Royal Enfield Complaints & Reviews

I gave my bike for servicing at paragon traders royal enfield service centre beside immamwada police station, great nag rd, rambagh, nagpur, maharashtra 440003. The servicing done by them was completely worst and vehicle started giving more problems immediately (After servicing). More money was craved in name of part replacements. Response is dull....

Its happend in 13/06/17 pinnacle thrissur
Iam a royal enfield classic 350 owner
Royal enfield service like a nightmare they treat their customers really worse
. I told them to polish and lubrication in 2nd sevice they only did polish and i have paid for both. Before delivering bike they told me to sign. Even i havent seen the bike its already inside in service centre. I did what they ask for i thought evrything will be...

We took a bike delivery on 12th of june on the name of pradipta kishore mohapatra. Lets first talk about the behaviour of the staff in gugnani automobes, well mr. Rajesh gugnani in this competitive market even if we go to a gold shop for buying 1 grm gold the shopkeeper offers us a cold drink out of courtesy but your staff couldnt offer two glass of water. The person who dealt with us just gave limited info of wat we askd zero pr. We were...

I want to know that, what is the frequency of engine oil replacement.
As i have done all free servicing and 4 & 5 paid servicing in time in showroom.
I have replaced the engine oil every after 3000 km. Though why engine sound has occurred. Margao showroom saini motor had not covered my repair cost under warranty. My km was 19930 km and 1.5 years after bike purchase....

The booking of my royal enfield desert storm 500cc was done on 1st february 2017. The company branch promised me to deliver it by 45 days from the date of booking.. It's been more than 4 months now.. Even after complaining a lot to the puttur branch they are not doing anything.. They say it's the delay from the company.. I need my bike as soon as possible.. People who have booked the bike after me in other branches have got theirs.. Don't...

I regularly service of my bike and regularly lubricant of chain and chain sprocket but after that broken teeth of chain sprocket problem arises from my bike and can't understand that how it's possible when i regularly lubricant of chain sprocket with chain lube of motul c2. My bike run around above 17500 km. I have re classic 350 which have bought in last 2015, but broken chain sprocket make my mind out and
I want free chain and chain...

Hi im vishal shah and i had recently complained about royal enfield delivery after payment. Actually i wanted my royal enfield classic 350 on my bday bt the. Showroom could not arrange it so i got frustuated for waiting so long n though other dealers were ready fr delivery. Also there was a misunderstanding between me n sarvesh motors, bhiwandi about the advance payment. They did not ask for any payment i mentioned ut out og frustiation....

We have been ordered the motorcycle (Royal enfield classic 350 ash) in the name of akshay k shah on 24/4/17 and we had done full payment of the motorcycle on the request of sarvesh motors, bhiwandi, dist thane. They told the delivery would be done in the first week of june bt still there are no signs of delivery and now they are telling that the above model can't be arranged. I request you to instantly look against this or else i want my...

I have booked classic 350 3 april 2017, waiting 2 months for completing process. And 3/7/2017 i will complete all process including first payment and they tolled me vehicle will deliver on wednesday (7/6/2017). But they can't deliver my vehicle.
It is the most irritating thing from that side,
Concept vetturoad kazhakuttom trivandrum.
I ask them the reason but they can't give a genuine reason and at that time the...

I have newly purchased re classic 350 on 2nd of jun'17, yesterday dated-6th jun'17 my bike got punctured i repaired & again later evening air was fully gone, it was very difulted to understand to the mechanic whats the exact issue.
Later i found the tyre was fully damaged please refer the attachments.
I was very excited for my new bike i have full faith on re yet. Request you'll to replace the tyre & do the needful. Its yet...

Hello,

I have booked a vehicle for Royal En-field classic 350 on 1st April 2017. I was the vehicle delivery world be with in 45 days maximum. Its been more than 2 months now and still i do not have any update from the dealer/agent. They are not even picking up the call both agent mobile/dealer office land line.

The agents/dealers are preferring to deliver the vehicles to their friends/known people before their...

I ordered classic 500 in 31st jan they delivered at may 25, june 8th my birthday for that my parents ready to gift me bullet on my birthday, delivery 1st day itself i got self and kick start problem efi coil not working properly it's spoil my bullet dream it's totally disturb my family please clear and give my bullet as soon as possible or refund my money back, i inverse my 2 years salary to buy bullet. Engine no: u5s5f1he000441 chase no:...

I have booked redditch green on may 02nd 2017 in kurnool the dealers are sandhya automotives.
They promised me that they will deliver in 30days now it has been 36days and when i ask to my dealer he said we will deliver by 7th june and again two days after i made a call again he said it will be delivered by june 10th, just they are swapping the dates not taking minimum responsibility for customers.

Below are the details...

For the ease o[censored]nderstanding I am copying below the e-mails i had sent to Royal Enfield Support Team, who has neither resolved my complaints nor has the common courtesy to even reply.

Roopjeet Borkakoty Wed, May 24, 2017 at 4:45 PM
To: [protected]@royalenfield.com
This is not at all acceptable. How can you close my complaint without even resolving it?
Dear Rider, your complaint IDCCSHOC[protected]
about...

Hello Royal Enfield,

My name is Tony Johnson. I have bought Himalayan on 23/08/2016 from Royal Enfield Sarabhai Ahmedabad. After buying Himalayan it was pretty OK for the first three months after that i had started facing many issues from the bike. I kept the bike in servicing almost more then 8 times after buying. The main issue i am facing is the meter gets dead every second week, I give it to the service station they say...

I have purchased a royal Enfield classic as in 2016 named Prem Asrani but i have not yet received any paper regarding it like rto set (Bill, R.C.Book ) i am facing lot's of problem because of it. I am totally dis satisfied with your services. I am requesting you to please provide me all may papers as soon as possible...
I went for a problem in the turbhe Royal Enfield service centre. I just told to service provider about fuel indicator,...

Date:01-jun-2017

I have classic 350 and completed 10800kms. After the free services when i gave my bike they said chain set is completely broken and have no tooths.
When i asked about the insurance they told me those things will not be covered. It cost me 1795+500 to get new one. Horrible experience, and above all they told you have not mainatined well which is why this happened.

Can we register complaint...

I am calling last night to till morning, your roadside assistance no. [protected], but not response, all time assistance busy, arrange your call back but not response, why? Very poor service. Last night my bike clutch wire broken, not change any mistri because they have not bullet clutch wire, so i am calling roadside assistance but bekar.

I won a small token of roadside assistance from highten faridabad (Hr), they are told...

Respected sir/madam,

I have purchased a 500cc standard bullet on dated 22/06/2016 from one of your showroom at kings auto riders, wakad, pune,
They are saying that they had made payment for bike registration with regional transport office of pune, however since then i have not received any registration certificate from them and staff is not responding well on this and just saying wait and i am facing police issue while...

Dear sir,
I have purchased a royal enfield classic as on 11/05/2017 named kunal sharma s/o pradeep kumar sharma but i have not yet received any paper regarding it like rto set (Bill, insurance, form no.20, 21, 22 & trc) i am facing lot's of problem because of it. I am totally dis satisfied with your services. I am requesting you to please provide me all may papers as soon as possible...