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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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+91 44 4223 0400
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+91 44 4201 1719

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Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 116

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S
Spratik
from Guhagar, Maharashtra
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about customer service

Hello sir i m ajit yusuf shaikh i have purchased royal enfield classic 350 from jay motors baramati, on 12th sep. From booking to till date i have got very bad experience about service, they behave like they don't have need of customer, and seles person salunke can't give any response to our quries and give worst service.
On the delivery day also give bad experience whole day i m in confusion about should i got the delivery or not....
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K
Kiran nani
from Hyderabad, Telangana
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go green motors india pvt ltd service centre

Address:500032

Hi,

I'm kiran from hyderabad i gave my bike to go green motors india pvt ltd service centre on monday i. E.., 11/09/2017 and the estimated delivery was on 12/09/2017 but till now they haven't done my bike servicing it's been 4 days and also they are unable to give eta. Please esclate it to the higher management and get it done..

Fyi: the servicing quality over there is worst

Thankyou...
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D
Dhrubajit Mazumdar
from Guwahati, Assam
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dissatisfaction of service from saraighat riders

Address:Kamrup Metropolitan, Assam, 781040

Dear sir. On 12.09.2017 i have given my bike (As 01 bk 6902) at around 2pm for normal check up (Brake shoe change) but as per job card slip it was given committed to deliver at 12 am (13.09.2017) but very sorry to say that it delivered at 6pm. Which made me unsatisfactory. And made me unhappy.

Anticipated with reverted.

Dhrubajit mazumdar
[protected]...
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S
sneha constructions
from Hyderabad, Telangana
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horrible in bullet

Address:Hyderabad, Andhra Pradesh, 500003

Dear sir,

This is to bring to your kind notice, my problem is continuing from the first service of my byke ie; in march '2017 still today service engineers are making false commitments and some engineers contact numbers and they are not bother to look into the matter. As provided, i have contacted on of their service manager mr. Mani prabhat, he assured to sort my problem. But even today, he also not bothered to solve
br...
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Address:560036

Dear team,

I have purchased royal enfield classic 350 in aug 2016 and have done 6500 kms. I have done all services on time. It is single hand driving with utmost care and concern. My vehicle developed pick up issue last month and when i showed the vehicle to royal enfield authorized service centre at whitefield, they said, there is no issue with regard to clutch plates and adjusted the clutch lever saying it was tight. There...
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S
Supreeth Srinivasmurthy
from Mumbai, Maharashtra
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faulty vehicle: request to issue a new vehicle

Address:Bangalore, Karnataka, 560078

I have purchased a royal enfield classic 350 black bs iv from hsr services, lalbagh, bangalore on 30 june 2017 (Date as per invoice but the delivery was taken on 27 jul 2017).

Following are the vehicle identification details:

Reg. No: ka 05 kd 0083
Chassis number: me3u3s5c1hf149904
Engine number:u3s5c0hf356034

When the vehicle was bought, one of the nuts of the back rest bar was not...
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M
Mannu56
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rust in front & back wheel

Address:124507
Website:Sp_ [email protected]

Front & back wheel rusty in 11 days. Also front shoulder road & back shocker spring rusty. Some engine parts & some deliver parts are rusty. I have purchase bike 28/8/2017 then first service given 8/9/2017. After service see rusty all areas i have also written complaint to my job card i have purchase bike jmd automobile & service also for this company but no good response.
Pls change all parts...
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M
Mahamood PP
from Bengaluru, Karnataka
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chain pocket

Address:Kozhikode, Kerala, 673509

[protected]

I have classic 350 and completed 9200kms.
I completed all free services correctly in near showroom and mainatined well,
The chain set is completely broken and they have no tooths
Why this happened?
I newly purchased bike 16 months before.
I drive carefully and very much how ever the chain pocket broked
Please me a solution about these...
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A
Anoop Jayan
from Madhugiri, Karnataka
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delay of delivery & misbehavior of manager

Address:Kollam, Kerala, 690540

We booked our classic 350 (Black) on july 27 and payed rs 5500, the manager told that my vehicle will deliver the vehicle before onam festival (September 3). At that day we reach that dealer shop he forced to pay the down payment and we payed the amount correctly and told the vehicle will deliver after the onam celebration or surely deliver the vehicle on september 8, we called the manager contact number and he put the phone switched off.....
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A
Avani Bhushan
from Delhi, Delhi
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frequent defect in royal enfield himalayan

Address:110043

This is the 4th time i am facing issue in my bike, due to sudden issue with the fuse. I have been to service centre multiple time but the issue still persist. Also there was the oil leakage issue in bike as per the mechanic rubber valve was missing.
How come the valve was missing in a new bike i purchased in feb 2017.

