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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield Phone Numbers

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+91 44 4223 0400
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+91 44 4201 1719

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Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 130

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I
Impact Ferozepur road
from Jandiala Guru, Punjab
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Engine abnormal noise & Workshop Technicians reckless behaviour

Address:Ludhiana, Punjab, 141001
Website:www.royalenfield.com

Some abnormal noise was observed from the engine, when I went to the authorised workshop to solve this issue they ask to leave the bike as it was a time consuming process. For Three days the bike was there at the service station and every day when I use to visit there they use to say that it will take more time.
Finally on third day when I visit the work station they said that the bike is ready. But when I checked the bike the clutch...
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Chander Sekar
from Bengaluru, Karnataka
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Thunderbird 500 wheel spokes cut on run

Address:560032
Website:royalenfield.com/motorcycles/?gclid=CIy9v8e72tACFYUfaAodm0oCiw

The thunderbird 500 spokes got cut on run 3-4 spokes from inside the wheel hub how come this is possible for 2 lakh worth of bike. That too they say its cruiser. How can i trust this bike and take high way and long tours. How come it can come out in 8000 km of run worst build quality by the manufacturer. More over they dont give service history of their repairs at service center because the consumer will go and file a consumer complaint....
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Sanathan Shyam
from Hyderabad, Telangana
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Go green motors (Royal enfield)

Address:500081
Website:royalenfield.com

Why such a pathetic service? second complaint in less than 4months .. First while buying, second while riding! thank you RE both with the same showroom: GO green motors( purchase and service). MY bike from Day 1 had a faulty fuel gauge and its been 4 months now, they replace with other faulty fuel guage and I get stuck up somewhere on the roads with an empty tank. If that was the only problem, I would have atleast not been this furious. Their...
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CA U R Srikaanth
from Madurai, Tamil Nadu
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Sri velavan motors service extremely poor

Address:600083
Website:reyalenfield.com

I am facing continuous service related issues from sri velavan motors (Aalapakkam, chennai). Every time i give the vehicle for service the compliant is not addressed properly.

Recently they have given me the vehicle without even checking battery status. I have pay them the pick up and drop fees again and again after service and my complaint is not being resolved. Also i have told my fuel guage is not working and they have given...
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J Navaneethakrishnan
from Chidambaram, Tamil Nadu
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Engine valve sound (rocker arm)

Address:607002
Website:tweeter

சார்
நான் ராயல் என்பீல்ட் வாகனம் செப்டம்பர் 2016 அன்று ரோஸ்ட்டர் ஆட்டோமொபைல் இல் டெலிவரி எடுத்தேன் ஆனால் முதல் சர்வீஸ் அப்போதே மேற்கூரிய இந்த பிரச்சனையை சொன்னேன்...
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M
Mohitbansal123
from Meerut, Uttar Pradesh
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Service about shri mahadev agency

Address:Bulandshahr, Uttar Pradesh, 203001

I m purchasing 350 classic on shri mahadev agency noida.
I ve booked my bike 10/10/16 they were promised to me... He delivred my bike on 24 but they dont he give me on 28/10 n talking language very vilgure.
On deleveiry he promised to me he was provide me the temprary number paper on 3-4 working days but today 25/11/16 he was not provide to me.
When we call him they dont pick my call supose bymistake he pick the call...
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Prafulla Bhatnagar
from Hyderabad, Telangana
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Irresponsible reply by M/s Legend Motors regarding delivery after making Full Payment

Address:Kanchipuram, Tamil Nadu, 600114

Vehicle Booked : Thunderbird 350 cc
Name of Booking : PRAVEEN BHATNAGAR
Full Payment of Rs 1, 56, 817.00 made on 20th November 2016

We are being refused Number Plate Painting with Registration Nos by Mr Rudra. He was extremely rude when I told I would be taking up this matter seriously. The ORIGINAL PASSPORT also is with them given for Registration Purpose.

Bike was needed today as it is my Son's...
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S
SatisH teki
from Chennai, Tamil Nadu
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Royal Enfield Classic 350 Poor Quality

Address:600089

Dear Sir, I bought a new classic 350 bike from royal enfield in July 2016. Now it has covered a distance of 7200 km. 2 days before when i was riding the bike, there found some slippage in chains with sound and when checked it was found that 25 teethes of sprocket (rear side) found in broken condition. I bought this bike for Rs 1, 45, 000 and for this cost it should give some minimum life to its parts. I think the low cost bikes available...
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A
Abishek Stephen raj
from Chennai, Tamil Nadu
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Worst service provided ever... These people have no knowledge on fixing your bike

Address:Chennai, Tamil Nadu, 600044
Website:royalenfield.com/mobile/support/contact-us

I gave my RE 350 for service on 19/11/2016. I had wobbling in my back wheel and the job card was placed for the same... I received a bill amount of 699 on Sunday stating the issue is fixed... But when i came to check there was nothing done in my bike... The wobbling was still there... The mechanics said they will check again and asked me to come on Monday. Again I came on Monday the issue was not fixed. I had to return without my bike. Im...
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mrvain32
from Hyderabad, Andhra Pradesh
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Item not delivered after one month.

Address:Hyderabad, Andhra Pradesh, 500018
Website:store.royalenfield.com

After having a frustrating experience & utter disappointment I'm mailing you with my grievance.

