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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 126

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J
Jitukrishna
from Mumbai, Maharashtra
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Royal enfield electra 350cc chain

Address:Thane, Maharashtra, 421501

I bought this bike with great expectations on 16/05/2016 from SR motors an authorised dealer of Royal Enfield in Ulhasnagar, District - Thane, State- Maharashtra.

Today i.e. 3rd March 2017, while riding my bike chain broke and I never expected a bike with such a reputation and brand name to break down in 5400kms.

I had my bike serviced on 1/3/2017 and i never expected this to happen. To add I enrolled to road...
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R
reridersforum
from Chengannur, Kerala
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Health and road safety issues of re

Address:670001

Respected Sir,
We Royal Enfield Riders Forum, India a Forum for RE Owners & User. Put forward you some Health and Road Safety issues for your kind attention. (ROYAL ENFIELD Classic 350cc)
1. Vehicle Handle Vibrates so much that the Mirror Vision (which is safety issue) is very difficult and overtaking of other vehicles cannot be observed.

2. Bent on Disk Break with in 3000 KM

3. Corrosion of...
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K
KarthikeyanSrinivas28
from Coimbatore, Tamil Nadu
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A Complaint about the Royal Enfield Motors Dealer - Balaji Motors , Tondiarpet

Address:Chennai, Tamil Nadu, 600019
Website:www.royalenfield.com

On 31st December 2016, i booked a Royal Enfield Classic 350 cc bike in My locality and the dealer name is BALAJI MOTORS, Tondairpet . After 40 days i make my full payment for my bike and i delivered my bike on 15th february 2017. But till now my bike haven't got registered from the RTO and the Dealer is very lethargic in processing the papers and they are treating the customers like us very bad and not responding properly after getting our...
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D
Deepak HR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against teknik motorcycles - iblur, village sarjapur road

Address:560076

The first day when i visited showroom, i was given royal treatment as they were sure that i am going to book the bike. They gave demo, test ride and i was feeling that i am in heaven.
By the way they were speaking, i assumed this is one of best outlet and decided to book the bike.
I booked classic desert storm 500 and i was told that i will get in 30 -40 days. I was okay with it as it is the standard waiting period for any bullet...
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M
Mohana Nayagam
from Chennai, Tamil Nadu
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Royal Enfield Executive in Kelambakkam

Address:Chennai, Tamil Nadu, 600048
Website:www.consumercomplaints.in/new_complaint

The way of talking is really bad they only ask me to submit only one check leaf now they ask me to submit 3 check leafs i said okay i submit but i need time but the executive s really talking too much. Before you choose the executive ask them to talk properly with the customer really a wrost executives in Royal enfield kelambakkam showroom. A rude behaviour if she did like this again i dont know what i do...
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D
Deepak M Deepu
from Dandeli, Karnataka
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No response and no proper service

Address:563114

Dear sir As I am deepak s/o s.munikrishna present grama Panchayath member
I have purchased the new thunderbird 350 cc in 6-1-2017 I have runed the vechical 393 km and I have given the bike for frist service . For jagadamba automobile kolar showroom

They have given the bike after service the bike was in worst condition i have complained to the service engineer they dint respond me properly they said we will do like this...
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R
Ravikant Thoke
from Pune, Maharashtra
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Battery bracket not available

Address:411038

I have given my bike to Siddh Auto (Bavdhan) Service centre since last 20 days. My bike is Thunderbird 350 MH12KU9642. 9 months back they overfilled battery water which caused spilling and battery bracket was completely rusted. Since last 6 months I have been asking them to replace the bracket but they say it is not available. Now they have kept my bike with them since 20 days and i am still waiting to get the new bracket.

There...
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H
hsb
from Mundi, Madhya Pradesh
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Complaint regarding air bubbles & rend of paint.

Address:492001

Dear sir, I have purchased Royal Enfield Dessert strom on 9/11/15 from your Dealer Indian Motors, Raipur my vehicle number is CG 04 LB 1600.After 1st service i have complaint the dealer that in bike there is air bubbles in paint of Tank, Mudgaurds Rear & Front, Tool kit box. After this dealer send the mail along with images of destroyed paints and company replace my bike Tank, mudgaurds & tool kit box due to damage in paint on my 4 th service....
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S
Sajin Pallimon
from Puttur, Karnataka
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Too Delay in Service

Address:Kollam, Kerala, 691576

I Have a Stantard 350 Model, I submit the Vehicle in Your Authorized Service Center Unnoonny Motors, Madannada, Kollam on 14/02/2017. Your Technicians Test drived and informed to me defect is Chain Socket change the part and will deliver same day Before 6:00 pm. and after complete service advisor will call me about Correct Amount Status. But no one Contacted to me, Next Day I Called the Service advisor Person He Informed to me Engine Cover...
+1 photos
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S
Sidh2122
from Nagar, Rajasthan
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High priority complaint!

Address:Solapur, Maharashtra, 413255

Hello team,

Subject: complaint regarding my booking for royal enfield.

Matter:

This is siddharam gulab deshmukh, working as a 'police constable' with 'anti-corruption bureau'.