Look into this issue. Else i have my relative working in eicher and i will manage to get the ombudsperson...
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H
Hunter071285
from Coimbatore, Tamil Nadu
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rear wheel chain sprocket

Address:Panchmahal, Gujarat, 389001

I ride only 6800km on my royal enfield classic 350 brought on 31 april 2016 with
Price of 1.5 lakh and now about 10 teeths of rear wheel sprocket are broken today whend i was travelling in night., it's very terrifying experience... Very low quality products are providing the very branded and big brand royal enfield... Totally unsatisfied with the product...
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K
Kalyana C Vemaraju Kalyana
from Mumbai, Maharashtra
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foot guard supplied is of low quality

Address:Thane, Maharashtra, 400601

I have bought thunderbird 350 from sonia motors, thane maharashtrian during jan 2017. The foot gaurd supplied by the dealer is of a very low cheap quality and with just few rains the whole gaurd got rusted, and when asked about this the dealer says he does not warranty it. He has charged around 1500 for the gaurd as a accessory which would not cost more than 600/- outside. What is the point in buying with authorised dealer. Attaching he pictures...
+1 photos
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R
Rizwan Yousuf
from Coimbatore, Tamil Nadu
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royal enfield thunderbird got fired

Address:641001

Dear sir
I had purchased royal enfield thunderbird bike on 2014 at peelamedu branch coimbatore, while after taking delivery within a couple of days i found lots of problems in my bike for example the chain was not properly installed the some of screws were missing at that time, wrong key issued, key lock broken, speedo meter not working, itself i made complaint to the branch service manager in written and after they rectified that...
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P
Pearlgroupa1
from Meerut, Uttar Pradesh
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royal enfield showroom staff bad behavior.

Address:251002

I went to the royal enfield showroom to purchase a bike. But the staff is very rude and spoke in bad language. I ask them to start a bike to listen the sound of the bike but they denied my request. They said it makes noise pollution and irritation. I mean what the #? You treat ur customers like this? I[censored] don't like ur customers and you have problems with starting a bike then y u open this bloody showroom? I want to make a complaint...
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R
Rohit1317
from Mumbai, Maharashtra
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serious concern regarding servicing from pr enterprises, mahim, mumbai.

Address:Mumbai City, Maharashtra, 400051

Dear sir / mam,

I'm customer of royal enfield having thunderbird 500 lightening color with registration number mh 01 cb 0003.

I have serious concerns regarding the paid service.

I gave my motorcycle for servicing on 04th september 2017 after been called and sent back on 01st september 2017 due to sufficient number of vehicle already taken for servicing. Pease note my time to reach pr enterprises...
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R
Rohan Brahmbhatt
from Delhi, Delhi
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complaint about rusting in span of only 7 months

Address:Vadodara, Gujarat, 390022

I am writing this complaint letter to royal enfield about a problem with my new bike royal enfield es 350 cc, a february 2017 model. I began to have trouble staying aloft a few months ago, and now its height there are so many areas where bike got rusting in only 7 months of span and even gear box is also gets stuck some times.

I believe that re is focusing on its quality because i have used so many bikes and none of them got...
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M
Mohanraj Murugesan
from Chennai, Tamil Nadu
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service complaint

Address:641025

I had made my second service recently, in that i have registered a complaint but that was not taken care. I had proceed this complaint in two service centers (Bullmenn motors, coimbatore and sherif motors, coimbatore) but they charged the money and didn't took any measures. There's no correct response form the service people. Iam very much worried about this act. If authorised people's are like this means it's too bad and creates a bad impression...
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K
Keshav Murali
from Bengaluru, Karnataka
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responsibility shown in showroom for giving a delivery

Address:Dakshina Kannada, Karnataka

I work in bangalore and had booked tb 350 on july 27 2017 in mangalore frontline royal enfield showroom ballalbagh though it was near to my native & showroom people guaranteed for a delivery on 1st sep 2017.

I was in touch with the sales executive from the booking date and was asking about the delivery. There was no clear response. I had to put leave to get the bike. On 28th aug i had come to my house by taking leave though...
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S
sunny Ali
from Kolkata, West Bengal
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royal enfield classic 350 ash colour

Address:700103

I would like to inform you that i sk. Sunny ali purchased a royal enfield classic 350 ash colour on[protected]. There were certain problems regarding the engine head and the sound was not proper. After 2 servicing they were not able to rectify it. And now after travelling only 1046 kms smoke is emitting from the exhaust pipe. Now they are refusing to rectify it. The service center are harrasing a lot and are not taking any attempt to rectify...
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S
Shubham2601
from Mumbai, Maharashtra
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regarding my chain sprocket of re classic 350

Address:Mumbai City, Maharashtra, 400092

It is just 5 months i buyed my royal enfield classic 350 and i broke with 16 teeths of my chain sprocket. The quality of parts is really bad. I need a replacement free of it. Paying these big amount for the bike and the quality we get is so cheap. These is so unfair. I am not at all satisfied with the quality royal enfield is providing me and the service of bike is not done properly.
Please royal enfield contact me very asap
Shubham...
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