Royal Enfield Complaints & Reviews

I have a royal enfield thunderbird stone 350. My bike's seat is not fitting the lock. I visited the service centre 5 times till now. Still my issue is not resolved. They have claimed as a warranty for new seat 2 weeks before and promised to resolve within 4 days. But its 2 weeks till now and my issue is prolonging. Adding to it my bike gets blocked and turns off frequently and my battery indicator is blinking for no reason. Its a 1 month...

The fuel pump on my thunderbird 500cc has been changed about 4 times ever since i have bought it.
What disturbs me is the quality in the products they provide.
How can the spares cost about 14000rs. When they used to barely cost about 6000 rupees for the entire assembly around a year and a half back? Is this because of the brand? I believe nothing has changed.

I would agree if they had provided a better solution...

Worst ever experience with jmd (Bahadurgarh) as i have been here the second time after purchasing my re classic 350 and the service quality provided by them is even not at par with the local mechanics, they serviced my bike and what i noticed was lack of handling my bike and several dust particles were all over my bike, why would i even want to pay them if they wouldn’t meet the certain standards provided by re. I would be glad if yoy respond...

Hi,

I bought enfield classic 350 day before yesterday & yesterday evening my engine started making unusual loud noise while driving & battery was down, i had trouble in self & kick start, the showroom manager & service engineer were not really helpful & when i asked to replace the bike... The manager in a sarcastic manner said... Royal enfield never replaced the bike in their history. I am really worried as it happened on...

I have purchased re classic 500 inlast year. With in 18 months petrol tank got rusted see attached photos. I took my bike to pratik motors service centre in panvel, navi mumbai. Service manager said they will replace tank in warrenty, but now they don't have in stock they have to order it. So i left my bike in service center for tank replacement on 9th oct 2017. Now after 8 days still they have not recieved tank from company. My bike is still...

I am anuj narayan i bought my classic 350 fro agra royals grudwara sikandra agra may 2017 my byck giving me a regular basis missing and suddenly stop engen problem but service staff is not taking seriously bcz that is not them byck they are just sitting there to making a fool to customers i have abruptly escape with accident so many time dew to this problem. My byck also towing to time by royal enfield assistance dew to this problem
Please...

I had booked "classic 350cc redditch red" motorcycle at royal enfield showroom, bommasandra branch on 22-aug-2017, by paying rs.5500 as booking advance, paid via imps transaction.

However, later i dropped the plan of purchasing the motorcycle due to personal reasons and submitted a cancellation & refund request at the same showroom sometime during 1st week of september 2017. Since then i have been contacting the sales executive...

Sir, i have completed 5 service from authorized royal enfield service center rithala. I told them the same issue every time still can't figure out. Problems are - hard clutch, hard gear (Gear stucks), handle stuck while driving, whole body vibrate, problem in ignition, battery problem. I complain several times in the rithala service center about the same but still facing the same problems....

I booked royal enfield thunderbird 350 two and half months ago by paying rs.5000. 2 weeks before they told me to get my bike after paying full amount. Immediately i paid rs.1.64 lakhs. They told me to get my bike after two days. After two days when i called them they asked for extra two days time. After two days they again asked two days. Again after two days they repeated the same asking extra two days. Now they are asking 10 days extra...

Hi my name is bhoopendra niranjan i own a clasic 350 year 2014 and its registration no. Is up-78-dw-0053.
There was engine leackege problem within 1st service month oftime. I bought it in march 26, 2014 and by the time i bought my bike from kanpur to sareen moters
I said complaint but the showroom in your supervisor said that it is not possible to every bike have problam this tipe and till date clutch problam.

Your...

Dear sir,
I have purchased a classic 350 royal enfield bike worth of rs. 1.5 lac and almost 2lac including interest on bank loan from kolkata bike zone chinar park kolkata. After using this bike for only 1.5 years the silencer pipe of the bike has got damaged because of rusting. Silencer pipe of a bike which is worth of rs. 1.5 lac is simply unexpectable that too from a brand like royal enfield which encases its brand value in the...

Most important thing first.. If you are planning to buy royal enfield please please reconsider it. Dont do the mistake as i did buy purachasing a bike for 2lakhs which is not worthy for sure.
I was a big fan of royal enfield as many o[censored]s. I bought my first bike desert storm classic 500 with so much of expectation on 2016 august in sai ram automobile bengaluru. I drove for one year, 14000km and after 5 times servicing still it has...

Purchased from whitefield showroom. After using for one day, i tried remove the visor (It is feature of the helmet and removable) but the snap button got broke.
Went to showroom and told about the problem. But those people are not ready to understand it and blaming me saying that i damaged the helmet.

The response was very horrible and it is been 3 weeks they did not took action to repair the helmet.

Now...

Dear team,

I’m writing the below complaint with reference to the irresponsible and ignorant customer service provided by a service center called cvs motors in bangalore.

I’m facing poorest service from both showroom and the service center owned by cvs motors.
1. Delivery of the vehicle – when i purchased the vehicle, the petrol tank was damaged and rusted silencer cover, footrest, etc. When spoke...

I m in border security force. As u know the hard duty of border security force, i request the dealer of royal enfield jaisalmer rajasthan to give priority to avoid any lapse in my government duty.in connection to my request the staff mr sonu made a rudeless atmosphere and i feeled shameful. That tym i asked a question to myself "why had i purchase royal enfield's bike?"...

I'm rajan tn07 bw 0990. On 6th of october given for service to check the wiring issue on while turning right side some times bullet getting off. On monday they called me and i went through cab to take back my bullet but while on test drive horn is not working, all lights glowing then i refused to take my bullet. Again on 10th they brought my vehicle without headlights not in working condition again i refused to take my bullet finally they...

Dear team,

This is ansar from kerala calicut district vadakara, unfortunately its my second time to write to great brand royal enfield the reason why iam write you that recently i bought brand new royal enfield classic and while the day iam using the machine iam facing the problem is missing while riding and even its in idle mode also, what happened to to the quality that maintained by royal enfield ever. i purchased the...

Sir, i have been getting my bike service done from ishna wheels goregoan west from the time i have purchased my bike. Starting with the manager he doesnt even know the email id where i can lodge the complaint against the faulty treatment at ishna wheels. The advisors who supervise over bikes ask us to get the repairs done for our bikes which is not at all needed and just try to increase the bill. During my free service the advisor dint even...

I have bought this re tb 350 on 24.05.2017 & from last three days it has been in worst condition. First of all after the 2nd servicing my bike is leaking petrol sometimes, when i checked this thing at first from the service center they told its breakage in pipe. But after 5 days it again leaked and battery also gone dead. I hurried and take it to the service center where they gone through with my problem. They told its battery is dead and...

My name is neeraj singh. I bought royal enfield (Electra) in november 2016. Yesterday yesterday it was introduced in the amar auto service. But when i arrived at the house there was a strange sound in the engine and when i checked, i came to know that the engine is not oil and now my bike is damage.

My name is niraj singh
Mobile no. [protected]...