Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sulaiman Parayil
from Bengaluru, Karnataka
Report
Copy

bad service quality

Address:Wayanad, Kerala, 673121

I have given my thunderbird 350 byke (Reg. # kl 12k 7954, engine # u3s5c0gh144775, chassis # me3u3s5c1gk489198) for the service @ 1 year to m/'s. Tempest automotive, kalpetta, wayanad this morning.
Am very regret to complaint that their service quality is too bad to accept as a customer and when i ask to the concerned service supervisor didn't get satisfactory reply.
Hence i requested to him want talk to the service manager,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
axay009
from Mumbai, Maharashtra
Report
Copy

bike delivery and liars

Address:400089
Website:royalenfield.com/locateus/dealers/motokraft-automobiles-mumbai-maharashtra

I had booked a gunmetal grey bullet from motokraft royal enfield from chembur in mumbai. I had booked on 22october and they told me delivery within one month.. Stil i dint receved my bike. My booking id is id bkng[protected]. I had raised complaint still no positive response... Such a big brand with so poor service dint expected. Complaint no ccshoc[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Bhamre
from Mumbai, Maharashtra
Report
Copy

part not received from m/s royal enfield

Address:Nashik, Maharashtra, 422007

To,
M/s. Royal enfield,
India.

Dear sir / madam,

Ref:
01) v. No. Mh. 15. Gb. 5611
02) model thunderbird 350 bs iii
03) part order no. & date. Spo [protected]. Dated: 11/11/2017. (Order by m/s. Moharir auto service, nasik.
04) part no. & name: 883007. Rear mudguard asm - lighting.

As per above references i have received very bad experience from m/s....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avinash Bhat
from Bengaluru, Karnataka
Report
Copy

battery problem within 4 months after buying

Address:Bangalore, Karnataka, 560094

Hello,

I bought royal enfield squadran blue 500cc 4 months back. It seems battery is already weak and self start doesnt work at all. I have been contacting royal enfield service center no body is responding if they respond they say they say there is no stock. I have paid 2l+ of money to buy this bike and i hate the way they are responding... I need to file a complaint against enfield service center for not considering my request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aspire lokesh
from Chennai, Tamil Nadu
Report
Copy

bike thunderbird 350cc

Address:Chennai, Tamil Nadu

I have given bike for service at 25th of this month. Till now the problem is not solved. Already it's delay. When i came to showroom and asking for bike they have told me that bike is ready service had done pay the service payment. I have also done the payment, while taking the ride the problem is still there, what type of service they had given.
This is not happened one time. Everytime it's happening in this show. Service people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijith Anilkumar
from Ernakulam, Kerala
Report
Copy

carelessness in paid service

Address:Ernakulam, Kerala, 686141
Website:royalenfield.com

Paid service in:
Kaizen motors,
Vytilla,
Petta.
Job card no: rjc[protected]
Dated :[protected]
Model no: classic 500 desert storm
Regn. No: kl 36 f 3591
I have done a paid service to my bike yet no repairs were done to my vehicle. They have charged rs.2, 104 as per invoice no:sl[protected]. I have planned to re-service my vehicle at st. Marys motor, thiruvalla. I kindly request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Raorane
from Mumbai, Maharashtra
Report
Copy

unison automobiles (workshop) bad service issue

Address:Thane, Maharashtra, 401107

I have classic 350 and i have done 2nd free service from unison automobiles (Workshop) mira road after that too many new issues started for eg. Oil leakage, throttling etc. Issue, and gear shifting issue. After several times i have visited the workshop and still issue is remain same and no improvement, also they are not treating any customers as a value/important customers and always they said you can come tomorrow but no solution. The staff...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Udham Singh Nagar, Uttarakhand, 244712
Website:[email protected]

My thunder world 350 bike carburetor slide change within 4800km and again carburetor slide change within 9000km, handle cone set also failure/worn out within 9000km. Paint of fuel tank pill off on different-2 places, speedometer is not working properly. Oil leak from chamber.
These are problem in my bike and all service has been done by your authorized royal enfield dealer batra enterprises kashipur.

I know royal enfield...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LeoJohn
from Bengaluru, Karnataka
Report
Copy

oil cleaner stud thread damaged after changing the oil seal

Address:Ernakulam, Kerala, 682019

I am using royal enfiled electra since 2015 onwards. I did my last service in kaizen motors vytilla (Oil seal changed), cochin on 18/11/2017 and received back the vehicle on same date. While checking the vehicle i found that one of the oil cleaner stud damaged and it is not fixed properly. I am back to the service supervisor and raise my concerns, however i am getting the replay that it is damaged in earlier service. I did my all the vehicle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thiru62290
from Visnagar, Gujarat
Jun 9, 2022
This thread was updated on Jun 9, 2022
Report
Copy

