Royal Enfield Complaints & Reviews

I bought a new classic 350 bike from royal enfield in Octoberr 2016. Now it has covered a distance of 7700 km. Today when i was riding the bike, there found some slippage in chains with sound and when checked it was found that 4 teethes of sprocket (rear side) found in broken condition. I bought this bike because of good reviews and for this cost it should give some minimum life to its parts. I think the low cost bikes available in the market...

Dear sir/madam

This is to inform that my vehicle bearing chassis number me3u3s5c1gm721101 which is under warranty period rear suspension of my bike is not working properly. And same has been informed to the service engineer at hosur service station from last three services and every time i approach he told that in next service he will replace since the rear suspension is out of stock and today when i went for service he told...

Recently i had purchased a royal enfield thunderbird 350 motorcycle on 10 july 2017 and got many defects in the bike since 1 st day. I have complained many times to my authorised dealer about my complaints but i didn't get proper service.
On day 1 meter and lights are not active

On same day i have literally kicked bike nealy of 50 times to start it. I called to service station but not got a proper solution.
br...

After getting fed up from the service of pooja motors dombivli mumbai i am complaining. First of all the mechanics over here are of no use. They don't know about the mechanism.
After purchasing royal enfield. I came at pooja motors for service this stupids over here had blocked the air from the air filter because of this the air was passing from the gasket and there was oil leakage from the gasket due to their mistake i have given...

This is very embers sing for royal enfield company i suffered lot of problem in my new royal enfield (Mp04-qh-4149). I went to service centre of royal enfield but manager says that we are mail to company for regarding the complaint and you are also complaint in [protected]@royalenfield.com but still the complaint of my bike not resolve. I am suffered so much problem for that....

I serviced my royal enfield thunderbird from arti automobiles dhanbad jharkhand jharia road dhansar...
I had paid for full engine oil but when i chaked after coming from service centre the mobile level was half... They filld just 1.2 litr mobile instid of 2.5 litre...
Plese take action againest it..
All machanics and stufs are thif
I need my fresh engine back which they destoyed for some mony......

On 1st august, 2017 my uncle was riding a brand new royal enfield electra 350 (Purchased just 4 months back) from dehradun to rishikesh. Due to heavy rains in that area he just got disbalanced and got slipped off the bike approx 3 meters away.
Before he could recollect his consious and get back on bike he saw the bike was already on flames. Within very little time the bike got burnt into ashes and my uncle could do nothing about it....

The booking of my royal enfield desert storm 500cc was done on 1st february 2017. The company branch promised me to deliver it by 45 days from the date of booking.. It's been more than 4 months now.. Even after complaining a lot to the puttur branch they are not doing anything.. They say it's the delay from the company.. I need my bike as soon as possible.. People who have booked the bike after me in other branches have got theirs.. Don't...

Dear sir,
I dnyaneshwar raosaheb dome booked classic 350 on jan.2016 at your dealer karachiwala automobiles, shrirampur. But they were unable to give me bike in time or my requested time. So, before 2months i had submitted request for cancellation of my booking to them. Concern told me that, your request initiated will give you cheque after 15days but till date i have not received refund of rs.5000.00 from them. I have continueosly...

Worst services ever i have got standard 500cc just one month back and its now not even starting i think its a manufacturing defect because after 2 times of battery charging battery is going dead again and again nobody is helping and they are just saying you have to call to the workshop people they will give you onsite assistance and workshop people giving some other number which is toll free and toll free people saying they are not getting...

We bought our dream bike royal enfield with full of joy and happiness, when i ride the bike all my happiness gone. I had a very bad experience. A lot of noise has coming from the bike and front desk, clutch cable is too hard to handle, accelerated is hard to operate and suspension problem is also there. We told everything in the first service itself.
In first service they charged me a high amount, they did only water wash and oil fillings,...

Worst servicing experience. Billing amount is very high as calculated or compare to other local service. Chain cover rs.68 & the fitting labor charge was rs. 85. Almost rs.650 for engine oil change. A lot of noise from bike while in 60 to 80 speed, but the engineer said it is the common thing for all bikes. Oil leakage problem from engine is only a normal thing for them.
I have a thunderbird 350 & this is the failure concept from...

I have pre booked a thunderbird black edition in the month of may and i have not received any confirmation that they will deliver the bike to me. I am still waiting for proper response from the concerned showroom which is in virugambakkam, chennai, near megamart shop.

The sales rep are pathetic, they do not care about the delay of the delivery and telling reasons. Will royal enfield look into the issue. Below are the concerned...

Respected sir / madam,
This is regarding the service amc that i just took at voyage motors service station at kandivali, mumbai for my bike no. Mh 47 j 7004. So it was my first paid service after 1 year of my bike for which i took a new amc for rs. 3300 and on 30th july i gave my bike around 10:30 am for the service where the executive told me that there were some problems including my back wheel bearing. After which i denied him...

I am from sonipat haryana i complainting about hayden motors. Before 15/20 days am complaint about my bullet in service station that my bike suddenly off on crossing road it don't work properly services manager don't take it seriously and again problem repeated with me. They don't know how to talk with consumer. Every service of my bullet and every work in done in royal enfield agency even they don't solve my problem and my bullet is only...

Recently i had purchased a royal enfield classic 350 motorcycle and got many defects in the bike as the engine makes an unbearable voice and the back wheel is not strait and the alignment is already out i have complained many times to my authorised dealer and the serive centre nut they aren't responding well and i am un satisfied with the services i'll be complaining to the higher authorities if no strict action is taken this time....

This is the only registered service center in gurgaon and rhe service is really pathetic, the service quality is not up to mark and people never take calls.
We have no option to go anyplace else in gurgaon.
Ive left my bike last week for insurance claim and since then there is no update from the center.
No body takes the calls, the showroom also picks the landline and disconnects the call.
Pls take this on priority...

Hi,

I am very depressed with provided services they have. This is my classic 350 second service and it's not started. I called over road side assist they request with my service agency brown automobile. This is contact number of the agency: [protected]
And i purchase bike from brown automobile this is my punit dealer no. [protected].

Please call them and discuss what they want from their customer, most...

I bought royal enfield himalayan in august 2016. Since then the bike is giving me serious issues of engine noise. I had to visit the service center every month for the same issue. Also there is an issue with the gear box. The bike automatically gets out of gear while shifting gears. Also there is serious issue of oil leakage from the engine. Play occurs in the handle after every 2 weeks. Really frustrated with the bike. The clutch is very...

I had done the regular servicing of my royal enfield thunderbird on 21.07.2017, and found some noise issue after a day.then they promised me to repair it with no cost as i have already paid 1500 approx for the servicing.after 2 days of submission of my bike, they showed some duplicate bill and charged me 1855 rs again for the servicing.this is really blunder cheating and looting of common people.royal enfield should interfere in this.br...