Royal Enfield Complaints & Reviews

Hello.
My Name is Shainki Agarwal from jaipur Rajasthan. Royal Enfield is an iconic brand bt Royal Enfield services are not at all bothering abt the customer problems and also the company. The service center charge 625 + tax for general service but they are not work properly and don't check the disc break oil front and back. I am very unsatisfied for royal enfield service center again i don't go there and don't suggest to my known....

Hello I Istiaque Ahmed Choudhury owner of Royal Enfield Classic 350 submitted a complain few days ago but till not getting any positive response from your side. May i hope any positive reply from your side or not. we people are suffering this type of harassment by your employee again and again. I really dont undetstand what is going on. Its a very shamefull thing as a reputed company like Royal Enfield....

Good afternoon, I am Durgesh Gupta, my vehicle no is Dl2SP 4905, on 28-12-16 I did my 4 free service, from yesterday a knocking problem is produced from chain set and bike takes jerk during driving . The manager tell us that there is a maintenance problem from u, that's why this problem going to occur, but I did my service always continuously at right time, now he told that this part will changed on warranty, so kindly solve my problem and...

Hi there,

I'm writing this email with much grief and disappointment.

I got my TB 350 stone delivered on 19th December around 7.15 PM from Legend Motors in Tambaram, Chennai.

The vehicle ran well until 27th December after which my bullet isn't running well on nights.

I reached the same showroom and complained about this. Chief mechanic Stephen took it for a spin on 28th morning...

Recently my royal enfield electra silencer started shaking .The bike dealer is not responding me.From the last two days i am not able to go outside.Please repair it otherwise fit a new one.The bike is totally new and i thought there will not be any problem.Please try to do it quickly otherwise change my bike and give me another piece. I am totally dissapointed with the performance of royal enfield .
Also dissapointed with the servicing...

There was a manufacturing defect in the new TB350 (which was taken from Sri Venkateswara Bike Zone, Pallikaranai on 22/12/2016). I noticed there was a tyre problem and went to the Enfield showroom next day. I was given a letter and I was asked to go to MRF to get it replaced. Why would I go all by myself in the first place? It is a manufacturing defect on a very new vehicle. Whoever did the Quality Check from the company side would have slept...

I recently bought a new classic desert storm 500... On the very first day while i took my bull some sort of sound arises from somewhere... Since am a new user i don't even know what it was... After a few days i went to the showroom and told the problem... Without even checking my bike the stupid service guys told me that sound is usual and we can't do anything... If the sound persist, then you come again... Showroom name ROVERS...

I had given my vehicle for servicing with venkateswara bike zone, chennai, tamil nadu on 18-dec-16. I got a call from them that chain is slightly rusted. Hence he told me that i have to change the chain. I said since it is only light rust, i told him to lubricate. Again he called today (19-dec-16) and told that one chain sprocket teeth has broken and i need to change the same. My vehicle is two years old and the ride km is only 10, 000. Do...

Not happy and very diaappointed the way customer get treated.. Just because of 4 days are over so i could not applicable 4th free service... Of my bike... Before that i never get any message for services.. But u r people have record they approached me for service... I took 3rd service after given date so they direct skip my 3rd service & count that service as 4th service. They have not updated me for the same. Today i asked y r u charging...

I purchased Royal enfield classic 350 four months back. In first service, I informed about the speed issue of my bike as I was not able to ride above 80km speed. But it is not yet resolved and the service person told me that Royal enfield's maximum speed limit is 80kmph. IS IT TRUE?

Now I have given my bike for third service (24/12/2016). Total distance run in my bike as of now is 6000kms only. Chain sprocket is damaged and...

Hello Team,

This is a complaint from a middle class person who has bought his passionate bike with his hard earned money.

Name: SVVN raviraju Vanapalli
BIke: Royal enfield desert storm (500 cc)
Reg number: MH43 BD 6844

I had a horrible experience at both the showroom when the bike was delivered and at the first free service at workshop.

First I want to highlight the...

Royal Enfield is an iconic brand bt Royal Enfield services are not at all bothering abt the customer problems and also the company .. Royal Enfield bikes are having 1n mejor complaint(issues) which is engine oil leakage problem. This problem is nt at all tallrate plz take some action on this issue. When we are taking out bike in a early mrg this takes the riders to very sad mood and all the other brands are giving such gud and quality services...

I am Shahabazkhan Bargir. I bought the Classic 500 in October 2016. I am facing a problem in my bike since a month that the engine is making a noise while riding above 60 KMPH. Plus there is an issue with the wiring coz all the three parking bulbs are fused, so i got that changed on 20th Dec 2016 but one of them fused again the same day. Secondly the brakeliners are also gone in just 4000 kms of run and your service center executives say...

Hi, i have purchased a thunderbird 350cc from b narayanapura on 1st dec 2016. I have not yet received the tool kit which was suppose to come with the bike. I have to change the tube within a week since it got torned near the valve.
I gave my vehicle for servicing on 19th dec and it was told to me that i will get the bike in evening and it's 20th dec 1:00pm and still i did not receive any update from the service center and when i call...

I purchased enfield 350 classic on 28th novemeber 2016 from mira road showroom in thane district, just after two days it started making nocking sound from engine, i took the bike to service station twicethey keep my bike for two to three days and give me back, every time they just fools me and send back saying its done now sound will not come but after a kilometers run the sound reappears.. I am irritated because of this worst response from...

It is a terrible experience buying the royal enfield, the very first thing the delivery was not on time & more over before taking the delivery the parking light & rpm meter wasn't working.

Secondly after 15 days, there was noise in engine & it was vibrating, the showroom guys fooled saying that after 200 kms the vehicle will be in condition.

When gave the vehicle for first service instead of rectifying the problem,...

I went to free service camp of RE silchar, service center & tell them the problem about my bike they send me outside to repair a parts from another. I went there & repair the same. The party demand me 10 times extra. I argu them then they tell me the commission system of servicing center. They also take extra amount from customers for spare parts which is not use. I send you the bill the no. 4 is not use in my bike but they ...We are facing...

The gear indicator on my himalayan has been showing wrong gear all this while. On visiting the service center, they could do nothing. The gear movement from 1st to 2nd gear is way too hard and requires too much power. Having paid a premium for the bike i should have expected far better service. This is the condition after just 6 months/1500 kms. If the device is faulty, as per law, i am entitled to a replacememt.

P. S: i do...

I had bought a thunderbird in the month of february 2015.in my booklet it is mentioned that warranty period is 10000/1 year. When i asked about the same they said this is an old book and the warranty period will be 20000/2 years. But they did not inform me about the paid service. Now my fuel indicator is not working and it is diagnosed that same is an issue with the fuel guage which have to be replaced. Also the odo meter is not working....

Dear Sir / Madam,

With the heaviest heart would like to draw your attention that i am facing the pathetic after sales service form your dealership which are not competent enough to rectified any problem.

I have kept my vehicle to your workshop on 25th Nov’16 only for service without any kind of noise; but surprisingly in afternoon i got call from one of your service advisor who informed me that rear wheel...