bike service not good in coimbatore bullmen motors

Address:641037

I have buy a standard 350 in the bullmen showroom before 5 months as of now i have drive my bike for 10000 km but now my bike have a problems in chain sprocket and front light and back danger light & wheels i can't drive smoothly engine oils came out from engine i have no satisfaction with my bike and their service kindly do needful on my bike i want it with excellent condition or i'll gonna take nessessary action against bullmen they spoil...
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
S
sesha sai karimsetti
from Delhi, Delhi
Report
Copy

service center seethammadhara, vizag

Address:Visakhapatnam, Andhra Pradesh, 530041

I gave my bike for service at one of your service center in seethammadhara, to asst. Manager praveen. They changed my back and front bearing in last 3 months but still my bike is running worst and when i went to check with them again last sunday (I. E., on 12-nov-17) they said the wheel alignment was not proper and we don't have that service here so please get that done outside, so i went for outside mechanic which he refereed and for confirmation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Indore, Madhya Pradesh, 452001
Website:royalenfield.com

Hello re,

My name is meenesh jain, i am from indore m. P
From last couple of years i have been riding re thuderbird 350.
Recently i decided to try your adventure-tourer re himalayan which i purchased from r. R. Automotive - royal enfield

But i am really disappointed from the service and bike, only after 2.5 month of purchase the bike has started causing me problem,
First the handle got...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Augustin Gnanadoss
from Bhavani, Tamil Nadu
Report
Copy

cheating by getting money

Address:Virudhunagar, Tamil Nadu
Website:WWE.royalenfield.com

Royal enfield is the worst of all companies. I have booked classic 350 at the end of may 2017 and paid full amount on august. Till now i didn't get my bike/cash. Initially enquired in the showroom but they are full of lie bags. Then i went for the royal enfield customer care. They perfectly know how to tackle customers instead of resolving the issues. It's been two months, nobody is responsible. Guys i request you all don't go for royal enfield....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:695581

Hi,
I am sorry to say, i bought a thunderbird 350 7months before from concept kazhakootam, and from my first service onwards they are no giving proper service daily i have go back there and tell them its not done, even the oil is not replaced properly, we are paying for the oil only 4 service is free. Because of their poor service they having looped my chain properly it got damaged, now i came and asked them they are telling warranty...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravishankar92
from Mannarakkat, Kerala
Report
Copy

complaint on royal enfield service.

Address:Chennai, Tamil Nadu, 600099

Hello,
I'm a sincere royal enfield fan and own a classic 350 for the past 2 years. I love my bike and know it when something does not feel right.
Last week i had my bike serviced at a authorized royal enfield service center at kelambakkam, chennai (Also known as varadhan motors).
The handlebar was not straight as i had put down my bike a couple of times. Correcting this was one of my complaints. The person there told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Razar007
from Hyderabad, Telangana
Report
Copy

service related complaint

Address:500008

I gave my bike for 2nd free servicing at vvc automobiles service center at jubilee hills hyderabad. When i came back to receive the
Bike, nothing was done on my bike except washing and engine oil change (Not sure whether they changed or not).
And on top of that oil was taken out from my tank and oil pipe was left open.
I didn't notice that that oil pipe is open and i left the service station, after going around 400 mts...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raji17mca
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card swiping charges asking 1rs per 100

Address:636701
Website:royalenfield.com

I have booked royal enfield bike clasic 350, in dharmapuri, tamil nadu. I paid the amount through the credit card they are asked charges amount for 1 rs 100.
Why i want to pay charges amount.
If i am paying 100000 i want to pay charges amount 1000 rs.

Details:

S. M. Motors
191/9 nallanahalli, old nh7 krishnagiri main road, hale dharmapuri, dharmapuri - 636701
Sales landline:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay Bamal
from Delhi, Delhi
Report
Copy

dealer

Address:Hisar, Haryana, 125001
Website:[email protected]

Dear sir,
I book a royal enfield standard 350 bike from mailk automobile hisar (Pin code 125001). At the time booking they say that we provide you the bike with in 30 days. Now when i call at showroom often they could not pick my call or if pick then say we can't say any thing about delivery date right now. Please take some necessary action otherwise i need to consumer court for further action.

I have a badly need...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmeenBasha Mohammad
from Idukki, Kerala
Report
Copy

service related complaints

Address:Hyderabad, Andhra Pradesh, 500038

Recently completed my 4th free service, post that service i faced some technical problems regarding break pad issues, noising in breaks, repetitive failures of indicator and parking bulbs, now the rear danger bulb also not working properly, and clutch play issue which i reported in last 3 services but no use. Apart from these there is no priority response from service station members though i visited 4 times to get resolve my problems, still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manishtank2002
from Mumbai, Maharashtra
Report
Copy

bike starting problem from day 2 after purchase

Address:400067

Vehicle reg no. : mh 47 u 1336
Engine no. U3s5c14b478810
Chassis no : me3u3s5c1hc820396
Bike taken on : 28/03/2017

I purchased bike from dahisar, mumbai show room, but from 2-3rd day my bike is giving starting problem and i went to service station they said some air problem which was checked and repaired 5-10 times but still i am facing this problem.

Also found quality issue in bike material....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy