Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 109

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:110034

Dear sir, i bought a new classic 350 bike from royal enfield in january 2017. Now it has covered a distance of 13000 km. 2 days before when i was riding the bike, there found some slippage in chains with sound and when checked it was found that 25 teethes of sprocket (Rear side) found in broken condition. I bought this bike for rs 1, 47, 400 and for this cost it should give some minimum life to its parts. I think the low cost bikes available...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anmolkrishna
from Thiruvananthapuram, Kerala
Report
Copy

rusting of plating

I bought my new enfield reddich blue classic bullet from marikar motors, trivandrum on 30/01/2017. It is hardly 11 months since i purchased the new bullet. Surprisingly, on 10/12/17, i noticed that the spring surrounding the right shock absorber started rusting. The plating started pealing off.
I chose to buy the reddich new classic bullet because during the booking time, the executive introduced me to the new reddich type bullet....
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
P
Praveen Tadepalli
from Bengaluru, Karnataka
Report
Copy

quality issues

Address:Bangalore, Karnataka, 560035

Hi,

My royal enfield classic 350 is 7 months old.in these 7 months i had to visit royal enfield store many times.

Right after 3 months i got battery issue, my battery has become flat. I approached service center and they charged the battery and gave me back, but they failed to mention the reason for battery getting flat.
I have also been facing tappet noise every time i mention it they will tell it is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit Kandari
from Noida, Uttar Pradesh
Report
Copy

bike availability not confirmed yet!!

Address:Faridabad, Haryana, 121004

Dear sir,

Myself sumit kandari and i booked royal enfeild classic 350 black on oct 19th and till today i've no any idea about any confirmation to pick up bike. Myloan is already approved from hdfc bank from last 2 weeks and what can i do have no idea.

My booking form no is 1076/sohan motors, faridabad nit...

Shall i cancel the booking or still wait for next month / next statement.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kodamasingh
from Farakka, West Bengal
Report
Copy

delay in bike delivery

Address:600040

I'm tuna kodamasingh from Bhubaneswar.I booked re Thunderbird 350 asphalt on 4 September 2017 and when I made my booking at royal automobiles, Lewis road Bhubaneswar- 751002 they said my booking period is 45 days and in my booking receipt there are mentioned about booking period is minimum 90 days and it's now more than 90 days and I still haven't received my delivery.when I enquire with dealer they said we don't know about the delevery,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheen jay
from Bengaluru, Karnataka
Report
Copy

royal enfield classic 350cc bike purchase issue

Address:Shimoga, Karnataka

Hi, i have purchased a royal enfield motor cycle at shimogha show room karnataka. Purchase was smooth then for the sake of commission workers will take the registration responsibility on them and provide poor pathetic responses. I have struggled a lot with them. This type of services not expected from a reputed brand like royal enfield. Highly disappointed with their services.
Regards
Sudheen
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr Amaresh
from Jamshedpur, Jharkhand
Report
Copy

height of the classical model

Address:Katihar, Bihar, 854105

Myself dr amaresh. Its not a complain, its only a request that you should launch a short height classic model for the person who has the height of about four feet and six inches. They have to face the problem in crowded area of market. I am also crezy about bikes. So i think so. I have also a drawing that what should be the facilities on that short height 350 classic model. It will be very much popular in india. My contact [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurnoor Deol
from Amritsar, Punjab
Report
Copy

clutch wire breakage problem

Address:Gurdaspur, Punjab, 143521

I am having a 2016 model standard bullet my main complaint about my bike is that it's clucth wire broke after every 700 km. I have changed my clucth wire for 5 to 6 times and still it keeps on breaking. Iam very upset with this thing as due to this i cannot go on long ride. It is a very shameful thing for royal enfiled that the bike cost nearly about 1.40 lac and it's cluth lever is not made with such quality that it can withstand a cable...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Asir Barnabas Christyian
from Coimbatore, Tamil Nadu
Report
Copy

defective product replaced

Address:Chennai, Tamil Nadu, 600075
Website:Royal enfield

I bought my royal enfield redditch red edition on 19/9/17 in legand motors chrompet, and finished my 2 free service in the same service center legand motor service center in pallavaram, today morning i had a flat tire so i went to my nearest puncher station, and i found the tyre was worked for puncher for 2 times befor.. So i call the service center and also the shop ware i bought they are not responding properly... Plz sent me a ware is...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinay Kharat
from Mumbai, Maharashtra
Report
Copy

service and product

Address:Thane, Maharashtra, 421306

Hi,

I been servicing my bike at royal enfield services centre at dombivali on regular basis..

Last week i submitted my
Bike classic 350 motor cycle number..9176.. Due to black smoke...

I been charge and i have payed allmost 6000 rs to there service centre.. Pooja motors..

