Royal Enfield Complaints & Reviews

No proper answers given for any enquiry. Staff not bothered about customers. No higher category official such as floor supervisor or manager to deal with customers. No coordination between their sectional staff. So ultimately customers are suffering to get clear/satisfactory answer. While booking approximate delivery time given by the dealer was 45 days. But it took 75 days for delivery and that too i had to call them frequently. Some staff...

Running for money but no interest in customer satisfaction. Worst service, no customer service. I purchased my bike from sri venkateswara bike zone chennai on 1st july 2016 and correctly after a year on 1st july 2017 i had a problem in my bike battery. I called up the service number of the company and they i explained them the problem and bottle neck saying that let me get the bike today (1st july around 6.30 pm) for service since tomorrow...

To whomsoever this may concern,

I, alsone. A had bought a brand new bullet with the highest of hopes and expectations. From the day i started my experience of my new vehicle, day after day something or the other goes wrong. There is an abnormal noise which i came to later know as tappet noise.
A few days ago i gave my bike for service with a few concerns that i have been facing throughout the time i bought the bike....

I have purchased royal enfield (Re) thunder bird 350. Cc from sarabhai motors, ahmedabad 9 months back. Problem is with the service station of re, at manikbaugh branch, ahmedabad, gujarat. The persons at the service station are not properly handling the vehicles while servicing. This is the second time they had mishandled my bike. Regarding service also the quality of service is not upto the mark. After service, we face complain, which was...

Hi team,

I am dr. Senthil. I own a royal enfield 350 electra purchased on june 2016 within six month of purchase date, i faced a battery failure issue on dec 2016, so i left my bike at sri velavan motors greams road and they advised me to replace with the new battery under warranty and they hold off my bike for more than 10 days at service station since i really need a bike for my day to day transportation, i requested them...

Dear sir

With reverence i am informing your goodself that my royal enfield classic 350 which i unfortunately purchased from pcs automobiles is having stuck gear and clutch issues from the time i got it also the bike moves uncontrollably in 1st gear in cold start as well from the 1st day.
On my 1st, 2nd, 3rd service i complained to them for fixing it but they dont take it seriously and i am getting gear stuck frequently...

Hello guys i own a classic chrome 500 which got it new set of chain sprockets 10000 kms ago now as i was facing some drawback force when i accelerated so checked the chain sprocket and i found just one teeth that too half was in rest broke and chain is slipping forward when ever i accelerate. And the clutch cable are half done from the purchase and is forcing riders to carry spare every we keep gone. Its like my re done with 31k kms and i...

I have purchased a new himalayan bike from royal enfield (Brar motors) rudrapur (Its a new bike only km driven near about 2000)
Before 20 days it has given problem when i m trying to start my bike but i was failed to start so called the showroom to check they have taken it, after 1 week they have returned it they told me that we have changed the battery with the new one, but again the same problem i m facing they are saying it we will...

As having a complaint in break for my newly purchased royal enfield i gave it for servicing 8 times. The front break of the vehicle is happening to struck sometimes. And the back break is making a high cracking sound when giving break. But they were not able to rectify my complaint. I got very poor service for my royal enfield. Workers doesn't have any responsibility. The condition of the royal enfiled is not good from the very initial period....

Hi i submit my 350 classic bike for repair in royal enfield show room near basti jodhewal ludhiana punjab 141007.
After 20 to 25 days still they not provide me my bill of repair.
They give me rough manual bill and collect 6000 from me but not provide me any bill...
From last 20 days i been in showroom min 10 times everytime mr karanveer your customer handle guy say sir by tomm u get your bill. But no bill yet.
This...

I had purchased a standard 500 royal enfield bullet (Mh02 dx 7000) from voyage motors @ kandivali around 2 years back, have been regularly servicing my bike and was in good shape,
On 9th july my bike was given to the service station for regular servicing, there were no issues with the bike, it was for a regular service, however after the servicing, or whatever they claim to have done, my bike had issues in pickup, which was brought...

Hi,

I have purchased an re on september 2016 from hsr rajajinagar
Name – prakash
Model – classic350
Mobile – [protected]
Vehicle no – ka 02 jk 9677

After taking the delivery of the vehicle, in few hours i saw some liquid leaked on engine, when took the hsr showroom in rajajinagar, asked me to contact service centre in magadi chord,
After contacting them, they informed...

I own thunderbird 350 bike, its been one year and done my 6 servicing but problems i have faced from first servicing still persists.
Today my bike broke down in heavy rains in pune. 3 hours i was waiting for roadside assistance because my nearby service centres was not responding.
Somehow mechanic came and done something with my bike but he was unable to detect the problem. I am sure the problem is with air filter and carbonator...

Ysterday dated 12.07.2017, i went to sahila expositions service station at guwahati for a problem regarding my thunderbird battery problem. At the service station the authorized personnel told me to change the battery and so i changed to a dry cell battery at the service station. My job card no. Was 09151. But after installing the new battery my instrument cluster display i. E. Fuel gauge, time and total kms record was not showing. And so...

I have purchased classic 350 on[protected] and i have driven only 6500 till know and the chain of the bike has been damaged and makes crackling sound and i came to the agency and they said that it will not be changed in warranty.
I have said them on third service of bike also they said nothing will happen its ok... But know it has been damaged fully so i want to get it replace as the bike cost 150000 thousand and the part of the bike...

Bought RE350 in 2013 Feb and till today changed the battery 4 times (2 times with warranty). How ever none of the service center guys found whats the problem in the bike and every time they assured that the issue is solved but it didn't.
Always having self start problem with the bike and battery drains fast as the return charge current isn't charging properly i hope.
No solution provide by any service centers yet but they replaced...

I have purchased bike on 28th June 2017 and I started facing issue from 30th June onwards. My bike suddenly got dead on the second day. I contacted the dealer and the dealer sent someone on the other day. Initially I was told it's a battery issue.
2nd Day - I was told that the issue is with air filter as a drop of petrol went into it.
3rd Day - I was told that the issue is with the spark plug. The spark plug came with this...

I booked classic 350 from Khan Market (Delhi) store.

My Booking ID :- BKNG[protected]
Booking Date :[protected]/06:11:36 PM
INVOICE NO :- INV[protected]
INSURANCE POLICY NO :- 3005/AI[protected]/00/000

As per document submitted to the Royal Enfield at the time of booking My Name is "SUMIT SANDILAYA" but in the RC and Insurance papers i observed Just Sumit is mentioned.

This...

I purchased a classic 350 one month back. I done the first service. Few days later i noticed a rust in the spark plug near engine. I am worried about spreading the rust. The srevice people told me that it wont get affected. But the bike is only one month old and iam worried about the present situation and it might get worse. I wanted to get the problem resolved at the earliest by your service centre nearest....

In chamundi enfield showroom i have bought classic 350 model bike on 2016 july from my purchace i have faced too many problem in my bike when i vist service center about problem they simply say there is no problem in your bike or it will automatically solved or bring your bike at next free or general service after 4 free service no solution for pro...