Royal Enfield Complaints & Reviews

I have booked Scram 411 bike from Gupta Automobiles Royal Enfield with an amount of 10000 . On not giving me bike on promise date I cancelled my bike and pitched refund . Now Royal Enfield people are refusing to give me refund . They promised me to give refund on 20 July 2022. But now they are not giving me refund. Please take Strict Action against them. This is how a customer is treated in Royal Enfield....

Dear Team,
Dear Sir,
Last one year Continue face problem Clause Plate problem, lots of complain but not solve my problem and ask evry time money ...
One of the worst service centre Royal Enfield Bike ...
Manufacturing Defective Model Sale me ..
13000 three time clause plate nots working ...
Automatic Clause plate defect ...
Give me solutions ...
I am physically and mentally harrashment...

Hi,
I owned my FIREBALL METEOR 350 on Aug 26th 2021. While at that time the only intimation I got regarding free service is I can avail 4 free [protected]@(500km 1st then evry 5000km the further service). As of now my bike ran for 7.5k km and I used two free service only. But now one of the employee from that franchise called me and said like your 3rd free service is expired (because their is a time period for each service if you are...

Respected sir

Myself Pradip Boro, residing at Santipur Hill Side Bhutnath road, Sir I brought a bike Royal Enfield from chirag Enfield Maligaon, on 2021 october, for which you have issued a RC on 19/10/2020, No- AS01EM9533 but Sir till today I haven't received the hard copy.
So, this is my kind request to you please, look into the matter and send my RC as soon as possible....

I had booked royal enfield meteor 350 supernova on 26/03/2022. After few months the salimath engineer staff said there is a new vehicle with same model but without navigation . He asked me to chose between with navigation or without navigation vehicle . I chose the new model without navigation vehicle . Accordingly a new model vehicle was booked last month . Now when I contact salimath engineer's staff CHENNAMMA ( staff name )regarding the...

My booking date is 04/03/2022 but received mail today on June month booking. Currently bike manufacturering is not start yet

Please explain which service you are providing.

Please look this matter seriously. No one responce from any side .

Please share escalation matrix....

I facing a lot of problems in my royal Enfield classic 350 and i check it on various royal Enfield workshops but no solution will be found i have all my records and mostly it will be in the showroom but not solution will be found....

Issues raised on the very next day of the delivery of bike from vintage section that is on 21 june, 2022. Since then mine bike is in workshop and today the staff is calling me regarding the service due. I'm unable to understand how unprofessional way they are dealing with the customers and no one is taking the accountability for the solution.
Issues raised were wobbling, rear brake, wiring issue, nut bolts missing from silencer, reserve...

I am Chunni Lal a Government servant writing this letter with deep sense of anguish, annoyance, shock and disbelief.
I was purchased a bike on 21 February 2022 from AJS riders Bareilly243122... my bike heated up since I purchased and I'm so sad that AJS also refused to solve the problem...when I ride my bike 10-12 km it becomes so hot and not able to put my legs on the footrest soon the fuel tank also heated up alot we are able to...

Sub: Royal Enfield bike manufacturing defect as sound coming from Silencer

Sir,
I am Deepak a Government officer writing this letter with deep sense of anguish, annoyance, shock and disbelief.
I purchased Royal Enfield bike Model No: Classic 350 DARK STEALTH BLACK
Chassis No : ME3J3C5FAN2026236
Engine No: J3A5FAN2539428
From: RANJIT MOTORCYCLE RISHIKESH-249201
ON : 08/02/2022br...

Dear Team
My name is Manish rana and I have my company registered in the name of Two wheel Himalayas. I am facing a huge issue in my new Himalayan. I bought 12 Himalayan this season and in which I m facing issues in 3 units. The issues that I faced was that the fuel pumps of 3 bikes were dysfunctional before they even travelled the distance of 5000km. Since it is season time, we replaced those pumps on our own and we were also being...

I have purchased BULLET 350 ES before 4months and the bike engine has been leaking from 1st month of it
Service centre says that is normal this issue is in all bikes and when we go for a free service they gave us unusually expenses that the bike should not need
They don't do work perfectly and told us many expenses to this regarding about the issue please give me the solution about this urgently...

Helo sir I was service my bike before 4 month 3rd service I ask back week different sound is reading they said we will check after that they said prob rectify now in 4 th service I give in Coimbatore 300km runned bike chain spracket was damage chamundi Enfield is not give correct service in customer satisfaction...

I purchased royal Enfield 360 class. The bike was giving different sounds . The showroom people are not well trained to do the service. Demanding extra money everytime without doing proper service....

Dear Sir/Madam,
I didn't received my original RC Book till now. Till now no response from your side. I need to get a loan from bank I need my original RC book kindly give me my original RC I have paid your full amount. It is very urgent for me. i'm not able to wait for further please make immediate action for the same.
Kindly do the needful.
Name: ARJUNKUMAR K
Bike model: Himalayan gravel grey
Bike No:...

I have booked the Royal Enfield BULLET 350 ES EFI REGAL RED ON[protected], but the vehicle was not given to me within 6 months as promised and it has been more than 1 year, I haven't heard a call from the Kattupakkam branch. When i went to the showroom, they said the branch is closed and to check with the Adyar main Branch. Since it was too late for the vehicle delivery, I bought Yamaha RAY. So I request you to cancel the booking and refund...

I had booked Royal Enfield METEOR 350-C6 SUPERNOVA SILVER CS on 19-Feb-2022 from Solitaire Automotive, Noida, UP. The generated booking ID was BKG005811DE00726.

Initially they had given me tentative delivery date as 5th May 2022. But when the time came, I got to know that the Solitaire showroom is going to close, and my booking will get transferred to some other dealer.

I called customer support multiple times...

I have been using my vehicle from past 2 years TN49CB9000
Lots of issues and problems repeatedly I am facing it. I am unable to use my vehicle effectively on the road. Even a small segment vehicle battery is having good backup capacity. I changed battery because o[censored]nable to start my vehicle and getting switched off frequently .after changing also same issue happens while driving itself its getting switched off. Again came to service...

Service Center Dhone Market Yard Pune Maharashtra

Maine Bullet Service center me diya thik karbne k liye drum ka problem huaa tha .

Mujhe online Bill aaya, your serviced Royal Enfield CLASSIC 350 EFI SIGNALS AIRBORNE BLUE is ready for delivery. The bill amount to be paid for service is Rs. 2, 392.45. Payment for the same can be done via cash, UPI, Credit/Debit Card or Net Banking. For any further assistance,...

I had booked a bike with Royal Enfield showroom at adyar on 09 April 2022. I had paid the entire amount to the dealer. Tentative delivery date promised by dealer was 23 May 2022 but it's 23 Jun 2022 today but still the bike is not delivered. No communication from the dealer regarding the delay. Despite regularly calling the dealer, no proper response regarding the delivery till date. Poor customer service and worst experience with Royal Enfield....