Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 122

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hrishi Joshi
from Mumbai, Maharashtra
Report
Copy

Disappointed with the staff of ishna wheels.

Address:Mumbai City, Maharashtra, 400061

Hi this is Hrishikesh Joshi. A Royal Enfield enthusiast and owner. Have uncles and fathers who have ridden Enfield in past but never had any petty issues with the motorcycle in those good old days. But now I'm having some minor issue which could results in big blunders which show lack of professionalism on behalf of service labours, advisor, works manager, the proprietor and/or other individuals associated with the Royal Enfield brand.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhinav1411
from Hosur, Tamil Nadu
Report
Copy

Bend & alignment problem

Address:500084

Royal enfield - headway motors. Received a defective piece of bullet 350. Feels like chassis bend. Had allingement problem when received the bike. Tired of sick behaviour of quality service. Need help. Had been to workshop for at least 5 times but still they aren't able to rectify the problem. Need urgent help. Has been my dream bike but looks like a nightmare....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saravana1995
from Chennai, Tamil Nadu
Report
Copy

Defect in my vehicle

Address:600028

I owned an vehicle of re tb 350es i brought it before 15 days, already an various types of complaints in my vehicle, i went to re besant nagar showroom they didn't respond as much. So i went to service centre (Omr). I went directly to complete about my vehicle (Manager) he said those part as been replaced but they only washed my vehicle and replace silencer core, nothing they have done wost vehicle as i have received. Kindly replace my vehicle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajuindia
from Chakia, Bihar
Report
Copy

Royal Enfield engine failed in 6 months

Address:Jaipur, Rajasthan, 302021
Website:www.rayalinfield.com

Dear Sir,
I bought a new Royal Infield 500 Classic motorbike in Jaipur around 6 months back.
Now it is giving white smoke and I just checked with your official workshop in Jaipur and they says that Engine has to be repair.
It is really un-fair to open engine of my new motorbike.

I am not willing to open the engine - either change the engine or motorbike.
Please assist me what is the better option...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
virankit
from Moradabad, Uttar Pradesh
Report
Copy

Against branch

Address:Sonipat, Haryana, 131001
Website:royalenfield.com

I am parmod kumar citizen on sonipat (Haryana). I bought a classic 350 in july 2016 and now when my bikes 3rd servicing was to be done and i went to the service centre for the servicing. And when i went to the centre i came to know that in their record my bikes service was already done from somewhere in bihar while i had my 3rd servicing slip with me only and i never went to bihar and the kms run were 9000 in thier record while my bike is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devidas Muralidhar patil
from Mumbai, Maharashtra
Report
Copy

Charging huge amount of labor charges for insurance claim

Address:Raigad, Maharashtra, 402108
Website:Royalenfield.com

I'm devidas patil residing in raigad maharashtra. Few days ago i met in an accident and put my royal enfield thunderbird 350 for insurance claim in sk autoriders alibag raigad maharashtra. Even after taking 20 days to repair some problems are still there like stiffness in handle, mirror hasn't changed though i have paid for the same, constantly ringing sounds. The showroom had charged huge amount of rs 4500 just as their labor charges though...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BKTahim
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in starting in new bullet reg. No. Dl 4s cq 4391

Address:New Delhi, Delhi, 110041

My name is Ankit, I bought this bike (DL4S CQ 4391) before one month and there is some problem in the starting and i informed about the problem on 18/5/2017 to the service center and in service center they checked it and return me on 21/5/2017 and told me that it will not create problem next time there was some problem in the wiring but between 2 days we are facing same problem in starting and informed to service center to solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meraj Siddiqui
from Indore, Madhya Pradesh
Report
Copy

Classic 350 tik-tik sound from inside the engine.

Address:Katni, Madhya Pradesh, 483501
Website:[email protected]

Tik tik sound from inside the engine and same sound from near the headlight. When i am talk about this with company they ask me to contact with service center and i am go there and no response from dealer and mecanics. My bike is[protected] model as a this problem is from starting royal enfield classic 350 give no reponse. I'm complaint last time after this i'm case register in court. If royal enfield read this call me for full information...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama Santosh Naidu Pathivada
from Gulbarga, Karnataka
Report
Copy

Regarding bike registration

Address:535002

I p. Santosh naidu bearing tr no: ap31 xj tr 8200 have bought my bike on april 04, 2017. And the tr no was given to me on april 05, 2017. During the time of registration, they have asked me to whether is there any bike with my name, if it's there i supposed to pay tax for my new one. My previous bike was already shifted to other persons name. But after 1 week i think, they said you have to pay tax as there is bike registered with my name...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Guhan Subramanian
from Melur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Royal enfield classic 350 chain bracket broken

