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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 106

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S
Shebinthomas9
from Mumbai, Maharashtra
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grievance against inappropriate customer service

Address:Kannur, Kerala, 670004

I am putting forth this mail across the concerned authorities of Royal Enfield, to register a complaint/ grievance against the inappropriate customer service I received at the mentioned company service center.

On 7/2/2018, I gave my royal enfield motor bike at SS motors, thottada, kannur branch service center for scheduled service. I was told that my bike will be delivered after complete service by 3 pm the same day.
But...
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M
melvin wilson
from Kollam, Kerala
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classic 350 - low quality chain sprocket kit

Address:Kollam, Kerala, 691601

Im from kerala and i own a classic 350.. Its the second time the chain sprocket is damaged... The motorcycle having completed 20, 000kms.. One has to pay 1.5 lakhs and wait for months and all they do is provide such low quality products and i am not the only one facing this issue. I have seen many compalints regarding the chain sprockets. So it would be good if deal with this issues as soon as possible and i hope royal enfield solves this...
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M
mohammad imraan
from Delhi, Delhi
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chain sprocket broken by manufacturing fault

Address:Gwalior, Madhya Pradesh, 474001
Website:royal enfield

Dear team,
This is with the reference of my bike classic 350 bearing reg. No. Mp07nb3814.

So the concern is chain sprocket broken for manufacturing fault. Kindly look at my service history all service by time to time.
I complaint against royal enfield gwalior somya motors pvt. Ltd.
Because chain sprocket is not working its manufacturing defect.

There is a person said us to me that chain...
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Address:Chennai, Tamil Nadu, 600087

I have brought royal enfield electra bullet on may 2015. I am using weekdays aprox 40kms. Last month on jan 2018 my bike got switched off while driving in main road with approx 60kmph speed which is really dangerous. I went and spoke with service centre regarding this issue and they said the warranty is just 1year for the parts coming with the new bike. I have paid 2500 rs for new battery....
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मनोज सितापूरे
from Mumbai, Maharashtra
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insufficient services of dealers voyage motors goregaon

Address:Mumbai City, Maharashtra, 400051

I have book royal enfiled classic 350 gummental gray motorcyle on 30 dec 2017. I have paid entre price by cheque. But they are not delivered the motorcycle witin time decide by delar. Also delay to send paper for registered the said motorcycle in rto. I have delivered the motorcycle on 21st jan. 2018 at 10.30 pm and till today the said motorcycle is not registered. It is very delay to carry work by dealer. It is very poor services of delar...
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K
Kallesh K
from Bengaluru, Karnataka
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looting money in the name of service

Address:560016

Hugely dishearten customer :
I have given my royal enfield thunderburd bike for servicing a month back, after service i have seen multiple issues in the bike newly created during service, after which they have corrected some of those, few are still not solved, major issue was oil leakage, which took engine to be opened and checked for which they have charged very huge, i see now oil leakage is not happening but bike mileage has reduced...
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Address:Bangalore, Karnataka, 560068

Royal enfield company is not providing 2 years warranty for battery even though battery manufacturer (Amaron) has given 2 years.

Note:
1. If you take that battery directly to the amaron dealer they are accepting but royal enfield guys are insisting us to buy a battery from retailer and also while purchase they didn't given us battery warranty card simply they have written 1 year in invoice...
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K
kapildotkukreja
from Mumbai, Maharashtra
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not received bike papers and registration number (3.5 yrs)

Address:Mumbai City, Maharashtra, 400708
Website:royalenfield.com

My name is kapil kukreja ([protected]), i have bought new royal en-field thunderbird in aug 2014 (Chassis no : me3u3s5c1eh087786, engine no : u3s5c0eh530958). I am trying to get my bike registered no for last 3.5 yrs but manager and executive are fooling me with every possible reason they have. Every now and then new reason comes up. Initially it was like they couldnt find tax receipt because of showroom shifted from one place to other (They...
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A
Aghil Pk
from Idukki, Kerala
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# service

Address:Palakkad, Kerala, 679101

On saturday i have gone to the nearest service center toward my home.. The royal enfield showroom at pattambi i have done the service for 9000 kms and i have said the complaint of clutch and front disc brake issue and they have only change the disc brake problem and it only cause the apporcimatily 600 rs and they have change the possition of my thunderbird 350s handlebar due to the possition changed of handle bar i have gone to th service...
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A
Anand Velayutham
from Coimbatore, Tamil Nadu
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chain sprocket issue

Address:Chennai, Tamil Nadu, 600099
Website:consumer compliant

I made 2 service in i speed motor which was highly dis-satisfied me. 3rd service i went to rudra motor in arumbakkam. I made a compliant about chain noise after appraising they reverted to change the chain sprocket. My question here is with in 6000kms how chain life has gone. During my first service re committed that 12k to 13k kms for life of chain, though i have been maintaining proper chain cleaner and lubricant on weekly basis. I surprising...
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R
Ranjan HJ
from Coimbatore, Tamil Nadu
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service four wheel vibration problem

Address:560066

Hi,

I have royal enfield bullet 350, i gave for the service in whitefield motors bangalore service station, they have told that if the bearing replaced problem will be solved, and i said ok for that, and paid total service amount of rs 5020.
But problem is not yet solved they are telling now they need to change one more part.

