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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 123

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R
rishik1125
from Bengaluru, Karnataka
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No proper replacement of parts and servicing

Address:560066
Website:royalenfield.com/locateus/services/m-s-whitefield-motors-bangalore-karnataka

Hi team,

I gave my bike tb350 for servicing to one of royal enfield service centre in bengaluru location at whitefield area to replace my headlight bulb (Both upper and lower) and along with the same i gave for servicing. Bulb was replaced for the first time and again it fused in a week, next when they changed it fused in 2 days. Still issue persists, and every time they are stating it fused due to other issue in motor cycle.in...
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Karma.believer.nikz
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Www.royalenfield.com

Address:Udhampur, Jammu and Kashmir, 182101
Website:Www.royalenfield.com

I’ve purchased a new royal enfield bullet classic 350 silver last month from your dealer in udhampur district (J&k). The bike provided to me is of poor build quality and is giving serious problem its not even running 150 kms and its seal of engine got out while riding and engine oil leaked out and bike breakdown on d way there is no any type of pre delivery inpection at dealer end, furthermore your staff is the most irresponsible i’ve...
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Address:New Delhi, Delhi, 110020
Website:royalenfield.com/locateus/dealers/south-delhi-motorcycles-new-delhi-delhi

Dear team

I’ve purchased a new royal enfield bullet classic 500 desert storm delivered on 3rd of may from your dealer south delhi motorcycles, okhla phase - ii. The bike provided to me is of poor build quality and is giving serious problems each day. Furthermore your staff is the most irresponsible i’ve ever seen. Please see the facts below

Day 1: 3rd may 2017 (Delivery day)
1.in the showroom itself...
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Address:Thane, Maharashtra, 401208
Website:royalenfield.com

I am sorry to say that i am a unproud owner of royal enfield, i had purchase my vehicle from sp wheels, vasai (Authorised service centre) since purchase of vehicle in sept16 i have been facing a lot of issues from this service centre,
On 26 feb 17 i met with and bike accident for which i had towed by vehicle to sp wheels (Vasai) for insurance claim, this was the day from when the nightmare for me all started, i received by bike back...
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Address:Bangalore, Karnataka

I have recently taken a new royal enfiled. I have given a service to btm service station after completing 450km, ie my first free service. Oil was leaking continuously after i getting my bike from service center. Later i got to know that they haven't put a washer for the cap. That has mistaken by that mechanic, they have very poor mechanics and i have given some small compliant about my bike that also they didn't do it properly.. Total fake...
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V
visure
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Classic 350 chain sprocket broken in warranty period.

Address:Chennai, Tamil Nadu, 600069
Website:royalenfield.com

T's just been an eight month buying my classic 350 and 10000 kms have crossed. Now my chain sprocket is broken but i neither ride my bike harsh nor i take it to hills and i maintain my bike properly and serviced as per company instructed. I would like to book a serious complaint against this for providing low quality products for bike and also sometimes i can hear cam shaft noise from my engine. I complained about that noise in my first service...
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S
Selva_15
from Bengaluru, Karnataka
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Regarding bike delivery - Sheriff motors

Address:Coimbatore, Tamil Nadu, 640006
Website:www.sheriffmotors.com, www.royalenfield.com

I have booked bike on Dec 2016 and they promised 45 days delivery and after 60 days told me to pay full amount since my bike has arrived to showroom. I paid full amount by Middle of March. The complaint is regarding bike delivery and registration. After paying full amount they didn't even called me for registration. I was following up with them for registration and delivery. This was very painful. Finally they told bike will be registered...
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P
Prakhuu
from Diphu, Assam
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Service money demand

Address:782138
Website:www.royalenfield.com, email- [email protected]

Sir,
I purchased a royal enfield thunderbird 350 in the year 2014. A few days back my bike did not get started. I called the dealer from which I purchased the bike. The manager send two guys to my residence which is 25 kms from the dealer. The guy checked my bike and found that the wire connection to the ignition was cut. He joined the connection within 15 mins. approx. Then he charged Rs. 1, 500.00. I called the manager. The manager...
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A
Ak1188
from Delhi, Delhi
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RE Classic 500 new bike - multiple issues

Address:Bangalore, Karnataka, 560037

I had bought a RE Classic 500 a month ago. And now already got multiple problems. First week battery dead. Had to send for replacement and now petrol leakage full flow. RSA guys have taken it. I am not sure why this is happening. Please give me a replacement of new bike if this bike is faulty or has manufacturing defects.

-Bought the bike in Teknik Motors, Indiranagar Bangalore
- KA 03 JK 3261
- Mob : [protected]br...
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R
Raja Muthiah
from Bengaluru, Karnataka
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Sheriff motors

Address:641011

Hi,

I am raja. I have booked a royal enfield on 7/1/2017 and i have cancelled the booking for the same because of delay in delivery. It have been two months and the booking amount have not been refunded. People from showroom have been giving irresponsible answers and am not able to reach them. Please do the need full.