Address:Madurai, Tamil Nadu, 625017

Hi... I am human from madurai, tamilnadu. I have owned my royal enfield classic 350 8months before.4 months before i had the same problem chain bracket broken so i changed it. Now also the same problem repeating i asked the dealer about this they said that this is due to weight of bike it will happen. I have bought the bike for rs.1, 46, 000 but the parts are not worth of it so please reply me quickly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manukwt
Report
Copy

Service high labour cost

Address:629161

7/05/2017 i had done a service for my royal enfield at sivaji motors trivandrum (Kaimanom) they have charged 1300 as labour charge for electrical kit check up, oil top up chain lubrication and brake shoe change... This is some thing not affordable for me if do these work from out side mechanic shop it will cost around 250 maximum and here after i wont do any service at royal. Enfield service centres please take necessary action against them...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chittoor, Andhra Pradesh, 517325

Respected sir /madam,
I bought my bullet classic 350 reditch red in 11th march 2017 at tirupati, chittor district, ap.

My bike started rusting before i even got my first service done it’s quite disappointing. I have spoke to authorized service center manager in madanapalle, chittor dt, ap. He has taken photos of rusting parts first week. Again i went to service center next week for the same and the manager listed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay Bageshwar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leg guard poor quality and default dealer

Address:New Delhi, Delhi, 110040

I have installed original leg guard of re from dealer kays auto, gujranwala town in delhi on 29th april 2016. It is under guarantee for 2 years. Its the second time that it got cracked on its own, may be kf its poor quality. The dealer promised me to change and said that improved quality of leg guard is coming within few days. Its about a month but nothing is being done in this regard. He is giving future date each time and is not showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashfiq Nizar
from Madhugiri, Karnataka
Report
Copy

Royal enfield himalayan granite

Address:Ernakulam, Kerala, 686661
Website:Www.royalenfield.com

Respected sir,
My family has been using re for the last two decades and my paa bought me a himalayan on feb from the starting day itself there was many issues overheating piston sounds.. Etc i thought it would be over after the first service so did my father told teach your bike how to ride, but after the first service in about 650 km my magneto coil was blown off and i was stuck in the middle of nowhere, the bike was not even jump...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanker Goel
from Gurgaon, Haryana
Report
Copy

Manufacturing fault in royal enfield 350

Address:Bathinda, Punjab, 151001
Website:www.ggsinternationalschool.org

Respected sir /madam

I am penning down this letter to complain you about your service and the gadgets. Actually i have purchased a bike on 17 april 2017 from your dealer baranala automobile ludhiana punjab. After 20 days of purchaging driving seat cover is in very bad condition. I complaint against this fault to krishna auto mobiles bathinda punjab. They took the snap of seat covers and send images to your re-claim department....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:110036
Website:[email protected]

Dear sir

I booked royal enfield bike at januray 18, 2016, booking id : bkmg[protected] with rs. 5000/- (Payment through card swap) at khan market showroom of royal enfield. But due to some reason i cancelled my booking. And a check bearing name vinay kumar was issued and same deposited in hdfc branch saket, new delhi by showroom staff. This check was rejected due to the name confusion as my name on bank account is vinay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
munigowda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding worst service to my vehicle no ka02-je 4194

Address:560076

I had left my vehicle bullet electra 350 cc on[protected] at no 26, 25th cross street, btm 2nd stage, 29th main road, bangalore-560076. I had asked to check the break system and to change the handle bar. They have done the both the works. I have been charged rs 2, 658-00. And the vehicle service status is very bad. I here by request the incharge authority to take action on the consern, under intemation to the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bombay Shiv
from Delhi, Delhi
Report
Copy

Not good behavior royal enfield showroom manager with customer

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have good to yesterday go in show inquire my motor come or not she say bullet will come i taking about payment she give me a/c no i will ready to paid my amount after 15 min she sad not give u bullet i late going to home but she fist say give yesterday after 15 min say no and fight with me my friend continuous and say go and no afraid any complaint please action of this matter show room address-noida sector 10

thanking you,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipjyoti1987
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Classic 350 Red BS4

Address:784001

I( bought the vehicle on 04/05/2017. After two days the bike didnt start. Neither self was working nor kick. I called the service center they came took my battery charged it and gave that battery to me saying that the battery didnt had charge so we have charged now you wont have any problem. I gotthe battery yesterday that is 10/5/2017. Today i again had the same problem. I took my bike for some work after going for about some kilometers...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg, chain & sprocket issue

Address:Morena, Madhya Pradesh, 476001
Website:www.royalenfield.com

Dear sir/madam,
Last time i changed the spokit to 4 service that time my bike run 9000 km, i have purchased my bike classic 350 last year in 2016 and 18000 km have crossed now my chain spokit is 2nd time again broken but i would like to book a serious complaint against this for providing low quality products for bike and according to your my bike is under warranty period.
There are many problem in your bike-

Vibrate...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy