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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 111

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V
Vikas Naidu
from Pune, Maharashtra
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service complaint

Address:560049
Website:royalenfield.com

Dear royal enfield team,
Hi i am vikas naidu vehicle no - ka53 et 8936. This is my second complaint against the worst service provider enfield. I made a single mistake in my life that i purchased royal enfield bike.
Due to oil leak issue i gave my bike to service center before 2 months. From last 2months my bike is in service center and those guys are telling they have to take the approval. What the hell 2 months to take approval...
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nirmallamrin199
from Nattam, Tamil Nadu
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wheel wobbling from date of purchase and service people can't resolve it

Address:Pondicherry, Puducherry
Website:www.royalenfield.com

Hai.. I got delivered my royal enfield classics 350 last month.. From the day of delivery i'm facing front wheel wobbling! They told that problem is due to wheel bend and assured will be resolved.. But even changing the rim of my wheel it continues.. With in one month of buying i walked more than 10 ten times and by bike was there is service place for 10 days.. I am very much dissapointed by this. They can't resolve the problem as it seems...
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D
DM Kiran
from Bengaluru, Karnataka
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chain sprocket damage fully unsatisfied

Address:Bangalore, Karnataka, 560029
Website:Royal Enfield

Dear sir/madam, i bought a new classic 350 bike from royal enfield in december 2016. Now it has covered a distance of 1300km. 2 days before when i was riding the bike, there found some slippage in chains with sound and when checked it was found that 25 teethes of sprocket (Rear side) found in broken condition. I bought this bike for rs 1, 54, 000 and for this cost it should give some minimum life to its parts. I think the low cost bikes available...
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Address:560038

Hi team,
I own a royal enfield electra 350 cc bike that was purchased from teknik motors,
After my previous complaint issue got resolved soon my sincere thanks to the forum team,
I am facing a similar problem this time as well, below are the details,

I met with an accident in bangalore after which my bike was heavily damaged, i left my bike for repair and service on 20-sep at tecknik motors service...
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J
Jignesh Vasavada
from Rajkot, Gujarat
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himalayan bike not delivered after 5 months

Address:380054

And to think, i was waiting for close to 17 years to get this right.

It was the year 2000 when i bought the first second hand re to fulfill my quest. I am not a biker by heart, but surely love good things.

Sadly, i had to contribute to buying a family maruti van and hence had to return the vehicle. Since then, one esteem, one xylo and couple of houses and farmhouse, but had not been able to prioritize buying a...
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T
from Hyderabad, Telangana
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delay in vehicle delivery for 6 months

Address:East Godavari, Andhra Pradesh, 502032

We booked royal enfield on june 19th and till now there is no sign of delivery.
They told that bike will be delivered by duserha and then they committed to deliver by deepavali and latest november 1st week now they updated me that they can only deliver end of month. Not sure till how days they are going to drag and believe they are giving vehicles to their close people first.
We already paid a booking amout of 5000 rupees...
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A
Ashwin Madde
from Mumbai, Maharashtra
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battery fault

Address:Chennai, Tamil Nadu

Hy this is ashwin. V from chennai.
My bike enfield 350 classic tn 09 cj 7913
Have battery fault at the beginning it self. I gave to service center for that fault they recharged the battery and gave it back.. Then i gave to another service center. They hold the classic 350 for 12 days and said that company checked and said there is no fault. Bt self start is not at all working.. They said that i[censored] want go and buy no battery.....
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A
Ananthu Gnsh
from Thiruvananthapuram, Kerala
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poor quality chain and sprocket

Address:Thiruvananthapuram, Kerala, 695002

Hi,

I'm ananthu ganesh residing at trivandrum, kerala. I have a royal enfield classic 350 which has done 40, 000 kilometers. Unfortunately i had to change the chain and sprocket set thrice at regular intervals. I had a look at the chain and sprocket today and 6 of the teeth's have completely worn out. I took the motorcycle to the nearest service centre and they told me that this is due to poor lubrication. I wash the bike...
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S
samueldsv
from Chennai, Tamil Nadu
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himalayan - granite manufacturing problem

Address:Chennai, Tamil Nadu
Website:royalenfield.com/support/contact-us

I am here and hoping to get a remedy/rectification for my problem and am mentally down because of this serious issue.
I purchased royal enfield himalayan - granite (Tn 12 r 5122) on 25/12/2016. Its not been a year but stuck up so many times in the mid of the road and lost my interview becuase of this issue.
Issue in my bike
1. Coil (Magnitude, relay) problem - first break down at mid of the road at less than 2500kms,...
+1 photos
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Address:Warangal, Andhra Pradesh, 506002

Iam john sujay, i tried to give my vehicle classic 350 at this service centre (Service center address : s v motors, 3-6-311, opp:govt. Iti, mulugu road, warangal, telangana, india. Pin code-506002) where i experienced very irresponsible service providers at the service station.. They have not take the vehicle for 6 times and the reasons were pathetic like oil is not available, service boys are on leave. They are not even addressing the customers...
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A
Anup Singh18
from Luckeesarai, Bihar
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complaint against royal enfield dealership of false commitment.