They have kept my motor cycle for one week still the problem is same.. I payed the bill within a hour...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dinedh
from Bengaluru, Karnataka
Report
Copy

demand and repair not done

Address:641664
Website:service

I gave vehicle for first free sevice and inform noise and vibration on first gear and they do not take any step for that simply repalce oil only tn43 aa2153 i inform this compaint last three times they said normal they call feedback i inform that compaint they said we slove the problem after no one can call for that showroom bikez tirupur contact[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Suneel Rajpoot
from Betma, Madhya Pradesh
Report
Copy

chain sprocket teeth damage due to bad service

Address:Bhopal, Madhya Pradesh

Hello my self dr. Suneel kumar rajpoot vehicle no. M. P.04 qd 8517
Maine apni bike ki 5th paid service 40 days before annaya auto bhopal se karwai thi. Srevice ke time chain tite krne ke time chain adjesting ke point balence nhi krne ki wajah se meri bike ke chain sprocket ke 40 teeth break ho gye h. Jo ki service me laparwahi ki wajah se hua h. Aisa hi mere ek friend ki bike me bhi same condition ki wajah se hua h. Plz is problem...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav.thapar
from New Delhi, Delhi
Report
Copy

false commitment

Address:New Delhi, Delhi, 110018
Website:[email protected]

Dear mr vineet

Greeting for the day!!

This is to bring you in notice that i have purchase royal infield standard 350 on 28th sept 2017 from lamba enterprises tilak nagar, ramaroad, my sales representative manager was mr dharmesh and i was committed with a false commitment given by him on the teflon coating @ complimentary as i purchased 2nd bike from the same showroom with in a year and half.

On...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karunjith
from Nagercoil, Tamil Nadu
Report
Copy

service, warranty and insurance claim

Address:Thiruvananthapuram, Kerala, 695104

Sir,

I have purchased royal enfield classic 350 redditch red on 04 march 2017 from concept bikes, kazhakkoottam, thiruvananthapuram, kerala

My bike 7511 km driven. Only 3 free service done at royal enfield concept bikes.

I had to pay for a mistake committed by the service centre boy and also i paid spare parts amount.

My bike is in a minor accident. Its head light is brocken and...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gurpreet Singh29
from Patiala, Punjab
Report
Copy

fateh motors jalandhar

Address:Jalandhar, Punjab, 146105

Today your dealer fateh motors in jalandhar city deal me very badly. I visited their showroom to buy bike (Standard 350). Firstly owner of the showroom said me he can give me bike only at one condition if i will buy full accessories like alloy wheel, amc, 3years insurance, rs, legguard etc. I said ok and he gave me estimate of rs 145000. After that he bought fake alloy wheels from local market and ordered his mechanic for fitting. While mechanic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kanimozhip
from Madanapalle, Andhra Pradesh
Report
Copy

dealers not accept

Address:Thanjavur, Tamil Nadu, 612401

Sir...
Today i have sent my bike for service in av motors in kumbakonam... I have some issues (Engine head noise, paint peel rear wheel hub, rust form in all accessories parts) etc... But my issues not accept in dealers supervisor.. They react rudely... Am working in ford india chennai plant.. Now am in chennai. Please following my queries and give feedback immediately.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:530022

Hello team,

This is girish chenna from visakhapatnam, andhra pradesh. As i bought the royal enfield classic 350cc with an engine number: u3s5c0ha236624.in january 2017.

Royal enfield brand stores
Address: 50-50-30/12/1,
Meghana towers, near gurudwara bus stop,
Seethammadhara,
Visakhapatnam,
Andhra pradesh
530013

Till now i have completed 4 servicing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
monal koya
from Vasai-Virar, Maharashtra
Report
Copy

service and delivery

Address:Thane, Maharashtra, 401202

We purchased this bike from your vasai showroom, on sunday 26th november 2017. As we had a talk with the manager of your showroom i. E. Mr. Ashish before the purchase also. He was supposed to give us the bike with insurance at the time of delivery. But at the time of delivery he didn't give us the insurance copy he only gave us the bike, he said will give you on monday i. E 27/11/2017. Then too he was not on his words he gave us on 29/11/2017...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneesh Bhola
from Delhi, Delhi
Report
Copy

unethical behaviour of the staff

Address:New Delhi, Delhi, 110055

Dear executives of royal enfield,

I want to complain against "essar motors". Today i went to their jhandewalan extension workshop as there was some problem which was occurring in my bike after my service was done.
My job card no is rjc[protected] and the job card date is[protected] my tax-invoice - parts no. Is sp[protected] & my tax invoice service is sl[protected].

Here are my complaints against...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikash Shrivastava
from Mumbai, Maharashtra
Report
Copy

longest of delivery time

Address:Rangareddy, Andhra Pradesh, 500072

Hi,

I registered re classic 350 gunmetal grey on 15th oct, with the delivery date being 30th november. I have contacted customer support from where they directed me to their area sales manager. The area sales manager arranged a call with the retail store, the retail store cited me various delivery problems. I asked them very politely that they should provide me a definite written date. They have failed to do so pushing back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy