Royal Enfield Complaints & Reviews

Sir/Mam

I had purchased bullet Electra 3 months
ago but in the meantime the bike was not working properly I had visited 3 to 4 times in Jammu office but they were not resolved my problem .Sir my bike is in warranty period .I am not satisfied with the working of officials .So, Sir it's my humble request please solve my problem as soon as possible.

Thanks

Regards
Udit Baru
[protected]...

I purchased classic desert storm from Solitaire Automotive noida sector 63 on 2/10/2016. My bullet number is UP14CZ7907 From very first day i am facing starting problem in my new bullet. I am not able to start my bullet from kick starter. I usually spent half an hour to make it start from kick starter but always failed. I told Solitaire Automotive owner many times regarding this issue but they are not able to resolve it. Please look into...

My Thunderbird 350 with registration number TN 70 P 4987.I left for service with a complaint about my rear wheel rubbing.I left in two different authorised service centre for 3 times each time paying bills in my town but they couldn't clear the complaint.Such a disappointment .Such a worst service and they are using my vehicle for their personal work travelling around 20 to 25kma everytime.I m getting delivered my one more classic 350 on...

This is with much disappointment I would like to record this complain.
During the first service, even after repeatedly telling the showroom people that the clutch and cable adjustment needs to be checked they didn’t bother to do that and just washed the vehicle and gave it back.
And now with less than 15 hundred KM the clutch cable is cut. It was in the middle of a busy client visits I had to push the vehicle for 3 KMs.br...

I have booked royal enfield thunderbird lightening 350 in chrompet. They said that the waiting period will be 45 days and also they mentioned the same in booking form. But now its been more than 60 days till now i didnt received any good response from them. I heard that the bike price has increased. If its raised within the 45 days of waiting period I can pay whatever the amount . But its been nearly 65 to 70 days was over. How can I pay...

The Meter u were providing is not at all correct.it runs faster than the original kilometer.. I checked it with other vehicle were other vehicle runs 4.5 km my vehicle shows 5.1km, for the same distance..it's all the matter of cheating..second on is a the assembling part.tappet you were assembling is not assembled properly..for that reason my vehicle had undergone an engine repair...I am planning to file a complaint against the company owner...

They use duplicate parts and bill for the original price, My handbar got rusted within 3 months time, When i went there to ask the service manager named Mr. ChandraMohan, he says it happens sometime and we can't do anything about it. His customer service was unbearable.

And when i ask him to give a written statement about the part, he refused to give it, then i asked atleast give me the customer care number, he said there is...

My booking order no : BKNG[protected]
Booking date : 16 October 2016

I didn't get my delivery of thunderbird 350cc asphalt colour now also ... when I will get it bike delivery.please take action immediately as soon as possible and reply me when I get the bike
I have faith on royal Enfield company don't fail it
Sri Venkateshwara bike zone royal Enfield not communicating properly and giving wrong report...

This is regarding Royal Enfield's newest product, the Himalayan. This motorcycle has been marketed to take on the Himalayas in the worst conditions. However, I am amongst many other owners who are having various issues with the build quality even when riding in cities. Barely a few months old, only 5000kms, the engine, gearbox, the handle bar assembly, the electrical are all failing. Some are serious enough to be life threatening. Although...

Hi, I am Shirish Kalbhor using electra 350 since last 5 years. On 18 Jan 2017, while going to office on speed breaker I heard loud sound of breaking something. later on i got to know my electra's rear side semitrailing arm's bolt broken up into two pieces. How could this bolt broke ? What would be the reasons behind this ?. I request you to replace this broken bolt into new one....

Hi, My name is GOWTHAM A.V. Recently (14 Nov'16) I bought thunderbird 500 marine from Royal Enfield Company Store, Adayar, Chennai. From the day I got delivery there is a kocking sound from the engine and the engine doesn`t even pull in bridges. and simple slopes. I Complained about this issue every 250kms I ridden and now I have jus reached 1500 kms odo. complained on this in velavan motors service center, alapakkam Chennai everytime I take...

Dear Sir,
My self Jayram Bhangre based in pune. I have purched Royal Enfield Classic 350CC bike, Reg. date 28/04/2014 (CH No.ME3U3S5C1EB033093, E No. U3S5C0EB412874)Regn No. MH14EJ7070
I found chassis frame crack near to side footrest, this is serious case please take immediate action on subject issue. this is very critical safety issue so please take action on it. also from day first I have face another issue I complete many...

I have serviced by motor bullet 350 from the authorized dealer Motor India. I have made the bill payment through credit card of Rs.2654 against the bill amount of Rs.2628/-. While asked for the receipt of additional payment of Rs.26/- they have told me that it was charged as service charges for usage of the credit card. charging of the service charge for using of credit card is totally unfair. The dealer Motor India, Kolhapur & the invoice...

I'm from Namakkal, I have experienced a very worst service for last few services, so I tried the Chamundi service at Salem but they were also not good even they have not completely check the bike at delivery...The chain and clutch were too tight and the engine sound changed a lot, nowadays i feel uncomfortable to ride my bike, I need to talk about this to higher official so do call me in [protected]..

Hope they need to be trained...

Dear sir,
I'm Dhananjay N. Kulkarni, Aurangabad, Maharashtra 431003.
I purchased the bullet classic 350 on May 2015. Now had completed 14700 km.My chain sprocket were broken rear side from 14700 km.Why such a good brands (Royal Enfield ) using such a low cost quality of parts. Please solve this problem as early as possible.
My contract no.[protected]...

After taking delivery of my bike on 12th June, only after 2 days, it's pilot lamps and meter light went off. When I went at service station, they told that the switch is faulty and told that it will be replaced in 2-3 weeks. Nothing happened. When I mailed on 8th Dec., they registered complaint and service manager from South Delhi Royal Enfield, Okhla called and told me to come and get the switch replaced anytime. But when I called before...

Hi
I am Mukesh Tailor from Kalyan. Today I get serviced my bike at Ulhasnagar Service Centre. After test drive by Royal Enfield supervisor I was informed to change many auto parts like Chainspocket, air filter, liner etc. For this I paid bill of 11691/-
I was highly disappointed that I have to come twice today to get repair as my bike engine was getting stop whenever i slow down.
I was surprise that engineer has to...

Your regnal sir Vishal told us not contact to me for any complaint. and Bengaluru give no of same person ... if you not Abel to give good service then give me my money back ... why I gate such dumped bike with problems in ring ... at the time of delivery your engineers told us yes we give you new ring in few month then what is problem now ... I also give written complaint to you when reading of meeter is 00000 ... if you not solve my problem...

Dear Sir,

I purchased the bullet standard 350 UCE on November 2015. Now had completed 15800 KM. My chain sprocket were broken rear side (that can only view from our side). From 10000 km onwards it's teeth were broken. Vehicle on the road price without accessories is almost 129000.So. Why such a nice brand (Royal Enfield) using such low quality parts, since vehicle cost they are increasing yearly.

Please do...

I purchased my bike(JH05BM 2204-BULLET 350-STANDARD.CHASSIS NO.ME3U3K5C0GE072012.ENGINE NO.U3K5C0GE072012) on 15th of june this year and found that paint of my tool box is light and even the paint of my tank is coming out in dots as if there is bubble under it.

Also hat on my front mud guard it seems that there was a damage and is covered through few layers of paint.i can say this as i have worked in tata motors for three years.br...