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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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+91 44 4223 0400
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+91 44 4201 1719

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Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 12

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M
Masuth
May 26, 2022
May 31, 2022
This thread was updated on May 31, 2022
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Product/service centre

Address:AVS Agencies Tirupattur Near Honda Showroom, Tamil Nadu 635601

Complaint: No updates of mono suspension

Subject: Re: Issues about my new royal Enfield himalayan.
I will send you the details.
Owner name: Masuth.A
Bike: Himalayan granite black
My Registered contact number: [protected]
Chassis number: ME3D45F1MM003227
Engine number: D4A5F1MM136202
Registration date: 19/01/2022
Bike Number :TN83MA8385
Branch :Tirupattur Royal...
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Address:#05,Krishna Nagar Industrial Area, Houser Road, Dairy Circle Road, Bangalore 560029
Website:[email protected]

I have booked my Royal Enfield vehicle on Dec 18th, 2021 by giving 10K (INR) as booking amount and they assured me that they will provide me vehicle till March 3rd, 2022. Now it's been like almost 6 months still I haven't got my vehicle.
First thing they are not calling for status and when I'm calling to dealer or costumer care I am getting same reply like production team is not providing the solution, Its delay from there side.br...
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Rajesh C.N.Pillai
May 19, 2022
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Concern / complaint over the delivery date of booked Enfield

Dear Sir / Madan,

I had booked Royal Enfield on 17-Feb-2022 as per the attached document.

I had informed that I have to go to UAE by Mar 24 and delivery shall be ensured at least 10days prior to that. It was agreed but they couldn't meet the delivery date. Only on Mar 22, just two days before my traveling date they informed one vehicle is available but I've told to ensure the delivery upon my next leave which...
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S
Sandeep Tiwari Chotu
May 18, 2022
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Very poor service bs6

Address:North Lakhimpur
Website:Facebook

My new 5 months bike block problems...
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N
nipanjit das
May 17, 2022
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Wiring warranty

Address:Guwahati

I bought meteor steller red on date April-21 . On October-21 I faced my horn stopped working and when I visited RE service center they show me that there is wirring short and one side of the horn got disconnected. They replace the wirring in FOC. Again in the month of March -22 I have faced the same isuue again I visited two dealers they processed the same for warranty but this time they informed me that conpany rejects my warranty. Same...
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Dharmveer Shrivastava
May 15, 2022
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Delayed in servicing

Chwala service centre situated in fatheganj ayodhya... always here sir Servicing issue persists. whose reason From this bullet owners face a lot of problems. It takes 6 hours to service a bike. Please resolve this issue....
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P
Pakjaajq
May 15, 2022
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Showroom attendant behavior

Address:Kaisa kushinagar

Hello sir today I visit royal Enfield showroom for some accessories fitting it was only a seat cover which I purchased form market service worker was ready to do but showroom attendant named Abhay he refuses to do and he started misbehaving with me . Before this incident when I was visiting for my first service his behavior was the same he has no manner to talk with customer please take a serious look in this incident a single man could spoil...
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Pallav Katial
May 10, 2022
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Bike not starting after service

Address:Motoriders Garh Road Meerut

I had got my Royal Enfield Thunderbird serviced at Motoriders, Garh Road, Meerut on 08 May 2022. After service, my bike was not starting properly and on increasing throttle it was stopping. The mechanic checked and told me that probably water has seeped in during wash. He took the motorcycle back to the repair bay and fixed the problem. When I tried to start my bike today (after two days), I faced the same problem. The bike started but on...
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Bishalghosh1
May 10, 2022
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Booking cancel of Bike

Address:NH 34 Near Mustafa garden Khairakandi Beniagram, Farakka, West Bengal 742212

I booked royal enfield gt650 on 22.04.2022. After bike arrived showroom .my mind changed and willing to cancel the bike .Calling the dealers to cancel the bike they refused and say not possible to cancel . And i not get the booking amount Rupess 10, 000 amount .please take a action.
Dealers name and address -
Royal Enfield - Shree Naurang Motors
NH 34 Near Mustafa garden Khairakandi Beniagram, Farakka, West Bengal...
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A
Amitabh Aich
May 8, 2022
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Non delivery of helmets booked online

Hi,

I had ordered and paid for Two helmets with the following order nos.

[protected] : booked & confirmed on 2nd Apr 22 and
[protected] : booked & confirmed on 31st Mar 22
The expected delivery timeline was 30 days. But the status on the store.royalenfiled website is still stuck at "Order Confirmed".