I have booked the bike under the mobile number : [protected]...
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DrVikas Verma
from Kanpur, Uttar Pradesh
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Starting problem i.e self

Address:Lucknow, Uttar Pradesh, 226001

My bullet model 2017 classic 350 black in color, is having problem in starting, I went to the show room 6 times situated at jankipuram lucknow they submit the bullet and return it without any improvement, and even complained to the higher authorities many a times still no strict action has been taken about the same.i request you to kindly look in to matter strictly....
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S
sundeepauto
from Bengaluru, Karnataka
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Complaint about my bike HImalayan

Address:Dharwad, Karnataka, 580030

Dear sir,
I brought a snow white himalayan from klasik motors hubli.
The day i brought have faced
1) engine heavy noise
2) over heating engine (Which tends to burn my foot very often)
3) hard gear shifting
4) noise in meter box
5) gear indicator shows false gear number.
6) heavy oil leakage from head side
7) heavy oil leakage from side covers.
8) mileage around 20km/literbr...
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Address:403601

I purchased tb350 in the month of oct2016 from saini motors margao goa, after 10 days of buying the bike, i got oil leakage in engine and i complaint the same to service consultant at my first servicing, they (Service consultant) told me that they fixed the problem but again i got oil leakage, on 2nd servicing they again told me they fixed it.. But they didn't and now at 3rd servicing still same problem is unresolved..

I m...
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V
vishvajeet thakur
from Jawad, Madhya Pradesh
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Not getting bike from 3 months of order

Sir i am order classic 350 (Red colour) from[protected]. But yet i am getting bike most of people get bike who order after me... Agency giving my bike to order... Sir please take some action against agency... Most of the of the costumers suffer from this agency... Royal and field chindwara (M. P)... For further information call [protected]... Address of agency :
Behind rajput petrol pump,
P. G. Collage road,
Near raj...
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R
Rohitkaul87
from Gurgaon, Haryana
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Dealer not providing refund

Address:Dehradun, Uttarakhand, 248001

I had booked a thunderbird in feb 2017 from Allied Auto Agencies Dehradun but cancelled the same because the dealer was not able to deliver it on time. It has been more that a month from the date of cancellation but still the dealer is harassing me and not providing the refund even after so many visits. His reasons included that the staff forgot to transfer money and the check book got over etc etc.
Plz look into the same as these...
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M
Mukesh.D.Suthar
from Ahmedabad, Gujarat
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Classic 350 GJ-18-ck-3030

Address:Gandhinagar, Gujarat
Website:royalenfield.com/locateus

Dear sir we are an authorized service dealer of tata motors ltd. We purchase our bullet since 1 & half year but there are so many problem in our brand new vehicle. Please take proper action for this. Bike just ran 9365 km. Your work shop adviser said to change all brake system, chain rings& gear mechanism. Adviser also told us that there is each & every bullet motor cycles need changes of chain & gear. We know that royal enfiled is old and...
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A
Aswin Asr
from Suluru, Andhra Pradesh
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Classic 350 chain sprocket damage

Address:641606
Website:royalenfield.com

It's just been an year buying my classic 350 and 14000 kms have crossed. Now my chain sprocket is broken but I neither ride my bike harsh nor I take it to hills. I would like to book a serious complaint against this for providing low quality products for bike and also sometimes I can hear cam shaft noise from my engine. I complained about that noise in my first service but they didnt consider this as a serious issue. Another complaint is...
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Address:Chandigarh, Punjab, 134102

I bought my bike from sec 32 chandigarh gargantuan auto on 14 March 2017 but they wrote wrong house number on my retail invoice and insurance and when I went to register my vehicle at sdm office they refused me to register the vehicle because of the wrong address, and people of agency are bothering me from last 8 days. They are not resolving my problem, this is not my fault they did it wrong, please look into the matter as soon as possible...
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R
Rajesh Makina
from Kottapalli, Telangana
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Clutch plate complaint several times under warranty

Address:530028
Website:royal enfiled

Dear sir
We have purchase classic 350 cc on dtd 15.11.2016 saran motors gopalpatnam branch invoice no inv[protected] dt 14.11.2016 servicing as per the manual book we are doing in the secound servicing cletch plate complaint we approach to work shop saran motors they have change cletch plate after on 3rd servicing on dtd 17 03.2017 after that several times cletch complaint we are taken to workshop adjusted today also same problem...
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Sagar Kanse
from Mumbai, Maharashtra
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Body parts and customer service

Address:Mumbai City, Maharashtra, 400016
Website:https: //royalenfield. com

I bought classic 350 in 150000rs hard cash almost before 6 months from 1st service which comes in 500km im getting problems in chain sprokets lotsbof noice in chain, from 1st month of purchassing bike getting problem of body noice while driving bike suddenly some parts get loose and fall down on road also i got problem in rare break. After wash my bike i saw automatickly colour of tank and tool box pannel gone. And i already registered compalints...
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