Address:Ranchi, Jharkhand, 834002

Hello all,
I booked a royal enfield classic 500 (Stealth black colour) (First i booked a classic 350 gun metal, later on i revised my booking seeing the demo classic 500 bike) in october 2017, at the time of booking they (Marvel autobikes, ranchi, jharkhand) told me that it will be delivered by first week of november 2017, few days back i visited the showroom as it was promised to me, i asked for the manager as he was dealing with...
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I
ifea
from Mumbai, Maharashtra
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disappointed customer

Address:Mumbai Suburban, Maharashtra, 400061

Hi team

I purchased classic 350 about 2month ago and till now completed only 1 service, now suddenly today my bike handel getting vibrate and gaurd shockups to makeing noise in holes n speed breaks, i never used my bike rough or ride and was shock to see the result wht i am geting in 2months and now if i go to show service center they are ready to make adding huge bills for this too sory i wont pay any single charges for this...
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N
nitesh kangnoo
from Delhi, Delhi
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common key set change

Address:New Delhi, Delhi, 110020

On 28th of october 2017 i got my desertstorm serviced from south delhi motors delhi. Yesterday while riding i saw that the right hand side cabinet of air filter was open and the lock was not there. Is this my fault or the service center's fault?? They changed the air filter and other things on my bikes 5th paid service amd charged me more than 7000 rs. When i went to the service center they syltarted arguing stating that this was not a fault...
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S
Sunil7711
from Gulbarga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount

Address:Bangalore, Karnataka, 560099

Dear sir

We have a booking for royal enfield classic 350 bike dt 26/08/2017 but financial problems we have cancelled our booking
As we agreed and they are promising 7days of working we are refund your amount

But still we have not received refund amount
And whenever i called they saying our boss is out of station
Please look into this issue it's very serious matter...
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S
Sonim tech
from Bengaluru, Karnataka
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worst service centre of royal enfield: teknik motorcycles

Hi,

I have given my bike for battery exchange on 31st oct 2017 which i haven't got delivered yet. I have already escalated about this issue (Complaint id: ccshoc[protected].

Today the service centre has sent me sms saying bike is serviced and is ready for delivery, and when i called the centre they are saying it is not ready yet.

Now this is completely intolerable and i want to escalate it to higher...
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H
hem_82
from Hyderabad, Telangana
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chain sprocket and front suspension heavy noise

Address:Chennai, Tamil Nadu, 600088

Very very worst suspension, even after multiple service at royal enfield (Velachery). Heavy noise observed. I have send rs.12500 in last service. Still all problems remain same. Handle bar hinge heavy vibration and jolting noise.

We all thing re bike can be used for long drive, comfort & good suspension but its not true. Not really worth for the selling price....
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Hi, we booked up a bike royal enfield in cherry colour at sangam motors, sahibabad, ghaziabad which was ensured to us on time delivery within one & a half month but it has been 2 month & 10 days. We haven't received any delivery of the bike & even then the manager asked us for rs. 20000 extra to deliver the bike after the assigned time. The dealer we talked up with is kamal and the area manager is gagan. We're supposed to receive the bike...
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J
Jastin Paul
from Mumbai, Maharashtra
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the tapping sound from royal enfield standard 350

Address:Thane, Maharashtra, 421005
Website:I am complaining about my bike

Dear team,

I purchased royal enfield standard dated[protected], from the the first day i am facing the issue of tapping sound i visited again to the showroom from where i buyed the bullet which is allocated at ulhasnagar no -3 from sr motors. But till date i completed 3 services but still the irritating tapping sound is present every time when i visit the service center and explain about the problem to the manager they give...
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J
Jatin Anjnaben Sapariya
from Ahmedabad, Gujarat
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worst response against complain

This is jatin sapariya. I have purchased new royal enfield classic 350 (Reddich red) on 19/10/2017 from sarabhai motors, nehrunagar, ahmedabad.

From the very first day we are facing a problem i. E. An annoying and abnormal sound is coming from the engine. Further for the solution we have visited the authorized service center karnavati bikes - royal enfield service center, near hotel royal inn, ishwar complex, opposite gurukul...
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A
Ashok A Gole
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poor service and fooling of customers

Address:Pune, Maharashtra
Website:[email protected]

I mr. Ashok s. Gole, i have sent my vehicle for servicing dated 23/10/2017 they charged me rs.3600/- after 6 days there was a breakdown on saturday, after that i called the service center for the pickup on sunday. After receiving the vehicle after two days i again faced the same problem i. E on 1st nov, 2017 wednesday again it is been sent to the service center dated[protected]. And before this i have already change the display and battery...
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