I have written multiple emails, made calls to their contact center and have also...
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D
Drvendra
from Bengaluru, Karnataka
May 8, 2022
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Himalayan bike issue

Address:Bangalore, Karnataka

I was purchased Himalayan bike on march 2021 and after 1 month I found issue in suspense I was telling them to solve the issue every time they will keep bike for 2 days but problem is not solved I went more than 8 time and service also not up to the mark what they have promised and they have damaged my bike cone set and meter board, they have charged 3500 for ceramic polish but not done anything and I had a pick up issue and engine sound...
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Address:Pavangad kozhikode RE service centre

Lot of issues from beginning of the day itself was there for my Bullet the rust in nut bolt areas and in the nine casing rust and more

Last 1 year Bullet was not used and for that reason slight rust development is there and the fuel pump is not operational

For that 30 000 + Rs service centre is asking for service and repair work

RE service and even brand new bullets condition itself was not goodbr...
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K
kkann54
May 6, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Number Plate not supplied even after 40 days

Bought a Royal Enfield Meteor 350 on Mar 27th, 2022. Took the delivery after registration formalities on Mar 30th, 2022.

As of date, May 6, 2022, even after ~ 40 days, these guys have not supplied the number plates.

The fun and thrill of owning a Royal Enfield Bike is killed by the very organization that manufactures it. In fact, the showroom in Adyar, Chennai is owned by the company itself, Royal Enfield /...
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Komal Tembhare
from Nagpur Urban, Maharashtra
May 6, 2022
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Booking Amount Not refund Till date

Address:Nagpur, Nagpur, Maharashtra

Dear Concern person,

I Komal Tembhare From Nagpur Maharashtra, I booked RE before one Month after then i cancelled the same due to bad service provided by dealer Counter Shree Krishna Automobile CA road Nagpur. After so many follow up for refund Booking amount Manager of That dealership is given commitment is everytime false and Still i am not getting Booking Amount.

So kindly refund booking amount.
br...
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S
Shine Ds
May 5, 2022
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Un ethical behavior at the time of repairs

Recently i got my standard 500 serviced at unnoonny motors-Kottarakkara.
The issue faced was, having water logging in carburetor and the bike was having issues while running.

the dealer charged me and rectified the problem on 11 th of April. After a week i was facing some issues like, vehicle getting switch off while travelling, difficulty in starting etc. on 1st of may the bike was not picking up when gear was shifted...
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DINESH KUMAR GOTTUMUKKALA
May 5, 2022
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Engine oil leakage

Address:Gollapudi pravalikka motors

I purchased Enfield standard 7 months before and bike was full of compliants when I approach my beach they are not responding please do needful...
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S
sathyamoorthy2599
from Erode, Tamil Nadu
May 3, 2022
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Service issue on wiring kit

Address:Eagle motors, Gobichettipalayam, Erode, TamilNadu

I have a problem with wiring kit in my RE classic 350 bs6 orange ember. I left my bike in the showroom (Eagle motors, Gobichettipalayam, Erode, Tamil Nadu, India) on 17th April 2022. It's been 10 days and I dont even get a response regarding my bike. When I asked in the service center, they said "The order for wiring kit is not yet placed". Is this a proper way to respond. It's almost 10 days, and they dont even placed order for wiring...
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A
Aman Hasan
May 2, 2022
May 11, 2022
This thread was updated on May 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in providing vehicle documents- RC and Number plate

Address:10-12, Sree Sai Atchuta Heights, beside Cherry's Sweet shop, Kanuru, Vijayawada, Andhra Pradesh-520007

I purchase royal enfield meteor 350, from Royal Enfield Showrrom-Pravallika Motors on Jan 24-2022. it has been morethan 3 months but the dealer does not provide me documents(RC Book) and number plate. When ever I call him he just says that wil be done in 2 days since the last 3 months. So it is very painful to drive a bike with no legal document.it is very urgent to get it. so I request you to rise a complaint to please provide me the RC...
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Bhoj Bahadur Thapa
from Lucknow, Uttar Pradesh
Apr 28, 2022
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No information regarding hsrp and rc

Address:Lucknow Diesel and Electricals Balaganj Lucknow

I got delivery of my Meteor 350 supernova blue on 27 march 2022 and was promised that the hsrp and rc will be issued and provided after 7-10 days of delivery but till date it's more than 1 month and I haven't received any information regarding it. I tried all my efforts but nothing is happening from the dealer side. Their service workshop located next to showroom has contacted me to come twice for first service but they say that they don't...
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Address:Attapur, hyderabad

I have purchased the vehicle 3 months back but it has multiple problems like
1. Speedometer reading is not proper as it showing 20/30 km/he even the vehicle is in nutral
2. Just for 10 to 15 min drive entire engine and area is getting too much heat and petrol tank is also heating

Looks like I am having fear o[censored]sing vehicle if it impact life. ।

Thanks
Manohar Ginne...
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