I've placed an online order at Royal Enfield Store on Oct 23, 2016 to buy riding boots for my upcoming all India ride for which I'm making a travel documentary in my Desert Storm 2014 Model.

First they shipped me a wrong size(size 43 instead of size 42), Then after numerous calls to incompetent customer care executives,...
+1 photos
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Parminder Rana G
from Gonda, Uttar Pradesh
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Bullet electra 350 bhiwani showroom

Address:127021
Website:www.royalenfield.com

I have purchase a bullet electra 350 date 27/10/2016 sheron automobiles bhiwani. Full cheat with me. Passing papers not hand over till date 20/11/16. Insurance charged zero dape handover normal insurance. Company provide normal whiles but charged 8800/- alive whiles normal not handover. One month maximum complete no documents received. Customer service zero...
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S
sanjay prasad gupta
from Raipur, Chhattisgarh
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Complaint against dealer of royal enfield, supela bhilai, chhattisgarh

Address:Durg, Chhattisgarh, +91

मान्यवर,
मैंने 05 सितम्बर 2016 को एक रॉयल इनफील्ड की गाड़ी जिसका चेचिस नम्बर ME3U3K5C0GG113271 and Engine Number -U3K5C0GG113271
रॉयल इनफील्ड डीलर सुपेला, भिलाई, छत्तीसगढ़ से नगद खरीद था, डीलर ने मुझसे RTO से...
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Address:Bangalore, Karnataka, 560036
Website:www.royalenfield.com

Firstly i was looking for the Classic 350 Maroon.I have searched in the RE forum and got that it is banned.I have checked the same with showroom people(Sanjay and Mathew). But firstly they told it is banned and after some time told Royal Enfield classic 350 Maroon(Faulty/Defective/Rejected/Returned but not revealed) is available and recently their manager booked and cancelled and they suggested me if you want early delivery go with the bike....
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Savinay Hotkar
from Bengaluru, Karnataka
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Improper service all the time

Address:492001
Website:Www.royalenfield.com

I had claimed insurance due to accident in the month of July, there wer dents on my tank, after denting and painting, the painting was not proper, Indian motors royal Enfield at Raipur, CHHATISHGARH, had promised they will do it next month due to unavailability of paint. When I had visited next month they continued with same problem and didn't re paint my tank. Now they are saying "we painted in proper way we are not responsible "....
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Nishant Pundir
from Mumbai, Maharashtra
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Lamba enterprises — subhas nagar delhi

Address:New Delhi, Delhi, 110045

Dear concern,
Please help me out of this because this is the 2nd time when i am facing the same problem from royal enfield service center (Lamba enterprises). They charged me inr 5528/= and i have already paid but still i am getting my bike. Biggest problem is there is no one to listen the issue. I have given the bike in morning 9:30 am and getting the delivery time at 4 pm but when i was reached there around 6 pm work is going on...
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L
lalit0007
from Gurgaon, Haryana
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Classic 500 squadron blue bike defect

Address:110016

I have bought royal enfield classic 500 just a month ago and since i have bought it, is creating a hell lot of problems. first of all, it is not starting by self-start easily. then after kicking several times, it gets started. recently on (11th nov. 2016) the uncommon incident happened with my bike. when i came back from outside to my home, i turned off the bike but it was not getting off anyway. and creating weird sounds from the engine....
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J
jagdeep1927
from Dimapur, Assam
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Bike not received

Address:Ramgarh, Jharkhand, 829122
Website:[email protected]

Respected sir,

1 i am purchased bullet standard bike from anjane royal enfield showroom in ramgarh cantt. (Jharkhand) i have submitted the documents on dt 19 oct 2016.

But my bike not received till date now. I have calling some times csd delar aman but he replied me negatively i am army person and i am going to leave on dt 11 nov 2016. But not any response from mr aman till date. Pls check and reply on the same.br...
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C
chouhanyograj
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Not delivered the bike at delivery time

Address:Banswara, Rajasthan, 314001

I booked my bike on 1 august 2016 the showroom owner give me the delivery time within 1 month but their is 3 month completed he talk rudely when i call at show room and says bad words to me .They give my bike to other customer who gives him some on payment so i wish that kindly take my problem seriously otherwise i filed a consumer case at royal enfield...
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Minay 2.9.16 ko booked ki this info jyda ropay milay to kisi or ko day do .him ko 27.10 .16 ko prmis kiya that or delavery lany gay to jaan say marnay ki dhmki or local jhasi mi rahany ki baat kah or bad tamiji say pas say or kahany lagay ki aap jasay kafi aatay hi Jo krtay bnay to kr lo app jasay kul log aatay hi is I bokng mi kisi or jagah say gadi delanay ka last karay.plz...
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P. Pradeep
from Hyderabad, Telangana
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Bad service experience

Address:Hyderabad, Andhra Pradesh, 500032

Hi, my name is pradeep from hyderabad. I gave my new Royal enfield classic 350 cc bike first servicing in Go Green servicing center, gachibowli, Hyderabad on 19/10/2016 My C.S.T No & TIN NO: [protected]. After completion of servicing I've recieved my bike and from the very next day my bike started troubling like the self start and horn failed to work and also the ammeter. After few days of confusion I took my bike to the same servicing center...
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