose, came from Martin Enterprises, Madurai, 90 Kms from our place, Rajapalayam. He came on 13.08.2021 and serviced the valves and said salt deposition was the cause for the leak. He cleaned it and changed Washers of the valve in both units. He did not tell about the cost of the Washers and also he...
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D
Deepa Lunawat
Aug 16, 2021
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Flush tank

Not working flush tank...
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B
binodkumarb
Aug 14, 2021
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Parryware vitreous seat cover non availability

Address: Veliyath parambil, Neduvannoor, Chowara P O, kochi, Kerala 683571

I purchased a parryware vitreous European closet. Now the seat cover damaged. It is sorry to inform you that these heavy duty seat cover is not available from any of the shops in ernakulam, kochi, Kerala. As far as customer is considered it is very bad after sale customer service. Hence I request you to make available to me immediately.
Mob [protected]
[protected]@gmail.com...
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H
Hari Nandan Reddy
Aug 14, 2021
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Flush

Address: 309/b Madhava nagar HIG Phase 1 r.c.Puram BHEL Hyderabad 502032

Flush leakage without even pressing the buttons...
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R
Rohan13619
Aug 13, 2021
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Damaged mixture null

Address: New jaganpura near trideo mandir patna

I bought a parryware mixture null last month and it is damaged and in warrant period...
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H
hodi
Aug 12, 2021
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Docket No.: CHW05082103 Water is not filling properly in bathroom toilet cistern.

Hi Team,

In my bathroom toilet cistern water is not filling properly. To fill water it takes minimum half an hour which is not acceptable. Water is filling inside cistern very very slow. I am facing this problem from long time.

That's why I have raised a ticket requesting on dtd.05.08.2121 to log a call to customer care regarding cistern problem in my bathroom toilet.

From customer care told me...
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N
Nixne
Aug 12, 2021
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Flush valve not working

Address: 274 B Ushanagar extn, Indore 452009

Hi Water leakage from one of the Parryware Flush valves in my home,...
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B
balanjyothi
Aug 10, 2021
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Closet seat cover is faulty

Address: Cheringal House, Manisseri East, Ottapalam, PPalakkad Dist., Kerala.

The problem closet was bought in Sept. 2019. Its seat cover has lost its slow-closing motion and it’s now closing abruptly like the other normal seat covers. It needs repair or replacement if it can’t be....
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O
Om Tomar
Aug 10, 2021
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Handle slip

Address: 32A/5 New patel nagar, 1045/2/4 Rau

Nal ko chalu band karne ke handle
Ke andar jo plastic ki grove he wo kat
Gayi he jiske karan nal chalu band nahi ho raha he slip ho jata he
Mene PARRYWARE ka saman lekar koi galti kar di kya so itna pareshan hona pad raha he...
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Brittofernando
Aug 6, 2021
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Inadequate/improper customer service

I have registered a complaint about the product quality . It appears to me local sales agent cheated me by selling duplicate Parryware items. So far… no action being taken… I have enough evidence to prove that I was cheated…. Inadequate/ improper customer service…...
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M
Mohit narulaa
Aug 5, 2021
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Flush valve

Address: Ranjeet nagar near mrf tyre showroom opposite dayawati hospital

My toilet seat flush valve is not working properly... Itss in guarantee...
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A
Aravind_sak
Aug 3, 2021
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Toilet flush issue

Address: 60,Om sakthi nagar,puliampatti,pollachi

Recently purchased toilet unit and I am facing problem with auto cut off of water level in flush tank.
When water level reaches specific level, water inlet should be cut off, however there is no cut off and water keep flowing in the storage tank hence facing large quantity of water wastage....
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K
Keezhathu
Jul 31, 2021
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Parryware closeT

Address: Tellicherry, kannur Dt. Kerala

I have two sets of parreyware closets.
Flushing system is not working properly
Needs a technician to check it....
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R
Rajashree Hazra
Jul 31, 2021
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Bathroom faucet replacement

Bought the product on 1st week of june, from then till today, end of july.. No replacement initiated.. each time customer care department says, product out of stock..!! please help.. being a reputed company, this type of behavior not expected from parryware..!!...
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R
Ramankutty Poonthiyil
Jul 30, 2021
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Cress Eden single piece WHT C8852

Address: 12, Chaithanya, K.T.A. Nagar, Pudupariyaram, Palakkad-678731

The above closet was purchased from M/s. KAV Shaik Rowther & Co., Palakkad, Kerala vide invoice No.A003592 dt.24.01.2020. The seat cover of the same came out from the unit while lifting. A complaint was registered through your toll free number on 16th July 2021. Your Tech. visited the site on 17.7.2021 and assured to change the defective seat cover. Even after 13 days the Technician has not attended to the defects. It is, therefore, requested...
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J
Jasir ahammed
Jul 28, 2021
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Cardiff wall hung broken.

Address: Daarul suroor, opp. Poonja tiles ganjimut, mangalore, D.K -574144

I brought cardiff wallhung on 2020 june. When i am trying to fix that manufacturing defect, later I complained to service Center and they sent a guy and he solved it. Now in my home my father and mother are there i am in abroad. So since 6 months no one is using that wallhung. When my cousin came and use that he found that wallhung is been broken. So please, My cousin have been complained about this but no reply at all....
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P
Pralay Talapatra
Jul 28, 2021
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Seat cover fitting of simless suction commode made of parryware.

Address: Kolkata 700126

Seat cover of seamless suction commode does not stay fit, it remains escalating....
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R
Rocky2323
Jul 26, 2021
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Western toilet water storage

Address: No 1, customs road, nathapattu post, and U.C.Chavadi, cuddalore 607001

I had purchased parryware entice in cuddalore, Tamil Nadu.. 40% water staying in western sink.. Technician came from company side and arguing that it's model, water I'll stay in western sink.. With 40% filled with water, how can a customer use western toilet?? Is ths parryware model?? Water staying in sink, even though we flush the tank......
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O
ohmprakash22
Jul 26, 2021
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Parryware tap issue

Address: No.24, rajiv nagar, Nemilichery, Thiruninravur, Chennai-602024

Parryware tab which we bought 11 months back is not working correctly now. We had same complaint 5 to 6 months back and even after service we now get same issue....
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Bhanu0204
Jul 25, 2021
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I m complaining about my kitchen tap

Address: Village gurah jattan teh. Ghagwal district samba jammu and kashmir

My kitchen tap is not working properly its totaly free and water running continuously please change it as soon as possible...
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