Very much disappointed with the service provided by one of the ‘royal enfield’ showroom located in solapur at 87/10, suman nagar, bale chowk, solapur - pune hwy, solapur, maharashtra 413255
Phone:...
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N
Nikhillohar
from Mumbai, Maharashtra
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Engine and disk brake defective

Address:Pune, Maharashtra

I have got an defective model from kings Autorider (bhumkar Chowk). From the day one the bike has got an problem. At the time of first servicing i have told the advisor that the Disk Brake Has an problem i think it has been bend but the advisor has completely ignored. At the time of 2nd servicing same problem has mention but again he ignored . And 3rd servicing engine colour and disk brake problem i have told him hence fore he again ignore...
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D
doti_smith
from Bhubaneshwar, Odisha
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After sale service is worst

Address:Ganjam, Odisha, 760006

My vehicle No - OD07P7074 purchased on 11.11.2016 from Vaishnavi Automobiles, Berhampur Odisha. Yesterday night fuse in carburetor happened. When i gave call to service centre nobody picked call. By taking help of local mechanic i repaired and went back to home.Today again fuse took place, when i made contact with service centre they refused to repair. They said why you repaired it outside, due to repair by outside mechanic damage occured...
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Address:Idukki, Kerala, 686651
Website:royalenfield.com

Hi, as requested by you, we have postponed your bike delivery by 4 days. We request you to get in touch with us for any further updates on [protected], Veliyathu Motors..

I didn't do this, hey are reselling our orders and doing ugly business and service over there, baddest behavior to customers. Very unprofessional peaple are sitting there, frustrated with the delivery delay. When we are there for booking they tell us in 20...
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G
gaurav.m
from Chennai, Tamil Nadu
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Service poor

Address:201005

Sangam motors at ghaziabad is a poor service provider
They did not service my bike on 24th jan 2017 vaguely dates may vary properly and charged heavily although the the charges is not a problem but service of bike was poor and pathetic as if intention was to fake people and leave unattended
The chain is not adjusted, gears are not working properly, front disc brakes making noise self start is not working
And all these...
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S
Siddharthgrao
from Allahabad, Uttar Pradesh
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Bluffed on name of Teflon coating

Address:Patna, Bihar, 800001
Website:Royal enfield

I went to Sukhmani Motor for Teflon coating.
But i was bluffed. Mechanic simply applied some spray which is easily available in market and rubbed with cloth and said its completed.
They charged Inr 600 but didn't gave any receipt. Even they charged 150 for washing but it should be include into teflon coating rate, if one should come for Teflon work bike will be dirt during journey to work shop.
Kindly intervene into...
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B
braincenter
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vehicle breakdown due to breakage of chain

Address:560054
Website:ROYAL ENFIELD

With reference to the above i regret to bring to your notice the following:-
vehicle is under warranty and insured purchase in the name of new blossoms education society
bike chain was cut and unable to get road assistance
contacted mr. pavan cvc motors bellary ph # [protected]/[protected]
on their advice received irresponsible answers like we are not responsible for any damages during transportation/big towing...
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A
arun.tyagi
from Noida, Uttar Pradesh
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Complaint about Service Station--Faridabad

Hi sir, I wanted to bring it to your notice that i had horrible experience servicing the bike at your place. My bike brand new standard 350 cc which I purchased 6 month back and got my 3rd service done on 10.02.2017. service center name is South Delhi Motorcycles, bike came back in a horrible condition I do not feel its the same, Clutch lever which I paid for seems to be of other model like grey market, back light damaged & not working and...
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Address:Nagpur, Maharashtra, 440012

I am Nikunj Goenka, owning Royal Enfield Machismo 1999 model, can't still ride my bike even after the Paragon company service point kept my bike for 7 months to repair it since July 2016, and gave me the bike in February 2017 saying that it's done. But the bike given to me was dry. I filled petrol in it, but it had starting problem and the parking lights were and the meter was loose and not tightly fixed. I gave them bike again to fit everything...
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N
Nikunjgoenka
from Nagpur, Maharashtra
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Bike kept for 7 months in service station but did not repair anything

Address:Nagpur, Maharashtra, 440012

I, Nikunj Goenka, owns Royal Enfield Machismo 1999 model. I had given my bike in July 2016 to the Paragon service station in Nagpur for repair of the piston of the vehicle and its servicing. I kept on going to the service station to check my vehicle for continuously till January 2017, but it was not repaired. In February 2017 they gave my bike, saying it is done now, but it is nowhere starting or running properly and the engine oil is draining...
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S
shivakumar b r
from Hyderabad, Telangana
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They won't accept Debit or Credit Cards in your showrooms and service stations

Address:Davanagere, Karnataka, 577004

Dear Sir / Madam

Today we went to purchase Helmet in your show room in Davangere city, Karnataka State. We are ready to pay amount through our debit card but your employees denied and first he told that POS MACHINE is not working, later he told if you use a debit card we will charge 2% extra charge and he won't give bill for that 2% extra amount.

Government of India insist us to pay amount through Debit, credit...
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