But my question is without clear the problem how can they deliver the vehicle.br...
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I
Ishman
from Mohali, Punjab
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defected re standard 350

Address:Ludhiana, Punjab

I bought a re standard 350 on 22.01.2018 and i am very disappointed with my purchase. It turns off at various times and won't start however hard you try. It makes me look like a fool begging my brand new purchase to start while kicking it in the middle of the traffic. I purchased it from barnala autos, ludhiana, punjab. I took it to service centre too but nothing has been resolved. I demand my bike to be replaced...
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E
Er Vishal Sharma
from Ambala, Haryana
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royal enfield classic 350cc march 2017 model

Address:Panchkula, Haryana, 134204

I purchased your bike classic 350 in march 2017. Also my all bike services in your bullet agency manmohan auto stores chandigarh till. But this agency services is very poor. I paid all services part charge like oil or major parts. But my defects in bike not resolved by this agency. I complaining a lot of time agency manager but no reaction no effect......
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L
luckshmanb
from Ernakulam, Kerala
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engine problem in 3 year old classic 350

Website:royalenfield.com

Hi,

I have bought Classic 350 from Velavan motors (Greams Road, Chennai) on November 2014.

Recently i have been hearing noise from my engine. So I took my vehicle to service centre, they are saying that there is some problem with Engine Bearing/Crank Shaft. And the service requires to dismantle the engine and will take a month and its going to cost me around 20, 000 rs.

I always service regularly...
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R
rohitjordan
from Delhi, Delhi
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royal enfield classic 350 ash colour

I have purchased a royal enfeild classic 350 ash colour on 22nd july from ambey motors patna bihar. I havent got my registration card which was supposed to be delivered within 20-30 days of purchase till today. Showroom staffs and owners are continuously making excuses saying "within a week". I am very frustrated from this issue as the bikes purchased from that showroom after my purchase have got their registration card.

Dealer...
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K
ketan kamdar26
from Chennai, Tamil Nadu
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classic 350cc

Address:Chennai, Tamil Nadu, 600 001

I have bought enfield last september 2017 from balaji motors broadway and i was giving service to them till 6 service and the last service was unsatisfactory but when i went there i found it is closed so i ginen my vehicle at thousand light for service but instead of my actual complaint they have done all extra work and raise the bill. My starting complain for which i had given that's remains the same and last three days its lying at my residence....
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N
Naveen dhanuka
from Etawah, Uttar Pradesh
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showroom complaint

Address:Sikar, Rajasthan, 332301
Website:www.royalenfield.com

Dear royal enfield
I will purchase a new 500 your bullet
I m going in your authorised show room apurva motors sikar rajasthan
I will booked a royal enfield 500cc your staff say we will provied u in 10days of working period
They will not responce us for a bike
They have no value for a custmer we will visit your show room apurva motors there staff will not respond me in show room
They have no...
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D
Devendra Mahale
from Pune, Maharashtra
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commitment & service

Address:Valsad, Gujarat, 396191

Dear concern
I devendra Mahale have booked royal enfeild thunderbird 350 marine colour on 18/12/2017 & showroom sales person has given me a timeline of two month for the delivery of bike but from last one week to today i. e 24/01/2018 no one are given me the exact status of my bike, no one pick the phone call on the number given by them even showroom numbers are also not answering, they reply me that you r not booked a bike on that...
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A
Alam4
from Delhi, Delhi
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braking paint & extra money

Address:122001
Website:www.royalenfield.com

Dear concern,

This is to inform you that i purchase a royal enfield gun metal grey 350 classic from manzil motors pvt. Ltd. Sohna road gurgaon haryana 122001 with in a month all body parts paint is braking out and they took me extra money and says once you provide us rc copy then refund you. 20 days back i provide the rc copy in there account department but they don't answer me.
Can any one resolve my problem which...
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A
anks sharma
from Nalagarh, Himachal Pradesh
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royal enfield classic 500 battery problem

Address:Kangra, Himachal Pradesh, 176218

I bought classic 500 desert storm bs iv on 27 aug 2017
It has exide battery and it was giving problem its totally dead so i went to the dealer at him enfield dharmshala kangra hp they check the battery and told me that battery so is not charging so ihave to go to the exide agency which is 20 km far from my place and they will check and replace it when i said i bought it form you you give me warrenty and road side servicing for 2 years...
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